text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
What is an exchange rate? | {
"text": "What is an exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911928772926331
},
{
"label": "POSITIVE",
"score": 0.008807161822915077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I would like to change my address. | {
"text": "I would like to change my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9963790774345398
},
{
"label": "POSITIVE",
"score": 0.003620990552008152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Verifying top-up cards necessary? | {
"text": "Verifying top-up cards necessary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9820168614387512
},
{
"label": "POSITIVE",
"score": 0.017983127385377884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My money transaction can't be seen by the person I sent it to | {
"text": "My money transaction can't be seen by the person I sent it to"
} | [
{
"label": "NEGATIVE",
"score": 0.9911494255065918
},
{
"label": "POSITIVE",
"score": 0.008850601501762867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I have a card payment that has been pending for some time and would like to know when it is going to go through. | {
"text": "I have a card payment that has been pending for some time and would like to know when it is going to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9390996098518372
},
{
"label": "POSITIVE",
"score": 0.06090039014816284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
the exchange rate is wrong from something I got in another country | {
"text": "the exchange rate is wrong from something I got in another country"
} | [
{
"label": "NEGATIVE",
"score": 0.9996614456176758
},
{
"label": "POSITIVE",
"score": 0.00033850857289507985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I am seeing in the App a some cash withdrawal that does not belong to me | {
"text": "I am seeing in the App a some cash withdrawal that does not belong to me"
} | [
{
"label": "NEGATIVE",
"score": 0.9996751546859741
},
{
"label": "POSITIVE",
"score": 0.00032480256049893796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My cash withdrawal was declined. Why? | {
"text": "My cash withdrawal was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963551759719849
},
{
"label": "POSITIVE",
"score": 0.0036448214668780565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I top up any amount? | {
"text": "Can I top up any amount?"
} | [
{
"label": "NEGATIVE",
"score": 0.37411725521087646
},
{
"label": "POSITIVE",
"score": 0.6258828043937683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I would like to delete my account. I'm not happy with the service you're providing | {
"text": "I would like to delete my account. I'm not happy with the service you're providing"
} | [
{
"label": "NEGATIVE",
"score": 0.9997474551200867
},
{
"label": "POSITIVE",
"score": 0.0002525690943002701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I have a new card. How do i top it up? | {
"text": "I have a new card. How do i top it up?"
} | [
{
"label": "NEGATIVE",
"score": 0.8767746686935425
},
{
"label": "POSITIVE",
"score": 0.1232253760099411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I misplaced my phone so I can't use the app! Does this mean I can't use my card? | {
"text": "I misplaced my phone so I can't use the app! Does this mean I can't use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.0004739952855743468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I use my virtual card for recurring monthly payments? | {
"text": "Can I use my virtual card for recurring monthly payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988963603973389
},
{
"label": "POSITIVE",
"score": 0.0011035689385607839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Can you deliver the PIN separately? | {
"text": "Can you deliver the PIN separately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917375445365906
},
{
"label": "POSITIVE",
"score": 0.008262434042990208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What do I use to verify my identity? | {
"text": "What do I use to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981077909469604
},
{
"label": "POSITIVE",
"score": 0.0018921573646366596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What would be a reason my transfer got declined? | {
"text": "What would be a reason my transfer got declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991969466209412
},
{
"label": "POSITIVE",
"score": 0.0008030476165004075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I can't see my Google Pay top up. Is it not working correctly? | {
"text": "I can't see my Google Pay top up. Is it not working correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997456669807434
},
{
"label": "POSITIVE",
"score": 0.0002543653827160597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My son has just turned 13, is he old enough for an account? | {
"text": "My son has just turned 13, is he old enough for an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977060556411743
},
{
"label": "POSITIVE",
"score": 0.0022939108312129974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I initiated a bank transfer to top up? | {
"text": "How do I initiated a bank transfer to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991663694381714
},
{
"label": "POSITIVE",
"score": 0.000833644880913198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
with what can I verify my identity? | {
"text": "with what can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.998793363571167
},
{
"label": "POSITIVE",
"score": 0.0012066126801073551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Is there an option to top up with a cheque? | {
"text": "Is there an option to top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969383478164673
},
{
"label": "POSITIVE",
"score": 0.003061615861952305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
There's a payment with my card that I didn't perform. I don't know that name shown. | {
"text": "There's a payment with my card that I didn't perform. I don't know that name shown."
} | [
{
"label": "NEGATIVE",
"score": 0.9983820915222168
},
{
"label": "POSITIVE",
"score": 0.0016179620288312435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What payment methods are used to top up? | {
"text": "What payment methods are used to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979085922241211
},
{
"label": "POSITIVE",
"score": 0.002091396600008011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My app statement shows I took out cash from an ATM but I did not. What can I do? | {
"text": "My app statement shows I took out cash from an ATM but I did not. What can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978588223457336
},
{
"label": "POSITIVE",
"score": 0.0021411289926618338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I thought I was going to receive more currency? | {
"text": "I thought I was going to receive more currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984704852104187
},
{
"label": "POSITIVE",
"score": 0.001529481029137969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you help me track my card? | {
"text": "Can you help me track my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.993257999420166
},
{
"label": "POSITIVE",
"score": 0.006741967983543873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Will there be a fee to receive a physical card? | {
"text": "Will there be a fee to receive a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953977465629578
},
{
"label": "POSITIVE",
"score": 0.004602257162332535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What is delivery speed to the United States? | {
"text": "What is delivery speed to the United States?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976611137390137
},
{
"label": "POSITIVE",
"score": 0.0023388525005429983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What do I do about a debit on my account that I didn't make? | {
"text": "What do I do about a debit on my account that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980953335762024
},
{
"label": "POSITIVE",
"score": 0.0019046402303501964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can I have a duplicate second card? | {
"text": "Can I have a duplicate second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994988441467285
},
{
"label": "POSITIVE",
"score": 0.000501162838190794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why is there a payment I didn't do in my app? | {
"text": "Why is there a payment I didn't do in my app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987382292747498
},
{
"label": "POSITIVE",
"score": 0.0012617462780326605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My card is missing! Help! | {
"text": "My card is missing! Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993839263916016
},
{
"label": "POSITIVE",
"score": 0.0006159935728646815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I can't see all the refunds in my statement | {
"text": "I can't see all the refunds in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9983792304992676
},
{
"label": "POSITIVE",
"score": 0.0016208114102482796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why am I being charged more on exchange with things I bought abroad? | {
"text": "Why am I being charged more on exchange with things I bought abroad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973909854888916
},
{
"label": "POSITIVE",
"score": 0.0026089956518262625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
For a week now, I have tried to use my card and it is still not working. | {
"text": "For a week now, I have tried to use my card and it is still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996927976608276
},
{
"label": "POSITIVE",
"score": 0.0003071770188398659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What is limit of disposable cards I can make per day? | {
"text": "What is limit of disposable cards I can make per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987474679946899
},
{
"label": "POSITIVE",
"score": 0.0012525683268904686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My cash deposit isn't in my account. What happened? | {
"text": "My cash deposit isn't in my account. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993695616722107
},
{
"label": "POSITIVE",
"score": 0.0006304666749201715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do you decide what the exchange rates are? | {
"text": "How do you decide what the exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987742304801941
},
{
"label": "POSITIVE",
"score": 0.0012256981572136283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I took out money, and didn't get all of it. | {
"text": "I took out money, and didn't get all of it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994041919708252
},
{
"label": "POSITIVE",
"score": 0.0005958095425739884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
can i verify my identity i the app | {
"text": "can i verify my identity i the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9711487293243408
},
{
"label": "POSITIVE",
"score": 0.028851253911852837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What are the current exchange rates? | {
"text": "What are the current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970198273658752
},
{
"label": "POSITIVE",
"score": 0.002980196848511696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
what is the word? | {
"text": "what is the word?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916887879371643
},
{
"label": "POSITIVE",
"score": 0.008311213925480843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What options do I have when topping up a US card? | {
"text": "What options do I have when topping up a US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940922856330872
},
{
"label": "POSITIVE",
"score": 0.005907746963202953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
My card was rejected | {
"text": "My card was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9988486766815186
},
{
"label": "POSITIVE",
"score": 0.0011513667413964868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
There's a direct debit payment that I don't recognize. | {
"text": "There's a direct debit payment that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9952736496925354
},
{
"label": "POSITIVE",
"score": 0.004726392682641745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I forgot my PIN and now it is blocked. | {
"text": "I forgot my PIN and now it is blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9997546076774597
},
{
"label": "POSITIVE",
"score": 0.000245388422627002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
There is a payment in the app that I did not approve | {
"text": "There is a payment in the app that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9992081522941589
},
{
"label": "POSITIVE",
"score": 0.0007919064955785871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Are you able to make exchanges to EUR? | {
"text": "Are you able to make exchanges to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.061207856982946396
},
{
"label": "POSITIVE",
"score": 0.9387921094894409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I do not know why I was charged for the $1 transaction. | {
"text": "I do not know why I was charged for the $1 transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9990350008010864
},
{
"label": "POSITIVE",
"score": 0.0009649666608311236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Would I be able to get a second card? | {
"text": "Would I be able to get a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999313473701477
},
{
"label": "POSITIVE",
"score": 0.0006864742608740926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect. | {
"text": "I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534159718081355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I haven't gotten my new card. | {
"text": "I haven't gotten my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996293783187866
},
{
"label": "POSITIVE",
"score": 0.0003705861163325608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I activate and link my new card? | {
"text": "How do I activate and link my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964786171913147
},
{
"label": "POSITIVE",
"score": 0.003521377919241786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Where can I use my card to pay? | {
"text": "Where can I use my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992765784263611
},
{
"label": "POSITIVE",
"score": 0.0007234904333017766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
What exchange rate will I receive? | {
"text": "What exchange rate will I receive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895787835121155
},
{
"label": "POSITIVE",
"score": 0.010421214625239372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What is the status of my top up? | {
"text": "What is the status of my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.002536480315029621
},
{
"label": "POSITIVE",
"score": 0.9974634647369385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
When traveling, is it possible for it to add money at specific time intervals? | {
"text": "When traveling, is it possible for it to add money at specific time intervals?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985461235046387
},
{
"label": "POSITIVE",
"score": 0.0014539334224537015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I want to transfer money to a beneficiary, but I couldn't. | {
"text": "I want to transfer money to a beneficiary, but I couldn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9988957643508911
},
{
"label": "POSITIVE",
"score": 0.0011041915277019143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I cancel my transfer? | {
"text": "How can I cancel my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995954632759094
},
{
"label": "POSITIVE",
"score": 0.00040461053140461445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why won't my top up work | {
"text": "Why won't my top up work"
} | [
{
"label": "NEGATIVE",
"score": 0.9985686540603638
},
{
"label": "POSITIVE",
"score": 0.0014312792336568236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Make me understand why I am charged an extra fee when I use the ATM. | {
"text": "Make me understand why I am charged an extra fee when I use the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9893162250518799
},
{
"label": "POSITIVE",
"score": 0.010683824308216572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I want a virtual card that is disposable | {
"text": "I want a virtual card that is disposable"
} | [
{
"label": "NEGATIVE",
"score": 0.9996532201766968
},
{
"label": "POSITIVE",
"score": 0.00034676596987992525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
why do i need to verify the top up? | {
"text": "why do i need to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991750121116638
},
{
"label": "POSITIVE",
"score": 0.0008249414386227727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My cheque is taking a while | {
"text": "My cheque is taking a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9936145544052124
},
{
"label": "POSITIVE",
"score": 0.006385464686900377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I'm going to cancel a purchase. | {
"text": "I'm going to cancel a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.000267594528850168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
The money disappeared after I topped up my account. | {
"text": "The money disappeared after I topped up my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996966123580933
},
{
"label": "POSITIVE",
"score": 0.00030338269425556064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Do you take SWIFT transfers? | {
"text": "Do you take SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915403723716736
},
{
"label": "POSITIVE",
"score": 0.0084596062079072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What is necessary for the identity verification? | {
"text": "What is necessary for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971739053726196
},
{
"label": "POSITIVE",
"score": 0.0028260399121791124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Reasons for top up cancellation. | {
"text": "Reasons for top up cancellation."
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010176701471209526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
how long until a cash withdrawal will show on my account | {
"text": "how long until a cash withdrawal will show on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9969167709350586
},
{
"label": "POSITIVE",
"score": 0.0030832597985863686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees. | {
"text": "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9992008805274963
},
{
"label": "POSITIVE",
"score": 0.0007991456659510732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to find out where the card is that I ordered. | {
"text": "I need to find out where the card is that I ordered."
} | [
{
"label": "NEGATIVE",
"score": 0.9991746544837952
},
{
"label": "POSITIVE",
"score": 0.0008253715350292623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What's the earliest time to receive my card? | {
"text": "What's the earliest time to receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9657217860221863
},
{
"label": "POSITIVE",
"score": 0.03427818790078163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I got some cash but it wasn't the right amount. | {
"text": "I got some cash but it wasn't the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9994496703147888
},
{
"label": "POSITIVE",
"score": 0.000550285738427192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I unblock my PIN? | {
"text": "\nHow do I unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969154596328735
},
{
"label": "POSITIVE",
"score": 0.0030845762230455875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Where can I get my card PIN? | {
"text": "Where can I get my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993166923522949
},
{
"label": "POSITIVE",
"score": 0.0006833415245637298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I no longer want this account, what should I do? | {
"text": "I no longer want this account, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.00025141151854768395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is the number of transactions for one disposable card? | {
"text": "What is the number of transactions for one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985080361366272
},
{
"label": "POSITIVE",
"score": 0.0014919840032234788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money | {
"text": "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money"
} | [
{
"label": "NEGATIVE",
"score": 0.9952109456062317
},
{
"label": "POSITIVE",
"score": 0.004789088387042284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How soon will I get my card? | {
"text": "How soon will I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967120885848999
},
{
"label": "POSITIVE",
"score": 0.003287860658019781
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow. | {
"text": "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9974128603935242
},
{
"label": "POSITIVE",
"score": 0.002587137511000037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
When will the cash that I put in the ATM be cleared from pending status? | {
"text": "When will the cash that I put in the ATM be cleared from pending status?"
} | [
{
"label": "NEGATIVE",
"score": 0.999377965927124
},
{
"label": "POSITIVE",
"score": 0.0006219465285539627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money. | {
"text": "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money."
} | [
{
"label": "NEGATIVE",
"score": 0.9988666772842407
},
{
"label": "POSITIVE",
"score": 0.0011333823204040527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I need someone to assist me with explaining how much I can top-up. | {
"text": "I need someone to assist me with explaining how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.9971963167190552
},
{
"label": "POSITIVE",
"score": 0.0028036211151629686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I have an American Express that I'd like to add money to my account with. | {
"text": "I have an American Express that I'd like to add money to my account with."
} | [
{
"label": "NEGATIVE",
"score": 0.6439115405082703
},
{
"label": "POSITIVE",
"score": 0.35608845949172974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How long will my transfer be pending? | {
"text": "How long will my transfer be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982008934020996
},
{
"label": "POSITIVE",
"score": 0.0017990702763199806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why do you need to check my identity? | {
"text": "Why do you need to check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181864585727453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My salary comes in GBP can I change my options somewhere? | {
"text": "My salary comes in GBP can I change my options somewhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989486336708069
},
{
"label": "POSITIVE",
"score": 0.0010514204623177648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
My card hasn't arrived yet. What do I do? | {
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.001949251047335565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Am I able to cancel a transfer I just made | {
"text": "Am I able to cancel a transfer I just made"
} | [
{
"label": "NEGATIVE",
"score": 0.9992181062698364
},
{
"label": "POSITIVE",
"score": 0.000781932205427438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I would like to change currency | {
"text": "I would like to change currency"
} | [
{
"label": "NEGATIVE",
"score": 0.7561244964599609
},
{
"label": "POSITIVE",
"score": 0.24387547373771667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Will the card be a Mastercard or a Visa? | {
"text": "Will the card be a Mastercard or a Visa?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963732361793518
},
{
"label": "POSITIVE",
"score": 0.003626718418672681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The exchange rate you are using is bad.This can't be the official interbank exchange rate. | {
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.999792754650116
},
{
"label": "POSITIVE",
"score": 0.00020728811796288937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I would like my card activated. | {
"text": "I would like my card activated."
} | [
{
"label": "NEGATIVE",
"score": 0.031038939952850342
},
{
"label": "POSITIVE",
"score": 0.9689610600471497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction? | {
"text": "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984233379364014
},
{
"label": "POSITIVE",
"score": 0.0015766826691105962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I want to start using my card. | {
"text": "I want to start using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9957263469696045
},
{
"label": "POSITIVE",
"score": 0.004273642785847187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I would like to cancel a transfer | {
"text": "I would like to cancel a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9996904134750366
},
{
"label": "POSITIVE",
"score": 0.0003096049767918885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How much do you charge for exchange rates? | {
"text": "How much do you charge for exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971818923950195
},
{
"label": "POSITIVE",
"score": 0.002818136475980282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why is my card being declined when I try to do a top-up? How can this be immediately resolved? | {
"text": "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995296001434326
},
{
"label": "POSITIVE",
"score": 0.00047046036343090236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I have just read my statement and there is a payment I don't recognise. | {
"text": "I have just read my statement and there is a payment I don't recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.005247080698609352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
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