text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes. | {
"text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes."
} | [
{
"label": "NEGATIVE",
"score": 0.9937171936035156
},
{
"label": "POSITIVE",
"score": 0.006282735150307417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why isn't my deposit in my account? | {
"text": "Why isn't my deposit in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979813694953918
},
{
"label": "POSITIVE",
"score": 0.0020186074543744326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can you tell me why I was charged extra when I withdrew money? | {
"text": "Can you tell me why I was charged extra when I withdrew money?"
} | [
{
"label": "NEGATIVE",
"score": 0.99887615442276
},
{
"label": "POSITIVE",
"score": 0.0011238186853006482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How do I get extra cards? | {
"text": "How do I get extra cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979705214500427
},
{
"label": "POSITIVE",
"score": 0.00202945270575583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I should only have one charge, but it shows two. | {
"text": "I should only have one charge, but it shows two."
} | [
{
"label": "NEGATIVE",
"score": 0.122892826795578
},
{
"label": "POSITIVE",
"score": 0.8771071434020996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances. | {
"text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances."
} | [
{
"label": "NEGATIVE",
"score": 0.987043559551239
},
{
"label": "POSITIVE",
"score": 0.012956475839018822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a reason for my top up to be cancelled? | {
"text": "Is there a reason for my top up to be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996059536933899
},
{
"label": "POSITIVE",
"score": 0.0003941006725654006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I have a disposable card, how many transactions can I make? | {
"text": "I have a disposable card, how many transactions can I make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991835951805115
},
{
"label": "POSITIVE",
"score": 0.0008163984748534858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Could not complete transfer, states 'declined' | {
"text": "Could not complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9989446997642517
},
{
"label": "POSITIVE",
"score": 0.001055369502864778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What are the disposable cards for? | {
"text": "What are the disposable cards for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.0003988844691775739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My card was charged more than expected. | {
"text": "My card was charged more than expected."
} | [
{
"label": "NEGATIVE",
"score": 0.1582624316215515
},
{
"label": "POSITIVE",
"score": 0.8417375087738037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How much is a physical card? | {
"text": "How much is a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966422319412231
},
{
"label": "POSITIVE",
"score": 0.003357810201123357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My transfer failed to a beneficiary | {
"text": "My transfer failed to a beneficiary"
} | [
{
"label": "NEGATIVE",
"score": 0.9996943473815918
},
{
"label": "POSITIVE",
"score": 0.0003056876885239035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up? | {
"text": "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056804718449712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I made a mistake this morning when I did a transfer. How do I reverse it? | {
"text": "I made a mistake this morning when I did a transfer. How do I reverse it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997523427009583
},
{
"label": "POSITIVE",
"score": 0.0002476523513905704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | {
"text": "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981239438056946
},
{
"label": "POSITIVE",
"score": 0.0018760140519589186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments? | {
"text": "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927491545677185
},
{
"label": "POSITIVE",
"score": 0.0072509124875068665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool. | {
"text": "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool."
} | [
{
"label": "NEGATIVE",
"score": 0.9987462759017944
},
{
"label": "POSITIVE",
"score": 0.0012537242146208882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this? | {
"text": "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996998310089111
},
{
"label": "POSITIVE",
"score": 0.00030021308339200914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
The cash deposit I made this morning has not been credited to my account | {
"text": "The cash deposit I made this morning has not been credited to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.998130738735199
},
{
"label": "POSITIVE",
"score": 0.001869263593107462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do I replace my card? | {
"text": "How do I replace my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991331696510315
},
{
"label": "POSITIVE",
"score": 0.0008668238879181445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why wont the ATM give me cash? | {
"text": "Why wont the ATM give me cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973951578140259
},
{
"label": "POSITIVE",
"score": 0.00260485103353858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Top up keeps failing | {
"text": "Top up keeps failing"
} | [
{
"label": "NEGATIVE",
"score": 0.9997321963310242
},
{
"label": "POSITIVE",
"score": 0.0002677361771930009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I would like to close my account, as I'm not happy. | {
"text": "I would like to close my account, as I'm not happy."
} | [
{
"label": "NEGATIVE",
"score": 0.9993559718132019
},
{
"label": "POSITIVE",
"score": 0.0006440089782699943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I want to link my new card. Can you help? | {
"text": "I want to link my new card. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923204779624939
},
{
"label": "POSITIVE",
"score": 0.007679569534957409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please? | {
"text": "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949842691421509
},
{
"label": "POSITIVE",
"score": 0.0050157285295426846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can I use my account now, even though my identity verification has not gone through yet? | {
"text": "Can I use my account now, even though my identity verification has not gone through yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982064962387085
},
{
"label": "POSITIVE",
"score": 0.0017935034120455384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can I use my social security card as a form of identity? | {
"text": "Can I use my social security card as a form of identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991874098777771
},
{
"label": "POSITIVE",
"score": 0.0008125504828058183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My top up is still pending | {
"text": "My top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.1227632388472557
},
{
"label": "POSITIVE",
"score": 0.8772367238998413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Do you think you're asking for too much information about me? | {
"text": "Do you think you're asking for too much information about me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997166991233826
},
{
"label": "POSITIVE",
"score": 0.00028325666789896786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can I get a Visa or does it have to be something else. | {
"text": "Can I get a Visa or does it have to be something else."
} | [
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013650398468598723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What limits are there on the virtual cards? | {
"text": "What limits are there on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971223473548889
},
{
"label": "POSITIVE",
"score": 0.0028776831459254026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I logged in wrong and am blocked, how do I log in? | {
"text": "I logged in wrong and am blocked, how do I log in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995597004890442
},
{
"label": "POSITIVE",
"score": 0.0004402745689731091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I see an unfamiliar payment on my statement. | {
"text": "I see an unfamiliar payment on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9987051486968994
},
{
"label": "POSITIVE",
"score": 0.0012948971707373857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days. | {
"text": "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days."
} | [
{
"label": "NEGATIVE",
"score": 0.9884202480316162
},
{
"label": "POSITIVE",
"score": 0.011579697951674461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money! | {
"text": "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997143149375916
},
{
"label": "POSITIVE",
"score": 0.00028569193091243505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What do I do if I detect fraudulent use on my car? | {
"text": "What do I do if I detect fraudulent use on my car?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992523789405823
},
{
"label": "POSITIVE",
"score": 0.0007475689635612071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I lost my card. Can you help me? | {
"text": "I lost my card. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997245669364929
},
{
"label": "POSITIVE",
"score": 0.0002754587330855429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong. | {
"text": "I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.0004984855186194181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I can't freeze my account as I need the card as I am traveling, how do I change my pin? | {
"text": "I can't freeze my account as I need the card as I am traveling, how do I change my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956651329994202
},
{
"label": "POSITIVE",
"score": 0.0043349131010472775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Do I need my phone to use the app? | {
"text": "Do I need my phone to use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989262223243713
},
{
"label": "POSITIVE",
"score": 0.0010737593984231353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I tell if my top off didn't work? It doesn't seem to have. | {
"text": "Can I tell if my top off didn't work? It doesn't seem to have."
} | [
{
"label": "NEGATIVE",
"score": 0.9993658661842346
},
{
"label": "POSITIVE",
"score": 0.0006341051775962114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Unsure how to provide my identity. | {
"text": "Unsure how to provide my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.999622106552124
},
{
"label": "POSITIVE",
"score": 0.0003779051767196506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
When will I be able to see my refund? | {
"text": "When will I be able to see my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960570335388184
},
{
"label": "POSITIVE",
"score": 0.003942952491343021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I contacted the seller and he won't respond. Please just refund me my money. | {
"text": "I contacted the seller and he won't respond. Please just refund me my money."
} | [
{
"label": "NEGATIVE",
"score": 0.9985496401786804
},
{
"label": "POSITIVE",
"score": 0.00145037192851305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why hasn't my card payment cleared yet? | {
"text": "Why hasn't my card payment cleared yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988345503807068
},
{
"label": "POSITIVE",
"score": 0.0011654467089101672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
When I use my card, it says decline? | {
"text": "When I use my card, it says decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994069337844849
},
{
"label": "POSITIVE",
"score": 0.0005930393817834556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My payment has an incorrect exchange rate. | {
"text": "My payment has an incorrect exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996528625488281
},
{
"label": "POSITIVE",
"score": 0.0003471576201263815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When do you charge fees on accounts? I just saw a charge on my statement. | {
"text": "When do you charge fees on accounts? I just saw a charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9902585744857788
},
{
"label": "POSITIVE",
"score": 0.009741388261318207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What are the guidelines for the disposable cards? | {
"text": "What are the guidelines for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989903569221497
},
{
"label": "POSITIVE",
"score": 0.0010096932528540492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made? | {
"text": "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982017278671265
},
{
"label": "POSITIVE",
"score": 0.0017982175340875983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My card rejected a cash withdrawal. Why? | {
"text": "My card rejected a cash withdrawal. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990449547767639
},
{
"label": "POSITIVE",
"score": 0.0009549672831781209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I think a fee was applied for paying with a card. | {
"text": "I think a fee was applied for paying with a card."
} | [
{
"label": "NEGATIVE",
"score": 0.9938433170318604
},
{
"label": "POSITIVE",
"score": 0.0061566466465592384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Foreign currency rates were put in wrong at an ATM i used. | {
"text": "Foreign currency rates were put in wrong at an ATM i used."
} | [
{
"label": "NEGATIVE",
"score": 0.9997062087059021
},
{
"label": "POSITIVE",
"score": 0.0002938039251603186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I lost my phone! Will my card still work? | {
"text": "I lost my phone! Will my card still work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997269511222839
},
{
"label": "POSITIVE",
"score": 0.0002730135165620595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My transfer is failing when I try to do it. | {
"text": "My transfer is failing when I try to do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997978806495667
},
{
"label": "POSITIVE",
"score": 0.00020212346862535924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Is payment required to get a card of my own? | {
"text": "Is payment required to get a card of my own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951163530349731
},
{
"label": "POSITIVE",
"score": 0.004883602261543274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I keep trying to make a payment, but it doesn't work. | {
"text": "I keep trying to make a payment, but it doesn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996552467346191
},
{
"label": "POSITIVE",
"score": 0.00034474077983759344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why is there a fee on a card payment? | {
"text": "Why is there a fee on a card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982473850250244
},
{
"label": "POSITIVE",
"score": 0.0017526795854791999
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What do I do if I see a transaction on my card that I don't recall making? | {
"text": "What do I do if I see a transaction on my card that I don't recall making?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987900853157043
},
{
"label": "POSITIVE",
"score": 0.0012099071172997355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I would like to exchange currencies on the app. How do I do this? | {
"text": "I would like to exchange currencies on the app. How do I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954978227615356
},
{
"label": "POSITIVE",
"score": 0.004502190742641687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Where do I find the verification code for the card I'm topping up? | {
"text": "Where do I find the verification code for the card I'm topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991812109947205
},
{
"label": "POSITIVE",
"score": 0.0008187532075680792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can I use SWIFT transfers? | {
"text": "Can I use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987815022468567
},
{
"label": "POSITIVE",
"score": 0.001218445017002523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is a bank transfer acceptable for topping up my account? | {
"text": "Is a bank transfer acceptable for topping up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978458881378174
},
{
"label": "POSITIVE",
"score": 0.002154055517166853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why is my card payment pending? | {
"text": "Why is my card payment pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985156655311584
},
{
"label": "POSITIVE",
"score": 0.001484319451265037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
There was an extra fee on my account when I got cash. | {
"text": "There was an extra fee on my account when I got cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9964883327484131
},
{
"label": "POSITIVE",
"score": 0.0035117154475301504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What top up charges are there for US cards? | {
"text": "What top up charges are there for US cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963112473487854
},
{
"label": "POSITIVE",
"score": 0.0036887922324240208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through. | {
"text": "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9997424483299255
},
{
"label": "POSITIVE",
"score": 0.00025749526685103774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
When will my top up be applied? | {
"text": "When will my top up be applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954444169998169
},
{
"label": "POSITIVE",
"score": 0.004555585794150829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
My identity is unable to be verified. | {
"text": "My identity is unable to be verified."
} | [
{
"label": "NEGATIVE",
"score": 0.9996793270111084
},
{
"label": "POSITIVE",
"score": 0.0003206786641385406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize. | {
"text": "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9993009567260742
},
{
"label": "POSITIVE",
"score": 0.0006989876856096089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can you tell me what cards and currencies you support? | {
"text": "Can you tell me what cards and currencies you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8695399165153503
},
{
"label": "POSITIVE",
"score": 0.13046005368232727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Where is a Mastercard ATM? | {
"text": "Where is a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990758895874023
},
{
"label": "POSITIVE",
"score": 0.00092406413750723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Why isn't my balance reflecting a transfer I did? | {
"text": "Why isn't my balance reflecting a transfer I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978801012039185
},
{
"label": "POSITIVE",
"score": 0.002119921613484621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem? | {
"text": "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984429478645325
},
{
"label": "POSITIVE",
"score": 0.0015570430550724268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I use American express with apple pay? Why does it make my top up not work? | {
"text": "Can I use American express with apple pay? Why does it make my top up not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995790123939514
},
{
"label": "POSITIVE",
"score": 0.0004210429615341127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I tried topping off my account with a card, but the money is not in my account despite the charge going through | {
"text": "I tried topping off my account with a card, but the money is not in my account despite the charge going through"
} | [
{
"label": "NEGATIVE",
"score": 0.9995545744895935
},
{
"label": "POSITIVE",
"score": 0.00044545254786498845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Please let me know what currency I can use to top up my account? | {
"text": "Please let me know what currency I can use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972906708717346
},
{
"label": "POSITIVE",
"score": 0.002709302818402648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is it possible for me to change my PIN number? | {
"text": "Is it possible for me to change my PIN number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992420673370361
},
{
"label": "POSITIVE",
"score": 0.0007579629891552031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I want to revert a transaction I did this morning | {
"text": "I want to revert a transaction I did this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9995185136795044
},
{
"label": "POSITIVE",
"score": 0.0004814867570530623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I link the new card that I just got from you guys? | {
"text": "How do I link the new card that I just got from you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973082542419434
},
{
"label": "POSITIVE",
"score": 0.0026917243376374245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I would like to terminate my account. | {
"text": "I would like to terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996976852416992
},
{
"label": "POSITIVE",
"score": 0.0003023305325768888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Whats the process of tranfering money into an account? | {
"text": "Whats the process of tranfering money into an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981574416160583
},
{
"label": "POSITIVE",
"score": 0.0018425426678732038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How do I add my new card to the app? | {
"text": "How do I add my new card to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977662563323975
},
{
"label": "POSITIVE",
"score": 0.0022337373811751604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can you tell me what I need to do to have my pin changed? | {
"text": "Can you tell me what I need to do to have my pin changed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994447827339172
},
{
"label": "POSITIVE",
"score": 0.0005551514914259315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is it possible to have a second card? | {
"text": "Is it possible to have a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976122379302979
},
{
"label": "POSITIVE",
"score": 0.002387736225500703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What do I do to activate my new card? | {
"text": "What do I do to activate my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996921181678772
},
{
"label": "POSITIVE",
"score": 0.003078845329582691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card? | {
"text": "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993728995323181
},
{
"label": "POSITIVE",
"score": 0.0006271665915846825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Is it possible to top-up automatically? | {
"text": "Is it possible to top-up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9363985061645508
},
{
"label": "POSITIVE",
"score": 0.0636015310883522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I see an unauthorized withdraw. | {
"text": "I see an unauthorized withdraw."
} | [
{
"label": "NEGATIVE",
"score": 0.9984436631202698
},
{
"label": "POSITIVE",
"score": 0.0015562966000288725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though... | {
"text": "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though..."
} | [
{
"label": "NEGATIVE",
"score": 0.9978736639022827
},
{
"label": "POSITIVE",
"score": 0.0021263770759105682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Where am I able to get my PIN unblocked? | {
"text": "Where am I able to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990631937980652
},
{
"label": "POSITIVE",
"score": 0.0009367780294269323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
top up not completed | {
"text": "top up not completed"
} | [
{
"label": "NEGATIVE",
"score": 0.9995999932289124
},
{
"label": "POSITIVE",
"score": 0.00040001500747166574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet? | {
"text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996925592422485
},
{
"label": "POSITIVE",
"score": 0.0003074357518926263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can an apple watch be used to tup-up? | {
"text": "Can an apple watch be used to tup-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997794508934021
},
{
"label": "POSITIVE",
"score": 0.0022055222652852535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Who can purchase a disposable virtual card? | {
"text": "Who can purchase a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991289973258972
},
{
"label": "POSITIVE",
"score": 0.0008710240945219994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before. | {
"text": "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before."
} | [
{
"label": "NEGATIVE",
"score": 0.9960979223251343
},
{
"label": "POSITIVE",
"score": 0.0039020178373903036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My card payment has been declined, why? | {
"text": "My card payment has been declined, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987139701843262
},
{
"label": "POSITIVE",
"score": 0.0012860622955486178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What steps do I take to unblock my PIN? | {
"text": "What steps do I take to unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.0020467154681682587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How long will my top-up be pending? | {
"text": "How long will my top-up be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976382255554199
},
{
"label": "POSITIVE",
"score": 0.0023617956321686506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
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