text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
you got the exchange rate wrong for my cash withdrawal | {
"text": "you got the exchange rate wrong for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.9994186162948608
},
{
"label": "POSITIVE",
"score": 0.0005813531461171806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What are my options for holding money in multiple currencies? | {
"text": "What are my options for holding money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986783862113953
},
{
"label": "POSITIVE",
"score": 0.001321622054092586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once. | {
"text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.8612138032913208
},
{
"label": "POSITIVE",
"score": 0.1387862265110016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
can I link a card of yours I already have? | {
"text": "can I link a card of yours I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926772117614746
},
{
"label": "POSITIVE",
"score": 0.007322813384234905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why am I getting double charged for multiple transactions? | {
"text": "Why am I getting double charged for multiple transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.998310923576355
},
{
"label": "POSITIVE",
"score": 0.0016891098348423839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Is there anything to do because my phone was stolen? | {
"text": "Is there anything to do because my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992275238037109
},
{
"label": "POSITIVE",
"score": 0.0007724896422587335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My card expires soon, will you send me one automatically? | {
"text": "My card expires soon, will you send me one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.975846529006958
},
{
"label": "POSITIVE",
"score": 0.024153422564268112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I don't have my cell phone with me so I cannot access the system to complete the transaction. | {
"text": "I don't have my cell phone with me so I cannot access the system to complete the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.998713493347168
},
{
"label": "POSITIVE",
"score": 0.001286563347093761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My card never arrived. | {
"text": "My card never arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9997195601463318
},
{
"label": "POSITIVE",
"score": 0.00028040632605552673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
There is a payment done with my card which i definitely did not do.Never seen that name before. | {
"text": "There is a payment done with my card which i definitely did not do.Never seen that name before."
} | [
{
"label": "NEGATIVE",
"score": 0.989696741104126
},
{
"label": "POSITIVE",
"score": 0.010303246788680553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Which flat currencies can I use from you? | {
"text": "Which flat currencies can I use from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.999705970287323
},
{
"label": "POSITIVE",
"score": 0.0002939554688055068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
top up for my american express card is not working | {
"text": "top up for my american express card is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997480511665344
},
{
"label": "POSITIVE",
"score": 0.00025199036463163793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there a fee to get an actual card? | {
"text": "Is there a fee to get an actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967328310012817
},
{
"label": "POSITIVE",
"score": 0.0032671308144927025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system? | {
"text": "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996567964553833
},
{
"label": "POSITIVE",
"score": 0.0003432416124269366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card? | {
"text": "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920938611030579
},
{
"label": "POSITIVE",
"score": 0.007906154729425907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I must make several disposable cards every day. | {
"text": "I must make several disposable cards every day."
} | [
{
"label": "NEGATIVE",
"score": 0.9993504881858826
},
{
"label": "POSITIVE",
"score": 0.0006494657136499882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I think I deserve a refunded on a certain item. | {
"text": "I think I deserve a refunded on a certain item."
} | [
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.0022321417927742004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Where can I get money from my card? | {
"text": "Where can I get money from my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999521017074585
},
{
"label": "POSITIVE",
"score": 0.0004790305101778358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I have my card, when whill my PIN be available? | {
"text": "I have my card, when whill my PIN be available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943335056304932
},
{
"label": "POSITIVE",
"score": 0.005666508339345455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why is it I am charged an extra fee when I use the ATM? | {
"text": "Why is it I am charged an extra fee when I use the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985846281051636
},
{
"label": "POSITIVE",
"score": 0.0014154298696666956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How can I fix this? The ATM gave me more cash than I'd asked for. | {
"text": "How can I fix this? The ATM gave me more cash than I'd asked for."
} | [
{
"label": "NEGATIVE",
"score": 0.9987817406654358
},
{
"label": "POSITIVE",
"score": 0.0012182495556771755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
The contactless payments are not working. | {
"text": "The contactless payments are not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997574687004089
},
{
"label": "POSITIVE",
"score": 0.00024251568538602442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me. | {
"text": "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9990197420120239
},
{
"label": "POSITIVE",
"score": 0.0009802080458030105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I think a card payment I made was cancelled. | {
"text": "I think a card payment I made was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997538924217224
},
{
"label": "POSITIVE",
"score": 0.0002460824034642428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can I have a new card shipped to China? | {
"text": "Can I have a new card shipped to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992855191230774
},
{
"label": "POSITIVE",
"score": 0.0007144795963540673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What does a pending cash withdrawal mean? | {
"text": "What does a pending cash withdrawal mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987560510635376
},
{
"label": "POSITIVE",
"score": 0.0012438915437087417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
This debit is not my transcation. How do I get my money out back? | {
"text": "This debit is not my transcation. How do I get my money out back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993269443511963
},
{
"label": "POSITIVE",
"score": 0.0006731048924848437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there. | {
"text": "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there."
} | [
{
"label": "NEGATIVE",
"score": 0.9990341663360596
},
{
"label": "POSITIVE",
"score": 0.0009658686467446387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why am I getting a fee on a card payment? | {
"text": "Why am I getting a fee on a card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998345136642456
},
{
"label": "POSITIVE",
"score": 0.0016548201674595475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Isn't my top-up supposed to mean its complete? | {
"text": "Isn't my top-up supposed to mean its complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.994502067565918
},
{
"label": "POSITIVE",
"score": 0.005497921258211136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased. | {
"text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased."
} | [
{
"label": "NEGATIVE",
"score": 0.9997439980506897
},
{
"label": "POSITIVE",
"score": 0.00025596030172891915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I need a list of currencies you accept for exchange. | {
"text": "I need a list of currencies you accept for exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9937987923622131
},
{
"label": "POSITIVE",
"score": 0.006201183423399925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What is the max amount of disposable cards I'm allowed. | {
"text": "What is the max amount of disposable cards I'm allowed."
} | [
{
"label": "NEGATIVE",
"score": 0.9964359998703003
},
{
"label": "POSITIVE",
"score": 0.00356405321508646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I have an unknown direct debit payment on my account | {
"text": "I have an unknown direct debit payment on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9958691000938416
},
{
"label": "POSITIVE",
"score": 0.00413093063980341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What do you require to verify someone's identity? | {
"text": "What do you require to verify someone's identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942374229431152
},
{
"label": "POSITIVE",
"score": 0.005762502551078796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why was I charged an additional fee when paying with card? | {
"text": "Why was I charged an additional fee when paying with card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974445104598999
},
{
"label": "POSITIVE",
"score": 0.0025554613675922155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I had trouble with an incorrect rate being applied when using the ATM with foreign currency. | {
"text": "I had trouble with an incorrect rate being applied when using the ATM with foreign currency."
} | [
{
"label": "NEGATIVE",
"score": 0.9995346069335938
},
{
"label": "POSITIVE",
"score": 0.00046540555194951594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I've just got married and want to change my name. | {
"text": "I've just got married and want to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9611055254936218
},
{
"label": "POSITIVE",
"score": 0.038894448429346085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My new card came in. How do I activate? | {
"text": "My new card came in. How do I activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928346872329712
},
{
"label": "POSITIVE",
"score": 0.0071652913466095924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money | {
"text": "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money"
} | [
{
"label": "NEGATIVE",
"score": 0.9968242645263672
},
{
"label": "POSITIVE",
"score": 0.0031757396645843983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I edit my personal details? | {
"text": "How do I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.99915611743927
},
{
"label": "POSITIVE",
"score": 0.0008439336088486016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Where can I get my currencies exchanged? | {
"text": "Where can I get my currencies exchanged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995455145835876
},
{
"label": "POSITIVE",
"score": 0.00045441900147125125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What do I do if I believe to be a victim of credit card fraud? | {
"text": "What do I do if I believe to be a victim of credit card fraud?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982686042785645
},
{
"label": "POSITIVE",
"score": 0.0017313805874437094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why wasn't my payment accepted by the app | {
"text": "Why wasn't my payment accepted by the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9990741014480591
},
{
"label": "POSITIVE",
"score": 0.0009259282378479838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Do I need to pay more for exchanging currencies? | {
"text": "Do I need to pay more for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995837807655334
},
{
"label": "POSITIVE",
"score": 0.0004162362893112004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
why didnt my account allow a transfer | {
"text": "why didnt my account allow a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9988228678703308
},
{
"label": "POSITIVE",
"score": 0.0011771293357014656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I receive my salary in another currency? | {
"text": "How can I receive my salary in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.999474823474884
},
{
"label": "POSITIVE",
"score": 0.0005251456168480217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Currency exchanges have any extra fees? | {
"text": "Currency exchanges have any extra fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056722529232502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What are the steps to change my PIN to something else? | {
"text": "What are the steps to change my PIN to something else?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981492757797241
},
{
"label": "POSITIVE",
"score": 0.0018507641507312655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can I start an account for my kids? | {
"text": "Can I start an account for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988465309143066
},
{
"label": "POSITIVE",
"score": 0.0011535051744431257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Please help me. I don't know my code to get into the app. | {
"text": "Please help me. I don't know my code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.999392032623291
},
{
"label": "POSITIVE",
"score": 0.000607940019108355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Where can I go to get my PIN unblocked? | {
"text": "Where can I go to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993447661399841
},
{
"label": "POSITIVE",
"score": 0.0006552431150339544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My card is about to expire. Where do I get a new one. | {
"text": "My card is about to expire. Where do I get a new one."
} | [
{
"label": "NEGATIVE",
"score": 0.9964720010757446
},
{
"label": "POSITIVE",
"score": 0.0035279900766909122
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What commission do you take for currency exchage? | {
"text": "What commission do you take for currency exchage?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986202716827393
},
{
"label": "POSITIVE",
"score": 0.001379730412736535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back. | {
"text": "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back."
} | [
{
"label": "NEGATIVE",
"score": 0.9994851350784302
},
{
"label": "POSITIVE",
"score": 0.0005148695199750364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I need to actuate my card. | {
"text": "I need to actuate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9989086389541626
},
{
"label": "POSITIVE",
"score": 0.0010913111036643386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Do you have a list of businesses that accept this card? | {
"text": "Do you have a list of businesses that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9838645458221436
},
{
"label": "POSITIVE",
"score": 0.016135482117533684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
A withdrawal is showing that I don't recognize | {
"text": "A withdrawal is showing that I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9997537732124329
},
{
"label": "POSITIVE",
"score": 0.00024620958720333874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Are there any limits if I use these virtual cards? | {
"text": "Are there any limits if I use these virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978411197662354
},
{
"label": "POSITIVE",
"score": 0.002158863702788949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
When will my new card arrive? | {
"text": "When will my new card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975282549858093
},
{
"label": "POSITIVE",
"score": 0.0024717412889003754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What ATM locations are near me? | {
"text": "What ATM locations are near me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965382814407349
},
{
"label": "POSITIVE",
"score": 0.0034617369528859854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I got a message that I cannot name X as a beneficiary. | {
"text": "I got a message that I cannot name X as a beneficiary."
} | [
{
"label": "NEGATIVE",
"score": 0.9983261227607727
},
{
"label": "POSITIVE",
"score": 0.0016738231061026454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I top up? | {
"text": "Can I top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.004380348138511181
},
{
"label": "POSITIVE",
"score": 0.9956195950508118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What happened to the transfer I did? | {
"text": "What happened to the transfer I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989529848098755
},
{
"label": "POSITIVE",
"score": 0.0010470389388501644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
need to know if there is a maximum i can top up | {
"text": "need to know if there is a maximum i can top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9734628796577454
},
{
"label": "POSITIVE",
"score": 0.02653716318309307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
My card failed to work when I was shopping in a store | {
"text": "My card failed to work when I was shopping in a store"
} | [
{
"label": "NEGATIVE",
"score": 0.9997637867927551
},
{
"label": "POSITIVE",
"score": 0.00023620494175702333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Which merchants accept my card? | {
"text": "Which merchants accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994186520576477
},
{
"label": "POSITIVE",
"score": 0.00581346545368433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Can I pay for my gas using my Apple watch? | {
"text": "Can I pay for my gas using my Apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993731379508972
},
{
"label": "POSITIVE",
"score": 0.0006268997094593942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there. | {
"text": "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there."
} | [
{
"label": "NEGATIVE",
"score": 0.9252825379371643
},
{
"label": "POSITIVE",
"score": 0.07471747696399689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why have I been charged a small fee to use my card? | {
"text": "Why have I been charged a small fee to use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981921315193176
},
{
"label": "POSITIVE",
"score": 0.0018079241272062063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What flat currencies do you support for holding and exchange? | {
"text": "What flat currencies do you support for holding and exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.0003845143364742398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Can I reactivate a card? | {
"text": "Can I reactivate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938672184944153
},
{
"label": "POSITIVE",
"score": 0.006132797338068485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How long will it take for my cash withdrawal to no longer show as pending? | {
"text": "How long will it take for my cash withdrawal to no longer show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987379908561707
},
{
"label": "POSITIVE",
"score": 0.0012619938934221864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can you send me a Mastercard, instead of a Visa? | {
"text": "Can you send me a Mastercard, instead of a Visa?"
} | [
{
"label": "NEGATIVE",
"score": 0.996277391910553
},
{
"label": "POSITIVE",
"score": 0.003722532419487834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can I use my new card? | {
"text": "Can I use my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986955523490906
},
{
"label": "POSITIVE",
"score": 0.0013044718652963638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How can I prove who I am? | {
"text": "How can I prove who I am?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016042940551415086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why was I charged an extra fee when paying with card? | {
"text": "Why was I charged an extra fee when paying with card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997450053691864
},
{
"label": "POSITIVE",
"score": 0.0025499688927084208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
After my card expires what should I do? | {
"text": "After my card expires what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9887202382087708
},
{
"label": "POSITIVE",
"score": 0.01127973198890686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Seems like my top-up has been cancelled | {
"text": "Seems like my top-up has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9997618794441223
},
{
"label": "POSITIVE",
"score": 0.00023807454272173345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can you tell me how transferring money into my account works? | {
"text": "Can you tell me how transferring money into my account works?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985242486000061
},
{
"label": "POSITIVE",
"score": 0.001475748373195529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Can I have more physical cards? | {
"text": "Can I have more physical cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980601668357849
},
{
"label": "POSITIVE",
"score": 0.0019398198928683996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why am I being charged a hidden fee? | {
"text": "Why am I being charged a hidden fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970592260360718
},
{
"label": "POSITIVE",
"score": 0.0029408324044197798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is the fee with my cash withdrawal a mistake? | {
"text": "Is the fee with my cash withdrawal a mistake?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995019435882568
},
{
"label": "POSITIVE",
"score": 0.0004980936646461487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
There was a direct debit transaction I have don't think should be there. | {
"text": "There was a direct debit transaction I have don't think should be there."
} | [
{
"label": "NEGATIVE",
"score": 0.9977660179138184
},
{
"label": "POSITIVE",
"score": 0.002233979757875204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Did a card payment that I made get cancelled? | {
"text": "Did a card payment that I made get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995777010917664
},
{
"label": "POSITIVE",
"score": 0.0004223019059281796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What cards do you offer? | {
"text": "What cards do you offer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9246083498001099
},
{
"label": "POSITIVE",
"score": 0.07539164274930954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can I get a new card in China? | {
"text": "Can I get a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.998569130897522
},
{
"label": "POSITIVE",
"score": 0.0014308636309579015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I must change my PIN as soon as possible. | {
"text": "I must change my PIN as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9993011951446533
},
{
"label": "POSITIVE",
"score": 0.0006988228997215629
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I don't recognize a charge on my statement. | {
"text": "I don't recognize a charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994638562202454
},
{
"label": "POSITIVE",
"score": 0.0005361721268855035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I bought something and want the money refunded can I get some help with that? | {
"text": "I bought something and want the money refunded can I get some help with that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999606192111969
},
{
"label": "POSITIVE",
"score": 0.00039387549622915685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I need two cards. Is this possible? | {
"text": "I need two cards. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364174515008926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My PIN is locked, how do I unlock it? | {
"text": "My PIN is locked, how do I unlock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.995385468006134
},
{
"label": "POSITIVE",
"score": 0.004614506382495165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What is the exchange rate for EUR? | {
"text": "What is the exchange rate for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952380657196045
},
{
"label": "POSITIVE",
"score": 0.004761929623782635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Is there a limit for top ups? | {
"text": "Is there a limit for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435875479131937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Is there a way to see my money's source? | {
"text": "Is there a way to see my money's source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991501569747925
},
{
"label": "POSITIVE",
"score": 0.0008497762028127909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal. | {
"text": "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal."
} | [
{
"label": "NEGATIVE",
"score": 0.9995331764221191
},
{
"label": "POSITIVE",
"score": 0.00046689348528161645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I don't think I should have been charged a fee to use my card. | {
"text": "I don't think I should have been charged a fee to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9988158941268921
},
{
"label": "POSITIVE",
"score": 0.0011841118102893233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet | {
"text": "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9993700385093689
},
{
"label": "POSITIVE",
"score": 0.000629992107860744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What fiat currencies are supported? | {
"text": "What fiat currencies are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933046698570251
},
{
"label": "POSITIVE",
"score": 0.0066953012719750404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I have a new email. | {
"text": "I have a new email."
} | [
{
"label": "NEGATIVE",
"score": 0.9545255303382874
},
{
"label": "POSITIVE",
"score": 0.04547452554106712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
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