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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending? | {
"text": "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9719452857971191
},
{
"label": "POSITIVE",
"score": 0.02805473282933235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I need my PIN unlocked. | {
"text": "I need my PIN unlocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9992343187332153
},
{
"label": "POSITIVE",
"score": 0.000765640230383724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I sent a payment, but the person I sent it to says they don't have it | {
"text": "I sent a payment, but the person I sent it to says they don't have it"
} | [
{
"label": "NEGATIVE",
"score": 0.9994127750396729
},
{
"label": "POSITIVE",
"score": 0.0005872482433915138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I transferred money to my account but it is not showing. | {
"text": "I transferred money to my account but it is not showing."
} | [
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.0009206999093294144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I am having trouble withdrawing cash. | {
"text": "I am having trouble withdrawing cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9985052347183228
},
{
"label": "POSITIVE",
"score": 0.0014947660965844989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
what is going on with my cash withdrawal? the exchange rate is wrong | {
"text": "what is going on with my cash withdrawal? the exchange rate is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997711777687073
},
{
"label": "POSITIVE",
"score": 0.00022887933300808072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two. | {
"text": "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two."
} | [
{
"label": "NEGATIVE",
"score": 0.9994705319404602
},
{
"label": "POSITIVE",
"score": 0.0005294282454997301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I was mistakenly charged a fee for using my card. | {
"text": "I was mistakenly charged a fee for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.0004744174366351217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
For SEPA transfers, what kind of charge will be applied? | {
"text": "For SEPA transfers, what kind of charge will be applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965795874595642
},
{
"label": "POSITIVE",
"score": 0.0034204733092337847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Where can I change my PIN? | {
"text": "Where can I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995754361152649
},
{
"label": "POSITIVE",
"score": 0.00042454549111425877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is there a charge for topping up by card? | {
"text": "Is there a charge for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957068562507629
},
{
"label": "POSITIVE",
"score": 0.0042931134812533855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I cannot view the refunded amount in my account. | {
"text": "I cannot view the refunded amount in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9984877109527588
},
{
"label": "POSITIVE",
"score": 0.0015123147750273347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
In what increments can I top-up my card? | {
"text": "In what increments can I top-up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988574981689453
},
{
"label": "POSITIVE",
"score": 0.0011425218544900417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What places accept my card? | {
"text": "What places accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942256808280945
},
{
"label": "POSITIVE",
"score": 0.0057743629440665245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Can my 8 year old grandson open an account at the bank? | {
"text": "Can my 8 year old grandson open an account at the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986127614974976
},
{
"label": "POSITIVE",
"score": 0.0013871723785996437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
They is a payment I don't recognize on my statement. | {
"text": "They is a payment I don't recognize on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9381530284881592
},
{
"label": "POSITIVE",
"score": 0.06184694543480873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can it add money automatically while travelling | {
"text": "Can it add money automatically while travelling"
} | [
{
"label": "NEGATIVE",
"score": 0.9656723141670227
},
{
"label": "POSITIVE",
"score": 0.0343276783823967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct. | {
"text": "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct."
} | [
{
"label": "NEGATIVE",
"score": 0.3855196237564087
},
{
"label": "POSITIVE",
"score": 0.6144803762435913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My cash withdrawal was short. | {
"text": "My cash withdrawal was short."
} | [
{
"label": "NEGATIVE",
"score": 0.9991281628608704
},
{
"label": "POSITIVE",
"score": 0.0008718997123651206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why is there an extra fee charged? | {
"text": "Why is there an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977332353591919
},
{
"label": "POSITIVE",
"score": 0.002266795840114355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I made a purchase and was charged at the wrong foreign exchange rate. | {
"text": "I made a purchase and was charged at the wrong foreign exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9995275735855103
},
{
"label": "POSITIVE",
"score": 0.0004724667523987591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Could I get a mastercard if that's reasonable? | {
"text": "Could I get a mastercard if that's reasonable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991329312324524
},
{
"label": "POSITIVE",
"score": 0.0008671035175211728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Do I need to verify the top-up? | {
"text": "Do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.99908447265625
},
{
"label": "POSITIVE",
"score": 0.0009155444568023086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending? | {
"text": "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976255297660828
},
{
"label": "POSITIVE",
"score": 0.0023744930513203144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account? | {
"text": "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937025308609009
},
{
"label": "POSITIVE",
"score": 0.006297525018453598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I would like to know what the restrictions are for the disposable cards. | {
"text": "I would like to know what the restrictions are for the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825751781463623
},
{
"label": "POSITIVE",
"score": 0.01742478460073471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
If i want to change my pin number can I directly from an ATM? | {
"text": "If i want to change my pin number can I directly from an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990361928939819
},
{
"label": "POSITIVE",
"score": 0.0009638522169552743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I checked my account today and saw that I was charged an extra pound that I did not spend. | {
"text": "I checked my account today and saw that I was charged an extra pound that I did not spend."
} | [
{
"label": "NEGATIVE",
"score": 0.9934431314468384
},
{
"label": "POSITIVE",
"score": 0.006556862033903599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Transfer isn't working? | {
"text": "Transfer isn't working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995226860046387
},
{
"label": "POSITIVE",
"score": 0.0004772945831064135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What do I do if I have exceeded all my PIN tries? | {
"text": "What do I do if I have exceeded all my PIN tries?"
} | [
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.0021537072025239468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What can I do to track the card you sent me? | {
"text": "What can I do to track the card you sent me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832208695821464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I see a cash withdrawal in the app that I did not do. | {
"text": "I see a cash withdrawal in the app that I did not do."
} | [
{
"label": "NEGATIVE",
"score": 0.9988942742347717
},
{
"label": "POSITIVE",
"score": 0.0011057778028771281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra. | {
"text": "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra."
} | [
{
"label": "NEGATIVE",
"score": 0.9956108927726746
},
{
"label": "POSITIVE",
"score": 0.004389132373034954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What is your maximum top up limit per day? | {
"text": "What is your maximum top up limit per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730418920516968
},
{
"label": "POSITIVE",
"score": 0.026958083733916283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
why do I have an unknown payment? | {
"text": "why do I have an unknown payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982441663742065
},
{
"label": "POSITIVE",
"score": 0.001755817444063723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I require verification for my source of funds. | {
"text": "I require verification for my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9959134459495544
},
{
"label": "POSITIVE",
"score": 0.004086511209607124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
If I top-up by using a trasfer are there charges that applied? | {
"text": "If I top-up by using a trasfer are there charges that applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990479350090027
},
{
"label": "POSITIVE",
"score": 0.0009520879248157144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer. | {
"text": "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9985979199409485
},
{
"label": "POSITIVE",
"score": 0.001402038149535656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem? | {
"text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.00034307653550058603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
can I use my card before identity verification? | {
"text": "can I use my card before identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990242719650269
},
{
"label": "POSITIVE",
"score": 0.0009757659281603992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
When I got cash I believe that the exchange rate was wrong | {
"text": "When I got cash I believe that the exchange rate was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9992960691452026
},
{
"label": "POSITIVE",
"score": 0.0007038764888420701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Are cheques accepted for a top up? | {
"text": "Are cheques accepted for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9752400517463684
},
{
"label": "POSITIVE",
"score": 0.024759996682405472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
At what ATM can I change my PIN? | {
"text": "At what ATM can I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989042282104492
},
{
"label": "POSITIVE",
"score": 0.0010957666672766209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why can't I see a transfer to my account? | {
"text": "Why can't I see a transfer to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987862706184387
},
{
"label": "POSITIVE",
"score": 0.0012137735029682517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Do you charge for transfers? | {
"text": "Do you charge for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9839073419570923
},
{
"label": "POSITIVE",
"score": 0.016092626377940178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction? | {
"text": "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996380805969238
},
{
"label": "POSITIVE",
"score": 0.00036186230136081576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I receive payments in another currency? | {
"text": "Can I receive payments in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989598989486694
},
{
"label": "POSITIVE",
"score": 0.001040032017044723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Can you tell me where my funds come from? | {
"text": "Can you tell me where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986637830734253
},
{
"label": "POSITIVE",
"score": 0.0013362099416553974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why wasn't my card payment accepted? | {
"text": "Why wasn't my card payment accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984533786773682
},
{
"label": "POSITIVE",
"score": 0.001546622021123767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can you please reactivate my card? | {
"text": "Can you please reactivate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9504100680351257
},
{
"label": "POSITIVE",
"score": 0.04958994314074516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My top up doesn't work | {
"text": "My top up doesn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997709393501282
},
{
"label": "POSITIVE",
"score": 0.00022905222431290895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do i set up auto top-up? | {
"text": "How do i set up auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992006421089172
},
{
"label": "POSITIVE",
"score": 0.0007994164479896426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card? | {
"text": "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005003606784157455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Will you be able to exchange to EUR? | {
"text": "Will you be able to exchange to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.4096418023109436
},
{
"label": "POSITIVE",
"score": 0.5903581380844116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I don't know what pending transaction means. | {
"text": "I don't know what pending transaction means."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007001766934990883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Suddenly, my card won't work. | {
"text": "Suddenly, my card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997254014015198
},
{
"label": "POSITIVE",
"score": 0.00027453788788989186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message. | {
"text": "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9995494484901428
},
{
"label": "POSITIVE",
"score": 0.0004505495890043676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Help me. My phone has been lost or stolen! | {
"text": "Help me. My phone has been lost or stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.9982972741127014
},
{
"label": "POSITIVE",
"score": 0.0017027119174599648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why is the transaction not posting? | {
"text": "Why is the transaction not posting?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975048899650574
},
{
"label": "POSITIVE",
"score": 0.002495075110346079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why was I charged a fee for using my card | {
"text": "Why was I charged a fee for using my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9976277947425842
},
{
"label": "POSITIVE",
"score": 0.002372189424932003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Help me! I don't know what my password is. | {
"text": "Help me! I don't know what my password is."
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.0004548638826236129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
my balance has not changed, despite depositing a cheque | {
"text": "my balance has not changed, despite depositing a cheque"
} | [
{
"label": "NEGATIVE",
"score": 0.9849858283996582
},
{
"label": "POSITIVE",
"score": 0.01501417625695467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is there a way to get around fees | {
"text": "Is there a way to get around fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9971234202384949
},
{
"label": "POSITIVE",
"score": 0.002876539481803775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Transfer was declined. | {
"text": "Transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9977831244468689
},
{
"label": "POSITIVE",
"score": 0.002216947730630636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What are the steps for my friend to send me money? | {
"text": "What are the steps for my friend to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987524747848511
},
{
"label": "POSITIVE",
"score": 0.001247537788003683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
My top-up didn't work. | {
"text": "My top-up didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.0002235616702819243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I'd like to provide my daughter with a card - could I get an additional card from my account to give her? | {
"text": "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983525276184082
},
{
"label": "POSITIVE",
"score": 0.0016474771546199918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can I do more than 10 transactions with a disposable card? | {
"text": "Can I do more than 10 transactions with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987443685531616
},
{
"label": "POSITIVE",
"score": 0.0012555441353470087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My card hasn't shown up yet. | {
"text": "My card hasn't shown up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992319345474243
},
{
"label": "POSITIVE",
"score": 0.0007681015413254499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
For the identity verification, what do you need? | {
"text": "For the identity verification, what do you need?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976264834403992
},
{
"label": "POSITIVE",
"score": 0.002373476279899478
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card. | {
"text": "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card."
} | [
{
"label": "NEGATIVE",
"score": 0.008847339078783989
},
{
"label": "POSITIVE",
"score": 0.9911527037620544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Yesterday I topped up my card. Why didn't it complete as it still pending? | {
"text": "Yesterday I topped up my card. Why didn't it complete as it still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9910280108451843
},
{
"label": "POSITIVE",
"score": 0.008972013369202614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I'm interested in using fiat currencies, which do you support? | {
"text": "I'm interested in using fiat currencies, which do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8296002149581909
},
{
"label": "POSITIVE",
"score": 0.17039978504180908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What is the extra fee on my statement? | {
"text": "What is the extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946250319480896
},
{
"label": "POSITIVE",
"score": 0.005374943371862173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
how do i get into my account and edit my details | {
"text": "how do i get into my account and edit my details"
} | [
{
"label": "NEGATIVE",
"score": 0.9985889792442322
},
{
"label": "POSITIVE",
"score": 0.0014109669718891382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
There are duplicate transactions on my account | {
"text": "There are duplicate transactions on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.999098539352417
},
{
"label": "POSITIVE",
"score": 0.0009014643728733063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Where can I find out where my funds came from? | {
"text": "Where can I find out where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995007514953613
},
{
"label": "POSITIVE",
"score": 0.0004992118338122964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My American express works with my apple pay, why is top up not working? | {
"text": "My American express works with my apple pay, why is top up not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986999034881592
},
{
"label": "POSITIVE",
"score": 0.0013000587932765484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I topped up but the app denied it | {
"text": "I topped up but the app denied it"
} | [
{
"label": "NEGATIVE",
"score": 0.9904125332832336
},
{
"label": "POSITIVE",
"score": 0.009587467648088932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
The activation process did not work, please help? | {
"text": "The activation process did not work, please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997944235801697
},
{
"label": "POSITIVE",
"score": 0.000205605523660779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Which establishments will accept my card? | {
"text": "Which establishments will accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9905651807785034
},
{
"label": "POSITIVE",
"score": 0.009434801526367664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Is the top-up amount unlimited? | {
"text": "Is the top-up amount unlimited?"
} | [
{
"label": "NEGATIVE",
"score": 0.352598637342453
},
{
"label": "POSITIVE",
"score": 0.6474013924598694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Do I need to order a new card if mine is expiring? | {
"text": "Do I need to order a new card if mine is expiring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992877840995789
},
{
"label": "POSITIVE",
"score": 0.0007123035029508173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I see my transfer was declined. | {
"text": "I see my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9984835982322693
},
{
"label": "POSITIVE",
"score": 0.0015164664946496487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem? | {
"text": "Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986276626586914
},
{
"label": "POSITIVE",
"score": 0.0013723993906751275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is it possible to have an item refunded? | {
"text": "Is it possible to have an item refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978488683700562
},
{
"label": "POSITIVE",
"score": 0.0021511365193873644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My salary is in GBP, do I need to exchange it before putting it into my account? | {
"text": "My salary is in GBP, do I need to exchange it before putting it into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986382126808167
},
{
"label": "POSITIVE",
"score": 0.0013618149096146226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How do I close my account, since I'm dissatisfied? | {
"text": "How do I close my account, since I'm dissatisfied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996016621589661
},
{
"label": "POSITIVE",
"score": 0.0003983592614531517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I need to find out why my pending payment hasn't gone through. | {
"text": "I need to find out why my pending payment hasn't gone through."
} | [
{
"label": "NEGATIVE",
"score": 0.9989975094795227
},
{
"label": "POSITIVE",
"score": 0.001002553035505116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What is this extra pound charge for? | {
"text": "What is this extra pound charge for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928720593452454
},
{
"label": "POSITIVE",
"score": 0.007127911318093538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What do I do if I can't prove my identity? | {
"text": "What do I do if I can't prove my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995625615119934
},
{
"label": "POSITIVE",
"score": 0.00043748097959905863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
want to know how to get virtual card | {
"text": "want to know how to get virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9588540196418762
},
{
"label": "POSITIVE",
"score": 0.04114598408341408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why has my new card still not come? | {
"text": "Why has my new card still not come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991114735603333
},
{
"label": "POSITIVE",
"score": 0.0008884759736247361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What countries are you located in? | {
"text": "What countries are you located in?"
} | [
{
"label": "NEGATIVE",
"score": 0.6984342932701111
},
{
"label": "POSITIVE",
"score": 0.3015657365322113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What are the cards and currencies that you support? | {
"text": "What are the cards and currencies that you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9650541543960571
},
{
"label": "POSITIVE",
"score": 0.034945763647556305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I'm not certain my top-up went through yet. | {
"text": "I'm not certain my top-up went through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9981666803359985
},
{
"label": "POSITIVE",
"score": 0.001833257032558322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why is the exchange rate different than expected on my transaction? | {
"text": "Why is the exchange rate different than expected on my transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966523051261902
},
{
"label": "POSITIVE",
"score": 0.003347685793414712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
how do I speed up identity verification? | {
"text": "how do I speed up identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.0011178081622347236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How many transactions can I make on my disposable card? | {
"text": "How many transactions can I make on my disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983698725700378
},
{
"label": "POSITIVE",
"score": 0.0016301467549055815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I'm supposed to have a refund but it isn't there | {
"text": "I'm supposed to have a refund but it isn't there"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007912133587524295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
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