text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I have more disposable cards? | {
"text": "Can I have more disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577976116910577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My card won't physically work. | {
"text": "My card won't physically work."
} | [
{
"label": "NEGATIVE",
"score": 0.999510645866394
},
{
"label": "POSITIVE",
"score": 0.0004893031436949968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
After my checque or cash deposit, my balance didn't update. | {
"text": "After my checque or cash deposit, my balance didn't update."
} | [
{
"label": "NEGATIVE",
"score": 0.998416543006897
},
{
"label": "POSITIVE",
"score": 0.0015834226505830884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My transfer still says pending | {
"text": "My transfer still says pending"
} | [
{
"label": "NEGATIVE",
"score": 0.7550441026687622
},
{
"label": "POSITIVE",
"score": 0.2449558526277542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why is allowance not being given to my beneficiary? | {
"text": "Why is allowance not being given to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.979794442653656
},
{
"label": "POSITIVE",
"score": 0.020205581560730934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
As far as courtries go which ones are supported? | {
"text": "As far as courtries go which ones are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9637547135353088
},
{
"label": "POSITIVE",
"score": 0.036245204508304596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My top up isnt working | {
"text": "My top up isnt working"
} | [
{
"label": "NEGATIVE",
"score": 0.9718685746192932
},
{
"label": "POSITIVE",
"score": 0.02813138999044895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My card payment failed. | {
"text": "My card payment failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997550845146179
},
{
"label": "POSITIVE",
"score": 0.00024487145128659904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I see a charge of 1L I do not recognize on my statement | {
"text": "I see a charge of 1L I do not recognize on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9917230010032654
},
{
"label": "POSITIVE",
"score": 0.00827696267515421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can I get a card that works in other countries like Africa and Indonesia? | {
"text": "Can I get a card that works in other countries like Africa and Indonesia?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934284090995789
},
{
"label": "POSITIVE",
"score": 0.006571591831743717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Given a choice, I'd rather have Mastercard. | {
"text": "Given a choice, I'd rather have Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9990144968032837
},
{
"label": "POSITIVE",
"score": 0.000985517050139606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it? | {
"text": "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984845519065857
},
{
"label": "POSITIVE",
"score": 0.0015154255088418722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why is there extra cash in my account? | {
"text": "Why is there extra cash in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989379048347473
},
{
"label": "POSITIVE",
"score": 0.001062113675288856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I want to terminate my account | {
"text": "I want to terminate my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9997374415397644
},
{
"label": "POSITIVE",
"score": 0.00026254027034156024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Do I get to have one of those virtual cards I've heard about? | {
"text": "Do I get to have one of those virtual cards I've heard about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934409260749817
},
{
"label": "POSITIVE",
"score": 0.006559133064001799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently. | {
"text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently."
} | [
{
"label": "NEGATIVE",
"score": 0.990679919719696
},
{
"label": "POSITIVE",
"score": 0.009320062585175037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why can't I transfer to another account? | {
"text": "Why can't I transfer to another account?"
} | [
{
"label": "NEGATIVE",
"score": 0.997766375541687
},
{
"label": "POSITIVE",
"score": 0.002233688486739993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here? | {
"text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996951818466187
},
{
"label": "POSITIVE",
"score": 0.0003047951322514564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How can I check on the status of my new card? | {
"text": "How can I check on the status of my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976630210876465
},
{
"label": "POSITIVE",
"score": 0.002337029902264476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why am I charged a fee for withdrawing cash? | {
"text": "Why am I charged a fee for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984203577041626
},
{
"label": "POSITIVE",
"score": 0.0015796112129464746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay. | {
"text": "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.000535589293576777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
The rate of exchange for my cash withdrawal is wrong. | {
"text": "The rate of exchange for my cash withdrawal is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996907711029053
},
{
"label": "POSITIVE",
"score": 0.00030928905471228063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago. | {
"text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9979346990585327
},
{
"label": "POSITIVE",
"score": 0.0020652625244110823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I am still waiting for a money transfer to appear. | {
"text": "I am still waiting for a money transfer to appear."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.000700239441357553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
When can I expect my card? | {
"text": "When can I expect my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914858937263489
},
{
"label": "POSITIVE",
"score": 0.008514104411005974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I want one of the virtual cards! | {
"text": "I want one of the virtual cards!"
} | [
{
"label": "NEGATIVE",
"score": 0.905841052532196
},
{
"label": "POSITIVE",
"score": 0.09415899217128754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How is the exchange rate doing? | {
"text": "How is the exchange rate doing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988915324211121
},
{
"label": "POSITIVE",
"score": 0.001108479918912053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I have lost my card, but need to place an online order! How do I get a virtual card instantly? | {
"text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992885589599609
},
{
"label": "POSITIVE",
"score": 0.0007113831816241145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How do I to up by card? | {
"text": "How do I to up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945652484893799
},
{
"label": "POSITIVE",
"score": 0.005434697959572077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
i need to top up by card. | {
"text": "i need to top up by card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978419542312622
},
{
"label": "POSITIVE",
"score": 0.0021579833701252937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732335910201073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Please tell me what this direct debit in my statement is | {
"text": "Please tell me what this direct debit in my statement is"
} | [
{
"label": "NEGATIVE",
"score": 0.9927108287811279
},
{
"label": "POSITIVE",
"score": 0.007289139553904533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My card payment had the wrong exchange rate | {
"text": "My card payment had the wrong exchange rate"
} | [
{
"label": "NEGATIVE",
"score": 0.9995239973068237
},
{
"label": "POSITIVE",
"score": 0.0004759983567055315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can I get a Visa card? | {
"text": "Can I get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935175180435181
},
{
"label": "POSITIVE",
"score": 0.006482462398707867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Explain to me how to verify the top-up card. | {
"text": "Explain to me how to verify the top-up card."
} | [
{
"label": "NEGATIVE",
"score": 0.9749971032142639
},
{
"label": "POSITIVE",
"score": 0.025002866983413696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How long does it take for cash withdrawals to hit my account? | {
"text": "How long does it take for cash withdrawals to hit my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992278814315796
},
{
"label": "POSITIVE",
"score": 0.0007721363799646497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I need to make a purchase online, where is my virtual card? | {
"text": "I need to make a purchase online, where is my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996103644371033
},
{
"label": "POSITIVE",
"score": 0.000389688037103042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can i set up an auto top-up? | {
"text": "Can i set up an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991112351417542
},
{
"label": "POSITIVE",
"score": 0.0008886935538612306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What currencies can be exchanged in the app? | {
"text": "What currencies can be exchanged in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951541423797607
},
{
"label": "POSITIVE",
"score": 0.004845892544835806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I am waiting on this refund, hurry up. | {
"text": "I am waiting on this refund, hurry up."
} | [
{
"label": "NEGATIVE",
"score": 0.9990696310997009
},
{
"label": "POSITIVE",
"score": 0.0009303532424382865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Where can I get a physical card? | {
"text": "Where can I get a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992371797561646
},
{
"label": "POSITIVE",
"score": 0.0007628742605447769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I change my account details? | {
"text": "How can I change my account details?"
} | [
{
"label": "NEGATIVE",
"score": 0.999563992023468
},
{
"label": "POSITIVE",
"score": 0.00043602773803286254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I don't understanfd how to top up | {
"text": "I don't understanfd how to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9989641904830933
},
{
"label": "POSITIVE",
"score": 0.0010357990395277739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
The machine only paid me a hundred when I wanted 20 | {
"text": "The machine only paid me a hundred when I wanted 20"
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010177729418501258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away. | {
"text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away."
} | [
{
"label": "NEGATIVE",
"score": 0.04923250898718834
},
{
"label": "POSITIVE",
"score": 0.950767457485199
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here. | {
"text": "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here."
} | [
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.0011116067180410028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why didn't the money I transferred into my account get added to my balance? | {
"text": "Why didn't the money I transferred into my account get added to my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984094500541687
},
{
"label": "POSITIVE",
"score": 0.0015905655454844236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I didn't get all the cash I asked for | {
"text": "I didn't get all the cash I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536389118991792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Are transfers not free? I didn't know I would be charged for transfers. | {
"text": "Are transfers not free? I didn't know I would be charged for transfers."
} | [
{
"label": "NEGATIVE",
"score": 0.9950757622718811
},
{
"label": "POSITIVE",
"score": 0.004924272187054157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can I get a disposable card? How many can I have? How often can I use them? | {
"text": "Can I get a disposable card? How many can I have? How often can I use them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994274377822876
},
{
"label": "POSITIVE",
"score": 0.0005726254894398153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where are the cards transported to? | {
"text": "Where are the cards transported to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971070885658264
},
{
"label": "POSITIVE",
"score": 0.002892889780923724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I wanted to top up my account and it doesn't look like it worked | {
"text": "I wanted to top up my account and it doesn't look like it worked"
} | [
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.0002676075673662126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
wheres my pin | {
"text": "wheres my pin"
} | [
{
"label": "NEGATIVE",
"score": 0.9838733077049255
},
{
"label": "POSITIVE",
"score": 0.016126735135912895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can I get some help activating my new card? | {
"text": "Can I get some help activating my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999366819858551
},
{
"label": "POSITIVE",
"score": 0.0006331987679004669
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I've tried many times to make a payment, but it's not going through. What's wrong? | {
"text": "I've tried many times to make a payment, but it's not going through. What's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993969202041626
},
{
"label": "POSITIVE",
"score": 0.0006030407967045903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why did you charge me extra when I withdrew cash? | {
"text": "Why did you charge me extra when I withdrew cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982788562774658
},
{
"label": "POSITIVE",
"score": 0.0017212091479450464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How long do transfers from Europe take? | {
"text": "How long do transfers from Europe take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967775940895081
},
{
"label": "POSITIVE",
"score": 0.003222395433112979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How come my refund hasn't appeared on my statement? | {
"text": "How come my refund hasn't appeared on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004976612981408834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Who do I talk to about the ATM swallowing my card? | {
"text": "Who do I talk to about the ATM swallowing my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980717301368713
},
{
"label": "POSITIVE",
"score": 0.0019282647408545017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I tried using a check to update my balance, but it isn't work? Is something wrong? | {
"text": "I tried using a check to update my balance, but it isn't work? Is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.0004068759153597057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I sent a check into the system but still haven't received the cash yet | {
"text": "I sent a check into the system but still haven't received the cash yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9987126588821411
},
{
"label": "POSITIVE",
"score": 0.0012873379746451974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future. | {
"text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future."
} | [
{
"label": "NEGATIVE",
"score": 0.8387267589569092
},
{
"label": "POSITIVE",
"score": 0.1612732708454132
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I am having problems with my contactless. | {
"text": "I am having problems with my contactless."
} | [
{
"label": "NEGATIVE",
"score": 0.9995529055595398
},
{
"label": "POSITIVE",
"score": 0.0004471035790629685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
how much is it to exchange currency | {
"text": "how much is it to exchange currency"
} | [
{
"label": "NEGATIVE",
"score": 0.9961742758750916
},
{
"label": "POSITIVE",
"score": 0.003825695486739278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now. | {
"text": "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now."
} | [
{
"label": "NEGATIVE",
"score": 0.997771143913269
},
{
"label": "POSITIVE",
"score": 0.0022288730833679438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
It won't let me activate my card. | {
"text": "It won't let me activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.8969859480857849
},
{
"label": "POSITIVE",
"score": 0.10301405191421509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What is this cash withdrawal on my statement? | {
"text": "What is this cash withdrawal on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.0009092249092645943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I use your app to exchange between USD and GBP | {
"text": "Can I use your app to exchange between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.9843565821647644
},
{
"label": "POSITIVE",
"score": 0.01564348116517067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me? | {
"text": "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966520667076111
},
{
"label": "POSITIVE",
"score": 0.0033479928970336914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant? | {
"text": "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992836117744446
},
{
"label": "POSITIVE",
"score": 0.0007163903792388737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I activate my new card I just got? | {
"text": "How do I activate my new card I just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973656535148621
},
{
"label": "POSITIVE",
"score": 0.00263436371460557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I want to use cash to top up. | {
"text": "I want to use cash to top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9975591897964478
},
{
"label": "POSITIVE",
"score": 0.0024408476892858744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I want to request a physical card | {
"text": "I want to request a physical card"
} | [
{
"label": "NEGATIVE",
"score": 0.9854941368103027
},
{
"label": "POSITIVE",
"score": 0.014505905099213123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please? | {
"text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9391690492630005
},
{
"label": "POSITIVE",
"score": 0.06083093583583832
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
why hasn't my virtual card arrived? | {
"text": "why hasn't my virtual card arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.998478353023529
},
{
"label": "POSITIVE",
"score": 0.001521650468930602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can my teenager have an account? | {
"text": "Can my teenager have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968593120574951
},
{
"label": "POSITIVE",
"score": 0.00314068840816617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can I add money automatically to my account while traveling? | {
"text": "Can I add money automatically to my account while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977032542228699
},
{
"label": "POSITIVE",
"score": 0.0022967401891946793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Where did my top-up go? I can't find it in my wallet | {
"text": "Where did my top-up go? I can't find it in my wallet"
} | [
{
"label": "NEGATIVE",
"score": 0.99934321641922
},
{
"label": "POSITIVE",
"score": 0.0006567667587660253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why is my payment in pending status? | {
"text": "Why is my payment in pending status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983571171760559
},
{
"label": "POSITIVE",
"score": 0.0016428281087428331
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
my cash balance less than what I thought | {
"text": "my cash balance less than what I thought"
} | [
{
"label": "NEGATIVE",
"score": 0.9992796778678894
},
{
"label": "POSITIVE",
"score": 0.0007203614804893732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I can't recall my password. | {
"text": "I can't recall my password."
} | [
{
"label": "NEGATIVE",
"score": 0.999016284942627
},
{
"label": "POSITIVE",
"score": 0.0009836775716394186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through? | {
"text": "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994722008705139
},
{
"label": "POSITIVE",
"score": 0.0005278445896692574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Please help me regarding a direct debit in the app that I don't recognize. | {
"text": "Please help me regarding a direct debit in the app that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9973887801170349
},
{
"label": "POSITIVE",
"score": 0.002611242700368166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I make my PIN work again? | {
"text": "How do I make my PIN work again?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992904663085938
},
{
"label": "POSITIVE",
"score": 0.0007095226319506764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
need to exchange currencies | {
"text": "need to exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.9763523936271667
},
{
"label": "POSITIVE",
"score": 0.02364758960902691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Could you please freeze my card immediately? | {
"text": "Could you please freeze my card immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994788765907288
},
{
"label": "POSITIVE",
"score": 0.0005211937241256237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
It seems like my card payment didn't work. | {
"text": "It seems like my card payment didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999795138835907
},
{
"label": "POSITIVE",
"score": 0.0002048724563792348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Where do you mail physical cards? | {
"text": "Where do you mail physical cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978394508361816
},
{
"label": "POSITIVE",
"score": 0.0021604986395686865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Is something wrong with my account, my balance didn't change after I transferred some money | {
"text": "Is something wrong with my account, my balance didn't change after I transferred some money"
} | [
{
"label": "NEGATIVE",
"score": 0.9995711445808411
},
{
"label": "POSITIVE",
"score": 0.0004288665659260005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
There is a withdrawal waiting. | {
"text": "There is a withdrawal waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9980693459510803
},
{
"label": "POSITIVE",
"score": 0.0019306365866214037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?! | {
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972232580184937
},
{
"label": "POSITIVE",
"score": 0.0027767878491431475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My card no longer works. | {
"text": "My card no longer works."
} | [
{
"label": "NEGATIVE",
"score": 0.9997746348381042
},
{
"label": "POSITIVE",
"score": 0.00022538818302564323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I no longer want to transfer funds, can we cancel that transaction? | {
"text": "I no longer want to transfer funds, can we cancel that transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996914863586426
},
{
"label": "POSITIVE",
"score": 0.00030857924139127135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I top up using my card? | {
"text": "How do I top up using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935588240623474
},
{
"label": "POSITIVE",
"score": 0.006441162433475256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now! | {
"text": "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9768818020820618
},
{
"label": "POSITIVE",
"score": 0.0231181588023901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge. | {
"text": "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9990124702453613
},
{
"label": "POSITIVE",
"score": 0.0009875638643279672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I am from X but am traveling to Y - how do I get currency for Y? | {
"text": "I am from X but am traveling to Y - how do I get currency for Y?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985311031341553
},
{
"label": "POSITIVE",
"score": 0.0014688594965264201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
There is a transfer not showing on my account. | {
"text": "There is a transfer not showing on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436389521695673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Is my card activated? | {
"text": "Is my card activated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9889229536056519
},
{
"label": "POSITIVE",
"score": 0.01107710599899292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My top up didn't go through | {
"text": "My top up didn't go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9950503706932068
},
{
"label": "POSITIVE",
"score": 0.004949579946696758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
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