text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Transaction showing up many times. | {
"text": "Transaction showing up many times."
} | [
{
"label": "NEGATIVE",
"score": 0.6622804999351501
},
{
"label": "POSITIVE",
"score": 0.3377194404602051
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Will the duplicated payment be refunded? | {
"text": "Will the duplicated payment be refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983432292938232
},
{
"label": "POSITIVE",
"score": 0.0016567388083785772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How long does it typically take for a pending ATM withdrawal to clear? | {
"text": "How long does it typically take for a pending ATM withdrawal to clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981153011322021
},
{
"label": "POSITIVE",
"score": 0.0018847192404791713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on? | {
"text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.0005356064066290855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How can i make my card active? | {
"text": "How can i make my card active?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989171028137207
},
{
"label": "POSITIVE",
"score": 0.001082922681234777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can you help me reset my passcode? I forgot it. | {
"text": "Can you help me reset my passcode? I forgot it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.00041994021739810705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand. | {
"text": "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand."
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.00036064075538888574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
There has been an unusual withdrawal from my account, can you help? | {
"text": "There has been an unusual withdrawal from my account, can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996055960655212
},
{
"label": "POSITIVE",
"score": 0.00039447128074243665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I didn't get all the money I asked for | {
"text": "I didn't get all the money I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9995580315589905
},
{
"label": "POSITIVE",
"score": 0.00044200100819580257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I've deposited a check but the cash isn't showing that it's there yet. | {
"text": "I've deposited a check but the cash isn't showing that it's there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9973083734512329
},
{
"label": "POSITIVE",
"score": 0.002691656583920121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My account is blocked because I entered the wrong pin too many times. Help me unblock. | {
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.0002482201380189508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What kind of security protects my money? | {
"text": "What kind of security protects my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944236874580383
},
{
"label": "POSITIVE",
"score": 0.005576386582106352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I have a card payment that I don't recognize. What should I do? | {
"text": "I have a card payment that I don't recognize. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.001592016313225031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I have used this account overseas recently. Has there been an increase in fees that I am unaware of? | {
"text": "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?"
} | [
{
"label": "NEGATIVE",
"score": 0.9921402335166931
},
{
"label": "POSITIVE",
"score": 0.007859773933887482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What documents do I need to get together to verify my identity? | {
"text": "What documents do I need to get together to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999133288860321
},
{
"label": "POSITIVE",
"score": 0.0008667379734106362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can I choose my Visa or Mastercard? | {
"text": "Can I choose my Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972501397132874
},
{
"label": "POSITIVE",
"score": 0.002749854465946555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
There was an unexpected fee for my cash withdrawal! | {
"text": "There was an unexpected fee for my cash withdrawal!"
} | [
{
"label": "NEGATIVE",
"score": 0.9778167605400085
},
{
"label": "POSITIVE",
"score": 0.022183235734701157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Do you offer services that hold money in different types of currency? | {
"text": "Do you offer services that hold money in different types of currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924586415290833
},
{
"label": "POSITIVE",
"score": 0.007541354279965162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
A transfer has to be cancelled. | {
"text": "A transfer has to be cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9949511289596558
},
{
"label": "POSITIVE",
"score": 0.005048898048698902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How long should it take for my top-up to finish? I've been waiting a while. | {
"text": "How long should it take for my top-up to finish? I've been waiting a while."
} | [
{
"label": "NEGATIVE",
"score": 0.9985352754592896
},
{
"label": "POSITIVE",
"score": 0.0014646872878074646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Are you sure this is the interbank exchange rate? This rate is really bad. | {
"text": "Are you sure this is the interbank exchange rate? This rate is really bad."
} | [
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.0001959177607204765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is there a charge for getting more cards? | {
"text": "Is there a charge for getting more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982056617736816
},
{
"label": "POSITIVE",
"score": 0.0017943264683708549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I ordered something online a while ago and I haven't gotten it. I would like a refund. | {
"text": "I ordered something online a while ago and I haven't gotten it. I would like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.996910035610199
},
{
"label": "POSITIVE",
"score": 0.003089950419962406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What does it mean if it says that my payment is pending? | {
"text": "What does it mean if it says that my payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986585378646851
},
{
"label": "POSITIVE",
"score": 0.0013414262793958187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money. | {
"text": "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9995802044868469
},
{
"label": "POSITIVE",
"score": 0.0004198435926809907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I have to verify my identity. What do I need to do? | {
"text": "I have to verify my identity. What do I need to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998374342918396
},
{
"label": "POSITIVE",
"score": 0.0016255852533504367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
new customer and filling gas for the first time today, not working, | {
"text": "new customer and filling gas for the first time today, not working,"
} | [
{
"label": "NEGATIVE",
"score": 0.99793541431427
},
{
"label": "POSITIVE",
"score": 0.0020646201446652412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important. | {
"text": "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important."
} | [
{
"label": "NEGATIVE",
"score": 0.8951877951622009
},
{
"label": "POSITIVE",
"score": 0.10481219738721848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I am not satisfied with your service. Close my account. | {
"text": "I am not satisfied with your service. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996781349182129
},
{
"label": "POSITIVE",
"score": 0.000321878120303154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I would like to know how to transfer money into my account. | {
"text": "I would like to know how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9976993203163147
},
{
"label": "POSITIVE",
"score": 0.002300703665241599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Where can I find my fund information? | {
"text": "Where can I find my fund information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995755553245544
},
{
"label": "POSITIVE",
"score": 0.00042443786514922976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I don't want to use this method to identify myself. | {
"text": "I don't want to use this method to identify myself."
} | [
{
"label": "NEGATIVE",
"score": 0.9944683313369751
},
{
"label": "POSITIVE",
"score": 0.005531619768589735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I wasn't able to withdraw money at an ATM | {
"text": "I wasn't able to withdraw money at an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.15882465243339539
},
{
"label": "POSITIVE",
"score": 0.841175377368927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Help! I'm missing money, I deposited a cheque but its not showing on my balance. | {
"text": "Help! I'm missing money, I deposited a cheque but its not showing on my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9995507597923279
},
{
"label": "POSITIVE",
"score": 0.0004492332227528095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What physical locations can I use cash to top up? | {
"text": "What physical locations can I use cash to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987611770629883
},
{
"label": "POSITIVE",
"score": 0.0012388864997774363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What's go on, where is my new card? | {
"text": "What's go on, where is my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988221526145935
},
{
"label": "POSITIVE",
"score": 0.0011778404004871845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here? | {
"text": "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955684542655945
},
{
"label": "POSITIVE",
"score": 0.0044315895065665245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why would the app deny my top-up? | {
"text": "Why would the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972637891769409
},
{
"label": "POSITIVE",
"score": 0.002736184513196349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.0003121848567388952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Which ATMs accept this circuit board ? | {
"text": "Which ATMs accept this circuit board ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973817467689514
},
{
"label": "POSITIVE",
"score": 0.002618190133944154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I cannot try my PIN anymore. | {
"text": "I cannot try my PIN anymore."
} | [
{
"label": "NEGATIVE",
"score": 0.9994452595710754
},
{
"label": "POSITIVE",
"score": 0.0005547738401219249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Do I get a real card? | {
"text": "Do I get a real card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973108768463135
},
{
"label": "POSITIVE",
"score": 0.0026891629677265882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I want to open an account for my children | {
"text": "I want to open an account for my children"
} | [
{
"label": "NEGATIVE",
"score": 0.03127620741724968
},
{
"label": "POSITIVE",
"score": 0.9687238335609436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046923473477364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
beneficiary transfer problems? | {
"text": "beneficiary transfer problems?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992198944091797
},
{
"label": "POSITIVE",
"score": 0.0007800492458045483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can you activate my card pls | {
"text": "Can you activate my card pls"
} | [
{
"label": "NEGATIVE",
"score": 0.6461310386657715
},
{
"label": "POSITIVE",
"score": 0.3538689613342285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund. | {
"text": "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9934700727462769
},
{
"label": "POSITIVE",
"score": 0.006529910024255514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How can my new card be renewed? | {
"text": "How can my new card be renewed?"
} | [
{
"label": "NEGATIVE",
"score": 0.998975396156311
},
{
"label": "POSITIVE",
"score": 0.0010246337624266744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I paid with my card and was charged extra | {
"text": "I paid with my card and was charged extra"
} | [
{
"label": "NEGATIVE",
"score": 0.11820001155138016
},
{
"label": "POSITIVE",
"score": 0.8817999362945557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Do you offer disposable virtual cards too? | {
"text": "Do you offer disposable virtual cards too?"
} | [
{
"label": "NEGATIVE",
"score": 0.997393012046814
},
{
"label": "POSITIVE",
"score": 0.0026069991290569305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How long does a payment show as pending before i should worry about it? | {
"text": "How long does a payment show as pending before i should worry about it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981718063354492
},
{
"label": "POSITIVE",
"score": 0.0018281552474945784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I got a cheque that I want to top up with? | {
"text": "I got a cheque that I want to top up with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846574664115906
},
{
"label": "POSITIVE",
"score": 0.015342554077506065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I've been waiting for a top up to come through for over an hour and I need the funds now. | {
"text": "I've been waiting for a top up to come through for over an hour and I need the funds now."
} | [
{
"label": "NEGATIVE",
"score": 0.9982386827468872
},
{
"label": "POSITIVE",
"score": 0.001761354156769812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is there a fee associated with using foreign exchange ATMs? | {
"text": "Is there a fee associated with using foreign exchange ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017560783307999372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees. | {
"text": "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees."
} | [
{
"label": "NEGATIVE",
"score": 0.019804615527391434
},
{
"label": "POSITIVE",
"score": 0.9801953434944153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I did not ask for the amount of cash that I received. | {
"text": "I did not ask for the amount of cash that I received."
} | [
{
"label": "NEGATIVE",
"score": 0.08123838156461716
},
{
"label": "POSITIVE",
"score": 0.918761670589447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
There is a potentially fraudulent direct debit on my account. | {
"text": "There is a potentially fraudulent direct debit on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9982367753982544
},
{
"label": "POSITIVE",
"score": 0.0017632482340559363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through. | {
"text": "My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through."
} | [
{
"label": "NEGATIVE",
"score": 0.9993519186973572
},
{
"label": "POSITIVE",
"score": 0.0006480751908384264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I was charged a fee for a transfer. | {
"text": "I was charged a fee for a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.974835216999054
},
{
"label": "POSITIVE",
"score": 0.025164751335978508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
after i got married i need to change my name | {
"text": "after i got married i need to change my name"
} | [
{
"label": "NEGATIVE",
"score": 0.9985792636871338
},
{
"label": "POSITIVE",
"score": 0.0014207736821845174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What steps do I need to take for the identity checking process? | {
"text": "What steps do I need to take for the identity checking process?"
} | [
{
"label": "NEGATIVE",
"score": 0.997886598110199
},
{
"label": "POSITIVE",
"score": 0.002113449852913618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why does my identity need verification? | {
"text": "Why does my identity need verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986673593521118
},
{
"label": "POSITIVE",
"score": 0.0013326057232916355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I received the wrong color and size, can I return it? | {
"text": "I received the wrong color and size, can I return it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994352459907532
},
{
"label": "POSITIVE",
"score": 0.0005646870704367757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why does the same transaction appear multiple times? | {
"text": "Why does the same transaction appear multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978153705596924
},
{
"label": "POSITIVE",
"score": 0.002184590557590127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I have a charge I did not make. | {
"text": "I have a charge I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9345387816429138
},
{
"label": "POSITIVE",
"score": 0.065461166203022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How many transactions can be made with a disposable card? | {
"text": "How many transactions can be made with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985906481742859
},
{
"label": "POSITIVE",
"score": 0.0014092937344685197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where do I go to cancel a transaction? | {
"text": "Where do I go to cancel a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.000430111977038905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Which countries are you in? | {
"text": "Which countries are you in?"
} | [
{
"label": "NEGATIVE",
"score": 0.80882728099823
},
{
"label": "POSITIVE",
"score": 0.19117268919944763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I would like to link my card to my account. | {
"text": "I would like to link my card to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9896113872528076
},
{
"label": "POSITIVE",
"score": 0.010388672351837158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I wanted to know about a pending dollar that is on my statement. | {
"text": "I wanted to know about a pending dollar that is on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9836787581443787
},
{
"label": "POSITIVE",
"score": 0.016321230679750443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this? | {
"text": "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?"
} | [
{
"label": "NEGATIVE",
"score": 0.999477207660675
},
{
"label": "POSITIVE",
"score": 0.0005227781366556883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why i'm I being charged an extra pound | {
"text": "Why i'm I being charged an extra pound"
} | [
{
"label": "NEGATIVE",
"score": 0.9929543137550354
},
{
"label": "POSITIVE",
"score": 0.007045728154480457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How can correct Top up with the app to work correctly? | {
"text": "How can correct Top up with the app to work correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967166781425476
},
{
"label": "POSITIVE",
"score": 0.0032833183649927378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What ATM accepts Mastercard? | {
"text": "What ATM accepts Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934942126274109
},
{
"label": "POSITIVE",
"score": 0.006505764089524746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Problems with my top up | {
"text": "Problems with my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9992615580558777
},
{
"label": "POSITIVE",
"score": 0.0007384775090031326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I was wondering if you will take any fees in exchange for top ups? | {
"text": "I was wondering if you will take any fees in exchange for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988711476325989
},
{
"label": "POSITIVE",
"score": 0.0011288141831755638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I cancelled my card payment | {
"text": "I cancelled my card payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.00037020249874331057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why was my top-up declined? | {
"text": "Why was my top-up declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979298114776611
},
{
"label": "POSITIVE",
"score": 0.0020701508037745953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do you do business in the EU? | {
"text": "Do you do business in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.973034679889679
},
{
"label": "POSITIVE",
"score": 0.026965269818902016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What do I need to bring for identification? | {
"text": "What do I need to bring for identification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984033703804016
},
{
"label": "POSITIVE",
"score": 0.0015966638457030058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I didn't get the all the cash i wanted from the atm | {
"text": "I didn't get the all the cash i wanted from the atm"
} | [
{
"label": "NEGATIVE",
"score": 0.9996672868728638
},
{
"label": "POSITIVE",
"score": 0.00033272604923695326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages. | {
"text": "I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9995212554931641
},
{
"label": "POSITIVE",
"score": 0.00047878787154331803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
when i travel can it top up automatically | {
"text": "when i travel can it top up automatically"
} | [
{
"label": "NEGATIVE",
"score": 0.0021088477224111557
},
{
"label": "POSITIVE",
"score": 0.9978911280632019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I received a fee for obtaining cash, is this correct? | {
"text": "I received a fee for obtaining cash, is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956899285316467
},
{
"label": "POSITIVE",
"score": 0.004310030024498701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Is there somewhere I can send a check to add to my account? | {
"text": "Is there somewhere I can send a check to add to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992583394050598
},
{
"label": "POSITIVE",
"score": 0.0007416832959279418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I want to return an item for a refund can I do that? | {
"text": "I want to return an item for a refund can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986879229545593
},
{
"label": "POSITIVE",
"score": 0.0013120407238602638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it? | {
"text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995589852333069
},
{
"label": "POSITIVE",
"score": 0.0004410483525134623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I paid with card and was charged a fee that shouldn't be there! | {
"text": "I paid with card and was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9989457726478577
},
{
"label": "POSITIVE",
"score": 0.0010542329400777817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through? | {
"text": "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925739765167236
},
{
"label": "POSITIVE",
"score": 0.007426031399518251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How long does it take to get money from Europe? | {
"text": "How long does it take to get money from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993433356285095
},
{
"label": "POSITIVE",
"score": 0.0006566926022060215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
help, lost my card | {
"text": "help, lost my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003753756172955036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
maximum how many days get the courier? | {
"text": "maximum how many days get the courier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932801127433777
},
{
"label": "POSITIVE",
"score": 0.006719926372170448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What is the process for activating my card and using it? | {
"text": "What is the process for activating my card and using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890463948249817
},
{
"label": "POSITIVE",
"score": 0.010953598655760288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My last ATM request did not go through due to a declined card. Please cancel the request on my account. | {
"text": "My last ATM request did not go through due to a declined card. Please cancel the request on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999542236328125
},
{
"label": "POSITIVE",
"score": 0.00045781381777487695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I was charged a fee for withdrawing cash. | {
"text": "I was charged a fee for withdrawing cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9963524341583252
},
{
"label": "POSITIVE",
"score": 0.0036475304514169693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What country's money can I hold currency in? | {
"text": "What country's money can I hold currency in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989357590675354
},
{
"label": "POSITIVE",
"score": 0.0010642517590895295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I was removing a dollar amount from my account and now don't have access to my card. | {
"text": "I was removing a dollar amount from my account and now don't have access to my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9997549653053284
},
{
"label": "POSITIVE",
"score": 0.00024502770975232124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Where did my deposit for my source of funds come from? | {
"text": "Where did my deposit for my source of funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995282888412476
},
{
"label": "POSITIVE",
"score": 0.0004716700059361756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
how do you get exchange rates | {
"text": "how do you get exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.9892846941947937
},
{
"label": "POSITIVE",
"score": 0.010715238749980927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I bought a product a week ago, but may need to return it. | {
"text": "I bought a product a week ago, but may need to return it."
} | [
{
"label": "NEGATIVE",
"score": 0.9986911416053772
},
{
"label": "POSITIVE",
"score": 0.0013089211424812675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
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