text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I would like to purchase another card. | {
"text": "I would like to purchase another card."
} | [
{
"label": "NEGATIVE",
"score": 0.9841409921646118
},
{
"label": "POSITIVE",
"score": 0.015859004110097885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
When should I expect to receive my card? | {
"text": "When should I expect to receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955745935440063
},
{
"label": "POSITIVE",
"score": 0.004425412509590387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
where can I change my address? | {
"text": "where can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994770884513855
},
{
"label": "POSITIVE",
"score": 0.0005228969966992736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Where are your cards delivered to? | {
"text": "Where are your cards delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989240765571594
},
{
"label": "POSITIVE",
"score": 0.0010759420692920685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How long am I to wait before the transfer gets to my account? | {
"text": "How long am I to wait before the transfer gets to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989418387413025
},
{
"label": "POSITIVE",
"score": 0.0010582251707091928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I want a Mastercard, instead. | {
"text": "I want a Mastercard, instead."
} | [
{
"label": "NEGATIVE",
"score": 0.9993025064468384
},
{
"label": "POSITIVE",
"score": 0.0006974914576858282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I would like to get additional physical cards at this time | {
"text": "I would like to get additional physical cards at this time"
} | [
{
"label": "NEGATIVE",
"score": 0.9590731263160706
},
{
"label": "POSITIVE",
"score": 0.040926869958639145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can I have a second card issued to another family member? | {
"text": "Can I have a second card issued to another family member?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988040924072266
},
{
"label": "POSITIVE",
"score": 0.001195911318063736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why has my payment been reversed? | {
"text": "Why has my payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979521632194519
},
{
"label": "POSITIVE",
"score": 0.0020478833466768265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
do i need to add money before i order a card | {
"text": "do i need to add money before i order a card"
} | [
{
"label": "NEGATIVE",
"score": 0.9992640614509583
},
{
"label": "POSITIVE",
"score": 0.0007359287119470537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My card is almost expired. How fast will I get a new one and what is the cost? | {
"text": "My card is almost expired. How fast will I get a new one and what is the cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990735054016113
},
{
"label": "POSITIVE",
"score": 0.0009264775435440242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Is there a limit to auto top? | {
"text": "Is there a limit to auto top?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937855005264282
},
{
"label": "POSITIVE",
"score": 0.006214509718120098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can you tell me about these disposable virtual cards? | {
"text": "Can you tell me about these disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987081289291382
},
{
"label": "POSITIVE",
"score": 0.0012918777065351605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How can I go about transferring money to my account? | {
"text": "How can I go about transferring money to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234920583665371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Are there any fiat currencies that you will not work with? | {
"text": "Are there any fiat currencies that you will not work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984793066978455
},
{
"label": "POSITIVE",
"score": 0.001520714140497148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Is there a way yo change my PIN? | {
"text": "Is there a way yo change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993038177490234
},
{
"label": "POSITIVE",
"score": 0.0006962306797504425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I can't get the top-up to work! What's going on here. | {
"text": "I can't get the top-up to work! What's going on here."
} | [
{
"label": "NEGATIVE",
"score": 0.9987338185310364
},
{
"label": "POSITIVE",
"score": 0.0012661409564316273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Will I be charged for exchanging foreign currencies? | {
"text": "Will I be charged for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937350153923035
},
{
"label": "POSITIVE",
"score": 0.006265029311180115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What are the places that you deliver cards to? | {
"text": "What are the places that you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.965175449848175
},
{
"label": "POSITIVE",
"score": 0.034824565052986145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I need to update my address. | {
"text": "I need to update my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.0004133454349357635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How do I perform identity checks? | {
"text": "How do I perform identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984050393104553
},
{
"label": "POSITIVE",
"score": 0.0015949232038110495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What happens if I deposit a cheque accidentally? | {
"text": "What happens if I deposit a cheque accidentally?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993700385093689
},
{
"label": "POSITIVE",
"score": 0.0006299843080341816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is the source of the money in my account? | {
"text": "What is the source of the money in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990567564964294
},
{
"label": "POSITIVE",
"score": 0.0009432093356736004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I don't recognise a Direct Debit payment | {
"text": "I don't recognise a Direct Debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101718124933541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money! | {
"text": "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9950491786003113
},
{
"label": "POSITIVE",
"score": 0.0049507590010762215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I'm interested in getting a card. How does one go about doing that? | {
"text": "I'm interested in getting a card. How does one go about doing that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9550878405570984
},
{
"label": "POSITIVE",
"score": 0.04491215571761131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What are the fees associated with top up via transfer? | {
"text": "What are the fees associated with top up via transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952959418296814
},
{
"label": "POSITIVE",
"score": 0.0047040460631251335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Do top-up limits exist? | {
"text": "Do top-up limits exist?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949797987937927
},
{
"label": "POSITIVE",
"score": 0.00502017280086875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain? | {
"text": "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980186223983765
},
{
"label": "POSITIVE",
"score": 0.001981335924938321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Will I get charged for sending out more cards? | {
"text": "Will I get charged for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977859258651733
},
{
"label": "POSITIVE",
"score": 0.002214044565334916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How long will it take for the money to reach my account? | {
"text": "How long will it take for the money to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999393105506897
},
{
"label": "POSITIVE",
"score": 0.0006069286609999835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My card has been pending for a while, what should I do? | {
"text": "My card has been pending for a while, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973053932189941
},
{
"label": "POSITIVE",
"score": 0.0026946214493364096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What's the process to receive a second card? | {
"text": "What's the process to receive a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949565529823303
},
{
"label": "POSITIVE",
"score": 0.005043478216975927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My phone has been lost or stolen | {
"text": "My phone has been lost or stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9979575872421265
},
{
"label": "POSITIVE",
"score": 0.0020423904061317444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
can i get a virtual card online | {
"text": "can i get a virtual card online"
} | [
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.019387807697057724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
DO I have to be 18 to open an account? | {
"text": "DO I have to be 18 to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972705245018005
},
{
"label": "POSITIVE",
"score": 0.0027294608298689127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
If I need an additional card, is there a fee for that? | {
"text": "If I need an additional card, is there a fee for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991855025291443
},
{
"label": "POSITIVE",
"score": 0.0008145184256136417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What should I do if my card doesn't work? | {
"text": "What should I do if my card doesn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995488524436951
},
{
"label": "POSITIVE",
"score": 0.0004511723527684808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I want to find out what happened to my new card? | {
"text": "I want to find out what happened to my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995154142379761
},
{
"label": "POSITIVE",
"score": 0.0004846150695811957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed. | {
"text": "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed."
} | [
{
"label": "NEGATIVE",
"score": 0.9969459176063538
},
{
"label": "POSITIVE",
"score": 0.0030541426967829466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What is the first step that I should take after my card has been stolen? | {
"text": "What is the first step that I should take after my card has been stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967155456542969
},
{
"label": "POSITIVE",
"score": 0.003284420119598508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
The payment I made with my card is not showing up. | {
"text": "The payment I made with my card is not showing up."
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.0002651071990840137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I report fraud on my card? | {
"text": "How do I report fraud on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998755693435669
},
{
"label": "POSITIVE",
"score": 0.0012443074956536293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How do I get my card? | {
"text": "How do I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976215958595276
},
{
"label": "POSITIVE",
"score": 0.0023783950600773096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why do I see an extra £1 charge on my statement? | {
"text": "Why do I see an extra £1 charge on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974728226661682
},
{
"label": "POSITIVE",
"score": 0.0025271077174693346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Help me. My transfer was declined. How could this happen? | {
"text": "Help me. My transfer was declined. How could this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.00047155897482298315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
When I tried to top up using my card, all of the money disappeared. | {
"text": "When I tried to top up using my card, all of the money disappeared."
} | [
{
"label": "NEGATIVE",
"score": 0.9997039437294006
},
{
"label": "POSITIVE",
"score": 0.0002960423589684069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
how long does delivery take? | {
"text": "how long does delivery take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986770749092102
},
{
"label": "POSITIVE",
"score": 0.0013228749157860875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is? | {
"text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992576241493225
},
{
"label": "POSITIVE",
"score": 0.0007423214265145361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
The card payment is declined. Please inform me why. | {
"text": "The card payment is declined. Please inform me why."
} | [
{
"label": "NEGATIVE",
"score": 0.9967445135116577
},
{
"label": "POSITIVE",
"score": 0.003255426650866866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I think I was charged twice, please help! | {
"text": "I think I was charged twice, please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9807588458061218
},
{
"label": "POSITIVE",
"score": 0.019241124391555786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My card is due to expire | {
"text": "My card is due to expire"
} | [
{
"label": "NEGATIVE",
"score": 0.9820622801780701
},
{
"label": "POSITIVE",
"score": 0.01793771982192993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I can't use top up on Google Pay. | {
"text": "I can't use top up on Google Pay."
} | [
{
"label": "NEGATIVE",
"score": 0.9982299208641052
},
{
"label": "POSITIVE",
"score": 0.0017700856551527977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Will there be a cost if I exchange currency? | {
"text": "Will there be a cost if I exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981099367141724
},
{
"label": "POSITIVE",
"score": 0.0018900881987065077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment. | {
"text": "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9995904564857483
},
{
"label": "POSITIVE",
"score": 0.0004095143813174218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I see my source of funds? | {
"text": "How do I see my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981118440628052
},
{
"label": "POSITIVE",
"score": 0.0018882073927670717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I need a new card and I live in the United States. | {
"text": "I need a new card and I live in the United States."
} | [
{
"label": "NEGATIVE",
"score": 0.9854409098625183
},
{
"label": "POSITIVE",
"score": 0.014559066854417324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I made a mistake of transferring, can I cancel my previous transfer? | {
"text": "I made a mistake of transferring, can I cancel my previous transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997054934501648
},
{
"label": "POSITIVE",
"score": 0.00029444857500493526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What cash machines will let me change my PIN? | {
"text": "What cash machines will let me change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989374279975891
},
{
"label": "POSITIVE",
"score": 0.0010625319555401802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do? | {
"text": "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974232912063599
},
{
"label": "POSITIVE",
"score": 0.002576697152107954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How do I verify the top-up? | {
"text": "How do I verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953882694244385
},
{
"label": "POSITIVE",
"score": 0.004611699376255274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
The app passcode has completely slipped my mind. | {
"text": "The app passcode has completely slipped my mind."
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362145163118839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My phone has been stolen. How can I make sure no one uses my account from it? | {
"text": "My phone has been stolen. How can I make sure no one uses my account from it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994986057281494
},
{
"label": "POSITIVE",
"score": 0.0005014005582779646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee! | {
"text": "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!"
} | [
{
"label": "NEGATIVE",
"score": 0.9983136653900146
},
{
"label": "POSITIVE",
"score": 0.0016863741911947727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Does it cost much or take long to get a new card? Mine is about to expire. | {
"text": "Does it cost much or take long to get a new card? Mine is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9989603757858276
},
{
"label": "POSITIVE",
"score": 0.0010396685684099793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I moved and need to change my personal information. | {
"text": "I moved and need to change my personal information."
} | [
{
"label": "NEGATIVE",
"score": 0.0756925493478775
},
{
"label": "POSITIVE",
"score": 0.9243074655532837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Your foreign exchange rate is wrong. | {
"text": "Your foreign exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999718964099884
},
{
"label": "POSITIVE",
"score": 0.00028097874019294977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
from where are coming your exchange rates? | {
"text": "from where are coming your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991587400436401
},
{
"label": "POSITIVE",
"score": 0.0008413029136136174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How do I verify my top up? | {
"text": "How do I verify my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956827163696289
},
{
"label": "POSITIVE",
"score": 0.004317306447774172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
When will my card be here? | {
"text": "When will my card be here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957606196403503
},
{
"label": "POSITIVE",
"score": 0.004239370115101337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Please assist me with activation. | {
"text": "Please assist me with activation."
} | [
{
"label": "NEGATIVE",
"score": 0.006279866211116314
},
{
"label": "POSITIVE",
"score": 0.9937201738357544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I need to check status as my friend hasn't got money I sent. | {
"text": "I need to check status as my friend hasn't got money I sent."
} | [
{
"label": "NEGATIVE",
"score": 0.999284565448761
},
{
"label": "POSITIVE",
"score": 0.0007154362392611802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I goofed up and used the wrong account. Please help. | {
"text": "I goofed up and used the wrong account. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9994115829467773
},
{
"label": "POSITIVE",
"score": 0.000588468334171921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My statement shows different transaction times. | {
"text": "My statement shows different transaction times."
} | [
{
"label": "NEGATIVE",
"score": 0.7329572439193726
},
{
"label": "POSITIVE",
"score": 0.26704269647598267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What do I need to do to correct this failed transfer? | {
"text": "What do I need to do to correct this failed transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.00027648115064948797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How long does a top-up take to go through? | {
"text": "How long does a top-up take to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986491799354553
},
{
"label": "POSITIVE",
"score": 0.0013508403208106756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I refilled my account balance but got an error message. | {
"text": "I refilled my account balance but got an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.000406885810662061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I bought something with my card and I was charged a fee | {
"text": "I bought something with my card and I was charged a fee"
} | [
{
"label": "NEGATIVE",
"score": 0.8295502662658691
},
{
"label": "POSITIVE",
"score": 0.17044973373413086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need help with understanding why my card is not working. | {
"text": "I need help with understanding why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996803998947144
},
{
"label": "POSITIVE",
"score": 0.0003196457982994616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My top-up hasn't gone through, what happened? | {
"text": "My top-up hasn't gone through, what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954083561897278
},
{
"label": "POSITIVE",
"score": 0.004591583274304867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Please provide me with the restrictions of the disposable cards. | {
"text": "Please provide me with the restrictions of the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825519323348999
},
{
"label": "POSITIVE",
"score": 0.01744801737368107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I want to close my account. The service you provide is unsatisfactory to me. | {
"text": "I want to close my account. The service you provide is unsatisfactory to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996720552444458
},
{
"label": "POSITIVE",
"score": 0.0003279126831330359
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app? | {
"text": "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999485969543457
},
{
"label": "POSITIVE",
"score": 0.0005139559507369995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it. | {
"text": "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it."
} | [
{
"label": "NEGATIVE",
"score": 0.9988669157028198
},
{
"label": "POSITIVE",
"score": 0.0011330880224704742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I should not have been charged a fee for cash withdrawal. | {
"text": "I should not have been charged a fee for cash withdrawal."
} | [
{
"label": "NEGATIVE",
"score": 0.9988663196563721
},
{
"label": "POSITIVE",
"score": 0.0011337094474583864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
If someone in a different country sends me money, do I have to pay a fee? | {
"text": "If someone in a different country sends me money, do I have to pay a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992700219154358
},
{
"label": "POSITIVE",
"score": 0.0007299267454072833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Do you have the best exchange rate? | {
"text": "Do you have the best exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.978264570236206
},
{
"label": "POSITIVE",
"score": 0.021735386922955513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I'm on holiday and I noticed a different amount for exchange rate. Can you explain? | {
"text": "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9705138206481934
},
{
"label": "POSITIVE",
"score": 0.029486175626516342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My transfer failed. Help! | {
"text": "My transfer failed. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996070265769958
},
{
"label": "POSITIVE",
"score": 0.00039300459320656955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while | {
"text": "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9904706478118896
},
{
"label": "POSITIVE",
"score": 0.009529306553304195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need to cancel a purchase that I made the other day. | {
"text": "I need to cancel a purchase that I made the other day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996718168258667
},
{
"label": "POSITIVE",
"score": 0.0003281869867350906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I just had a wedding and I want to take my spouses name. | {
"text": "I just had a wedding and I want to take my spouses name."
} | [
{
"label": "NEGATIVE",
"score": 0.0021851398050785065
},
{
"label": "POSITIVE",
"score": 0.9978148937225342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I was supposed to get a refund but it is not showing up on my card | {
"text": "I was supposed to get a refund but it is not showing up on my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.0003950018435716629
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why was I charged an extra fee from the ATM? | {
"text": "Why was I charged an extra fee from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984952211380005
},
{
"label": "POSITIVE",
"score": 0.0015048040077090263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
This stupid system is not letting me prove my identity. | {
"text": "This stupid system is not letting me prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997772574424744
},
{
"label": "POSITIVE",
"score": 0.0002228037192253396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How can my friends top up my account? | {
"text": "How can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988180994987488
},
{
"label": "POSITIVE",
"score": 0.0011819314677268267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why do I get a fee every time I transfer? | {
"text": "Why do I get a fee every time I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967681169509888
},
{
"label": "POSITIVE",
"score": 0.003231837647035718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I am not satisfied with your company. Close my account. | {
"text": "I am not satisfied with your company. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997777342796326
},
{
"label": "POSITIVE",
"score": 0.00022232539777178317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
My card stopped working after multiple transactions. Why? | {
"text": "My card stopped working after multiple transactions. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996840953826904
},
{
"label": "POSITIVE",
"score": 0.00031598019995726645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I'm panicking! I lost my card! Help! | {
"text": "I'm panicking! I lost my card! Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996768236160278
},
{
"label": "POSITIVE",
"score": 0.0003232188755646348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
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