text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Give me a refund | {
"text": "Give me a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9835544228553772
},
{
"label": "POSITIVE",
"score": 0.0164455845952034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How can I set up Google Pay on my device? | {
"text": "How can I set up Google Pay on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994738698005676
},
{
"label": "POSITIVE",
"score": 0.0005261083715595305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information? | {
"text": "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975869655609131
},
{
"label": "POSITIVE",
"score": 0.0024130886886268854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why did I get a fee for getting cash? | {
"text": "Why did I get a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991680383682251
},
{
"label": "POSITIVE",
"score": 0.0008320061024278402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I did a money transaction and the recipient doesn't see it | {
"text": "I did a money transaction and the recipient doesn't see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9993712306022644
},
{
"label": "POSITIVE",
"score": 0.0006287573487497866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I got cash and was charged a fee that shouldn't be there! | {
"text": "I got cash and was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993392825126648
},
{
"label": "POSITIVE",
"score": 0.0006607389659620821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why was I not able to complete my transfer? | {
"text": "Why was I not able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996637105941772
},
{
"label": "POSITIVE",
"score": 0.0003362867282703519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I bought something and now I want a refund. | {
"text": "I bought something and now I want a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9957526922225952
},
{
"label": "POSITIVE",
"score": 0.004247274249792099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Do you know how to change my card PIN? | {
"text": "Do you know how to change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982379674911499
},
{
"label": "POSITIVE",
"score": 0.001761981169693172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why am I missing my refund | {
"text": "Why am I missing my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9996483325958252
},
{
"label": "POSITIVE",
"score": 0.0003516071301419288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I haven't received my virtual card yet, do yo know why? | {
"text": "I haven't received my virtual card yet, do yo know why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989582300186157
},
{
"label": "POSITIVE",
"score": 0.0010417555458843708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
where can i see money source? | {
"text": "where can i see money source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992963075637817
},
{
"label": "POSITIVE",
"score": 0.000703653204254806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I am having issues using contactless payments, could my card be damaged? | {
"text": "I am having issues using contactless payments, could my card be damaged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617597477510571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
My transfer's stuck on pending. | {
"text": "My transfer's stuck on pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9969273209571838
},
{
"label": "POSITIVE",
"score": 0.0030726310797035694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why is my disposable card not working? | {
"text": "Why is my disposable card not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997149109840393
},
{
"label": "POSITIVE",
"score": 0.0002851080207619816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
My phone is missing. | {
"text": "My phone is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996949434280396
},
{
"label": "POSITIVE",
"score": 0.0003050719096790999
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I get a new pin number at any ATM using my card? | {
"text": "Can I get a new pin number at any ATM using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990986585617065
},
{
"label": "POSITIVE",
"score": 0.0009013960952870548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What fiat currencies do you allow exchange with? | {
"text": "What fiat currencies do you allow exchange with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951517581939697
},
{
"label": "POSITIVE",
"score": 0.004848243668675423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There's a payment with my card that I definitely didn't create. I don't know anyone by that name. | {
"text": "There's a payment with my card that I definitely didn't create. I don't know anyone by that name."
} | [
{
"label": "NEGATIVE",
"score": 0.9980567097663879
},
{
"label": "POSITIVE",
"score": 0.0019433109555393457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system? | {
"text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997172951698303
},
{
"label": "POSITIVE",
"score": 0.0002827232819981873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What do I need to know about topping up? | {
"text": "What do I need to know about topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926648736000061
},
{
"label": "POSITIVE",
"score": 0.007335055153816938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why didnt my top up go through | {
"text": "Why didnt my top up go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9961193799972534
},
{
"label": "POSITIVE",
"score": 0.00388061860576272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What is the source of your exchange rates? | {
"text": "What is the source of your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946123361587524
},
{
"label": "POSITIVE",
"score": 0.005387650337070227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I want to transfer money from another account into this one. | {
"text": "I want to transfer money from another account into this one."
} | [
{
"label": "NEGATIVE",
"score": 0.9994150400161743
},
{
"label": "POSITIVE",
"score": 0.0005849598092027009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
i withdraw cash from the ATM and was charged a fee | {
"text": "i withdraw cash from the ATM and was charged a fee"
} | [
{
"label": "NEGATIVE",
"score": 0.9962324500083923
},
{
"label": "POSITIVE",
"score": 0.00376752857118845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What is my password? | {
"text": "What is my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953502416610718
},
{
"label": "POSITIVE",
"score": 0.004649726673960686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on? | {
"text": "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989295601844788
},
{
"label": "POSITIVE",
"score": 0.0010704027954488993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn. | {
"text": "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn."
} | [
{
"label": "NEGATIVE",
"score": 0.9990611672401428
},
{
"label": "POSITIVE",
"score": 0.0009388581966049969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
In the app, I see a withdrawal I didn't make. | {
"text": "In the app, I see a withdrawal I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9991266131401062
},
{
"label": "POSITIVE",
"score": 0.000873367243912071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My PIN was blocked. | {
"text": "My PIN was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9990322589874268
},
{
"label": "POSITIVE",
"score": 0.000967744505032897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How many active transactions can I make with a disposable card? | {
"text": "How many active transactions can I make with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983299374580383
},
{
"label": "POSITIVE",
"score": 0.001670127734541893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
what is this fee for transfering | {
"text": "what is this fee for transfering"
} | [
{
"label": "NEGATIVE",
"score": 0.9874175786972046
},
{
"label": "POSITIVE",
"score": 0.012582400813698769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I see a direct debit transaction that I didn't make. | {
"text": "I see a direct debit transaction that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9945061802864075
},
{
"label": "POSITIVE",
"score": 0.005493863485753536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
When will I receive the cash payment from the check I deposited? | {
"text": "When will I receive the cash payment from the check I deposited?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984856247901917
},
{
"label": "POSITIVE",
"score": 0.0015144417993724346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How many times can I auto top-up? | {
"text": "How many times can I auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977828860282898
},
{
"label": "POSITIVE",
"score": 0.0022171521559357643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why hasn't my top up gone through? | {
"text": "Why hasn't my top up gone through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972004890441895
},
{
"label": "POSITIVE",
"score": 0.002799494192004204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I got a strange cash withdrawal in my statement | {
"text": "I got a strange cash withdrawal in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9951377511024475
},
{
"label": "POSITIVE",
"score": 0.004862290341407061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
When do I see my recent refund in my statement | {
"text": "When do I see my recent refund in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9778311252593994
},
{
"label": "POSITIVE",
"score": 0.022168820723891258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I would like to cancel my account. | {
"text": "I would like to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997475743293762
},
{
"label": "POSITIVE",
"score": 0.0002524289593566209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How do I get money from friends? | {
"text": "How do I get money from friends?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978938698768616
},
{
"label": "POSITIVE",
"score": 0.0021061289589852095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How are your exchange rates calculated? | {
"text": "How are your exchange rates calculated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990039467811584
},
{
"label": "POSITIVE",
"score": 0.0009960761526599526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How come I got to pay to get my money from the ATM? | {
"text": "How come I got to pay to get my money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994681477546692
},
{
"label": "POSITIVE",
"score": 0.0005318719777278602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I am looking to delete my account. I'm not happy with the service provided by you. | {
"text": "I am looking to delete my account. I'm not happy with the service provided by you."
} | [
{
"label": "NEGATIVE",
"score": 0.999789297580719
},
{
"label": "POSITIVE",
"score": 0.00021070215734653175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How can I add a new card? | {
"text": "How can I add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986910223960876
},
{
"label": "POSITIVE",
"score": 0.0013090070569887757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My payment didn't work and the money is in back in my account. | {
"text": "My payment didn't work and the money is in back in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993656277656555
},
{
"label": "POSITIVE",
"score": 0.0006343905697576702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I require verification of my source of funds. | {
"text": "I require verification of my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9944584369659424
},
{
"label": "POSITIVE",
"score": 0.005541607271879911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I topped up recently and saw the money go through, but now it's just gone? What's going on | {
"text": "I topped up recently and saw the money go through, but now it's just gone? What's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9995160102844238
},
{
"label": "POSITIVE",
"score": 0.0004840525216422975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What will I need to verify my identity | {
"text": "What will I need to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9949413537979126
},
{
"label": "POSITIVE",
"score": 0.005058656446635723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I want to change my pin number from an ATM. Is this possible? | {
"text": "I want to change my pin number from an ATM. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.998330295085907
},
{
"label": "POSITIVE",
"score": 0.001669752411544323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening? | {
"text": "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.5521801114082336
},
{
"label": "POSITIVE",
"score": 0.44781988859176636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
atm refused to give me money | {
"text": "atm refused to give me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9970324039459229
},
{
"label": "POSITIVE",
"score": 0.0029676419217139482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where can the cards be delivered? | {
"text": "Where can the cards be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993610978126526
},
{
"label": "POSITIVE",
"score": 0.000638914352748543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How many disposable cards am I allowed to have? | {
"text": "How many disposable cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.999357283115387
},
{
"label": "POSITIVE",
"score": 0.0006427207263186574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
WHAT IS THE SOLUTION OF THIS PROBLEM | {
"text": "WHAT IS THE SOLUTION OF THIS PROBLEM"
} | [
{
"label": "NEGATIVE",
"score": 0.9935476183891296
},
{
"label": "POSITIVE",
"score": 0.006452322471886873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What should I do if someone else used my card? | {
"text": "What should I do if someone else used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999624490737915
},
{
"label": "POSITIVE",
"score": 0.0003754632780328393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
There are funds in my app that I did not receive. | {
"text": "There are funds in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.5540271997451782
},
{
"label": "POSITIVE",
"score": 0.4459728002548218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you explain why my payment is still pending? | {
"text": "Can you explain why my payment is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983435869216919
},
{
"label": "POSITIVE",
"score": 0.0016563516110181808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I need to make several disposable cards per day. | {
"text": "I need to make several disposable cards per day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996325969696045
},
{
"label": "POSITIVE",
"score": 0.00036739074857905507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated? | {
"text": "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992438554763794
},
{
"label": "POSITIVE",
"score": 0.0007561842212453485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My payment was put back, I think. | {
"text": "My payment was put back, I think."
} | [
{
"label": "NEGATIVE",
"score": 0.9963592886924744
},
{
"label": "POSITIVE",
"score": 0.0036406745202839375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
At which locations can I order a card? | {
"text": "At which locations can I order a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957982897758484
},
{
"label": "POSITIVE",
"score": 0.004201705101877451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
the transfer to an account wasn't allowed is there any other way for me to do it | {
"text": "the transfer to an account wasn't allowed is there any other way for me to do it"
} | [
{
"label": "NEGATIVE",
"score": 0.9983869791030884
},
{
"label": "POSITIVE",
"score": 0.0016130674630403519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through. | {
"text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through."
} | [
{
"label": "NEGATIVE",
"score": 0.8106805682182312
},
{
"label": "POSITIVE",
"score": 0.18931938707828522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I verify my new card? | {
"text": "How do I verify my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979910850524902
},
{
"label": "POSITIVE",
"score": 0.002008967800065875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
why hasn't my virtual card come yet? | {
"text": "why hasn't my virtual card come yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998119056224823
},
{
"label": "POSITIVE",
"score": 0.001880926894955337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I could not transfer funds to a beneficiary; is there a problem with your software? | {
"text": "I could not transfer funds to a beneficiary; is there a problem with your software?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375363398343325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I want to top up my account with a cheque | {
"text": "I want to top up my account with a cheque"
} | [
{
"label": "NEGATIVE",
"score": 0.9950088262557983
},
{
"label": "POSITIVE",
"score": 0.004991123452782631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why are you charging me for ATM withdrawal? It has always been free before. | {
"text": "Why are you charging me for ATM withdrawal? It has always been free before."
} | [
{
"label": "NEGATIVE",
"score": 0.9840303659439087
},
{
"label": "POSITIVE",
"score": 0.01596958562731743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I change my PIN without going to a bank branch? | {
"text": "Can I change my PIN without going to a bank branch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974367022514343
},
{
"label": "POSITIVE",
"score": 0.0025633249897509813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you tell me how many currencies I can hold? | {
"text": "Can you tell me how many currencies I can hold?"
} | [
{
"label": "NEGATIVE",
"score": 0.995805025100708
},
{
"label": "POSITIVE",
"score": 0.004194980952888727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I know it is a Mastercard ATM? | {
"text": "How do I know it is a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985454082489014
},
{
"label": "POSITIVE",
"score": 0.0014545711455866694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How do I find out where my funds came from? | {
"text": "How do I find out where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994053840637207
},
{
"label": "POSITIVE",
"score": 0.0005946386372670531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is there a maximum for top-ups? | {
"text": "Is there a maximum for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.04380615055561066
},
{
"label": "POSITIVE",
"score": 0.9561938047409058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why did my transfer get declined? | {
"text": "Why did my transfer get declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977419376373291
},
{
"label": "POSITIVE",
"score": 0.0022581233642995358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
If my PIN number is rejected, how do I solve it? | {
"text": "If my PIN number is rejected, how do I solve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993317723274231
},
{
"label": "POSITIVE",
"score": 0.0006681471131742001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Please help me with the activation of the new card. | {
"text": "Please help me with the activation of the new card."
} | [
{
"label": "NEGATIVE",
"score": 0.7571126818656921
},
{
"label": "POSITIVE",
"score": 0.24288730323314667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What happened to my cash deposit? | {
"text": "What happened to my cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996426105499268
},
{
"label": "POSITIVE",
"score": 0.00035740004386752844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
there is a transfer pending. | {
"text": "there is a transfer pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9629939198493958
},
{
"label": "POSITIVE",
"score": 0.03700612857937813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I would like a physical card sent to me. | {
"text": "I would like a physical card sent to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9879200458526611
},
{
"label": "POSITIVE",
"score": 0.012079939246177673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My virtual card is just not going through. | {
"text": "My virtual card is just not going through."
} | [
{
"label": "NEGATIVE",
"score": 0.9996556043624878
},
{
"label": "POSITIVE",
"score": 0.0003443689492996782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Do I have to manually top up once I'm too low? | {
"text": "Do I have to manually top up once I'm too low?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976766705513
},
{
"label": "POSITIVE",
"score": 0.002323388122022152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I am inquiring about a $1 charge on my statement. | {
"text": "I am inquiring about a $1 charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9914352297782898
},
{
"label": "POSITIVE",
"score": 0.008564770221710205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please? | {
"text": "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992374181747437
},
{
"label": "POSITIVE",
"score": 0.0007625438156537712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can turn my money into another currency? | {
"text": "Can turn my money into another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002219113521278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How do I top up my account using transfer? | {
"text": "How do I top up my account using transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986103773117065
},
{
"label": "POSITIVE",
"score": 0.0013896286254748702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I can't seem to be able to use my card | {
"text": "I can't seem to be able to use my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996834993362427
},
{
"label": "POSITIVE",
"score": 0.00031656696228310466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!! | {
"text": "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996007084846497
},
{
"label": "POSITIVE",
"score": 0.0003993217833340168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why is there an extra pound charge that is pending? | {
"text": "Why is there an extra pound charge that is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.997165858745575
},
{
"label": "POSITIVE",
"score": 0.0028341407887637615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it? | {
"text": "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986779093742371
},
{
"label": "POSITIVE",
"score": 0.0013221061090007424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Someone else used my card to withdraw cash from an ATM | {
"text": "Someone else used my card to withdraw cash from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9988012313842773
},
{
"label": "POSITIVE",
"score": 0.0011988031910732388
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
The exchange rate for my withdrawal was wrong. | {
"text": "The exchange rate for my withdrawal was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.0003848073538392782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you delete the account? | {
"text": "Can you delete the account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996141195297241
},
{
"label": "POSITIVE",
"score": 0.0003858862619381398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Talk me through modifying my details. | {
"text": "Talk me through modifying my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9861723780632019
},
{
"label": "POSITIVE",
"score": 0.013827677816152573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Could I get a MasterCard and Visa from you? | {
"text": "Could I get a MasterCard and Visa from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975314140319824
},
{
"label": "POSITIVE",
"score": 0.0024685051757842302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Asked for $100 but only got $20. Why would this happen? | {
"text": "Asked for $100 but only got $20. Why would this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989915490150452
},
{
"label": "POSITIVE",
"score": 0.0010084707755595446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
can I choose delivery times to suite me? | {
"text": "can I choose delivery times to suite me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938769936561584
},
{
"label": "POSITIVE",
"score": 0.006123016122728586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Where do I go to get my new card linked? | {
"text": "Where do I go to get my new card linked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992320537567139
},
{
"label": "POSITIVE",
"score": 0.0007679222035221756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times! | {
"text": "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!"
} | [
{
"label": "NEGATIVE",
"score": 0.9987202882766724
},
{
"label": "POSITIVE",
"score": 0.0012797657400369644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up? | {
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.7692237496376038
},
{
"label": "POSITIVE",
"score": 0.23077629506587982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why has my payment been declined? I paid by card. | {
"text": "Why has my payment been declined? I paid by card."
} | [
{
"label": "NEGATIVE",
"score": 0.9968701004981995
},
{
"label": "POSITIVE",
"score": 0.0031298878602683544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
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