text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Currently my card is broken. | {
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.0012043311726301908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What do I do if I completed a money transfer but the recipient hasn't received it? | {
"text": "What do I do if I completed a money transfer but the recipient hasn't received it?"
} | [
{
"label": "NEGATIVE",
"score": 0.999639630317688
},
{
"label": "POSITIVE",
"score": 0.0003603481163736433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that? | {
"text": "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993274211883545
},
{
"label": "POSITIVE",
"score": 0.0006726415595039725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I think my passcode was changed | {
"text": "I think my passcode was changed"
} | [
{
"label": "NEGATIVE",
"score": 0.9989588260650635
},
{
"label": "POSITIVE",
"score": 0.0010411756811663508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Where can I find out how to transfer money into my account. | {
"text": "Where can I find out how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142375688999891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
What cards do you accept to top up my account? | {
"text": "What cards do you accept to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9726108312606812
},
{
"label": "POSITIVE",
"score": 0.0273891631513834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I want a new card | {
"text": "I want a new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9921739101409912
},
{
"label": "POSITIVE",
"score": 0.007826120592653751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What do I do if my PIN was blocked? | {
"text": "What do I do if my PIN was blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992530941963196
},
{
"label": "POSITIVE",
"score": 0.0007468291441909969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can I top off with a debit card? | {
"text": "Can I top off with a debit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974279999732971
},
{
"label": "POSITIVE",
"score": 0.002572042169049382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What is my source of funds? | {
"text": "What is my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972825050354004
},
{
"label": "POSITIVE",
"score": 0.0027175042778253555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
is there a charge on withdrawals? | {
"text": "is there a charge on withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.001230802619829774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
When I tried to transfer funds to my friend today I was unable to do so, why? | {
"text": "When I tried to transfer funds to my friend today I was unable to do so, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.00033610069658607244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What do I do to Top up my card? | {
"text": "What do I do to Top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909771680831909
},
{
"label": "POSITIVE",
"score": 0.009022803045809269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What would the age limit be? | {
"text": "What would the age limit be?"
} | [
{
"label": "NEGATIVE",
"score": 0.980087399482727
},
{
"label": "POSITIVE",
"score": 0.0199126023799181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What types of foreign money can be used with this service.? | {
"text": "What types of foreign money can be used with this service.?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140834825113416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What is the limit on disposable cards? | {
"text": "What is the limit on disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978446960449219
},
{
"label": "POSITIVE",
"score": 0.0021553020924329758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What can I do to make my physical card work? | {
"text": "What can I do to make my physical card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988048076629639
},
{
"label": "POSITIVE",
"score": 0.001195244607515633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I think someone is using my card without my permission! | {
"text": "I think someone is using my card without my permission!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994100332260132
},
{
"label": "POSITIVE",
"score": 0.0005900191608816385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I think when I withdrew money when out of country the exchange rate was wrong. | {
"text": "I think when I withdrew money when out of country the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9989044666290283
},
{
"label": "POSITIVE",
"score": 0.0010955705074593425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Top up not available in my wallet. | {
"text": "Top up not available in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9996052384376526
},
{
"label": "POSITIVE",
"score": 0.00039473813376389444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it? | {
"text": "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978393316268921
},
{
"label": "POSITIVE",
"score": 0.002160649746656418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got. | {
"text": "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got."
} | [
{
"label": "NEGATIVE",
"score": 0.9963752627372742
},
{
"label": "POSITIVE",
"score": 0.0036246736999601126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do I make my transfer go through | {
"text": "How do I make my transfer go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9946927428245544
},
{
"label": "POSITIVE",
"score": 0.005307304672896862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need to change my name, since i just got married | {
"text": "I need to change my name, since i just got married"
} | [
{
"label": "NEGATIVE",
"score": 0.9986934065818787
},
{
"label": "POSITIVE",
"score": 0.0013065588427707553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What should I do if my passcode won't work? | {
"text": "What should I do if my passcode won't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.0004365264030639082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Have a payment that I haven't done. | {
"text": "Have a payment that I haven't done."
} | [
{
"label": "NEGATIVE",
"score": 0.7749199867248535
},
{
"label": "POSITIVE",
"score": 0.22508005797863007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Tell me how to setup a new PIN. | {
"text": "Tell me how to setup a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9969484210014343
},
{
"label": "POSITIVE",
"score": 0.0030516176484525204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What am I going to need in order to activate my card? | {
"text": "What am I going to need in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984130859375
},
{
"label": "POSITIVE",
"score": 0.001586897880770266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is my withdrawal from the ATM still showing as pending? | {
"text": "Why is my withdrawal from the ATM still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992690682411194
},
{
"label": "POSITIVE",
"score": 0.000730930594727397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My salary is in GBP - what should I do? | {
"text": "My salary is in GBP - what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979857206344604
},
{
"label": "POSITIVE",
"score": 0.0020142963621765375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Money that I have transferred hasn't arrived yet | {
"text": "Money that I have transferred hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9975021481513977
},
{
"label": "POSITIVE",
"score": 0.002497839741408825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How can i get a refund for something i just bought? | {
"text": "How can i get a refund for something i just bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.999466598033905
},
{
"label": "POSITIVE",
"score": 0.0005333612789399922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What are the charges for topping up US card? | {
"text": "What are the charges for topping up US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936671853065491
},
{
"label": "POSITIVE",
"score": 0.0063327886164188385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What is the identity verification process? | {
"text": "What is the identity verification process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980048537254333
},
{
"label": "POSITIVE",
"score": 0.0019951253198087215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
where do I top up my google pay? | {
"text": "where do I top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175942930392921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
In what way can I use the disposable cards? | {
"text": "In what way can I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995809197425842
},
{
"label": "POSITIVE",
"score": 0.00041908861021511257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I have been waiting for my transfer, shouldn't it be here already? | {
"text": "I have been waiting for my transfer, shouldn't it be here already?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991053938865662
},
{
"label": "POSITIVE",
"score": 0.0008945644367486238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
What types of currencies do you accept? | {
"text": "What types of currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.8533689379692078
},
{
"label": "POSITIVE",
"score": 0.146631121635437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do i access the auto top-up option? | {
"text": "How do i access the auto top-up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983965754508972
},
{
"label": "POSITIVE",
"score": 0.0016034494619816542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I have to verify my source of funds. | {
"text": "I have to verify my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9913182258605957
},
{
"label": "POSITIVE",
"score": 0.008681794628500938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I did a transfer and I was charged a fee that shouldn't be there! | {
"text": "I did a transfer and I was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993909597396851
},
{
"label": "POSITIVE",
"score": 0.0006090530077926815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
how can i add money from my amex card | {
"text": "how can i add money from my amex card"
} | [
{
"label": "NEGATIVE",
"score": 0.9988215565681458
},
{
"label": "POSITIVE",
"score": 0.0011784126982092857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I no longer want this can i cancel my purchase? | {
"text": "I no longer want this can i cancel my purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996397495269775
},
{
"label": "POSITIVE",
"score": 0.000360252452082932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I order a new card to China? | {
"text": "Can I order a new card to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978468418121338
},
{
"label": "POSITIVE",
"score": 0.002153185661882162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can I change my in at all ATM's? | {
"text": "Can I change my in at all ATM's?"
} | [
{
"label": "NEGATIVE",
"score": 0.998754620552063
},
{
"label": "POSITIVE",
"score": 0.0012453228700906038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Where do I go to verify my identity? | {
"text": "Where do I go to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987732768058777
},
{
"label": "POSITIVE",
"score": 0.0012266820995137095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I used foreign currency to buy something and I think the rate applied is incorrect. | {
"text": "I used foreign currency to buy something and I think the rate applied is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9995619654655457
},
{
"label": "POSITIVE",
"score": 0.0004380587488412857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What is the process for setting up and account for my child? | {
"text": "What is the process for setting up and account for my child?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890255331993103
},
{
"label": "POSITIVE",
"score": 0.01097447331994772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
The ATM is messed up. It gave me less than I wanted. | {
"text": "The ATM is messed up. It gave me less than I wanted."
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.0004302444285713136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I need clarity on why my card is not working. | {
"text": "I need clarity on why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999530553817749
},
{
"label": "POSITIVE",
"score": 0.00046940584434196353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Hey I thought transfers were free. Why are you charging me? | {
"text": "Hey I thought transfers were free. Why are you charging me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972143769264221
},
{
"label": "POSITIVE",
"score": 0.0027856233064085245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her? | {
"text": "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?"
} | [
{
"label": "NEGATIVE",
"score": 0.999169111251831
},
{
"label": "POSITIVE",
"score": 0.0008308846154250205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why do you need so much information about my identity? | {
"text": "Why do you need so much information about my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995977282524109
},
{
"label": "POSITIVE",
"score": 0.000402337551349774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I would prefer a Mastercard. | {
"text": "I would prefer a Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9788034558296204
},
{
"label": "POSITIVE",
"score": 0.021196531131863594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I notice that I have a card payment that's been cancelled. | {
"text": "I notice that I have a card payment that's been cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9996033310890198
},
{
"label": "POSITIVE",
"score": 0.0003966916701756418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Does a US transfer take long | {
"text": "Does a US transfer take long"
} | [
{
"label": "NEGATIVE",
"score": 0.991117000579834
},
{
"label": "POSITIVE",
"score": 0.00888304878026247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How do I know if my top-up went through? | {
"text": "How do I know if my top-up went through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005767051479779184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message. | {
"text": "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9996621608734131
},
{
"label": "POSITIVE",
"score": 0.00033778935903683305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Which currencies will you exchange? | {
"text": "Which currencies will you exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.11259110271930695
},
{
"label": "POSITIVE",
"score": 0.8874089121818542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Must I verify my identity? | {
"text": "Must I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945945143699646
},
{
"label": "POSITIVE",
"score": 0.005405484698712826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Should my top-up be completed by now? | {
"text": "Should my top-up be completed by now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987497329711914
},
{
"label": "POSITIVE",
"score": 0.0012502140598371625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I was not able to receive the correct amount of cash. | {
"text": "I was not able to receive the correct amount of cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997579455375671
},
{
"label": "POSITIVE",
"score": 0.00024207861861214042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I need to transfer something from China, How long will it take? | {
"text": "I need to transfer something from China, How long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005264332285150886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My statement contained a one pound extra fee | {
"text": "My statement contained a one pound extra fee"
} | [
{
"label": "NEGATIVE",
"score": 0.9800099730491638
},
{
"label": "POSITIVE",
"score": 0.01999000459909439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back? | {
"text": "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993706345558167
},
{
"label": "POSITIVE",
"score": 0.0006293446058407426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I get an auto Top-up? | {
"text": "Can I get an auto Top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988043308258057
},
{
"label": "POSITIVE",
"score": 0.001195659046061337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong. | {
"text": "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9994322657585144
},
{
"label": "POSITIVE",
"score": 0.0005677278968505561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked. | {
"text": "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked."
} | [
{
"label": "NEGATIVE",
"score": 0.5472291707992554
},
{
"label": "POSITIVE",
"score": 0.45277082920074463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why was my payment declined? I keep trying my card but it's not working. | {
"text": "Why was my payment declined? I keep trying my card but it's not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997089505195618
},
{
"label": "POSITIVE",
"score": 0.0002909752947743982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My card's expiration date is close. | {
"text": "My card's expiration date is close."
} | [
{
"label": "NEGATIVE",
"score": 0.998625636100769
},
{
"label": "POSITIVE",
"score": 0.001374338287860155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I'm not recognizing the card payment. | {
"text": "I'm not recognizing the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.00043015831033699214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I did a topup successfully but its not showing in balance. I think there is some problem in system. | {
"text": "I did a topup successfully but its not showing in balance. I think there is some problem in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005221242900006473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I lost my card and need a new one, will it cost me? | {
"text": "I lost my card and need a new one, will it cost me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.0003398804983589798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How long does a European transfer take? | {
"text": "How long does a European transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979996085166931
},
{
"label": "POSITIVE",
"score": 0.002000357024371624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I am overseas in China, can I get a replacement card? | {
"text": "I am overseas in China, can I get a replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992424249649048
},
{
"label": "POSITIVE",
"score": 0.0007576312054879963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Whats the minimum age to have an account | {
"text": "Whats the minimum age to have an account"
} | [
{
"label": "NEGATIVE",
"score": 0.6426308751106262
},
{
"label": "POSITIVE",
"score": 0.3573691248893738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I am still waiting for the cash to be returned from a cheque I deposited! | {
"text": "I am still waiting for the cash to be returned from a cheque I deposited!"
} | [
{
"label": "NEGATIVE",
"score": 0.9975064396858215
},
{
"label": "POSITIVE",
"score": 0.0024935791734606028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can I Transfer from SWIFT? | {
"text": "Can I Transfer from SWIFT?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951685667037964
},
{
"label": "POSITIVE",
"score": 0.004831412807106972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I prefer mastercard. | {
"text": "I prefer mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.003523467108607292
},
{
"label": "POSITIVE",
"score": 0.9964765906333923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account?? | {
"text": "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??"
} | [
{
"label": "NEGATIVE",
"score": 0.9980922341346741
},
{
"label": "POSITIVE",
"score": 0.001907812082208693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I got less cash than what I specified at the ATM. | {
"text": "I got less cash than what I specified at the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9988195300102234
},
{
"label": "POSITIVE",
"score": 0.0011804619571194053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I just noticed my transfer was declined and I don't know why. Can you help me? | {
"text": "I just noticed my transfer was declined and I don't know why. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979275465011597
},
{
"label": "POSITIVE",
"score": 0.0020723831839859486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
There's a €1 fee on my statement, why? | {
"text": "There's a €1 fee on my statement, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971598386764526
},
{
"label": "POSITIVE",
"score": 0.0028402197640389204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I go about getting a refund? | {
"text": "How do I go about getting a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988771080970764
},
{
"label": "POSITIVE",
"score": 0.001122844871133566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
The card is non-functional. | {
"text": "The card is non-functional."
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002978133561555296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How much is it to buy another card? I was hoping to buy another one. | {
"text": "How much is it to buy another card? I was hoping to buy another one."
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007070895517244935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I would like an extra card. | {
"text": "I would like an extra card."
} | [
{
"label": "NEGATIVE",
"score": 0.03414677083492279
},
{
"label": "POSITIVE",
"score": 0.965853214263916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Are there ATM fees? | {
"text": "Are there ATM fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959936141967773
},
{
"label": "POSITIVE",
"score": 0.004006367642432451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
If I were to do a transfer, what is the rate for that? | {
"text": "If I were to do a transfer, what is the rate for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993522763252258
},
{
"label": "POSITIVE",
"score": 0.0006477627321146429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is there a limit to the number of disposable cards per day? | {
"text": "Is there a limit to the number of disposable cards per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984416365623474
},
{
"label": "POSITIVE",
"score": 0.0015583349158987403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount | {
"text": "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount"
} | [
{
"label": "NEGATIVE",
"score": 0.995229959487915
},
{
"label": "POSITIVE",
"score": 0.0047700172290205956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Where can I use this card? | {
"text": "Where can I use this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986963868141174
},
{
"label": "POSITIVE",
"score": 0.0013036931632086635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
What is the handling fee for transfer? | {
"text": "What is the handling fee for transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961690306663513
},
{
"label": "POSITIVE",
"score": 0.003831004025414586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What can I use to verify my identity? | {
"text": "What can I use to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984990358352661
},
{
"label": "POSITIVE",
"score": 0.001500924932770431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How do I activate my card so I can start using it? | {
"text": "How do I activate my card so I can start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.998773992061615
},
{
"label": "POSITIVE",
"score": 0.0012259737122803926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My top-up is taking a while to process! | {
"text": "My top-up is taking a while to process!"
} | [
{
"label": "NEGATIVE",
"score": 0.9910867810249329
},
{
"label": "POSITIVE",
"score": 0.008913245983421803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
My phone has been stolen. | {
"text": "My phone has been stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.996890127658844
},
{
"label": "POSITIVE",
"score": 0.0031099191401153803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
passcode retrieval | {
"text": "passcode retrieval"
} | [
{
"label": "NEGATIVE",
"score": 0.974770188331604
},
{
"label": "POSITIVE",
"score": 0.025229768827557564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How do I activate my card that just arrived? | {
"text": "How do I activate my card that just arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016041960334405303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I noticed that my card was charged more than once for one thing. | {
"text": "I noticed that my card was charged more than once for one thing."
} | [
{
"label": "NEGATIVE",
"score": 0.9831111431121826
},
{
"label": "POSITIVE",
"score": 0.016888845711946487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
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