text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Top-up is loaded into the card and no update. | {
"text": "Top-up is loaded into the card and no update."
} | [
{
"label": "NEGATIVE",
"score": 0.9993988275527954
},
{
"label": "POSITIVE",
"score": 0.0006011577788740396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can you make exchanges with the EUR? | {
"text": "Can you make exchanges with the EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.6700098514556885
},
{
"label": "POSITIVE",
"score": 0.32999011874198914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I want a refund | {
"text": "I want a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.994002640247345
},
{
"label": "POSITIVE",
"score": 0.005997318774461746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How to I close my account? | {
"text": "How to I close my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996359348297119
},
{
"label": "POSITIVE",
"score": 0.00036408158484846354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How many purchases can I make with one disposable card? | {
"text": "How many purchases can I make with one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982239603996277
},
{
"label": "POSITIVE",
"score": 0.0017760093323886395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I received my salary in the wrong currency. How do I change this? | {
"text": "I received my salary in the wrong currency. How do I change this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996384382247925
},
{
"label": "POSITIVE",
"score": 0.00036149699008092284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
My transfer to a beneficiary did not go through. Why? | {
"text": "My transfer to a beneficiary did not go through. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993188381195068
},
{
"label": "POSITIVE",
"score": 0.0006812107749283314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over. | {
"text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over."
} | [
{
"label": "NEGATIVE",
"score": 0.999383807182312
},
{
"label": "POSITIVE",
"score": 0.0006161227356642485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why was a fee added to my bill when I used my card? | {
"text": "Why was a fee added to my bill when I used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982909560203552
},
{
"label": "POSITIVE",
"score": 0.0017090735491365194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My PIN isn't working. | {
"text": "My PIN isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.0002663503692019731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I received a transfer in GBP how do I change it to a different currency? | {
"text": "I received a transfer in GBP how do I change it to a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.998672604560852
},
{
"label": "POSITIVE",
"score": 0.0013273736694827676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How many transactions can I do with my disposable card? | {
"text": "How many transactions can I do with my disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986061453819275
},
{
"label": "POSITIVE",
"score": 0.0013938997872173786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What fiat currencies can I use for holding and exchanging? | {
"text": "What fiat currencies can I use for holding and exchanging?"
} | [
{
"label": "NEGATIVE",
"score": 0.997340977191925
},
{
"label": "POSITIVE",
"score": 0.0026589769404381514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card? | {
"text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985858201980591
},
{
"label": "POSITIVE",
"score": 0.0014141679275780916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What ATM machines allow this card? | {
"text": "What ATM machines allow this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972993731498718
},
{
"label": "POSITIVE",
"score": 0.002700604498386383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What do I do if I still have not received my new card? | {
"text": "What do I do if I still have not received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993577599525452
},
{
"label": "POSITIVE",
"score": 0.0006422100705094635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How can I configure what currency my salary is in if it's in GBP? | {
"text": "How can I configure what currency my salary is in if it's in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994701743125916
},
{
"label": "POSITIVE",
"score": 0.0005298813921399415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How can I get a Visa and Mastercard? | {
"text": "How can I get a Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988304972648621
},
{
"label": "POSITIVE",
"score": 0.0011695303255692124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What is the charge for exchanging currencies? | {
"text": "What is the charge for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.994368851184845
},
{
"label": "POSITIVE",
"score": 0.005631181411445141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why was there a fee with my cash withdrawal? | {
"text": "Why was there a fee with my cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992645382881165
},
{
"label": "POSITIVE",
"score": 0.0007354834815487266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I tried withdrawing money in another country and the exchange rate was wrong. | {
"text": "I tried withdrawing money in another country and the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997157454490662
},
{
"label": "POSITIVE",
"score": 0.00028424436459317803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Is the card welcomed by everybody? | {
"text": "Is the card welcomed by everybody?"
} | [
{
"label": "NEGATIVE",
"score": 0.000706214108504355
},
{
"label": "POSITIVE",
"score": 0.9992938041687012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How do I reactivate a card I thought I lost? | {
"text": "How do I reactivate a card I thought I lost?"
} | [
{
"label": "NEGATIVE",
"score": 0.998988687992096
},
{
"label": "POSITIVE",
"score": 0.001011348213069141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there. | {
"text": "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there."
} | [
{
"label": "NEGATIVE",
"score": 0.9994294047355652
},
{
"label": "POSITIVE",
"score": 0.000570599571801722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
In my app, a direct debit payment I didn't do shows in my app | {
"text": "In my app, a direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9956508278846741
},
{
"label": "POSITIVE",
"score": 0.004349227994680405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My identity verification isn't working | {
"text": "My identity verification isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997515082359314
},
{
"label": "POSITIVE",
"score": 0.0002484905708115548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why do I have a strange payment on my statement? | {
"text": "Why do I have a strange payment on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997102677822113
},
{
"label": "POSITIVE",
"score": 0.002897264203056693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch? | {
"text": "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995360374450684
},
{
"label": "POSITIVE",
"score": 0.0004640148545149714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What cards do you support | {
"text": "What cards do you support"
} | [
{
"label": "NEGATIVE",
"score": 0.0008362599764950573
},
{
"label": "POSITIVE",
"score": 0.9991637468338013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How long does the "pending" period of a transfer take? | {
"text": "How long does the \"pending\" period of a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999001681804657
},
{
"label": "POSITIVE",
"score": 0.0009982906049117446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I get an actual card | {
"text": "Can I get an actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9749062061309814
},
{
"label": "POSITIVE",
"score": 0.02509373053908348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
why am I being charged a fee for transferring money ? | {
"text": "why am I being charged a fee for transferring money ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988665580749512
},
{
"label": "POSITIVE",
"score": 0.001133464276790619
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Is there a reason my payments are pending? | {
"text": "Is there a reason my payments are pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992111921310425
},
{
"label": "POSITIVE",
"score": 0.0007888287655077875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I can't be sure, but I think that someone may be using my card. | {
"text": "I can't be sure, but I think that someone may be using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9983208775520325
},
{
"label": "POSITIVE",
"score": 0.001679141423664987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I noticed the exchange rate for cash withdrawal isn't right. | {
"text": "I noticed the exchange rate for cash withdrawal isn't right."
} | [
{
"label": "NEGATIVE",
"score": 0.9993345141410828
},
{
"label": "POSITIVE",
"score": 0.0006654130411334336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Where can I find the verification code for a top-up? | {
"text": "Where can I find the verification code for a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995720982551575
},
{
"label": "POSITIVE",
"score": 0.00042793466127477586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
help me find where this money came from | {
"text": "help me find where this money came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9986893534660339
},
{
"label": "POSITIVE",
"score": 0.0013106931000947952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My payment has been declined several times. Can you help me? | {
"text": "My payment has been declined several times. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435854524374008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist. | {
"text": "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist."
} | [
{
"label": "NEGATIVE",
"score": 0.9298644065856934
},
{
"label": "POSITIVE",
"score": 0.07013564556837082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I am not receiving the correct exchange rate on my card. | {
"text": "I am not receiving the correct exchange rate on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999794065952301
},
{
"label": "POSITIVE",
"score": 0.00020593591034412384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can I edit my personal details? | {
"text": "Can I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985104203224182
},
{
"label": "POSITIVE",
"score": 0.0014895513886585832
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What am I supposed to do if the funds haven't show up from a transfer completed this morning? | {
"text": "What am I supposed to do if the funds haven't show up from a transfer completed this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992413520812988
},
{
"label": "POSITIVE",
"score": 0.0007586110732518137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My statement has a charge that shouldn't have been made. | {
"text": "My statement has a charge that shouldn't have been made."
} | [
{
"label": "NEGATIVE",
"score": 0.9821361899375916
},
{
"label": "POSITIVE",
"score": 0.017863808199763298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is a physical charge extra | {
"text": "Is a physical charge extra"
} | [
{
"label": "NEGATIVE",
"score": 0.0016952098812907934
},
{
"label": "POSITIVE",
"score": 0.9983047246932983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why am I still waiting for my refund | {
"text": "Why am I still waiting for my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9991207718849182
},
{
"label": "POSITIVE",
"score": 0.0008792643784545362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
do I need to verify my identity before I can use my card? | {
"text": "do I need to verify my identity before I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006166056264191866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
what is the leadtime for a new card to show up in the mail? | {
"text": "what is the leadtime for a new card to show up in the mail?"
} | [
{
"label": "NEGATIVE",
"score": 0.998744010925293
},
{
"label": "POSITIVE",
"score": 0.0012559238821268082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Is it possible to purchase more physical cards with my account? | {
"text": "Is it possible to purchase more physical cards with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983307719230652
},
{
"label": "POSITIVE",
"score": 0.0016691888449713588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Help! I think someone has made a cash withdrawal with my card! | {
"text": "Help! I think someone has made a cash withdrawal with my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990166425704956
},
{
"label": "POSITIVE",
"score": 0.000983330886811018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I sent a payment but now it's not showing up. | {
"text": "I sent a payment but now it's not showing up."
} | [
{
"label": "NEGATIVE",
"score": 0.9996933937072754
},
{
"label": "POSITIVE",
"score": 0.0003066123463213444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I am looking to get a Visa credit card, what must I do to achieve this? | {
"text": "I am looking to get a Visa credit card, what must I do to achieve this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971603155136108
},
{
"label": "POSITIVE",
"score": 0.002839650958776474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How can my account have money transferred into it? | {
"text": "How can my account have money transferred into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.0004553677572403103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away. | {
"text": "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005220588063821197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I have not received a refund. | {
"text": "I have not received a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.999267041683197
},
{
"label": "POSITIVE",
"score": 0.0007329498766921461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I've completely forgot the code to get into the app. | {
"text": "I've completely forgot the code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.00048612611135467887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Unable to complete transfer, states 'declined' | {
"text": "Unable to complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007733701495453715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this. | {
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.004182968754321337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
what is the most money i can top up? | {
"text": "what is the most money i can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9857307076454163
},
{
"label": "POSITIVE",
"score": 0.014269320294260979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from? | {
"text": "Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996680021286011
},
{
"label": "POSITIVE",
"score": 0.0003320460382383317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I received a decline message on a transfer | {
"text": "I received a decline message on a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.00089945801300928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I was declined a transfer | {
"text": "I was declined a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9958689212799072
},
{
"label": "POSITIVE",
"score": 0.004131095018237829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I would like it if I could get an item refunded | {
"text": "I would like it if I could get an item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9941120743751526
},
{
"label": "POSITIVE",
"score": 0.005887916777282953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why is this fee being charged to me after using my card? | {
"text": "Why is this fee being charged to me after using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983231425285339
},
{
"label": "POSITIVE",
"score": 0.00167679856531322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a few for exchanging foreign currencies? | {
"text": "Is there a few for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981828331947327
},
{
"label": "POSITIVE",
"score": 0.001817092765122652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
why would a merchant refuse a payment | {
"text": "why would a merchant refuse a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9983025789260864
},
{
"label": "POSITIVE",
"score": 0.001697446801699698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer. | {
"text": "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9995786547660828
},
{
"label": "POSITIVE",
"score": 0.0004213386564515531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How long does a transfer from the US take? | {
"text": "How long does a transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978625178337097
},
{
"label": "POSITIVE",
"score": 0.0021374584175646305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I pay with my card anywhere? | {
"text": "Can I pay with my card anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968078136444092
},
{
"label": "POSITIVE",
"score": 0.0031921900808811188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How do I verify my identity? | {
"text": "How do I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982638955116272
},
{
"label": "POSITIVE",
"score": 0.0017361176433041692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this. | {
"text": "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this."
} | [
{
"label": "NEGATIVE",
"score": 0.9786044359207153
},
{
"label": "POSITIVE",
"score": 0.02139550819993019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My top up card needs verification and I don't know how to do it | {
"text": "My top up card needs verification and I don't know how to do it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996315240859985
},
{
"label": "POSITIVE",
"score": 0.0003684703551698476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this? | {
"text": "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967089891433716
},
{
"label": "POSITIVE",
"score": 0.0032910159789025784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working. | {
"text": "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9992214441299438
},
{
"label": "POSITIVE",
"score": 0.0007785510970279574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
There's a $200 withdrawal on my statement that seems fishy to me. | {
"text": "There's a $200 withdrawal on my statement that seems fishy to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.000492336752358824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
has my card payment been reverted? | {
"text": "has my card payment been reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989093542098999
},
{
"label": "POSITIVE",
"score": 0.0010906553361564875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Hi something is going on with the app. I see some payments I didn't make? | {
"text": "Hi something is going on with the app. I see some payments I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9601207971572876
},
{
"label": "POSITIVE",
"score": 0.03987918794155121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I choose between Visa and Mastercard? | {
"text": "Can I choose between Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939250349998474
},
{
"label": "POSITIVE",
"score": 0.006075011566281319
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How do I active this card? | {
"text": "How do I active this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974265694618225
},
{
"label": "POSITIVE",
"score": 0.002573356032371521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How do I order a new card if my current one is about to expire? | {
"text": "How do I order a new card if my current one is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990335702896118
},
{
"label": "POSITIVE",
"score": 0.0009665006073191762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How does a US resident go about acquiring a new card? | {
"text": "How does a US resident go about acquiring a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966824650764465
},
{
"label": "POSITIVE",
"score": 0.0033175412099808455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My card is expiring soon, How do I order a new card? | {
"text": "My card is expiring soon, How do I order a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965062737464905
},
{
"label": "POSITIVE",
"score": 0.0034936817828565836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I cannot see a refund in my account | {
"text": "I cannot see a refund in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9981082677841187
},
{
"label": "POSITIVE",
"score": 0.0018917324487119913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I could not get a top-up to work, why? | {
"text": "I could not get a top-up to work, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.999687671661377
},
{
"label": "POSITIVE",
"score": 0.0003123685601167381
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on | {
"text": "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9997785687446594
},
{
"label": "POSITIVE",
"score": 0.00022143729438539594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
So, the card PIN? | {
"text": "So, the card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968679547309875
},
{
"label": "POSITIVE",
"score": 0.0031320685520768166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Will I need a new card or can I put my old card back into the app? | {
"text": "Will I need a new card or can I put my old card back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997056126594543
},
{
"label": "POSITIVE",
"score": 0.0002943635336123407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I made a payment and it appears it is showing twice | {
"text": "I made a payment and it appears it is showing twice"
} | [
{
"label": "NEGATIVE",
"score": 0.7004987001419067
},
{
"label": "POSITIVE",
"score": 0.29950129985809326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Should I order a new card before I freeze my original one? | {
"text": "Should I order a new card before I freeze my original one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989182949066162
},
{
"label": "POSITIVE",
"score": 0.001081777154468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Is ordering a new card from China available? | {
"text": "Is ordering a new card from China available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017769326223060489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My identity can't be verified for some reason | {
"text": "My identity can't be verified for some reason"
} | [
{
"label": "NEGATIVE",
"score": 0.9996418952941895
},
{
"label": "POSITIVE",
"score": 0.0003580812772270292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result! | {
"text": "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!"
} | [
{
"label": "NEGATIVE",
"score": 0.9982818365097046
},
{
"label": "POSITIVE",
"score": 0.0017181818839162588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Transferring money using credit card | {
"text": "Transferring money using credit card"
} | [
{
"label": "NEGATIVE",
"score": 0.959990918636322
},
{
"label": "POSITIVE",
"score": 0.04000909999012947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why isn't my id verifying? | {
"text": "Why isn't my id verifying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990168809890747
},
{
"label": "POSITIVE",
"score": 0.0009830797789618373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Is there a fee for topping off by transfer? | {
"text": "Is there a fee for topping off by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998267650604248
},
{
"label": "POSITIVE",
"score": 0.0017323632491752505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Where is my card? | {
"text": "Where is my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974283576011658
},
{
"label": "POSITIVE",
"score": 0.002571629825979471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Where do i go to receive a virtual card | {
"text": "Where do i go to receive a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9835677146911621
},
{
"label": "POSITIVE",
"score": 0.016432348638772964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them? | {
"text": "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996589422225952
},
{
"label": "POSITIVE",
"score": 0.00034100684570148587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
There was a limited amount of money available at the time of my transaction. | {
"text": "There was a limited amount of money available at the time of my transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9987530708312988
},
{
"label": "POSITIVE",
"score": 0.0012469200883060694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card. | {
"text": "I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card."
} | [
{
"label": "NEGATIVE",
"score": 0.9991428852081299
},
{
"label": "POSITIVE",
"score": 0.000857153907418251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong? | {
"text": "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988634586334229
},
{
"label": "POSITIVE",
"score": 0.0011365868849679828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
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