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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Do you also have this extra fee on your statement? | {
"text": "Do you also have this extra fee on your statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9904796481132507
},
{
"label": "POSITIVE",
"score": 0.009520326741039753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
If I were to transfer, what would the cost be? | {
"text": "If I were to transfer, what would the cost be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989340901374817
},
{
"label": "POSITIVE",
"score": 0.0010659050894901156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I just bought an item and would like to stop payment can you tell me if the item has been sent yet? | {
"text": "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995644688606262
},
{
"label": "POSITIVE",
"score": 0.000435545458458364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I change my PIN at any ATM? | {
"text": "Can I change my PIN at any ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986129999160767
},
{
"label": "POSITIVE",
"score": 0.0013870286056771874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why couldn't I transfer funds to my beneficiary? | {
"text": "Why couldn't I transfer funds to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967665672302246
},
{
"label": "POSITIVE",
"score": 0.003233475610613823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I unblock my PIN in the app? | {
"text": "Can I unblock my PIN in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991650581359863
},
{
"label": "POSITIVE",
"score": 0.000834900070913136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I would like to have a physical card to carry around and use. How can I get one? | {
"text": "I would like to have a physical card to carry around and use. How can I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980396628379822
},
{
"label": "POSITIVE",
"score": 0.001960385823622346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can i top up by card? | {
"text": "Can i top up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9347482323646545
},
{
"label": "POSITIVE",
"score": 0.06525173783302307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
would I need to pay extra for exchanging currencies? | {
"text": "would I need to pay extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.0004860931949224323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How can I locate the virtual card? | {
"text": "How can I locate the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.001136861857958138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I tried to make a transfer and it failed. | {
"text": "I tried to make a transfer and it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.999734103679657
},
{
"label": "POSITIVE",
"score": 0.00026584675651974976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What is the verification code for my top up card? | {
"text": "What is the verification code for my top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987505674362183
},
{
"label": "POSITIVE",
"score": 0.00124939507804811
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
why and how soon do I have to have proof of identity to you? | {
"text": "why and how soon do I have to have proof of identity to you?"
} | [
{
"label": "NEGATIVE",
"score": 0.999180018901825
},
{
"label": "POSITIVE",
"score": 0.0008199649164453149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean? | {
"text": "I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.6211269497871399
},
{
"label": "POSITIVE",
"score": 0.3788730204105377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money? | {
"text": "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992581009864807
},
{
"label": "POSITIVE",
"score": 0.0007418825989589095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I need a Visa and a Mastercard from you. | {
"text": "I need a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9924252033233643
},
{
"label": "POSITIVE",
"score": 0.007574763614684343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take? | {
"text": "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954714775085449
},
{
"label": "POSITIVE",
"score": 0.004528573714196682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What should I do if I think someone is using my card without my permission? | {
"text": "What should I do if I think someone is using my card without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996159076690674
},
{
"label": "POSITIVE",
"score": 0.00038403517100960016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is? | {
"text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990246295928955
},
{
"label": "POSITIVE",
"score": 0.0009753918275237083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My card was stolen last night. | {
"text": "My card was stolen last night."
} | [
{
"label": "NEGATIVE",
"score": 0.9946383833885193
},
{
"label": "POSITIVE",
"score": 0.005361635237932205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Where do i verify a top-up card? | {
"text": "Where do i verify a top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008995137759484351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
how many uses are the disposable cards good for? | {
"text": "how many uses are the disposable cards good for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992257356643677
},
{
"label": "POSITIVE",
"score": 0.000774312240537256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Can you tell me my code to get into the app? | {
"text": "Can you tell me my code to get into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983096122741699
},
{
"label": "POSITIVE",
"score": 0.0016904331278055906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why won't my virtual card work? | {
"text": "Why won't my virtual card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.001111632795073092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
What businesses accept my card? | {
"text": "What businesses accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9882363677024841
},
{
"label": "POSITIVE",
"score": 0.011763643473386765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Are there any extras for exchanging currency? | {
"text": "Are there any extras for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.999135434627533
},
{
"label": "POSITIVE",
"score": 0.0008646123460493982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How would I top up with a cheque? | {
"text": "How would I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974767565727234
},
{
"label": "POSITIVE",
"score": 0.002523214090615511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What do I have to do to get a Visa card? | {
"text": "What do I have to do to get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980883002281189
},
{
"label": "POSITIVE",
"score": 0.0019117221236228943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What will happen after my card expires? | {
"text": "What will happen after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972543120384216
},
{
"label": "POSITIVE",
"score": 0.0027457228861749172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
If I lost my phone at the hotel, can I still use the app? | {
"text": "If I lost my phone at the hotel, can I still use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.99955815076828
},
{
"label": "POSITIVE",
"score": 0.0004418166936375201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Please tell me, do you use Visa or Mastercard? | {
"text": "Please tell me, do you use Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880898594856262
},
{
"label": "POSITIVE",
"score": 0.011910206638276577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why? | {
"text": "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989755153656006
},
{
"label": "POSITIVE",
"score": 0.0010245381854474545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
please delete account | {
"text": "please delete account"
} | [
{
"label": "NEGATIVE",
"score": 0.999544084072113
},
{
"label": "POSITIVE",
"score": 0.0004558902874123305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Someone stole my card! | {
"text": "Someone stole my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9955636262893677
},
{
"label": "POSITIVE",
"score": 0.004436365328729153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How do I activate a card? | {
"text": "How do I activate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949146509170532
},
{
"label": "POSITIVE",
"score": 0.00508530531078577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Help me terminate and close my account. | {
"text": "Help me terminate and close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994852542877197
},
{
"label": "POSITIVE",
"score": 0.0005147564224898815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Do you have a list of the cards and currencies supported? | {
"text": "Do you have a list of the cards and currencies supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960424900054932
},
{
"label": "POSITIVE",
"score": 0.003957539796829224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I can't get my virtual card to work at all | {
"text": "I can't get my virtual card to work at all"
} | [
{
"label": "NEGATIVE",
"score": 0.9996187686920166
},
{
"label": "POSITIVE",
"score": 0.000381148187443614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I am still waiting for a money transfer to process. | {
"text": "I am still waiting for a money transfer to process."
} | [
{
"label": "NEGATIVE",
"score": 0.9994696974754333
},
{
"label": "POSITIVE",
"score": 0.0005303500802256167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What is the reason that my top-up is still pending? | {
"text": "What is the reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.0020466644782572985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I deposited some cash but it hasn't shown up in my account yet, what's going on? | {
"text": "I deposited some cash but it hasn't shown up in my account yet, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.0011369740823283792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do I transfer cash my into my account? | {
"text": "How do I transfer cash my into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987527132034302
},
{
"label": "POSITIVE",
"score": 0.001247272826731205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Is there a way to view the history on where my funds came from? | {
"text": "Is there a way to view the history on where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932947754859924
},
{
"label": "POSITIVE",
"score": 0.006705193780362606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My rate of exchange was wrong. | {
"text": "My rate of exchange was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999583899974823
},
{
"label": "POSITIVE",
"score": 0.0004160573589615524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When will my new card be delivered? | {
"text": "When will my new card be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.998384952545166
},
{
"label": "POSITIVE",
"score": 0.0016150098526850343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Card payment is showing as pending | {
"text": "Card payment is showing as pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9594588279724121
},
{
"label": "POSITIVE",
"score": 0.040541231632232666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I get a refund on an item? | {
"text": "Can I get a refund on an item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989493489265442
},
{
"label": "POSITIVE",
"score": 0.0010506699327379465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do? | {
"text": "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987976551055908
},
{
"label": "POSITIVE",
"score": 0.0012023207964375615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Do I need any kind of proof for the identity check? | {
"text": "Do I need any kind of proof for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995579123497009
},
{
"label": "POSITIVE",
"score": 0.00044209350016899407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Are there downsides to using a disposable virtual cards? | {
"text": "Are there downsides to using a disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995028972625732
},
{
"label": "POSITIVE",
"score": 0.0004970935988239944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already. | {
"text": "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already."
} | [
{
"label": "NEGATIVE",
"score": 0.9973424077033997
},
{
"label": "POSITIVE",
"score": 0.0026575978845357895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why did my payment get declined? | {
"text": "Why did my payment get declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987770915031433
},
{
"label": "POSITIVE",
"score": 0.0012229098938405514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me? | {
"text": "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989523887634277
},
{
"label": "POSITIVE",
"score": 0.0010476036695763469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back? | {
"text": "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993027448654175
},
{
"label": "POSITIVE",
"score": 0.000697205017786473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I was declined when I tried to take out cash! | {
"text": "I was declined when I tried to take out cash!"
} | [
{
"label": "NEGATIVE",
"score": 0.9931401610374451
},
{
"label": "POSITIVE",
"score": 0.006859875284135342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Please explain the exchange rates. | {
"text": "Please explain the exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.564087986946106
},
{
"label": "POSITIVE",
"score": 0.43591198325157166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What do I do when I get close to the expiration date of my card? | {
"text": "What do I do when I get close to the expiration date of my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991087317466736
},
{
"label": "POSITIVE",
"score": 0.0008912647026591003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Has there been any activity on my card today? | {
"text": "Has there been any activity on my card today?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.0022320696152746677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
While abroad, I got cash, and the exchange rate applied is wrong. | {
"text": "While abroad, I got cash, and the exchange rate applied is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997075200080872
},
{
"label": "POSITIVE",
"score": 0.0002925090375356376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
On my disposable card, is there a transaction limit? | {
"text": "On my disposable card, is there a transaction limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986289739608765
},
{
"label": "POSITIVE",
"score": 0.0013710623607039452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I am getting charged fees on some payments. Please help me understand, where are these fees disclosed? | {
"text": "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982571005821228
},
{
"label": "POSITIVE",
"score": 0.0017428757855668664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
The ATM didn't give me the amount I asked for | {
"text": "The ATM didn't give me the amount I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9987711310386658
},
{
"label": "POSITIVE",
"score": 0.0012287964345887303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Where is my credit card that was to be mailed? | {
"text": "Where is my credit card that was to be mailed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994219541549683
},
{
"label": "POSITIVE",
"score": 0.000578013714402914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can I have a supplementary card? | {
"text": "Can I have a supplementary card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966930150985718
},
{
"label": "POSITIVE",
"score": 0.0033069769851863384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How do I get my card out of the ATM? | {
"text": "How do I get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989812970161438
},
{
"label": "POSITIVE",
"score": 0.0010186310391873121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
there is money in my account that i didnt put there | {
"text": "there is money in my account that i didnt put there"
} | [
{
"label": "NEGATIVE",
"score": 0.995552122592926
},
{
"label": "POSITIVE",
"score": 0.00444779871031642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Tell me about the card PIN? | {
"text": "Tell me about the card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922683835029602
},
{
"label": "POSITIVE",
"score": 0.0077316779643297195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Do you hold money and if so, what currencies do you accept? | {
"text": "Do you hold money and if so, what currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859876036643982
},
{
"label": "POSITIVE",
"score": 0.014012418687343597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My account was charged a fee. When did you start charging extra for card payments? | {
"text": "My account was charged a fee. When did you start charging extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.0022873971611261368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I would like to cancel a transfer...is this possible? | {
"text": "I would like to cancel a transfer...is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996793270111084
},
{
"label": "POSITIVE",
"score": 0.00032071597524918616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive. | {
"text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive."
} | [
{
"label": "NEGATIVE",
"score": 0.1263217329978943
},
{
"label": "POSITIVE",
"score": 0.8736782670021057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Cash withdrawal was incorrect at ATM. | {
"text": "Cash withdrawal was incorrect at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9981696605682373
},
{
"label": "POSITIVE",
"score": 0.001830283086746931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Do you send more than one card? | {
"text": "Do you send more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.982948362827301
},
{
"label": "POSITIVE",
"score": 0.01705164462327957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
When do I set up my card PIN? | {
"text": "When do I set up my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982600808143616
},
{
"label": "POSITIVE",
"score": 0.001739915693178773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I cannot use my PIN. | {
"text": "I cannot use my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.998501181602478
},
{
"label": "POSITIVE",
"score": 0.0014987839385867119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
i withdrew cash and dont see it reflected on the balance | {
"text": "i withdrew cash and dont see it reflected on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.997819185256958
},
{
"label": "POSITIVE",
"score": 0.002180866664275527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I'd like to have it delivered on Saturday. Is that possible? | {
"text": "I'd like to have it delivered on Saturday. Is that possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.4980011582374573
},
{
"label": "POSITIVE",
"score": 0.5019988417625427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
When I'm traveling is it possible to add money automatically at certain time points? | {
"text": "When I'm traveling is it possible to add money automatically at certain time points?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983901977539062
},
{
"label": "POSITIVE",
"score": 0.0016098030610010028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What is the charge for using a Top up card in the US? | {
"text": "What is the charge for using a Top up card in the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970560073852539
},
{
"label": "POSITIVE",
"score": 0.0029439684003591537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
My passcode is not being accepted | {
"text": "My passcode is not being accepted"
} | [
{
"label": "NEGATIVE",
"score": 0.9997937083244324
},
{
"label": "POSITIVE",
"score": 0.00020628886704798788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How come I was charged an extra fee when paying with the card? | {
"text": "How come I was charged an extra fee when paying with the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991974234580994
},
{
"label": "POSITIVE",
"score": 0.0008026172872632742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why won't cash come out of the ATM? | {
"text": "Why won't cash come out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936781525611877
},
{
"label": "POSITIVE",
"score": 0.006321879103779793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I edit my details? | {
"text": "Can I edit my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986592531204224
},
{
"label": "POSITIVE",
"score": 0.0013407833175733685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I would like to activate my card. | {
"text": "I would like to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.021055718883872032
},
{
"label": "POSITIVE",
"score": 0.9789443016052246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I need a new card, my old card is expiring. | {
"text": "I need a new card, my old card is expiring."
} | [
{
"label": "NEGATIVE",
"score": 0.9988106489181519
},
{
"label": "POSITIVE",
"score": 0.0011893354821950197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do I dispute a direct debit on my account? | {
"text": "How do I dispute a direct debit on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99875807762146
},
{
"label": "POSITIVE",
"score": 0.0012418741825968027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
It looks like my top up didn't work. Why? | {
"text": "It looks like my top up didn't work. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997890591621399
},
{
"label": "POSITIVE",
"score": 0.00021096732234582305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me? | {
"text": "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?"
} | [
{
"label": "NEGATIVE",
"score": 0.997075080871582
},
{
"label": "POSITIVE",
"score": 0.002924930537119508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I have an unauthorized direct debit on my account | {
"text": "I have an unauthorized direct debit on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9972202777862549
},
{
"label": "POSITIVE",
"score": 0.002779743168503046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this? | {
"text": "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992648959159851
},
{
"label": "POSITIVE",
"score": 0.0007350749219767749
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Should my top up still be pending? | {
"text": "Should my top up still be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056810772046447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
My latest transfer seems to be missing. | {
"text": "My latest transfer seems to be missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.0002335171593585983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I have a cash withdrawal that I don't recognize. | {
"text": "I have a cash withdrawal that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9990237951278687
},
{
"label": "POSITIVE",
"score": 0.0009761633700691164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.016694962978363037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
When do i activate auto top-up? | {
"text": "When do i activate auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959341287612915
},
{
"label": "POSITIVE",
"score": 0.004065790679305792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I no longer need AUD, I need GBP instead, how can I make this happen? | {
"text": "I no longer need AUD, I need GBP instead, how can I make this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988844990730286
},
{
"label": "POSITIVE",
"score": 0.0011155338725075126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How do I create a disposable virtual card? | {
"text": "How do I create a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994440674781799
},
{
"label": "POSITIVE",
"score": 0.0005559278069995344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My transfer failed when I tried. | {
"text": "My transfer failed when I tried."
} | [
{
"label": "NEGATIVE",
"score": 0.9997492432594299
},
{
"label": "POSITIVE",
"score": 0.00025069963885471225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I order a new card when my old one is ready to expire? | {
"text": "How do I order a new card when my old one is ready to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.000950923771597445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
If my cash withdrawal is still not showing, is something wrong? | {
"text": "If my cash withdrawal is still not showing, is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993330836296082
},
{
"label": "POSITIVE",
"score": 0.0006668827845714986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
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