text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I haven't received my card. | {
"text": "I haven't received my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994924068450928
},
{
"label": "POSITIVE",
"score": 0.0005075322696939111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem. | {
"text": "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem."
} | [
{
"label": "NEGATIVE",
"score": 0.9996634721755981
},
{
"label": "POSITIVE",
"score": 0.0003364809090271592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
When will my deposit from this morning show up? | {
"text": "When will my deposit from this morning show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963021278381348
},
{
"label": "POSITIVE",
"score": 0.0036978493444621563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it! | {
"text": "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993705153465271
},
{
"label": "POSITIVE",
"score": 0.0006295627099461854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How long until the card arrives? | {
"text": "How long until the card arrives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969809651374817
},
{
"label": "POSITIVE",
"score": 0.0030190041288733482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Will I be charged for topping up? | {
"text": "Will I be charged for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9114797711372375
},
{
"label": "POSITIVE",
"score": 0.08852024376392365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What do you do with all the identity information you're collecting from me? | {
"text": "What do you do with all the identity information you're collecting from me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973223805427551
},
{
"label": "POSITIVE",
"score": 0.002677662530913949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is? | {
"text": "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987844824790955
},
{
"label": "POSITIVE",
"score": 0.0012155250879004598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
There is a payment that has not processed. | {
"text": "There is a payment that has not processed."
} | [
{
"label": "NEGATIVE",
"score": 0.9975398778915405
},
{
"label": "POSITIVE",
"score": 0.0024601384066045284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Where can i find the virtual card? | {
"text": "Where can i find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990919828414917
},
{
"label": "POSITIVE",
"score": 0.0009080236777663231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can exchanged be made to EUR? | {
"text": "Can exchanged be made to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9776280522346497
},
{
"label": "POSITIVE",
"score": 0.02237190306186676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
When exchanging, how much are the rates? | {
"text": "When exchanging, how much are the rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952031373977661
},
{
"label": "POSITIVE",
"score": 0.004796826280653477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Google play top up help? | {
"text": "Google play top up help?"
} | [
{
"label": "NEGATIVE",
"score": 0.990262508392334
},
{
"label": "POSITIVE",
"score": 0.009737473912537098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
There is a cash withdrawl I don't remember. | {
"text": "There is a cash withdrawl I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9985445737838745
},
{
"label": "POSITIVE",
"score": 0.001455414923839271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I was unable to transfer money from my account. | {
"text": "I was unable to transfer money from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.0003443121677264571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Do you guys have any age restrictions? | {
"text": "Do you guys have any age restrictions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899047017097473
},
{
"label": "POSITIVE",
"score": 0.01009529922157526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not? | {
"text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?"
} | [
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004383329360280186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need a quick transfer from China. How long would that take? | {
"text": "I need a quick transfer from China. How long would that take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992827773094177
},
{
"label": "POSITIVE",
"score": 0.0007172925397753716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can you tell me what this fee is on my statement? | {
"text": "Can you tell me what this fee is on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997623860836029
},
{
"label": "POSITIVE",
"score": 0.002376094926148653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I have a duplicate payment on my account | {
"text": "I have a duplicate payment on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9980494976043701
},
{
"label": "POSITIVE",
"score": 0.001950498903170228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Yikes! I didn't get the amount of money that I requested. What do I do now? | {
"text": "Yikes! I didn't get the amount of money that I requested. What do I do now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.00048193352995440364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Is there a problem that makes my payments show pending? | {
"text": "Is there a problem that makes my payments show pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999189555644989
},
{
"label": "POSITIVE",
"score": 0.0008104862063191831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening? | {
"text": "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9891097545623779
},
{
"label": "POSITIVE",
"score": 0.010890213772654533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I see a direct debit charge that I did not approve | {
"text": "I see a direct debit charge that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9993820190429688
},
{
"label": "POSITIVE",
"score": 0.0006180124473758042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why can't I make multiple payments with my virtual card? | {
"text": "Why can't I make multiple payments with my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983503818511963
},
{
"label": "POSITIVE",
"score": 0.0016495937015861273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
$1 charge in transaction. | {
"text": "$1 charge in transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9591081142425537
},
{
"label": "POSITIVE",
"score": 0.040891870856285095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Looks like my card payment was cancelled. | {
"text": "Looks like my card payment was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997429251670837
},
{
"label": "POSITIVE",
"score": 0.000257074338151142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Tell me how to change my details. | {
"text": "Tell me how to change my details."
} | [
{
"label": "NEGATIVE",
"score": 0.04468001425266266
},
{
"label": "POSITIVE",
"score": 0.9553199410438538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I don't see me 'top up' in my wallet | {
"text": "I don't see me 'top up' in my wallet"
} | [
{
"label": "NEGATIVE",
"score": 0.998304009437561
},
{
"label": "POSITIVE",
"score": 0.0016960058128461242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
The recipient doesn't see the money transaction I made | {
"text": "The recipient doesn't see the money transaction I made"
} | [
{
"label": "NEGATIVE",
"score": 0.9992953538894653
},
{
"label": "POSITIVE",
"score": 0.0007046618266031146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I need a new card. | {
"text": "I need a new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9988757967948914
},
{
"label": "POSITIVE",
"score": 0.0011242255568504333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Under what condition will my payment revert? | {
"text": "Under what condition will my payment revert?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990344047546387
},
{
"label": "POSITIVE",
"score": 0.0009656146867200732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
i have been trying to add money with apple pay but it wont work, why? | {
"text": "i have been trying to add money with apple pay but it wont work, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9036681056022644
},
{
"label": "POSITIVE",
"score": 0.096331886947155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why am I being a charged for using my card? | {
"text": "Why am I being a charged for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965991377830505
},
{
"label": "POSITIVE",
"score": 0.0034009006340056658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I do not know what this cash withdrawal is | {
"text": "I do not know what this cash withdrawal is"
} | [
{
"label": "NEGATIVE",
"score": 0.999396562576294
},
{
"label": "POSITIVE",
"score": 0.0006034530815668404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How long will it take for my payment to go through? | {
"text": "How long will it take for my payment to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987603425979614
},
{
"label": "POSITIVE",
"score": 0.0012397097889333963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I have a card that expires in the coming month, do I have to specifically ask for the updated card? | {
"text": "I have a card that expires in the coming month, do I have to specifically ask for the updated card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964364767074585
},
{
"label": "POSITIVE",
"score": 0.003563507692888379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My cash withdrawal shows pending, why? | {
"text": "My cash withdrawal shows pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.996586799621582
},
{
"label": "POSITIVE",
"score": 0.0034132313448935747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do I get my money back for something I bought? | {
"text": "How do I get my money back for something I bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995166063308716
},
{
"label": "POSITIVE",
"score": 0.0004833394486922771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can you tell me where can change my PIN? | {
"text": "Can you tell me where can change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995858073234558
},
{
"label": "POSITIVE",
"score": 0.0004142116813454777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can I get an update on my replacement card? | {
"text": "Can I get an update on my replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992675185203552
},
{
"label": "POSITIVE",
"score": 0.0007325079059228301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong? | {
"text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.999616265296936
},
{
"label": "POSITIVE",
"score": 0.0003837021649815142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I withdrew cash and I think the exchange rate is wrong. | {
"text": "I withdrew cash and I think the exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.00040257524233311415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
There was a charge applied when I used my card. | {
"text": "There was a charge applied when I used my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9886250495910645
},
{
"label": "POSITIVE",
"score": 0.011374983936548233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What is the cost of a transfer? | {
"text": "What is the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976759552955627
},
{
"label": "POSITIVE",
"score": 0.0023240335285663605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why? | {
"text": "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996778964996338
},
{
"label": "POSITIVE",
"score": 0.0003221584192942828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT? | {
"text": "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991835951805115
},
{
"label": "POSITIVE",
"score": 0.0008164327591657639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My transfer is pending, why? | {
"text": "My transfer is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929510354995728
},
{
"label": "POSITIVE",
"score": 0.007048937492072582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
The cash I deposited using the ATM is still pending | {
"text": "The cash I deposited using the ATM is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9849247336387634
},
{
"label": "POSITIVE",
"score": 0.01507519744336605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Someone made a mistake on my money transfer because I was charged extra fees. | {
"text": "Someone made a mistake on my money transfer because I was charged extra fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9996929168701172
},
{
"label": "POSITIVE",
"score": 0.00030712521402165294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What are all of the different steps for identity checks? | {
"text": "What are all of the different steps for identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959239959716797
},
{
"label": "POSITIVE",
"score": 0.004075975157320499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it? | {
"text": "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993826150894165
},
{
"label": "POSITIVE",
"score": 0.0006173406145535409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What if my top up doesn't go through? | {
"text": "What if my top up doesn't go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.002287341747432947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I noticed that there's a payment on my card that's pending. | {
"text": "I noticed that there's a payment on my card that's pending."
} | [
{
"label": "NEGATIVE",
"score": 0.8933068513870239
},
{
"label": "POSITIVE",
"score": 0.10669317096471786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How long will it take to receive my money from my transfer transaction? | {
"text": "How long will it take to receive my money from my transfer transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993556141853333
},
{
"label": "POSITIVE",
"score": 0.0006444252794608474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How do I turn on my new card? | {
"text": "How do I turn on my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975786805152893
},
{
"label": "POSITIVE",
"score": 0.0024212959688156843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why did the ATM cancel my transaction | {
"text": "Why did the ATM cancel my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9993995428085327
},
{
"label": "POSITIVE",
"score": 0.0006003956077620387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card is stuck in an ATM machine, how do I get it back quickly? | {
"text": "My card is stuck in an ATM machine, how do I get it back quickly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995812773704529
},
{
"label": "POSITIVE",
"score": 0.0004186840960755944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
i cannot find my card PIN | {
"text": "i cannot find my card PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.9993461966514587
},
{
"label": "POSITIVE",
"score": 0.0006538124871440232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Is there a money transfer fee? | {
"text": "Is there a money transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989044666290283
},
{
"label": "POSITIVE",
"score": 0.001095527084544301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
For the identity check, what kind of documents do I need to have? | {
"text": "For the identity check, what kind of documents do I need to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.997927188873291
},
{
"label": "POSITIVE",
"score": 0.002072824165225029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
If my identy verifacation hasn't gone through can I use my account? | {
"text": "If my identy verifacation hasn't gone through can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991770386695862
},
{
"label": "POSITIVE",
"score": 0.0008229248924180865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
If I want to topup by card, how do I do it? | {
"text": "If I want to topup by card, how do I do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984248876571655
},
{
"label": "POSITIVE",
"score": 0.0015750988386571407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How long do deposits take to appear? I've been waiting for more than a week and need the money! | {
"text": "How long do deposits take to appear? I've been waiting for more than a week and need the money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832587045617402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What credit cards do you carry | {
"text": "What credit cards do you carry"
} | [
{
"label": "NEGATIVE",
"score": 0.008469082415103912
},
{
"label": "POSITIVE",
"score": 0.9915308952331543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How do you find the exchange rate? | {
"text": "How do you find the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986760020256042
},
{
"label": "POSITIVE",
"score": 0.001323979813605547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Is there a charge for sending out more cards? | {
"text": "Is there a charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984752535820007
},
{
"label": "POSITIVE",
"score": 0.0015247311675921082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is there any way to get another card on the same account? | {
"text": "Is there any way to get another card on the same account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997240900993347
},
{
"label": "POSITIVE",
"score": 0.00027585210045799613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is there always a charge when withdrawing money? | {
"text": "Is there always a charge when withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946666955947876
},
{
"label": "POSITIVE",
"score": 0.005333330947905779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Says that my top-up is incomplete? | {
"text": "Says that my top-up is incomplete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996743202209473
},
{
"label": "POSITIVE",
"score": 0.0003256394120398909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Are there restrictions on new cards in China? | {
"text": "Are there restrictions on new cards in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961302280426025
},
{
"label": "POSITIVE",
"score": 0.003869720036163926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I'm not happy with service and would like to delete this account. | {
"text": "I'm not happy with service and would like to delete this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997500777244568
},
{
"label": "POSITIVE",
"score": 0.00024991497048176825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me? | {
"text": "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991393089294434
},
{
"label": "POSITIVE",
"score": 0.0008606233750469983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I sent money and the recipient has not received their money after two weeks. | {
"text": "I sent money and the recipient has not received their money after two weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9974992871284485
},
{
"label": "POSITIVE",
"score": 0.002500752219930291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help! | {
"text": "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9969809651374817
},
{
"label": "POSITIVE",
"score": 0.003019009716808796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Are you going to charge me to collect the money? | {
"text": "Are you going to charge me to collect the money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946761131286621
},
{
"label": "POSITIVE",
"score": 0.005323939491063356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is there a way to top-up when it reaches a certain balance? | {
"text": "Is there a way to top-up when it reaches a certain balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982902407646179
},
{
"label": "POSITIVE",
"score": 0.0017097765812650323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Does it cost extra to send out more than one card? | {
"text": "Does it cost extra to send out more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987204074859619
},
{
"label": "POSITIVE",
"score": 0.00127965968567878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How long does it take for pending transfer transactions to post? | {
"text": "How long does it take for pending transfer transactions to post?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017770454287528992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How do I order a disposable virtual card? | {
"text": "How do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993133544921875
},
{
"label": "POSITIVE",
"score": 0.0006865926552563906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I do not understand what this particular direct debit is ? | {
"text": "I do not understand what this particular direct debit is ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996398687362671
},
{
"label": "POSITIVE",
"score": 0.0003600699419621378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
There is a payment I don't recognize | {
"text": "There is a payment I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9924501180648804
},
{
"label": "POSITIVE",
"score": 0.007549877278506756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I tried using my credit card with top up but it didn't work! I thought it was supposed to? | {
"text": "I tried using my credit card with top up but it didn't work! I thought it was supposed to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995703101158142
},
{
"label": "POSITIVE",
"score": 0.0004296867991797626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I have a cash withdrawal on my statement that I am unsure of. | {
"text": "I have a cash withdrawal on my statement that I am unsure of."
} | [
{
"label": "NEGATIVE",
"score": 0.9968858361244202
},
{
"label": "POSITIVE",
"score": 0.0031141689978539944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why have I been charged an extra £1? | {
"text": "Why have I been charged an extra £1?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963500499725342
},
{
"label": "POSITIVE",
"score": 0.003649919293820858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What fees are charged for a physical card? | {
"text": "What fees are charged for a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932664632797241
},
{
"label": "POSITIVE",
"score": 0.006733601447194815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
A payment shows up on the app that I never made. | {
"text": "A payment shows up on the app that I never made."
} | [
{
"label": "NEGATIVE",
"score": 0.9794170260429382
},
{
"label": "POSITIVE",
"score": 0.020582985132932663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I change my address ? | {
"text": "How do I change my address ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993242025375366
},
{
"label": "POSITIVE",
"score": 0.0006758699892088771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Are there steps to see where my funds come from? | {
"text": "Are there steps to see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981510043144226
},
{
"label": "POSITIVE",
"score": 0.0018490139627829194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Am I able to top up with this cheque I received? | {
"text": "Am I able to top up with this cheque I received?"
} | [
{
"label": "NEGATIVE",
"score": 0.985638439655304
},
{
"label": "POSITIVE",
"score": 0.014361627399921417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
When I attempted to make a transfer, it failed. | {
"text": "When I attempted to make a transfer, it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997199177742004
},
{
"label": "POSITIVE",
"score": 0.00028007448418065906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
The ATM charged me an extra fee, Why? | {
"text": "The ATM charged me an extra fee, Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954711198806763
},
{
"label": "POSITIVE",
"score": 0.004528876859694719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I am still currently waiting for the cash that has been deposited into the account this morning. | {
"text": "I am still currently waiting for the cash that has been deposited into the account this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9981200098991394
},
{
"label": "POSITIVE",
"score": 0.0018800247926265001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How are the exchange rates for transfers calculated? | {
"text": "How are the exchange rates for transfers calculated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994204044342041
},
{
"label": "POSITIVE",
"score": 0.0005796225159429014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Is there a charge for using transfers for top ups? | {
"text": "Is there a charge for using transfers for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988681077957153
},
{
"label": "POSITIVE",
"score": 0.0011319606564939022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there. | {
"text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there."
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027979796868748963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do I use my card if I lost my phone? | {
"text": "How do I use my card if I lost my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.999408483505249
},
{
"label": "POSITIVE",
"score": 0.000591518881265074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Do you have the option for a disposable virtual card? | {
"text": "Do you have the option for a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998706579208374
},
{
"label": "POSITIVE",
"score": 0.0012933778343722224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I received my new card. Where is it in the app? | {
"text": "I received my new card. Where is it in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991200566291809
},
{
"label": "POSITIVE",
"score": 0.0008799650240689516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
When will I be able to see the refund | {
"text": "When will I be able to see the refund"
} | [
{
"label": "NEGATIVE",
"score": 0.1231192797422409
},
{
"label": "POSITIVE",
"score": 0.8768807053565979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
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