text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My card don't work. | {
"text": "My card don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999785840511322
},
{
"label": "POSITIVE",
"score": 0.00021421084238681942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I used the wrong account number! | {
"text": "I used the wrong account number!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996659755706787
},
{
"label": "POSITIVE",
"score": 0.0003340874391142279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Hold old do my kids have to be to use the service? | {
"text": "Hold old do my kids have to be to use the service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978275895118713
},
{
"label": "POSITIVE",
"score": 0.00217237020842731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I wasn't charged the correct exchange rate for an item I purchased. | {
"text": "I wasn't charged the correct exchange rate for an item I purchased."
} | [
{
"label": "NEGATIVE",
"score": 0.9997676014900208
},
{
"label": "POSITIVE",
"score": 0.00023239616712089628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What's the reason my new card hasn't come? | {
"text": "What's the reason my new card hasn't come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978249073028564
},
{
"label": "POSITIVE",
"score": 0.0021750705782324076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
The exchange rate is incorrect for something I bought | {
"text": "The exchange rate is incorrect for something I bought"
} | [
{
"label": "NEGATIVE",
"score": 0.9995840191841125
},
{
"label": "POSITIVE",
"score": 0.000415978254750371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
The payment for the card did not go through | {
"text": "The payment for the card did not go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9992515444755554
},
{
"label": "POSITIVE",
"score": 0.0007483801455236971
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I was charged extra. Was the exchange rate for my payment last Saturday wrong? | {
"text": "I was charged extra. Was the exchange rate for my payment last Saturday wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986520409584045
},
{
"label": "POSITIVE",
"score": 0.001348029705695808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
stolen phone, what should i do | {
"text": "stolen phone, what should i do"
} | [
{
"label": "NEGATIVE",
"score": 0.9987924098968506
},
{
"label": "POSITIVE",
"score": 0.0012075186241418123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
if i found a lost card can i put it back in app | {
"text": "if i found a lost card can i put it back in app"
} | [
{
"label": "NEGATIVE",
"score": 0.9994462132453918
},
{
"label": "POSITIVE",
"score": 0.000553812540601939
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
my friend has not got the money I sent last week. | {
"text": "my friend has not got the money I sent last week."
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.00046968425158411264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I'm still waiting for my card that was issued a week ago. What should I do? | {
"text": "I'm still waiting for my card that was issued a week ago. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988021850585938
},
{
"label": "POSITIVE",
"score": 0.001197831821627915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did? | {
"text": "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988436698913574
},
{
"label": "POSITIVE",
"score": 0.0011562795843929052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What areas are cards delivered to? | {
"text": "What areas are cards delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959937334060669
},
{
"label": "POSITIVE",
"score": 0.0040062423795461655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
If I need to cash foreign transfers, how does that work? | {
"text": "If I need to cash foreign transfers, how does that work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971120357513428
},
{
"label": "POSITIVE",
"score": 0.002887993585318327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
My card has been found. Is there any way for me to put it back into the app? | {
"text": "My card has been found. Is there any way for me to put it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.00049773626960814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I need a number of disposable cards everyday. | {
"text": "I need a number of disposable cards everyday."
} | [
{
"label": "NEGATIVE",
"score": 0.9989745616912842
},
{
"label": "POSITIVE",
"score": 0.0010255123488605022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I didn't see the money I added to my card. | {
"text": "I didn't see the money I added to my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006487542996183038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is there a pay structure for currency exchanges? | {
"text": "Is there a pay structure for currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988929629325867
},
{
"label": "POSITIVE",
"score": 0.0011070050531998277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My card hasn't been working for even small transactions today. | {
"text": "My card hasn't been working for even small transactions today."
} | [
{
"label": "NEGATIVE",
"score": 0.9961251616477966
},
{
"label": "POSITIVE",
"score": 0.003874886780977249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Can you tell me where to find top up by cash deposit? | {
"text": "Can you tell me where to find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986621141433716
},
{
"label": "POSITIVE",
"score": 0.001337922760285437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
my phone was lost | {
"text": "my phone was lost"
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.00026510111638344824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I've been waiting since Friday, where is my money? | {
"text": "I've been waiting since Friday, where is my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982094764709473
},
{
"label": "POSITIVE",
"score": 0.0017904906999319792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I checked my statement and am being charged one pound. Where did this charge come from? | {
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.001954958075657487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge? | {
"text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975928664207458
},
{
"label": "POSITIVE",
"score": 0.0024071421939879656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How does identity check work? | {
"text": "How does identity check work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494812348857522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why did withdrawing money cost me extra? | {
"text": "Why did withdrawing money cost me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.001418328145518899
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What are the reasons for a declined transfer? | {
"text": "What are the reasons for a declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988403916358948
},
{
"label": "POSITIVE",
"score": 0.0011595820542424917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I received $20 but I entered $100 | {
"text": "I received $20 but I entered $100"
} | [
{
"label": "NEGATIVE",
"score": 0.9806267619132996
},
{
"label": "POSITIVE",
"score": 0.01937323994934559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can someone in the US have a card? | {
"text": "Can someone in the US have a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.0018327824072912335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I was double-charged for a transaction | {
"text": "I was double-charged for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9853775501251221
},
{
"label": "POSITIVE",
"score": 0.014622442424297333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Is there a reason why top-up needs verifying? | {
"text": "Is there a reason why top-up needs verifying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994009733200073
},
{
"label": "POSITIVE",
"score": 0.0005989981000311673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How can I transfer some money into a foreign account? | {
"text": "How can I transfer some money into a foreign account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995949864387512
},
{
"label": "POSITIVE",
"score": 0.0004050290153827518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why was I charged twice for my item! | {
"text": "Why was I charged twice for my item!"
} | [
{
"label": "NEGATIVE",
"score": 0.9908609390258789
},
{
"label": "POSITIVE",
"score": 0.00913905631750822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why are you charging me a transfer fee? | {
"text": "Why are you charging me a transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984807372093201
},
{
"label": "POSITIVE",
"score": 0.0015193021390587091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I would like to cancel my order. | {
"text": "I would like to cancel my order."
} | [
{
"label": "NEGATIVE",
"score": 0.9997279047966003
},
{
"label": "POSITIVE",
"score": 0.00027204511570744216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What should I do if I don't know my password? | {
"text": "What should I do if I don't know my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996416568756104
},
{
"label": "POSITIVE",
"score": 0.00035830371780321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How do I know which payments I make will have additional fees? Where can I find this information online? | {
"text": "How do I know which payments I make will have additional fees? Where can I find this information online?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994375109672546
},
{
"label": "POSITIVE",
"score": 0.0005624390905722976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
To deliver to the US, how long will it take? | {
"text": "To deliver to the US, how long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982873797416687
},
{
"label": "POSITIVE",
"score": 0.0017125507583841681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I'm not sure how to complete the identity checks process. | {
"text": "I'm not sure how to complete the identity checks process."
} | [
{
"label": "NEGATIVE",
"score": 0.9997060894966125
},
{
"label": "POSITIVE",
"score": 0.00029384897788986564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Where do I find my PIN for my new card? | {
"text": "Where do I find my PIN for my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993100166320801
},
{
"label": "POSITIVE",
"score": 0.0006899283616803586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I just transferred some money. Why was I charged a fee? | {
"text": "I just transferred some money. Why was I charged a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.999240517616272
},
{
"label": "POSITIVE",
"score": 0.0007595490314997733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I made a deposit in the ATM and it has not cleared | {
"text": "I made a deposit in the ATM and it has not cleared"
} | [
{
"label": "NEGATIVE",
"score": 0.9997572302818298
},
{
"label": "POSITIVE",
"score": 0.00024274794850498438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I'm using the app and I noticed a payment that I didn't make. | {
"text": "I'm using the app and I noticed a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.988575279712677
},
{
"label": "POSITIVE",
"score": 0.01142474077641964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How much am I allowed to top-up? | {
"text": "How much am I allowed to top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970648884773254
},
{
"label": "POSITIVE",
"score": 0.002935119206085801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What are the charges if I exchange foreign currency? | {
"text": "What are the charges if I exchange foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972660541534424
},
{
"label": "POSITIVE",
"score": 0.0027339684311300516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Is there extra fees for making a withdraw in a different country at a cash machine. | {
"text": "Is there extra fees for making a withdraw in a different country at a cash machine."
} | [
{
"label": "NEGATIVE",
"score": 0.9927555918693542
},
{
"label": "POSITIVE",
"score": 0.0072443727403879166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why do you have the identity check | {
"text": "Why do you have the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9965373277664185
},
{
"label": "POSITIVE",
"score": 0.0034627390559762716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What is the most amount of disposable cards allowable? | {
"text": "What is the most amount of disposable cards allowable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986690282821655
},
{
"label": "POSITIVE",
"score": 0.0013310100184753537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I was so embarrassed. Why didn't my payment clear? | {
"text": "I was so embarrassed. Why didn't my payment clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.999297022819519
},
{
"label": "POSITIVE",
"score": 0.0007029132102616131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can you explain to me why a cash withdrawal shows up as pending? | {
"text": "Can you explain to me why a cash withdrawal shows up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988141059875488
},
{
"label": "POSITIVE",
"score": 0.0011859083315357566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My card payments have stopped. | {
"text": "My card payments have stopped."
} | [
{
"label": "NEGATIVE",
"score": 0.9990479350090027
},
{
"label": "POSITIVE",
"score": 0.0009519939194433391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I exchange currencies using the app? | {
"text": "How do I exchange currencies using the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976045489311218
},
{
"label": "POSITIVE",
"score": 0.0023954289499670267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
At what age can I open an account? | {
"text": "At what age can I open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939154982566833
},
{
"label": "POSITIVE",
"score": 0.006084514316171408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can you provide information for freezing my card immediately? | {
"text": "Can you provide information for freezing my card immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980553388595581
},
{
"label": "POSITIVE",
"score": 0.00194467359688133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Some cash was missing at ATM. | {
"text": "Some cash was missing at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706521570682526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why did the funds for one of my purchase come back to my account? | {
"text": "Why did the funds for one of my purchase come back to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995195865631104
},
{
"label": "POSITIVE",
"score": 0.0004804758355021477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I am still waiting for a the cash I deposited this morning | {
"text": "I am still waiting for a the cash I deposited this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972949624061584
},
{
"label": "POSITIVE",
"score": 0.0027050855569541454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it? | {
"text": "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932136535644531
},
{
"label": "POSITIVE",
"score": 0.006786405574530363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Could you tell me why my top up isn't showing in my wallet? | {
"text": "Could you tell me why my top up isn't showing in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577678675763309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more? | {
"text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?"
} | [
{
"label": "NEGATIVE",
"score": 0.993353009223938
},
{
"label": "POSITIVE",
"score": 0.006646931171417236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How do I go about cancelling a transaction? | {
"text": "How do I go about cancelling a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.0004548266006167978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
There is a payment in the app I did not make | {
"text": "There is a payment in the app I did not make"
} | [
{
"label": "NEGATIVE",
"score": 0.9957691431045532
},
{
"label": "POSITIVE",
"score": 0.004230833612382412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why didn't my card payment work? | {
"text": "Why didn't my card payment work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986034035682678
},
{
"label": "POSITIVE",
"score": 0.0013965691905468702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I would like to know what exchange rates you use? | {
"text": "I would like to know what exchange rates you use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9505993723869324
},
{
"label": "POSITIVE",
"score": 0.04940057173371315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What's the fee for exchange of foreign currencies? | {
"text": "What's the fee for exchange of foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962473511695862
},
{
"label": "POSITIVE",
"score": 0.003752585267648101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
is the a reason why my transfer has failed? | {
"text": "is the a reason why my transfer has failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997254014015198
},
{
"label": "POSITIVE",
"score": 0.000274631631327793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I think my pin has been compromised, what do I do? | {
"text": "I think my pin has been compromised, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998573899269104
},
{
"label": "POSITIVE",
"score": 0.001426070462912321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please. | {
"text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please."
} | [
{
"label": "NEGATIVE",
"score": 0.9912202954292297
},
{
"label": "POSITIVE",
"score": 0.0087796775624156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
If my funds are running low, will the app top up automatically? | {
"text": "If my funds are running low, will the app top up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999154806137085
},
{
"label": "POSITIVE",
"score": 0.0008451519533991814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What do I need to do in order to use my card I just got? | {
"text": "What do I need to do in order to use my card I just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.998515784740448
},
{
"label": "POSITIVE",
"score": 0.0014842665987089276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes? | {
"text": "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995984435081482
},
{
"label": "POSITIVE",
"score": 0.00040158152114599943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you tell me what are disposable cards for? | {
"text": "Can you tell me what are disposable cards for?"
} | [
{
"label": "NEGATIVE",
"score": 0.999448835849762
},
{
"label": "POSITIVE",
"score": 0.0005511312047019601
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
A transaction to a friend still hasn't shown up. | {
"text": "A transaction to a friend still hasn't shown up."
} | [
{
"label": "NEGATIVE",
"score": 0.9995298385620117
},
{
"label": "POSITIVE",
"score": 0.0004701267753262073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
When will the transaction be done? | {
"text": "When will the transaction be done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983761310577393
},
{
"label": "POSITIVE",
"score": 0.00162380316760391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened. | {
"text": "There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened."
} | [
{
"label": "NEGATIVE",
"score": 0.9957495927810669
},
{
"label": "POSITIVE",
"score": 0.004250326193869114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
how does my statement get updated so i know when a refund will reflect on my balance | {
"text": "how does my statement get updated so i know when a refund will reflect on my balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.0008374106255359948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The ATM did not give me as much cash as I requested. | {
"text": "The ATM did not give me as much cash as I requested."
} | [
{
"label": "NEGATIVE",
"score": 0.999665379524231
},
{
"label": "POSITIVE",
"score": 0.00033459518454037607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How much would it cost me if I transfer? | {
"text": "How much would it cost me if I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984667897224426
},
{
"label": "POSITIVE",
"score": 0.0015332360053434968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How do I check security settings using the app? | {
"text": "How do I check security settings using the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.998393714427948
},
{
"label": "POSITIVE",
"score": 0.001606313162483275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How long are deliveries to the US? | {
"text": "How long are deliveries to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989720582962036
},
{
"label": "POSITIVE",
"score": 0.001027969061397016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I'm trying to activate the auto-top up function. Where is it? | {
"text": "I'm trying to activate the auto-top up function. Where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992043375968933
},
{
"label": "POSITIVE",
"score": 0.0007957231719046831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How can I cancel a transfer I made | {
"text": "How can I cancel a transfer I made"
} | [
{
"label": "NEGATIVE",
"score": 0.9996987581253052
},
{
"label": "POSITIVE",
"score": 0.00030126533238217235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I think my card has been compromised in some way. | {
"text": "I think my card has been compromised in some way."
} | [
{
"label": "NEGATIVE",
"score": 0.9984702467918396
},
{
"label": "POSITIVE",
"score": 0.0015296872006729245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account? | {
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982292056083679
},
{
"label": "POSITIVE",
"score": 0.0017708010273054242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I inadvertently completed a transaction on a wrong account. | {
"text": "I inadvertently completed a transaction on a wrong account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997051358222961
},
{
"label": "POSITIVE",
"score": 0.00029480672674253583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How can I reset my passcode? | {
"text": "How can I reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.999417781829834
},
{
"label": "POSITIVE",
"score": 0.0005822415114380419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Is there something wrong with my ATM Card? Tried using it earlier and it did not work. | {
"text": "Is there something wrong with my ATM Card? Tried using it earlier and it did not work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997656941413879
},
{
"label": "POSITIVE",
"score": 0.00023426979896612465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why am I unable to withdraw money even though in the past I've done it just fine? | {
"text": "Why am I unable to withdraw money even though in the past I've done it just fine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936698079109192
},
{
"label": "POSITIVE",
"score": 0.006330178119242191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I don't think I made this transaction on my statement | {
"text": "I don't think I made this transaction on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9969423413276672
},
{
"label": "POSITIVE",
"score": 0.0030576817225664854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why would the app revert my payment? | {
"text": "Why would the app revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998609185218811
},
{
"label": "POSITIVE",
"score": 0.0013907691463828087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why do I need to verify a top-up? | {
"text": "Why do I need to verify a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995132684707642
},
{
"label": "POSITIVE",
"score": 0.0004867787647526711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I want my purchases cancelled. | {
"text": "I want my purchases cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.999756395816803
},
{
"label": "POSITIVE",
"score": 0.00024366111028939486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Where is the tracking number for the card? | {
"text": "Where is the tracking number for the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999433696269989
},
{
"label": "POSITIVE",
"score": 0.0005662462790496647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My exchange rate was wrong for an Item I bought! | {
"text": "My exchange rate was wrong for an Item I bought!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997097849845886
},
{
"label": "POSITIVE",
"score": 0.0002901362022385001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Have you sent out my card yet? | {
"text": "Have you sent out my card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907608032226562
},
{
"label": "POSITIVE",
"score": 0.009239178150892258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I don't understand why my payment was declined. I thought everything was ok. | {
"text": "I don't understand why my payment was declined. I thought everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.0039625768549740314
},
{
"label": "POSITIVE",
"score": 0.9960373640060425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My bank card has expired, how can I get a new physical card? | {
"text": "My bank card has expired, how can I get a new physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992579817771912
},
{
"label": "POSITIVE",
"score": 0.0007419564644806087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I am blocked now because I entered the wrong pin, need help. | {
"text": "I am blocked now because I entered the wrong pin, need help."
} | [
{
"label": "NEGATIVE",
"score": 0.9996674060821533
},
{
"label": "POSITIVE",
"score": 0.0003325811121612787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges. | {
"text": "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9982142448425293
},
{
"label": "POSITIVE",
"score": 0.0017858189530670643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
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