text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
What works for identity verification? | {
"text": "What works for identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988903403282166
},
{
"label": "POSITIVE",
"score": 0.0011097234673798084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Google Pay isn't working. What is wrong? | {
"text": "Google Pay isn't working. What is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997298121452332
},
{
"label": "POSITIVE",
"score": 0.0002701523480936885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
From what countries can I use an account? | {
"text": "From what countries can I use an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977157115936279
},
{
"label": "POSITIVE",
"score": 0.00228433171287179
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How can I receive my salary with a different currency? | {
"text": "How can I receive my salary with a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.0012186121894046664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I see cash in my app but I did not get it. | {
"text": "I see cash in my app but I did not get it."
} | [
{
"label": "NEGATIVE",
"score": 0.9993525147438049
},
{
"label": "POSITIVE",
"score": 0.0006474766414612532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I punched in the wrong pin too many times and I'm locked out. | {
"text": "I punched in the wrong pin too many times and I'm locked out."
} | [
{
"label": "NEGATIVE",
"score": 0.9995219707489014
},
{
"label": "POSITIVE",
"score": 0.000478012632811442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
why wont my american express work to add money | {
"text": "why wont my american express work to add money"
} | [
{
"label": "NEGATIVE",
"score": 0.4387299418449402
},
{
"label": "POSITIVE",
"score": 0.561269998550415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I accidentally made a payment to a wrong account. What should I do? | {
"text": "I accidentally made a payment to a wrong account. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996594190597534
},
{
"label": "POSITIVE",
"score": 0.00034062302438542247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why is my deposit still pending? | {
"text": "Why is my deposit still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986245632171631
},
{
"label": "POSITIVE",
"score": 0.0013754087267443538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What form of payments can I use for topping up? | {
"text": "What form of payments can I use for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997077465057373
},
{
"label": "POSITIVE",
"score": 0.0029225226026028395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why didn't the ATM give me all my money | {
"text": "Why didn't the ATM give me all my money"
} | [
{
"label": "NEGATIVE",
"score": 0.9967561364173889
},
{
"label": "POSITIVE",
"score": 0.0032438135240226984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately. | {
"text": "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9987648725509644
},
{
"label": "POSITIVE",
"score": 0.0012351289624348283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How do you Top Up on the apple watch? | {
"text": "How do you Top Up on the apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.6017614006996155
},
{
"label": "POSITIVE",
"score": 0.3982385993003845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there an age limit to get an account? | {
"text": "Is there an age limit to get an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949967861175537
},
{
"label": "POSITIVE",
"score": 0.0050032008439302444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible? | {
"text": "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991480112075806
},
{
"label": "POSITIVE",
"score": 0.0008519819239154458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I want to transfer money using my credit card. | {
"text": "I want to transfer money using my credit card."
} | [
{
"label": "NEGATIVE",
"score": 0.9991326928138733
},
{
"label": "POSITIVE",
"score": 0.000867350201588124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What are the exchange rates you assign? | {
"text": "What are the exchange rates you assign?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888840913772583
},
{
"label": "POSITIVE",
"score": 0.011115925386548042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I've obtained the card, how do I enable it on the app? | {
"text": "I've obtained the card, how do I enable it on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968398809432983
},
{
"label": "POSITIVE",
"score": 0.0031601455993950367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
where has my transferred money gone? | {
"text": "where has my transferred money gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995107650756836
},
{
"label": "POSITIVE",
"score": 0.0004891935386694968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I do not recognize the card payment. | {
"text": "I do not recognize the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9996603727340698
},
{
"label": "POSITIVE",
"score": 0.0003395995299797505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time. | {
"text": "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time."
} | [
{
"label": "NEGATIVE",
"score": 0.999588668346405
},
{
"label": "POSITIVE",
"score": 0.00041136195068247616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you please tell me why I cant get money from the ATM? | {
"text": "Can you please tell me why I cant get money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007293261005543172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Are you Visa or Mastercard? | {
"text": "Are you Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9805383086204529
},
{
"label": "POSITIVE",
"score": 0.01946171559393406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
There are funds showing in my app that I did not receive. | {
"text": "There are funds showing in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.9759398698806763
},
{
"label": "POSITIVE",
"score": 0.02406015805900097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I cannot seem to use my card. | {
"text": "I cannot seem to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994180202484131
},
{
"label": "POSITIVE",
"score": 0.0005820056539960206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How come my card payment has been declined? | {
"text": "How come my card payment has been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.999295711517334
},
{
"label": "POSITIVE",
"score": 0.00070423778379336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I seem to have lost my card. | {
"text": "I seem to have lost my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9997534155845642
},
{
"label": "POSITIVE",
"score": 0.0002466120640747249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked. | {
"text": "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked."
} | [
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.0003317460650578141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why do I have a transaction showing up more than once? | {
"text": "Why do I have a transaction showing up more than once?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960972666740417
},
{
"label": "POSITIVE",
"score": 0.0039027167949825525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can I see where my money is being transferred from? | {
"text": "Can I see where my money is being transferred from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993388056755066
},
{
"label": "POSITIVE",
"score": 0.0006611234275624156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why is a transaction still pending? | {
"text": "Why is a transaction still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978389143943787
},
{
"label": "POSITIVE",
"score": 0.0021611638367176056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
When will my payment go through? | {
"text": "When will my payment go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978457689285278
},
{
"label": "POSITIVE",
"score": 0.002154229674488306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I got mugged yesterday and they took everything. I can't use the app, so I need some help. | {
"text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.999193012714386
},
{
"label": "POSITIVE",
"score": 0.000806935946457088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
When can I expect my card? I live in the US. | {
"text": "When can I expect my card? I live in the US."
} | [
{
"label": "NEGATIVE",
"score": 0.955209493637085
},
{
"label": "POSITIVE",
"score": 0.04479045048356056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What is your check-cashing policy? | {
"text": "What is your check-cashing policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983487129211426
},
{
"label": "POSITIVE",
"score": 0.0016512798611074686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Questionable transactions on my account. | {
"text": "Questionable transactions on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003753442724701017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
The app is showing a direct debit transaction that I did not perform | {
"text": "The app is showing a direct debit transaction that I did not perform"
} | [
{
"label": "NEGATIVE",
"score": 0.9994516968727112
},
{
"label": "POSITIVE",
"score": 0.0005482612759806216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why is the transfer still pending? Can I do something? | {
"text": "Why is the transfer still pending? Can I do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362273219972849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Will I have to pay extra to exchange money? | {
"text": "Will I have to pay extra to exchange money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994487166404724
},
{
"label": "POSITIVE",
"score": 0.0005513264331966639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Is there anywhere I can't use my card? | {
"text": "Is there anywhere I can't use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020088318735361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How long until my new card gets here? | {
"text": "How long until my new card gets here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984656572341919
},
{
"label": "POSITIVE",
"score": 0.0015343466075137258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I wanted to know why my transaction didn't go through. | {
"text": "I wanted to know why my transaction didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9987913966178894
},
{
"label": "POSITIVE",
"score": 0.0012085882481187582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Are you okay with exchanges to EUR? | {
"text": "Are you okay with exchanges to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.009391379542648792
},
{
"label": "POSITIVE",
"score": 0.9906086921691895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What source do my fund come from? | {
"text": "What source do my fund come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964953064918518
},
{
"label": "POSITIVE",
"score": 0.0035047640558332205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Please give me both Visa and MasterCard, is it possible? | {
"text": "Please give me both Visa and MasterCard, is it possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9761723279953003
},
{
"label": "POSITIVE",
"score": 0.0238276869058609
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What sort of restrictions are there for the disposable cards? | {
"text": "What sort of restrictions are there for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990413784980774
},
{
"label": "POSITIVE",
"score": 0.0009585726074874401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it. | {
"text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995762705802917
},
{
"label": "POSITIVE",
"score": 0.0004236981039866805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.00036139722215011716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I think someone else is using my card. | {
"text": "I think someone else is using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9984546899795532
},
{
"label": "POSITIVE",
"score": 0.0015452875522896647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What form of identification is accepted? | {
"text": "What form of identification is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923960566520691
},
{
"label": "POSITIVE",
"score": 0.007603904232382774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I want to get a Visa and Mastercard, is it possible to get both from you? | {
"text": "I want to get a Visa and Mastercard, is it possible to get both from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933457374572754
},
{
"label": "POSITIVE",
"score": 0.006654306314885616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Tell me why my transfer was declined. | {
"text": "Tell me why my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9966840147972107
},
{
"label": "POSITIVE",
"score": 0.0033159221056848764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I wish to top up using a cheque. | {
"text": "I wish to top up using a cheque."
} | [
{
"label": "NEGATIVE",
"score": 0.9961909055709839
},
{
"label": "POSITIVE",
"score": 0.0038090692833065987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Are top-ups allowed using Apple Pay? | {
"text": "Are top-ups allowed using Apple Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983331561088562
},
{
"label": "POSITIVE",
"score": 0.0016668981406837702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How do I get my card back after the ATM swallowed it. | {
"text": "How do I get my card back after the ATM swallowed it."
} | [
{
"label": "NEGATIVE",
"score": 0.9983730316162109
},
{
"label": "POSITIVE",
"score": 0.0016269510379061103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Is it free to transfer money or is there a fee? | {
"text": "Is it free to transfer money or is there a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986599683761597
},
{
"label": "POSITIVE",
"score": 0.0013399642193689942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What can I expect at card expiration? | {
"text": "What can I expect at card expiration?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951286315917969
},
{
"label": "POSITIVE",
"score": 0.004871377721428871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do I get my card into the app? | {
"text": "How do I get my card into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977250058203936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Do you only use Visa or do you have Mastercard too? | {
"text": "Do you only use Visa or do you have Mastercard too?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902412295341492
},
{
"label": "POSITIVE",
"score": 0.009758740663528442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account? | {
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981612947769463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Is it right that I've been charged for transferring money? | {
"text": "Is it right that I've been charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915996789932251
},
{
"label": "POSITIVE",
"score": 0.008400365710258484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
when will the balance on my account change form a transfer | {
"text": "when will the balance on my account change form a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9945566654205322
},
{
"label": "POSITIVE",
"score": 0.005443385802209377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Will I receive all the money sent to my account by SEPA transfer? | {
"text": "Will I receive all the money sent to my account by SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984664916992188
},
{
"label": "POSITIVE",
"score": 0.0015335630159825087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is it possible to dispute a debit payment from a couple of months ago. | {
"text": "Is it possible to dispute a debit payment from a couple of months ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9934821724891663
},
{
"label": "POSITIVE",
"score": 0.006517776288092136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I think my card payment was cancelled. What happened? | {
"text": "I think my card payment was cancelled. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996703863143921
},
{
"label": "POSITIVE",
"score": 0.00032957407529465854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How can I report that my card was stolen? I made a police report first. | {
"text": "How can I report that my card was stolen? I made a police report first."
} | [
{
"label": "NEGATIVE",
"score": 0.9967262744903564
},
{
"label": "POSITIVE",
"score": 0.0032736624125391245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What are the reasons why a card payment would be declined? | {
"text": "What are the reasons why a card payment would be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977619647979736
},
{
"label": "POSITIVE",
"score": 0.002237962558865547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can you tell me how to locate my PIN? | {
"text": "Can you tell me how to locate my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920835917815566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What documentation do you accept for the identity check? | {
"text": "What documentation do you accept for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932215213775635
},
{
"label": "POSITIVE",
"score": 0.006778526119887829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My purchase from this morning still is pending. | {
"text": "My purchase from this morning still is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.8829581141471863
},
{
"label": "POSITIVE",
"score": 0.11704184859991074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
how to recover my passcode | {
"text": "how to recover my passcode"
} | [
{
"label": "NEGATIVE",
"score": 0.9971944093704224
},
{
"label": "POSITIVE",
"score": 0.00280556408688426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why has my deposit in the ATM not cleared yet? | {
"text": "Why has my deposit in the ATM not cleared yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994331002235413
},
{
"label": "POSITIVE",
"score": 0.0005669333040714264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How to verify my identity | {
"text": "How to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.08780749142169952
},
{
"label": "POSITIVE",
"score": 0.9121925234794617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How can I link my bank to my top up account? | {
"text": "How can I link my bank to my top up account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989325404167175
},
{
"label": "POSITIVE",
"score": 0.0010674726217985153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I put money in my account a week ago but its still not there, what is happening? | {
"text": "I put money in my account a week ago but its still not there, what is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989054203033447
},
{
"label": "POSITIVE",
"score": 0.001094551756978035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How many cards am I allowed? | {
"text": "How many cards am I allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946005344390869
},
{
"label": "POSITIVE",
"score": 0.0053994483314454556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Do I have to go to the bank to change my PIN? | {
"text": "Do I have to go to the bank to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995298385620117
},
{
"label": "POSITIVE",
"score": 0.0004701958387158811
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
limits on top ups | {
"text": "limits on top ups"
} | [
{
"label": "NEGATIVE",
"score": 0.6411327719688416
},
{
"label": "POSITIVE",
"score": 0.35886722803115845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible? | {
"text": "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.999473512172699
},
{
"label": "POSITIVE",
"score": 0.0005264772917144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I purchased something abroad, and the exchange rate that was applied was wrong. | {
"text": "I purchased something abroad, and the exchange rate that was applied was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996367692947388
},
{
"label": "POSITIVE",
"score": 0.0003632765437941998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I just checked and my payment was cancelled, why? | {
"text": "I just checked and my payment was cancelled, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995313882827759
},
{
"label": "POSITIVE",
"score": 0.00046864894102327526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I go about unlocking a pin? | {
"text": "How do I go about unlocking a pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967393279075623
},
{
"label": "POSITIVE",
"score": 0.003260711906477809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can I top-up my google pay? | {
"text": "Can I top-up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984732270240784
},
{
"label": "POSITIVE",
"score": 0.0015267403796315193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Please explain the fee on a transfer I made. | {
"text": "Please explain the fee on a transfer I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9882286787033081
},
{
"label": "POSITIVE",
"score": 0.0117713063955307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My source of funds require verification. | {
"text": "My source of funds require verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9838182330131531
},
{
"label": "POSITIVE",
"score": 0.01618173159658909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
why is there a service fee on my statement? | {
"text": "why is there a service fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989389777183533
},
{
"label": "POSITIVE",
"score": 0.001060987007804215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Am I getting charged for making a payment? | {
"text": "Am I getting charged for making a payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968016147613525
},
{
"label": "POSITIVE",
"score": 0.0031983472872525454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I want to top up by using a credit card, which ones do you support? | {
"text": "I want to top up by using a credit card, which ones do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9506298899650574
},
{
"label": "POSITIVE",
"score": 0.04937009513378143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I have have multiple charges for one transaction. | {
"text": "I have have multiple charges for one transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9834029078483582
},
{
"label": "POSITIVE",
"score": 0.016597116366028786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I have used all my PIN tries, what now? | {
"text": "I have used all my PIN tries, what now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971518516540527
},
{
"label": "POSITIVE",
"score": 0.0028480791952461004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I am not supposed to be charged a cash withdrawal fee, but I was. | {
"text": "I am not supposed to be charged a cash withdrawal fee, but I was."
} | [
{
"label": "NEGATIVE",
"score": 0.08401471376419067
},
{
"label": "POSITIVE",
"score": 0.9159852862358093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her? | {
"text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991058707237244
},
{
"label": "POSITIVE",
"score": 0.0008941529085859656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why was a payment cancelled on my account? | {
"text": "Why was a payment cancelled on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995025396347046
},
{
"label": "POSITIVE",
"score": 0.0004974722978658974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I checked the app and my balance has not been updated for the cash or cheque deposit. | {
"text": "I checked the app and my balance has not been updated for the cash or cheque deposit."
} | [
{
"label": "NEGATIVE",
"score": 0.9996258020401001
},
{
"label": "POSITIVE",
"score": 0.00037419868749566376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Please verify my source of funds. | {
"text": "Please verify my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.0343424454331398
},
{
"label": "POSITIVE",
"score": 0.9656575322151184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My card payment's cancelled | {
"text": "My card payment's cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9994933605194092
},
{
"label": "POSITIVE",
"score": 0.0005066037992946804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why isn't a refund showing on my statement? | {
"text": "Why isn't a refund showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987830519676208
},
{
"label": "POSITIVE",
"score": 0.0012169861001893878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My money I had was gone and I could not get gas! | {
"text": "My money I had was gone and I could not get gas!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995375871658325
},
{
"label": "POSITIVE",
"score": 0.0004623857676051557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free. | {
"text": "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free."
} | [
{
"label": "NEGATIVE",
"score": 0.9945066571235657
},
{
"label": "POSITIVE",
"score": 0.005493318662047386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why do I have an unexpected fee on my bill? | {
"text": "Why do I have an unexpected fee on my bill?"
} | [
{
"label": "NEGATIVE",
"score": 0.9881673455238342
},
{
"label": "POSITIVE",
"score": 0.011832606978714466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
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