text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
What would cause a transfer failure? | {
"text": "What would cause a transfer failure?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997308850288391
},
{
"label": "POSITIVE",
"score": 0.00026909864391200244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Please help me. My card is missing. | {
"text": "Please help me. My card is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996376037597656
},
{
"label": "POSITIVE",
"score": 0.00036241451743990183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209985003806651
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Where are you present globally? | {
"text": "Where are you present globally?"
} | [
{
"label": "NEGATIVE",
"score": 0.6108540296554565
},
{
"label": "POSITIVE",
"score": 0.38914600014686584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
there is a charge i dont recognize | {
"text": "there is a charge i dont recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9826568961143494
},
{
"label": "POSITIVE",
"score": 0.017343081533908844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I may need to dispute a Direct Debit payment. | {
"text": "I may need to dispute a Direct Debit payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9985769987106323
},
{
"label": "POSITIVE",
"score": 0.0014229570515453815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
When does a UK transfer show up? | {
"text": "When does a UK transfer show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955358505249023
},
{
"label": "POSITIVE",
"score": 0.0044641271233558655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Could you please tell me why my card payment didn't work? | {
"text": "Could you please tell me why my card payment didn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999515175819397
},
{
"label": "POSITIVE",
"score": 0.00048487569438293576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Is a new debit card free? | {
"text": "Is a new debit card free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976141452789307
},
{
"label": "POSITIVE",
"score": 0.0023858582135289907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Transfer could not be completed due to being declined. | {
"text": "Transfer could not be completed due to being declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9992194175720215
},
{
"label": "POSITIVE",
"score": 0.0007805419154465199
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Where can I deposit cash to top up? | {
"text": "Where can I deposit cash to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989713430404663
},
{
"label": "POSITIVE",
"score": 0.0010286408942192793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
My card is going to expire, what do I do? | {
"text": "My card is going to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598574928939342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why do i have to verify my top-up card? | {
"text": "Why do i have to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991349577903748
},
{
"label": "POSITIVE",
"score": 0.0008651266107335687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I input a new address? | {
"text": "How do I input a new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989050626754761
},
{
"label": "POSITIVE",
"score": 0.0010948985582217574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I'm going to travel, can I have it add money automatically in certain intervals? | {
"text": "I'm going to travel, can I have it add money automatically in certain intervals?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966180920600891
},
{
"label": "POSITIVE",
"score": 0.003381895599886775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that? | {
"text": "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?"
} | [
{
"label": "NEGATIVE",
"score": 0.996619701385498
},
{
"label": "POSITIVE",
"score": 0.003380273003131151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How many different currencies can I have my money in? | {
"text": "How many different currencies can I have my money in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181224301457405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why has my beneficiary been denied? | {
"text": "Why has my beneficiary been denied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948866963386536
},
{
"label": "POSITIVE",
"score": 0.005113351158797741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Which cards do you support for top up? | {
"text": "Which cards do you support for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860866069793701
},
{
"label": "POSITIVE",
"score": 0.013913463801145554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I put some money in my account the other day and it's not gone in yet, can you help with this? | {
"text": "I put some money in my account the other day and it's not gone in yet, can you help with this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529682040214539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can I exchange currency for different types? | {
"text": "Can I exchange currency for different types?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960728883743286
},
{
"label": "POSITIVE",
"score": 0.0039270976558327675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why are my purchases from this morning still pending? | {
"text": "Why are my purchases from this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985253214836121
},
{
"label": "POSITIVE",
"score": 0.0014746884116902947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction? | {
"text": "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012900627916678786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
For what reason is my transfer still pending now? | {
"text": "For what reason is my transfer still pending now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989780187606812
},
{
"label": "POSITIVE",
"score": 0.0010220337426289916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How much are the rates of exchange? | {
"text": "How much are the rates of exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971798658370972
},
{
"label": "POSITIVE",
"score": 0.002820143010467291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How can I prove the source of my funds? | {
"text": "How can I prove the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006893021054565907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Please help! I need a refund on a transaction on something I bought and I need the refund right away! | {
"text": "Please help! I need a refund on a transaction on something I bought and I need the refund right away!"
} | [
{
"label": "NEGATIVE",
"score": 0.9974149465560913
},
{
"label": "POSITIVE",
"score": 0.0025850306265056133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How do I verify my ID? | {
"text": "How do I verify my ID?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982511401176453
},
{
"label": "POSITIVE",
"score": 0.0017488726880401373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
If I want to add funds to the account using American Express, how do I do that? | {
"text": "If I want to add funds to the account using American Express, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995500445365906
},
{
"label": "POSITIVE",
"score": 0.00044992618495598435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
The app says my transfer failed | {
"text": "The app says my transfer failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023568954202346504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Bank transfer to account did not show up, please help? | {
"text": "Bank transfer to account did not show up, please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994258880615234
},
{
"label": "POSITIVE",
"score": 0.0005741214845329523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I hate this ATM, it charged me an extra fee, Why did it charge? | {
"text": "I hate this ATM, it charged me an extra fee, Why did it charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995087385177612
},
{
"label": "POSITIVE",
"score": 0.0004912196309305727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I bought an item that I was charged a different exchange rate for. | {
"text": "I bought an item that I was charged a different exchange rate for."
} | [
{
"label": "NEGATIVE",
"score": 0.9575332403182983
},
{
"label": "POSITIVE",
"score": 0.04246673360466957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Help, the ATM didn't give me all the money I requested | {
"text": "Help, the ATM didn't give me all the money I requested"
} | [
{
"label": "NEGATIVE",
"score": 0.998894989490509
},
{
"label": "POSITIVE",
"score": 0.0011050623143091798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
There's a payment in the app I don't recognize. | {
"text": "There's a payment in the app I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9966046810150146
},
{
"label": "POSITIVE",
"score": 0.0033953713718801737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What locations allow me to withdraw money? | {
"text": "What locations allow me to withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991539716720581
},
{
"label": "POSITIVE",
"score": 0.0008460269891656935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I forgot my PIN number. | {
"text": "I forgot my PIN number."
} | [
{
"label": "NEGATIVE",
"score": 0.9995322227478027
},
{
"label": "POSITIVE",
"score": 0.0004677670367527753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My payment card was declined - could you tell me why? | {
"text": "My payment card was declined - could you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995983242988586
},
{
"label": "POSITIVE",
"score": 0.0004017293395008892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I made a deposit but it is not showing up in my balance. | {
"text": "I made a deposit but it is not showing up in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996273517608643
},
{
"label": "POSITIVE",
"score": 0.0003726782160811126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I already have an account. Why can't I use it unless my identity is verified? | {
"text": "I already have an account. Why can't I use it unless my identity is verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.998869001865387
},
{
"label": "POSITIVE",
"score": 0.0011309415567666292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
When did you send me my new card? | {
"text": "When did you send me my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974563717842102
},
{
"label": "POSITIVE",
"score": 0.002543603302910924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do i activate my card | {
"text": "How do i activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.7936594486236572
},
{
"label": "POSITIVE",
"score": 0.20634059607982635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I lost my card n need a new one. | {
"text": "I lost my card n need a new one."
} | [
{
"label": "NEGATIVE",
"score": 0.9996515512466431
},
{
"label": "POSITIVE",
"score": 0.00034843580215238035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How can I top up with my apple watch? | {
"text": "How can I top up with my apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9855871200561523
},
{
"label": "POSITIVE",
"score": 0.014412824995815754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending? | {
"text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941360950469971
},
{
"label": "POSITIVE",
"score": 0.005863873288035393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I must quickly transfer something from China, and I need to know how long it will take. | {
"text": "I must quickly transfer something from China, and I need to know how long it will take."
} | [
{
"label": "NEGATIVE",
"score": 0.9989954829216003
},
{
"label": "POSITIVE",
"score": 0.0010044833179563284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do. | {
"text": "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do."
} | [
{
"label": "NEGATIVE",
"score": 0.9982799291610718
},
{
"label": "POSITIVE",
"score": 0.0017200286965817213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account? | {
"text": "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981157779693604
},
{
"label": "POSITIVE",
"score": 0.0018842043355107307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I need several disposable cards made per day. | {
"text": "I need several disposable cards made per day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996412992477417
},
{
"label": "POSITIVE",
"score": 0.00035872976877726614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
When do i get charged a fee for using the card? | {
"text": "When do i get charged a fee for using the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985301494598389
},
{
"label": "POSITIVE",
"score": 0.0014698137529194355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I use a disposable virtual card for any purchase? | {
"text": "Can I use a disposable virtual card for any purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992287158966064
},
{
"label": "POSITIVE",
"score": 0.0007713274681009352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My cash received does not match what has been requested | {
"text": "My cash received does not match what has been requested"
} | [
{
"label": "NEGATIVE",
"score": 0.9997267127037048
},
{
"label": "POSITIVE",
"score": 0.0002732379944063723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What I topped up was reverted by the app. | {
"text": "What I topped up was reverted by the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9980869293212891
},
{
"label": "POSITIVE",
"score": 0.001913074404001236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I got a €1 extra fee in my statement | {
"text": "I got a €1 extra fee in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9055405259132385
},
{
"label": "POSITIVE",
"score": 0.0944594219326973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What is the maximum I can top up? | {
"text": "What is the maximum I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.0008121561841107905
},
{
"label": "POSITIVE",
"score": 0.9991878867149353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
If my account is low in funds, can I set an auto top-up? | {
"text": "If my account is low in funds, can I set an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996196031570435
},
{
"label": "POSITIVE",
"score": 0.00038036052137613297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My money transfer has not yet occurred | {
"text": "My money transfer has not yet occurred"
} | [
{
"label": "NEGATIVE",
"score": 0.9968620538711548
},
{
"label": "POSITIVE",
"score": 0.0031379787251353264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I get a physical card for free, or is there a charge? | {
"text": "Can I get a physical card for free, or is there a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.0015269876457750797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can my friend send money to me? | {
"text": "How can my friend send money to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994077682495117
},
{
"label": "POSITIVE",
"score": 0.0005921954871155322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
The ATM I used for foreign currency provided the wrong exchange rate. | {
"text": "The ATM I used for foreign currency provided the wrong exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9993785619735718
},
{
"label": "POSITIVE",
"score": 0.0006214180029928684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How do I query a payment on my card? It looks like I have paid for the same thing twice. | {
"text": "How do I query a payment on my card? It looks like I have paid for the same thing twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.0009954323759302497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am not happy with your service and request that my account be terminated! | {
"text": "I am not happy with your service and request that my account be terminated!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997057318687439
},
{
"label": "POSITIVE",
"score": 0.00029420331702567637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I would like to use cash to make a top-up? | {
"text": "I would like to use cash to make a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983722567558289
},
{
"label": "POSITIVE",
"score": 0.0016278078546747565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I would like to dispute a payment I didnt make | {
"text": "I would like to dispute a payment I didnt make"
} | [
{
"label": "NEGATIVE",
"score": 0.9972266554832458
},
{
"label": "POSITIVE",
"score": 0.002773289568722248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is my card accepted anywhere? | {
"text": "Is my card accepted anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909030795097351
},
{
"label": "POSITIVE",
"score": 0.009096957743167877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me? | {
"text": "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997716546058655
},
{
"label": "POSITIVE",
"score": 0.00022838209406472743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago. | {
"text": "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9619876146316528
},
{
"label": "POSITIVE",
"score": 0.038012437522411346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Am I going to see a charge for a SEPA transfer? | {
"text": "Am I going to see a charge for a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956608414649963
},
{
"label": "POSITIVE",
"score": 0.004339183680713177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What are the top up fees for using an European bank card? | {
"text": "What are the top up fees for using an European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962369203567505
},
{
"label": "POSITIVE",
"score": 0.00376299605704844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Do you accept cash? | {
"text": "Do you accept cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.8701168894767761
},
{
"label": "POSITIVE",
"score": 0.12988309562206268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
The app shows Direct Debit payments that I didn't make | {
"text": "The app shows Direct Debit payments that I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9935004115104675
},
{
"label": "POSITIVE",
"score": 0.00649955403059721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need info on activating my card? | {
"text": "I need info on activating my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983789920806885
},
{
"label": "POSITIVE",
"score": 0.0016210026806220412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though... | {
"text": "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though..."
} | [
{
"label": "NEGATIVE",
"score": 0.9996911287307739
},
{
"label": "POSITIVE",
"score": 0.0003089427773375064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How long does it take for my payment to process? | {
"text": "How long does it take for my payment to process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985254406929016
},
{
"label": "POSITIVE",
"score": 0.0014746084343641996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What does it mean if it says my card payment has been cancelled? | {
"text": "What does it mean if it says my card payment has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995986819267273
},
{
"label": "POSITIVE",
"score": 0.0004013697034679353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I believe that someone is using my card without my knowledge! | {
"text": "I believe that someone is using my card without my knowledge!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985108971595764
},
{
"label": "POSITIVE",
"score": 0.0014891054015606642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How to receive the actual card | {
"text": "How to receive the actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.08316074311733246
},
{
"label": "POSITIVE",
"score": 0.9168392419815063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I believe that the rate of exchange for my cash withdrawl is incorrect. | {
"text": "I believe that the rate of exchange for my cash withdrawl is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9994268417358398
},
{
"label": "POSITIVE",
"score": 0.0005732280551455915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why didn't my transfer to a beneficiary happen? | {
"text": "Why didn't my transfer to a beneficiary happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956347346305847
},
{
"label": "POSITIVE",
"score": 0.004365282598882914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on? | {
"text": "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997043013572693
},
{
"label": "POSITIVE",
"score": 0.00029567282763309777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I need to reset the passcode. | {
"text": "I need to reset the passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9994097948074341
},
{
"label": "POSITIVE",
"score": 0.0005901887197978795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Someone else might be using my card without my permission. | {
"text": "Someone else might be using my card without my permission."
} | [
{
"label": "NEGATIVE",
"score": 0.9995113611221313
},
{
"label": "POSITIVE",
"score": 0.0004886770038865507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
My cash deposit from a week ago is still not in my account. Can you help me please? | {
"text": "My cash deposit from a week ago is still not in my account. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995881915092468
},
{
"label": "POSITIVE",
"score": 0.0004118370998185128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days. | {
"text": "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days."
} | [
{
"label": "NEGATIVE",
"score": 0.9029772281646729
},
{
"label": "POSITIVE",
"score": 0.09702275693416595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My virtual car is not working. | {
"text": "My virtual car is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9998058676719666
},
{
"label": "POSITIVE",
"score": 0.000194124091649428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Card payment is still pending, why is that the case? | {
"text": "Card payment is still pending, why is that the case?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948447942733765
},
{
"label": "POSITIVE",
"score": 0.0051552001386880875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Is there any way I could open an account for my daughter? | {
"text": "Is there any way I could open an account for my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999710738658905
},
{
"label": "POSITIVE",
"score": 0.00028918098541907966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
is there a frequent currency discount? | {
"text": "is there a frequent currency discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939627051353455
},
{
"label": "POSITIVE",
"score": 0.00603731581941247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Which merchants accept this card? | {
"text": "Which merchants accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994232714176178
},
{
"label": "POSITIVE",
"score": 0.00576731888577342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
What are the top up charges for all US cards? | {
"text": "What are the top up charges for all US cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952411651611328
},
{
"label": "POSITIVE",
"score": 0.004758888855576515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I didn't get my card back from the ATM. | {
"text": "I didn't get my card back from the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9968891739845276
},
{
"label": "POSITIVE",
"score": 0.003110872581601143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
The cheque I sent a few days ago has not been deposited yet, what is the hold up? | {
"text": "The cheque I sent a few days ago has not been deposited yet, what is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993879795074463
},
{
"label": "POSITIVE",
"score": 0.0006120512844063342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Will you help me unblock my pin after putting in the wrong pin too many times? | {
"text": "Will you help me unblock my pin after putting in the wrong pin too many times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985476136207581
},
{
"label": "POSITIVE",
"score": 0.0014524174621328712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What kind of costs are involved for exchanging currency? | {
"text": "What kind of costs are involved for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982611536979675
},
{
"label": "POSITIVE",
"score": 0.0017388004343956709
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
what are the reasons why you would not be able to process a payment | {
"text": "what are the reasons why you would not be able to process a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9993066787719727
},
{
"label": "POSITIVE",
"score": 0.0006932627293281257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My recent transfer didn't go through - why not? | {
"text": "My recent transfer didn't go through - why not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976947903633118
},
{
"label": "POSITIVE",
"score": 0.0023051700554788113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow. | {
"text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9994879961013794
},
{
"label": "POSITIVE",
"score": 0.0005119420820847154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Do you have to be 18 to make an account? | {
"text": "Do you have to be 18 to make an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957019686698914
},
{
"label": "POSITIVE",
"score": 0.004297989886254072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I requested $100 but only got $20 | {
"text": "I requested $100 but only got $20"
} | [
{
"label": "NEGATIVE",
"score": 0.9965554475784302
},
{
"label": "POSITIVE",
"score": 0.003444525646045804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I recently bought something abroad but the exchange rate is incorrect. Why? | {
"text": "I recently bought something abroad but the exchange rate is incorrect. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.0007914557936601341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
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