text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I tried topping up using my card, but the money is gone? | {
"text": "I tried topping up using my card, but the money is gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996798038482666
},
{
"label": "POSITIVE",
"score": 0.00032018867204897106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why has my withdrawal not posted? | {
"text": "Why has my withdrawal not posted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710359439253807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
The app doesn't think that I am myself | {
"text": "The app doesn't think that I am myself"
} | [
{
"label": "NEGATIVE",
"score": 0.9947010278701782
},
{
"label": "POSITIVE",
"score": 0.005299014039337635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
The app has rejected my top up. | {
"text": "The app has rejected my top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9997175335884094
},
{
"label": "POSITIVE",
"score": 0.0002824183029588312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What countries do your accounts send and receive to? | {
"text": "What countries do your accounts send and receive to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940713047981262
},
{
"label": "POSITIVE",
"score": 0.005928623490035534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How can you transfer my salary to my correct currency? | {
"text": "How can you transfer my salary to my correct currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994603991508484
},
{
"label": "POSITIVE",
"score": 0.0005396517226472497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
My top up isn't in my wallet. | {
"text": "My top up isn't in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9991324543952942
},
{
"label": "POSITIVE",
"score": 0.0008675650460645556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How much will I be charged for exchanging foreign currency | {
"text": "How much will I be charged for exchanging foreign currency"
} | [
{
"label": "NEGATIVE",
"score": 0.9884089231491089
},
{
"label": "POSITIVE",
"score": 0.011591055430471897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I had to pay one pound more than the set price! | {
"text": "I had to pay one pound more than the set price!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986238479614258
},
{
"label": "POSITIVE",
"score": 0.0013761346926912665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is there a reason my new card hasn't arrived? | {
"text": "Is there a reason my new card hasn't arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994188547134399
},
{
"label": "POSITIVE",
"score": 0.0005811614682897925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me? | {
"text": "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902486205101013
},
{
"label": "POSITIVE",
"score": 0.00975140742957592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why is this payment pending? | {
"text": "Why is this payment pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976892471313477
},
{
"label": "POSITIVE",
"score": 0.002310776384547353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What exactly is the exchange fee? | {
"text": "What exactly is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947992563247681
},
{
"label": "POSITIVE",
"score": 0.005200703628361225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
The card payment I made didn't work. | {
"text": "The card payment I made didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997566342353821
},
{
"label": "POSITIVE",
"score": 0.00024339825904462487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How does the exchange rate work on this app? | {
"text": "How does the exchange rate work on this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991660118103027
},
{
"label": "POSITIVE",
"score": 0.0008339944179169834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me? | {
"text": "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9163230657577515
},
{
"label": "POSITIVE",
"score": 0.08367691189050674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why hasn't my friend received the money i sent them yet? | {
"text": "Why hasn't my friend received the money i sent them yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999455988407135
},
{
"label": "POSITIVE",
"score": 0.0005440343520604074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I am having problems with my physical card. | {
"text": "I am having problems with my physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996668100357056
},
{
"label": "POSITIVE",
"score": 0.00033320856164209545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I have a transaction showing up multiple times. | {
"text": "I have a transaction showing up multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9756612777709961
},
{
"label": "POSITIVE",
"score": 0.024338673800230026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
ATM apparently not working? Couldn't access funds in my account? | {
"text": "ATM apparently not working? Couldn't access funds in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999707043170929
},
{
"label": "POSITIVE",
"score": 0.0002928820613306016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is my top-up pending? | {
"text": "Why is my top-up pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970837235450745
},
{
"label": "POSITIVE",
"score": 0.002916307421401143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Do I get charged for a top up from a European bank? | {
"text": "Do I get charged for a top up from a European bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.996667206287384
},
{
"label": "POSITIVE",
"score": 0.003332852851599455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why do I have a transaction showing multiple times? | {
"text": "Why do I have a transaction showing multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982123374938965
},
{
"label": "POSITIVE",
"score": 0.0017876302590593696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Does the fee for exchange change? | {
"text": "Does the fee for exchange change?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983164072036743
},
{
"label": "POSITIVE",
"score": 0.00168361805845052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
my card was refused, why? | {
"text": "my card was refused, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979762434959412
},
{
"label": "POSITIVE",
"score": 0.0020237716380506754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why is my cash request and the amount I received different? | {
"text": "Why is my cash request and the amount I received different?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988552331924438
},
{
"label": "POSITIVE",
"score": 0.001144814188592136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can you help me find the virtual card? | {
"text": "Can you help me find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978973865509033
},
{
"label": "POSITIVE",
"score": 0.0021025785245001316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I'm in China and need a new card. Please help. | {
"text": "I'm in China and need a new card. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9952664375305176
},
{
"label": "POSITIVE",
"score": 0.004733596462756395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
how to i go about getting my virtual card | {
"text": "how to i go about getting my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9899787902832031
},
{
"label": "POSITIVE",
"score": 0.010021221823990345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why was I charged a fee to transfer money? | {
"text": "Why was I charged a fee to transfer money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990111589431763
},
{
"label": "POSITIVE",
"score": 0.000988781452178955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What kind of charges should I expect to exchange currencies? | {
"text": "What kind of charges should I expect to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956650137901306
},
{
"label": "POSITIVE",
"score": 0.004335057456046343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I thought I lost my card but I found it today, so I would like to reactivate it. | {
"text": "I thought I lost my card but I found it today, so I would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.015711316838860512
},
{
"label": "POSITIVE",
"score": 0.9842886328697205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate. | {
"text": "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9977249503135681
},
{
"label": "POSITIVE",
"score": 0.0022750685457140207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why do we need to verify top-up? | {
"text": "Why do we need to verify top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490064694546163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Your exchange rate was off. I was charged extra on my payment that I made last Saturday. | {
"text": "Your exchange rate was off. I was charged extra on my payment that I made last Saturday."
} | [
{
"label": "NEGATIVE",
"score": 0.9975612163543701
},
{
"label": "POSITIVE",
"score": 0.0024388281162828207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why hasn't my transaction completed? | {
"text": "Why hasn't my transaction completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991632699966431
},
{
"label": "POSITIVE",
"score": 0.000836722319945693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why didn't my transfer to a beneficiary go through? | {
"text": "Why didn't my transfer to a beneficiary go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973791837692261
},
{
"label": "POSITIVE",
"score": 0.0026208977214992046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can you assist me on topping up on bank transfers to my account? | {
"text": "How can you assist me on topping up on bank transfers to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965236783027649
},
{
"label": "POSITIVE",
"score": 0.0034762790892273188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Do I need to order a new card before it expires? | {
"text": "Do I need to order a new card before it expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985833168029785
},
{
"label": "POSITIVE",
"score": 0.0014166691107675433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why can't my ID be verified? | {
"text": "Why can't my ID be verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.000858179060742259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I can't get cash from the ATM! | {
"text": "I can't get cash from the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9992467164993286
},
{
"label": "POSITIVE",
"score": 0.0007533108000643551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is a physical card also available | {
"text": "Is a physical card also available"
} | [
{
"label": "NEGATIVE",
"score": 0.015435903333127499
},
{
"label": "POSITIVE",
"score": 0.9845640659332275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet. | {
"text": "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9986566305160522
},
{
"label": "POSITIVE",
"score": 0.00134329276625067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I tried to withdraw cash from your ATM but my transaction was cancelled. | {
"text": "I tried to withdraw cash from your ATM but my transaction was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9994669556617737
},
{
"label": "POSITIVE",
"score": 0.0005330680287443101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why won't my transfer to another account work? | {
"text": "Why won't my transfer to another account work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985429048538208
},
{
"label": "POSITIVE",
"score": 0.001457127626053989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify! | {
"text": "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996728897094727
},
{
"label": "POSITIVE",
"score": 0.00032717513386160135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What is my top-up limit? | {
"text": "What is my top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918895363807678
},
{
"label": "POSITIVE",
"score": 0.008110507391393185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why isn't my refund showing up? | {
"text": "Why isn't my refund showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985305070877075
},
{
"label": "POSITIVE",
"score": 0.0014694695128127933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I need assistance with activating my new card. | {
"text": "I need assistance with activating my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9969224333763123
},
{
"label": "POSITIVE",
"score": 0.0030774930492043495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I would like to cancel a purchase. | {
"text": "I would like to cancel a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997695088386536
},
{
"label": "POSITIVE",
"score": 0.00023046848946250975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is there an extra fee to exchange currencies? | {
"text": "Is there an extra fee to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982025623321533
},
{
"label": "POSITIVE",
"score": 0.0017973908688873053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I need my card as quick as possible | {
"text": "I need my card as quick as possible"
} | [
{
"label": "NEGATIVE",
"score": 0.9984214305877686
},
{
"label": "POSITIVE",
"score": 0.001578590483404696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9934462904930115
},
{
"label": "POSITIVE",
"score": 0.006553669925779104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need more assistance with how to activate my card. | {
"text": "I need more assistance with how to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992572665214539
},
{
"label": "POSITIVE",
"score": 0.0007426787633448839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Are you aware of any charges for receiving money? | {
"text": "Are you aware of any charges for receiving money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926160573959351
},
{
"label": "POSITIVE",
"score": 0.00738399475812912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I'm waiting for the ID verification to go through still, so is it too soon to use my account? | {
"text": "I'm waiting for the ID verification to go through still, so is it too soon to use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996069073677063
},
{
"label": "POSITIVE",
"score": 0.0003931310784537345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How long will my transaction take? | {
"text": "How long will my transaction take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982417821884155
},
{
"label": "POSITIVE",
"score": 0.001758206868544221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I locked myself out of my account, how do I unblock my PIN? | {
"text": "I locked myself out of my account, how do I unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994271993637085
},
{
"label": "POSITIVE",
"score": 0.0005727788084186614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What countries are getting support? | {
"text": "What countries are getting support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9866747260093689
},
{
"label": "POSITIVE",
"score": 0.013325311243534088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My phone is lost I don't want someone to use my account, what can I do? | {
"text": "My phone is lost I don't want someone to use my account, what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999528169631958
},
{
"label": "POSITIVE",
"score": 0.00047183732385747135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
After I make a payment, how long will it be before it transitions from "pending" to complete? | {
"text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990217685699463
},
{
"label": "POSITIVE",
"score": 0.0009782839333638549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I believe my card has been compromised as there's a cash withdrawal I don't recognize. | {
"text": "I believe my card has been compromised as there's a cash withdrawal I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9993076324462891
},
{
"label": "POSITIVE",
"score": 0.0006923770415596664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What is the price for a physical card? | {
"text": "What is the price for a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911614656448364
},
{
"label": "POSITIVE",
"score": 0.008838550187647343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
May I order another card? | {
"text": "May I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948429465293884
},
{
"label": "POSITIVE",
"score": 0.005157056264579296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
When can I expect the transfer to be complete? | {
"text": "When can I expect the transfer to be complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944139719009399
},
{
"label": "POSITIVE",
"score": 0.005586022511124611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Which part of the app do I order virtual cards from? | {
"text": "Which part of the app do I order virtual cards from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986503720283508
},
{
"label": "POSITIVE",
"score": 0.001349697820842266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What is the reason for the extra fee on my statement? | {
"text": "What is the reason for the extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974168539047241
},
{
"label": "POSITIVE",
"score": 0.002583154011517763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
When will my deposit post to my account? | {
"text": "When will my deposit post to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990703463554382
},
{
"label": "POSITIVE",
"score": 0.0009296798380091786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
is there a way to do top up with apple pay | {
"text": "is there a way to do top up with apple pay"
} | [
{
"label": "NEGATIVE",
"score": 0.9941372871398926
},
{
"label": "POSITIVE",
"score": 0.005862652324140072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
When using my card I was charged a fee for doing so, why? | {
"text": "When using my card I was charged a fee for doing so, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856776593253016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Help. My card is broken. | {
"text": "Help. My card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9992579817771912
},
{
"label": "POSITIVE",
"score": 0.0007420151960104704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I topped up and now my money is not there anymore! What happened to it? | {
"text": "I topped up and now my money is not there anymore! What happened to it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992311000823975
},
{
"label": "POSITIVE",
"score": 0.0007689584163017571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why hasn't my son received the transfer I sent to him earlier? | {
"text": "Why hasn't my son received the transfer I sent to him earlier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991543292999268
},
{
"label": "POSITIVE",
"score": 0.0008456711657345295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred. | {
"text": "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred."
} | [
{
"label": "NEGATIVE",
"score": 0.9982364177703857
},
{
"label": "POSITIVE",
"score": 0.0017636158736422658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
for god sake, just delete my account i am sick of this | {
"text": "for god sake, just delete my account i am sick of this"
} | [
{
"label": "NEGATIVE",
"score": 0.9997860789299011
},
{
"label": "POSITIVE",
"score": 0.0002139191492460668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Can I use an auto top-up option? | {
"text": "Can I use an auto top-up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987488985061646
},
{
"label": "POSITIVE",
"score": 0.001251053879968822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What is the most that I can top-up to a card? | {
"text": "What is the most that I can top-up to a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.1569545716047287
},
{
"label": "POSITIVE",
"score": 0.8430454134941101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I tried to pay through my account but the payment is not going through. What's going on? | {
"text": "I tried to pay through my account but the payment is not going through. What's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993927478790283
},
{
"label": "POSITIVE",
"score": 0.0006072908872738481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I just moved. How do I give you my new address? | {
"text": "I just moved. How do I give you my new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.014118577353656292
},
{
"label": "POSITIVE",
"score": 0.9858814477920532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I don't see a money transfer yet | {
"text": "I don't see a money transfer yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9977890253067017
},
{
"label": "POSITIVE",
"score": 0.002210996113717556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why is the exchange rate on my card payment different than I expected? | {
"text": "Why is the exchange rate on my card payment different than I expected?"
} | [
{
"label": "NEGATIVE",
"score": 0.998381495475769
},
{
"label": "POSITIVE",
"score": 0.0016184457344934344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I need my card soon. | {
"text": "I need my card soon."
} | [
{
"label": "NEGATIVE",
"score": 0.9970369338989258
},
{
"label": "POSITIVE",
"score": 0.002963051199913025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How come I can't get money at the ATM | {
"text": "How come I can't get money at the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9994484782218933
},
{
"label": "POSITIVE",
"score": 0.0005515491939149797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where can I find top up by cash deposit? | {
"text": "Where can I find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986605644226074
},
{
"label": "POSITIVE",
"score": 0.0013394386041909456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why haven't I gotten my new card? | {
"text": "Why haven't I gotten my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988417029380798
},
{
"label": "POSITIVE",
"score": 0.0011583234881982207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How can I add money automatically? | {
"text": "How can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190795876086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this. | {
"text": "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this."
} | [
{
"label": "NEGATIVE",
"score": 0.9976919889450073
},
{
"label": "POSITIVE",
"score": 0.002308036433532834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How do I know which countries you provide service in? | {
"text": "How do I know which countries you provide service in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982320666313171
},
{
"label": "POSITIVE",
"score": 0.001767994835972786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
It looks like the exchange rates on my card payment are wrong | {
"text": "It looks like the exchange rates on my card payment are wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997825026512146
},
{
"label": "POSITIVE",
"score": 0.00021754235785920173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why has my payment not transferred? | {
"text": "Why has my payment not transferred?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962565898895264
},
{
"label": "POSITIVE",
"score": 0.0037433661054819822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow. | {
"text": "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.999118983745575
},
{
"label": "POSITIVE",
"score": 0.0008809758583083749
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
An ATM swallowed my credit card! | {
"text": "An ATM swallowed my credit card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9973974227905273
},
{
"label": "POSITIVE",
"score": 0.002602563938125968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
My card payment was reverted, why? | {
"text": "My card payment was reverted, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992788434028625
},
{
"label": "POSITIVE",
"score": 0.0007211980991996825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How long is the wait for my card? | {
"text": "How long is the wait for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978982210159302
},
{
"label": "POSITIVE",
"score": 0.0021018192637711763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I want to hold and exchange fiat currencies, what can I use to do so? | {
"text": "I want to hold and exchange fiat currencies, what can I use to do so?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975554943084717
},
{
"label": "POSITIVE",
"score": 0.0024444609880447388
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Please help me get a refund? | {
"text": "Please help me get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973510503768921
},
{
"label": "POSITIVE",
"score": 0.0026489330921322107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9902612566947937
},
{
"label": "POSITIVE",
"score": 0.00973878987133503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What's the reason for needing to verify my identity? | {
"text": "What's the reason for needing to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999203622341156
},
{
"label": "POSITIVE",
"score": 0.0007964237011037767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How can I information on my limit for top-ups? | {
"text": "How can I information on my limit for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993748068809509
},
{
"label": "POSITIVE",
"score": 0.0006252042367123067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I topped off my card is that something you will charge me for? | {
"text": "I topped off my card is that something you will charge me for?"
} | [
{
"label": "NEGATIVE",
"score": 0.02455577254295349
},
{
"label": "POSITIVE",
"score": 0.9754442572593689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
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