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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I top up my balance with a cheque? | {
"text": "Can I top up my balance with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952741861343384
},
{
"label": "POSITIVE",
"score": 0.00472579151391983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here? | {
"text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.99616539478302
},
{
"label": "POSITIVE",
"score": 0.003834594041109085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Are cards issued to people living in the US? | {
"text": "Are cards issued to people living in the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964536428451538
},
{
"label": "POSITIVE",
"score": 0.0035463261883705854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Since I just got married I need to change my name. | {
"text": "Since I just got married I need to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9991996884346008
},
{
"label": "POSITIVE",
"score": 0.0008002952090464532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can you please help me in canceling my order. | {
"text": "Can you please help me in canceling my order."
} | [
{
"label": "NEGATIVE",
"score": 0.9992483258247375
},
{
"label": "POSITIVE",
"score": 0.0007516178302466869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How come my cash withdrawal came with an unnecessary fee?! | {
"text": "How come my cash withdrawal came with an unnecessary fee?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997472167015076
},
{
"label": "POSITIVE",
"score": 0.0002528037584852427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!! | {
"text": "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9981778860092163
},
{
"label": "POSITIVE",
"score": 0.0018220760393887758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My card would not work at a shop. | {
"text": "My card would not work at a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9996813535690308
},
{
"label": "POSITIVE",
"score": 0.0003186893882229924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How many top-ups am I allowed to do? | {
"text": "How many top-ups am I allowed to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9145513772964478
},
{
"label": "POSITIVE",
"score": 0.08544863760471344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can you tell me how to get my card on the app? | {
"text": "Can you tell me how to get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989113807678223
},
{
"label": "POSITIVE",
"score": 0.0010885761585086584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Verify my source of funds? | {
"text": "Verify my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9795171022415161
},
{
"label": "POSITIVE",
"score": 0.020482923835515976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened? | {
"text": "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988613128662109
},
{
"label": "POSITIVE",
"score": 0.0011386462720111012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why did I get charged a fee on my card? | {
"text": "Why did I get charged a fee on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018038635607808828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
There is a payment that i made that i noticed has not gone thru yet. Can i ask why? | {
"text": "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968618154525757
},
{
"label": "POSITIVE",
"score": 0.0031381738372147083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why did I get charged for a transfer? | {
"text": "Why did I get charged for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982927441596985
},
{
"label": "POSITIVE",
"score": 0.001707241521216929
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
The company is no good, please terminate my account. | {
"text": "The company is no good, please terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999739944934845
},
{
"label": "POSITIVE",
"score": 0.00026004930259659886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Is there a fee for a cash withdrawal? | {
"text": "Is there a fee for a cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985841512680054
},
{
"label": "POSITIVE",
"score": 0.0014158233534544706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
what currencies do you accept? | {
"text": "what currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.16064846515655518
},
{
"label": "POSITIVE",
"score": 0.8393514752388
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got. | {
"text": "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got."
} | [
{
"label": "NEGATIVE",
"score": 0.9987688660621643
},
{
"label": "POSITIVE",
"score": 0.0012310902820900083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
can you share card tracking number? | {
"text": "can you share card tracking number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9797747731208801
},
{
"label": "POSITIVE",
"score": 0.02022530324757099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | {
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.0004640818515326828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
The exchange rate applied is wrong for my international purchase. | {
"text": "The exchange rate applied is wrong for my international purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997051358222961
},
{
"label": "POSITIVE",
"score": 0.0002947867615148425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later. | {
"text": "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later."
} | [
{
"label": "NEGATIVE",
"score": 0.9989079236984253
},
{
"label": "POSITIVE",
"score": 0.0010920916683971882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I was charged a fee when I transferred my funds, why? | {
"text": "I was charged a fee when I transferred my funds, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992208480834961
},
{
"label": "POSITIVE",
"score": 0.0007791069219820201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Hello, what is a virtual card and how do I get one? | {
"text": "Hello, what is a virtual card and how do I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929609894752502
},
{
"label": "POSITIVE",
"score": 0.007038985379040241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I have lost my phone. | {
"text": "I have lost my phone."
} | [
{
"label": "NEGATIVE",
"score": 0.9997256398200989
},
{
"label": "POSITIVE",
"score": 0.00027436495292931795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I only got some of the cash I requested from the ATM | {
"text": "I only got some of the cash I requested from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9991251826286316
},
{
"label": "POSITIVE",
"score": 0.0008748644031584263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Where do I get a virtual card? | {
"text": "Where do I get a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987708926200867
},
{
"label": "POSITIVE",
"score": 0.0012290974846109748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why doesn't the person I sent money to see that transfer yet? | {
"text": "Why doesn't the person I sent money to see that transfer yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992281198501587
},
{
"label": "POSITIVE",
"score": 0.0007718409760855138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately! | {
"text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002977943222504109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What are the disposable virtual card limits? | {
"text": "What are the disposable virtual card limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981924891471863
},
{
"label": "POSITIVE",
"score": 0.0018074894323945045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Who accepts the card? | {
"text": "Who accepts the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9900366067886353
},
{
"label": "POSITIVE",
"score": 0.00996337179094553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I made a transaction to the wrong account! | {
"text": "I made a transaction to the wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.00038884507375769317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this? | {
"text": "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890323877334595
},
{
"label": "POSITIVE",
"score": 0.010967528447508812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am still waiting for my card. | {
"text": "I am still waiting for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9937458038330078
},
{
"label": "POSITIVE",
"score": 0.006254125386476517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why am i being double charged for something? | {
"text": "Why am i being double charged for something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961712956428528
},
{
"label": "POSITIVE",
"score": 0.003828667802736163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I link my card in the app. | {
"text": "How do I link my card in the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9934671521186829
},
{
"label": "POSITIVE",
"score": 0.006532818078994751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do I get to the virtual cards? | {
"text": "How do I get to the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980260729789734
},
{
"label": "POSITIVE",
"score": 0.001973943319171667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I cannot tell what my top up currently is. | {
"text": "I cannot tell what my top up currently is."
} | [
{
"label": "NEGATIVE",
"score": 0.2666923701763153
},
{
"label": "POSITIVE",
"score": 0.7333076000213623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I did not make this payment that I see in the App. | {
"text": "I did not make this payment that I see in the App."
} | [
{
"label": "NEGATIVE",
"score": 0.9994608759880066
},
{
"label": "POSITIVE",
"score": 0.0005391332088038325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
On the card that is coming, what's the tracking info? | {
"text": "On the card that is coming, what's the tracking info?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950750470161438
},
{
"label": "POSITIVE",
"score": 0.004924989305436611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can i use this card at any store? | {
"text": "Can i use this card at any store?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984526634216309
},
{
"label": "POSITIVE",
"score": 0.0015472701052203774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Is there a fee for making a payment? If so, let me know why. | {
"text": "Is there a fee for making a payment? If so, let me know why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989566802978516
},
{
"label": "POSITIVE",
"score": 0.0010433407733216882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount. | {
"text": "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9892376661300659
},
{
"label": "POSITIVE",
"score": 0.010762298479676247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I don't remember my passcode? | {
"text": "I don't remember my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995142221450806
},
{
"label": "POSITIVE",
"score": 0.0004858203756157309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My phone was stolen yesterday, can you help me with this? | {
"text": "My phone was stolen yesterday, can you help me with this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985126852989197
},
{
"label": "POSITIVE",
"score": 0.0014873112086206675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I'm not seeing my cash deposit showing up in my account. | {
"text": "I'm not seeing my cash deposit showing up in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.00048193306429311633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why was the price higher when I paid with my card? | {
"text": "Why was the price higher when I paid with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974104762077332
},
{
"label": "POSITIVE",
"score": 0.002589497249573469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym? | {
"text": "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997124075889587
},
{
"label": "POSITIVE",
"score": 0.0002875608333852142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Why is there a fee associated with card use? | {
"text": "Why is there a fee associated with card use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979743361473083
},
{
"label": "POSITIVE",
"score": 0.002025664085522294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How do I exchange AUD for GBP? | {
"text": "How do I exchange AUD for GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982792139053345
},
{
"label": "POSITIVE",
"score": 0.0017207592027261853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What are the auto-top up policies? | {
"text": "What are the auto-top up policies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985551238059998
},
{
"label": "POSITIVE",
"score": 0.0014448293950408697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961540102958679
},
{
"label": "POSITIVE",
"score": 0.0038460318464785814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do I deposit cash? | {
"text": "How do I deposit cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981343150138855
},
{
"label": "POSITIVE",
"score": 0.001865689642727375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
There are automatic debits on my account that I did not make. | {
"text": "There are automatic debits on my account that I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9849514365196228
},
{
"label": "POSITIVE",
"score": 0.015048493631184101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I tried transferring to an account but it didn't go through. What happened? | {
"text": "I tried transferring to an account but it didn't go through. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.000666089472360909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item? | {
"text": "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986644983291626
},
{
"label": "POSITIVE",
"score": 0.0013355057453736663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
are there any exchange fees | {
"text": "are there any exchange fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9919849038124084
},
{
"label": "POSITIVE",
"score": 0.008015068247914314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up. | {
"text": "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up."
} | [
{
"label": "NEGATIVE",
"score": 0.9988555908203125
},
{
"label": "POSITIVE",
"score": 0.0011444559786468744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
In regards to the PIN of the card? | {
"text": "In regards to the PIN of the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9747141003608704
},
{
"label": "POSITIVE",
"score": 0.025285890325903893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
How can I get another card? | {
"text": "How can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992006421089172
},
{
"label": "POSITIVE",
"score": 0.0007993528270162642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please? | {
"text": "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979111552238464
},
{
"label": "POSITIVE",
"score": 0.0020887909922748804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How can I pay for top-ups? | {
"text": "How can I pay for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990060925483704
},
{
"label": "POSITIVE",
"score": 0.0009939019801095128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Still waiting on my refund... | {
"text": "Still waiting on my refund..."
} | [
{
"label": "NEGATIVE",
"score": 0.9920478463172913
},
{
"label": "POSITIVE",
"score": 0.007952088490128517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a top-up limit that I have to stay under during a given period of time? | {
"text": "Is there a top-up limit that I have to stay under during a given period of time?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941330552101135
},
{
"label": "POSITIVE",
"score": 0.005867007188498974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
If I want to get an account for my daughter, can I do that? | {
"text": "If I want to get an account for my daughter, can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994325041770935
},
{
"label": "POSITIVE",
"score": 0.0005674446583725512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Where can I find Mastercard ATMs? | {
"text": "Where can I find Mastercard ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.0012681649532169104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
The card PIN? | {
"text": "The card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935693740844727
},
{
"label": "POSITIVE",
"score": 0.006430643144994974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I saw there is a cash withdrawal from my account via the app which I did not complete. | {
"text": "I saw there is a cash withdrawal from my account via the app which I did not complete."
} | [
{
"label": "NEGATIVE",
"score": 0.999700665473938
},
{
"label": "POSITIVE",
"score": 0.00029932367033325136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I tried to transfer money but it didn't go through | {
"text": "I tried to transfer money but it didn't go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9993002414703369
},
{
"label": "POSITIVE",
"score": 0.0006997485179454088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I am being charged a pound out of nowhere. What is this? | {
"text": "I am being charged a pound out of nowhere. What is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967637062072754
},
{
"label": "POSITIVE",
"score": 0.003236278658732772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can I get spare cards? | {
"text": "Can I get spare cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993237257003784
},
{
"label": "POSITIVE",
"score": 0.0006763116107322276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I got $20 when I should've gotten $100 | {
"text": "I got $20 when I should've gotten $100"
} | [
{
"label": "NEGATIVE",
"score": 0.998820960521698
},
{
"label": "POSITIVE",
"score": 0.001179007231257856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How would I go about getting a physical card to use in stores? | {
"text": "How would I go about getting a physical card to use in stores?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007734103128314018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
can you tell me where to find the top-up verification code? | {
"text": "can you tell me where to find the top-up verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993708729743958
},
{
"label": "POSITIVE",
"score": 0.0006291251047514379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I change my pin while traveling? | {
"text": "How do I change my pin while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988046884536743
},
{
"label": "POSITIVE",
"score": 0.0011953698704019189
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
While abroad I got cash, and a wrong exchange rate was applied. | {
"text": "While abroad I got cash, and a wrong exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9989120960235596
},
{
"label": "POSITIVE",
"score": 0.0010878676548600197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My money transfer hasn't appeared yet. | {
"text": "My money transfer hasn't appeared yet."
} | [
{
"label": "NEGATIVE",
"score": 0.997550904750824
},
{
"label": "POSITIVE",
"score": 0.0024491094518452883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I want to choose a new PIN. | {
"text": "I want to choose a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.001756106736138463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined? | {
"text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.998313307762146
},
{
"label": "POSITIVE",
"score": 0.0016866839723661542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
A percentage fee was charged to my withdrawal. | {
"text": "A percentage fee was charged to my withdrawal."
} | [
{
"label": "NEGATIVE",
"score": 0.9973815083503723
},
{
"label": "POSITIVE",
"score": 0.0026185065507888794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I think I was charged by mistake on my debit statement. | {
"text": "I think I was charged by mistake on my debit statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9996531009674072
},
{
"label": "POSITIVE",
"score": 0.0003469412331469357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller. | {
"text": "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller."
} | [
{
"label": "NEGATIVE",
"score": 0.9984229803085327
},
{
"label": "POSITIVE",
"score": 0.001577052054926753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I discontinue my account? | {
"text": "How do I discontinue my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990547299385071
},
{
"label": "POSITIVE",
"score": 0.000945215520914644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be? | {
"text": "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968734383583069
},
{
"label": "POSITIVE",
"score": 0.003126551164314151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before. | {
"text": "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before."
} | [
{
"label": "NEGATIVE",
"score": 0.7197028994560242
},
{
"label": "POSITIVE",
"score": 0.28029710054397583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
May I change my PIN? | {
"text": "May I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.998227059841156
},
{
"label": "POSITIVE",
"score": 0.0017729179235175252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What's the expected wait time to recieve my new card? | {
"text": "What's the expected wait time to recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964062571525574
},
{
"label": "POSITIVE",
"score": 0.0035937048960477114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How to order a virtual card | {
"text": "How to order a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.024294588714838028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What on earth is up with the exchange rate! This should have been a much higher amount of cash | {
"text": "What on earth is up with the exchange rate! This should have been a much higher amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.998647153377533
},
{
"label": "POSITIVE",
"score": 0.00135282042901963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I made a purchase but the exchange rate is wrong? | {
"text": "I made a purchase but the exchange rate is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993661046028137
},
{
"label": "POSITIVE",
"score": 0.0006338616949506104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
where is the code for verifying the top up card? | {
"text": "where is the code for verifying the top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993842840194702
},
{
"label": "POSITIVE",
"score": 0.0006157418247312307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I need to delete my account. | {
"text": "I need to delete my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.00038878482882864773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet? | {
"text": "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978156089782715
},
{
"label": "POSITIVE",
"score": 0.0021843265276402235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What to do if my card has been used without my permission? | {
"text": "What to do if my card has been used without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995492100715637
},
{
"label": "POSITIVE",
"score": 0.0004507080593612045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
A fee shouldn't apply to me if my card was stolen. | {
"text": "A fee shouldn't apply to me if my card was stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9965100884437561
},
{
"label": "POSITIVE",
"score": 0.003489932045340538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Will you guys do Visa or Mastercard? | {
"text": "Will you guys do Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9518616199493408
},
{
"label": "POSITIVE",
"score": 0.04813838750123978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can I specify a day for my card to be delivered? | {
"text": "Can I specify a day for my card to be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974778294563293
},
{
"label": "POSITIVE",
"score": 0.0025221749674528837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I lost the code and can not get into the app. Help! | {
"text": "I lost the code and can not get into the app. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997163414955139
},
{
"label": "POSITIVE",
"score": 0.0002836388011928648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Is it free to send out more cards? | {
"text": "Is it free to send out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.993122398853302
},
{
"label": "POSITIVE",
"score": 0.006877576466649771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
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