text
stringlengths 13
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| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I received a returned payment that I made. | {
"text": "I received a returned payment that I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9711962938308716
},
{
"label": "POSITIVE",
"score": 0.028803756460547447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
how can i add money to my account if you don't accept cash | {
"text": "how can i add money to my account if you don't accept cash"
} | [
{
"label": "NEGATIVE",
"score": 0.994466245174408
},
{
"label": "POSITIVE",
"score": 0.00553374458104372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why am I charged to get money from the ATM? | {
"text": "Why am I charged to get money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017561386339366436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
i have been trying to top up my account with a check but it won't work | {
"text": "i have been trying to top up my account with a check but it won't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9996752738952637
},
{
"label": "POSITIVE",
"score": 0.0003247174608986825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I have kids and I'm curious at what age could they start to use your service. | {
"text": "I have kids and I'm curious at what age could they start to use your service."
} | [
{
"label": "NEGATIVE",
"score": 0.9859938621520996
},
{
"label": "POSITIVE",
"score": 0.014006088487803936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I want a new PIN please. | {
"text": "I want a new PIN please."
} | [
{
"label": "NEGATIVE",
"score": 0.9828563332557678
},
{
"label": "POSITIVE",
"score": 0.017143720760941505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it. | {
"text": "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9989151954650879
},
{
"label": "POSITIVE",
"score": 0.001084767747670412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do i change my identity? | {
"text": "How do i change my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.0014903871342539787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My phone was stolen, what should I do? | {
"text": "My phone was stolen, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992958307266235
},
{
"label": "POSITIVE",
"score": 0.0007041354547254741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
The exchange rate looks wrong on a holiday purchase | {
"text": "The exchange rate looks wrong on a holiday purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994460940361023
},
{
"label": "POSITIVE",
"score": 0.0005539017729461193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
One of my card payments, I don't recognise the name of the merchant. | {
"text": "One of my card payments, I don't recognise the name of the merchant."
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.0003375257656443864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I deposit through bank transfer? | {
"text": "How do I deposit through bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981284737586975
},
{
"label": "POSITIVE",
"score": 0.001871553249657154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Card delivery services? Where? | {
"text": "Card delivery services? Where?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977207779884338
},
{
"label": "POSITIVE",
"score": 0.002279243664816022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What is the max amount of top-ups? | {
"text": "What is the max amount of top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.26041290163993835
},
{
"label": "POSITIVE",
"score": 0.7395870685577393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear? | {
"text": "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.998635470867157
},
{
"label": "POSITIVE",
"score": 0.0013644547434523702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Is there a way to see where my money originally came from? | {
"text": "Is there a way to see where my money originally came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990594983100891
},
{
"label": "POSITIVE",
"score": 0.0009404526208527386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I am trying to complete a transfer but I keep getting an error message. | {
"text": "I am trying to complete a transfer but I keep getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.999321699142456
},
{
"label": "POSITIVE",
"score": 0.0006783287972211838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How do I edit the personal details on my account? | {
"text": "How do I edit the personal details on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992029070854187
},
{
"label": "POSITIVE",
"score": 0.0007970971055328846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Just received my replacement card, what steps do i need to take to activate it? | {
"text": "Just received my replacement card, what steps do i need to take to activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018037998815998435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Are there fees for adding money with an International card? | {
"text": "Are there fees for adding money with an International card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981551766395569
},
{
"label": "POSITIVE",
"score": 0.00184482685290277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What foreign exchange rate will I get? | {
"text": "What foreign exchange rate will I get?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941760301589966
},
{
"label": "POSITIVE",
"score": 0.005823950283229351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Seems like my top up has been cancelled | {
"text": "Seems like my top up has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9997221827507019
},
{
"label": "POSITIVE",
"score": 0.0002777580521069467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
may I have a Visa and a Mastercard from you. | {
"text": "may I have a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.7318968772888184
},
{
"label": "POSITIVE",
"score": 0.26810312271118164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
what amount of time does it take for a transfer to reflect and be available | {
"text": "what amount of time does it take for a transfer to reflect and be available"
} | [
{
"label": "NEGATIVE",
"score": 0.99444180727005
},
{
"label": "POSITIVE",
"score": 0.005558152217417955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I am missing my refund. | {
"text": "I am missing my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9997578263282776
},
{
"label": "POSITIVE",
"score": 0.00024223077343776822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why would my card payment get reverted? | {
"text": "Why would my card payment get reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994511008262634
},
{
"label": "POSITIVE",
"score": 0.0005489274626597762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I tried to get cash in the ATM but it was not approved | {
"text": "I tried to get cash in the ATM but it was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9996434450149536
},
{
"label": "POSITIVE",
"score": 0.00035650061909109354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where did my extra fee for the transfer come from? | {
"text": "Where did my extra fee for the transfer come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991700649261475
},
{
"label": "POSITIVE",
"score": 0.0008300098706968129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can I put my found card back into the app on my phone? | {
"text": "Can I put my found card back into the app on my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994901418685913
},
{
"label": "POSITIVE",
"score": 0.000509844918269664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My card won't work right now. | {
"text": "My card won't work right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101985880173743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is there a limit on how much I can top up? | {
"text": "Is there a limit on how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977127313613892
},
{
"label": "POSITIVE",
"score": 0.002287229523062706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to. | {
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
} | [
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.00057702959747985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can both Visa and Mastercard be chosen? | {
"text": "Can both Visa and Mastercard be chosen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940531849861145
},
{
"label": "POSITIVE",
"score": 0.005946850869804621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
My marital status has change, I got to correct my name to reflect that. | {
"text": "My marital status has change, I got to correct my name to reflect that."
} | [
{
"label": "NEGATIVE",
"score": 0.9901924133300781
},
{
"label": "POSITIVE",
"score": 0.009807603433728218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why is the exchange rate different on my recent purchase? | {
"text": "Why is the exchange rate different on my recent purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961054921150208
},
{
"label": "POSITIVE",
"score": 0.003894526744261384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I would like to cancel my purchase. | {
"text": "I would like to cancel my purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997468590736389
},
{
"label": "POSITIVE",
"score": 0.00025317061226814985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me? | {
"text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.0007003242499195039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it? | {
"text": "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9912556409835815
},
{
"label": "POSITIVE",
"score": 0.00874430499970913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What are then rules on beneficiaries? | {
"text": "What are then rules on beneficiaries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914492964744568
},
{
"label": "POSITIVE",
"score": 0.008550666272640228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Was my transaction reverted with my card? | {
"text": "Was my transaction reverted with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986526966094971
},
{
"label": "POSITIVE",
"score": 0.0013472877908498049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I withdrew cash abroad and the exchange rate applied is wrong. | {
"text": "I withdrew cash abroad and the exchange rate applied is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999734103679657
},
{
"label": "POSITIVE",
"score": 0.0002659200399648398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
When I made a cash transfer abroad the wrong exchange rate was applied | {
"text": "When I made a cash transfer abroad the wrong exchange rate was applied"
} | [
{
"label": "NEGATIVE",
"score": 0.9988076686859131
},
{
"label": "POSITIVE",
"score": 0.0011923783458769321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
When will my returned transaction show up on my account? | {
"text": "When will my returned transaction show up on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998482882976532
},
{
"label": "POSITIVE",
"score": 0.001517083728685975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
There is a record of payment I never submitted on the app. | {
"text": "There is a record of payment I never submitted on the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9942195415496826
},
{
"label": "POSITIVE",
"score": 0.005780523642897606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I want to get rid of the account, and delete personal information . | {
"text": "I want to get rid of the account, and delete personal information ."
} | [
{
"label": "NEGATIVE",
"score": 0.9997552037239075
},
{
"label": "POSITIVE",
"score": 0.00024481333093717694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What are the countries you have offices in? | {
"text": "What are the countries you have offices in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9236568212509155
},
{
"label": "POSITIVE",
"score": 0.07634313404560089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I think there's been an unauthorized cash withdrawal from my account. | {
"text": "I think there's been an unauthorized cash withdrawal from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.0005394325708039105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I don't have the means to prove my identity. | {
"text": "I don't have the means to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997668862342834
},
{
"label": "POSITIVE",
"score": 0.00023317521845456213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How can many disposable cards can I have per day? | {
"text": "How can many disposable cards can I have per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375540349632502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How can I cancel a transaction to a wrong account? | {
"text": "How can I cancel a transaction to a wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.0002615663397591561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
how to track the card you sent | {
"text": "how to track the card you sent"
} | [
{
"label": "NEGATIVE",
"score": 0.8927283883094788
},
{
"label": "POSITIVE",
"score": 0.10727164894342422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
when should I receive my refund | {
"text": "when should I receive my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9956139326095581
},
{
"label": "POSITIVE",
"score": 0.004386032931506634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why would the ATM machine fail to give me the cash withdrawal I requested? | {
"text": "Why would the ATM machine fail to give me the cash withdrawal I requested?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985594153404236
},
{
"label": "POSITIVE",
"score": 0.0014406376285478473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I'm cancelling this charge. I still have not received what I bought from these people a while ago. | {
"text": "I'm cancelling this charge. I still have not received what I bought from these people a while ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9996304512023926
},
{
"label": "POSITIVE",
"score": 0.0003695013583637774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why was my top-up rejected? | {
"text": "Why was my top-up rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988227486610413
},
{
"label": "POSITIVE",
"score": 0.0011772655416280031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What are the steps I need to do if I have a stolen card? | {
"text": "What are the steps I need to do if I have a stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981449842453003
},
{
"label": "POSITIVE",
"score": 0.0018550714012235403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Tell me why I need top-up to be verified? | {
"text": "Tell me why I need top-up to be verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993483424186707
},
{
"label": "POSITIVE",
"score": 0.0006516954163089395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I do not have the information to verify my identify. | {
"text": "I do not have the information to verify my identify."
} | [
{
"label": "NEGATIVE",
"score": 0.9997590184211731
},
{
"label": "POSITIVE",
"score": 0.0002409302833257243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
You can use it anywhere that accepts Mastercard. | {
"text": "You can use it anywhere that accepts Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.8139578700065613
},
{
"label": "POSITIVE",
"score": 0.1860421746969223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why is my ATM cash withdrawal not working? | {
"text": "Why is my ATM cash withdrawal not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995915293693542
},
{
"label": "POSITIVE",
"score": 0.00040853378595784307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I would like some more physical cards, what is my limit? | {
"text": "I would like some more physical cards, what is my limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940093755722046
},
{
"label": "POSITIVE",
"score": 0.005990650970488787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why haven't I received a refund yet? | {
"text": "Why haven't I received a refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.001490384223870933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My card will expire next month, will I need to order a new one? | {
"text": "My card will expire next month, will I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986214637756348
},
{
"label": "POSITIVE",
"score": 0.0013785515911877155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Do you support direct deposits from my employer? | {
"text": "Do you support direct deposits from my employer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9780305624008179
},
{
"label": "POSITIVE",
"score": 0.021969515830278397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why isn't the transfer I made to a friend showing? | {
"text": "Why isn't the transfer I made to a friend showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984500408172607
},
{
"label": "POSITIVE",
"score": 0.0015499279834330082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me. | {
"text": "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9988245368003845
},
{
"label": "POSITIVE",
"score": 0.0011754827573895454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything. | {
"text": "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything."
} | [
{
"label": "NEGATIVE",
"score": 0.9995470643043518
},
{
"label": "POSITIVE",
"score": 0.00045294256415218115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I have no way to prove my identity. | {
"text": "I have no way to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997332692146301
},
{
"label": "POSITIVE",
"score": 0.00026676413835957646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why would the app show a withdrawal that I did not make? | {
"text": "Why would the app show a withdrawal that I did not make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994403719902039
},
{
"label": "POSITIVE",
"score": 0.0005596621194854379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I deposited a check a few days ago and it's still not gone in! Please help me with this | {
"text": "I deposited a check a few days ago and it's still not gone in! Please help me with this"
} | [
{
"label": "NEGATIVE",
"score": 0.9146075248718262
},
{
"label": "POSITIVE",
"score": 0.0853925347328186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I think there's a purchase at a store that I didn't go to. | {
"text": "I think there's a purchase at a store that I didn't go to."
} | [
{
"label": "NEGATIVE",
"score": 0.98739093542099
},
{
"label": "POSITIVE",
"score": 0.012609004974365234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is there any reason why my card didn't work when I tried to top up? | {
"text": "Is there any reason why my card didn't work when I tried to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999643087387085
},
{
"label": "POSITIVE",
"score": 0.00035684608155861497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can I set my own top-up limit? | {
"text": "Can I set my own top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982300400733948
},
{
"label": "POSITIVE",
"score": 0.0017699693562462926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Would I be able to use SWIFT transfers? | {
"text": "Would I be able to use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991958737373352
},
{
"label": "POSITIVE",
"score": 0.0008041058317758143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What's up with verifying top-ups? | {
"text": "What's up with verifying top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860710501670837
},
{
"label": "POSITIVE",
"score": 0.013928904198110104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I've transferred money into my account but the balance is the same | {
"text": "I've transferred money into my account but the balance is the same"
} | [
{
"label": "NEGATIVE",
"score": 0.991801917552948
},
{
"label": "POSITIVE",
"score": 0.008198139257729053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What does pending payment mean? | {
"text": "What does pending payment mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969469904899597
},
{
"label": "POSITIVE",
"score": 0.003053071675822139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why am I being charged for getting cash? | {
"text": "Why am I being charged for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974752068519592
},
{
"label": "POSITIVE",
"score": 0.0025247230660170317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet. | {
"text": "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.999698281288147
},
{
"label": "POSITIVE",
"score": 0.0003017825074493885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How come my money hasn't shown up yet? | {
"text": "How come my money hasn't shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996646642684937
},
{
"label": "POSITIVE",
"score": 0.00033529894426465034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can you close my account please? | {
"text": "Can you close my account please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947800636291504
},
{
"label": "POSITIVE",
"score": 0.005219917744398117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Can you elaborate on why I have an extra charge just for transferring? | {
"text": "Can you elaborate on why I have an extra charge just for transferring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981800317764282
},
{
"label": "POSITIVE",
"score": 0.0018199898768216372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through? | {
"text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995658993721008
},
{
"label": "POSITIVE",
"score": 0.00043406925396993756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
My wallet is empty even though I topped it up an hour ago. | {
"text": "My wallet is empty even though I topped it up an hour ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9995895028114319
},
{
"label": "POSITIVE",
"score": 0.0004105369152966887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.0007559666410088539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there anyway to bypass identity verification? | {
"text": "Is there anyway to bypass identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993880987167358
},
{
"label": "POSITIVE",
"score": 0.0006118363235145807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How is my ATM deposit not available yet? | {
"text": "How is my ATM deposit not available yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995725750923157
},
{
"label": "POSITIVE",
"score": 0.00042741806828416884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What should I do if the atm eats my card? | {
"text": "What should I do if the atm eats my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987508058547974
},
{
"label": "POSITIVE",
"score": 0.0012492180103436112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Can I use a transfer to receive my transfer? | {
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234245956875384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
what are weekend rates for getting cash | {
"text": "what are weekend rates for getting cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9600483775138855
},
{
"label": "POSITIVE",
"score": 0.03995165228843689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
how do I get top up to work for my card | {
"text": "how do I get top up to work for my card"
} | [
{
"label": "NEGATIVE",
"score": 0.06301025301218033
},
{
"label": "POSITIVE",
"score": 0.9369897842407227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
The balance has not been updated. | {
"text": "The balance has not been updated."
} | [
{
"label": "NEGATIVE",
"score": 0.9996775388717651
},
{
"label": "POSITIVE",
"score": 0.0003224746324121952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How much will it cost me for a SEPA transfer? | {
"text": "How much will it cost me for a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994248151779175
},
{
"label": "POSITIVE",
"score": 0.0005751714343205094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How do I use my card to top up? | {
"text": "How do I use my card to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986544847488403
},
{
"label": "POSITIVE",
"score": 0.0013455040752887726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I would like more physical cards | {
"text": "I would like more physical cards"
} | [
{
"label": "NEGATIVE",
"score": 0.8580228686332703
},
{
"label": "POSITIVE",
"score": 0.1419771909713745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
There is a card payment that I'm not recognizing. | {
"text": "There is a card payment that I'm not recognizing."
} | [
{
"label": "NEGATIVE",
"score": 0.992675244808197
},
{
"label": "POSITIVE",
"score": 0.007324820850044489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card? | {
"text": "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984585046768188
},
{
"label": "POSITIVE",
"score": 0.0015414474764838815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can I reset my PIN if it is blocked? | {
"text": "Can I reset my PIN if it is blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992631077766418
},
{
"label": "POSITIVE",
"score": 0.0007368303486146033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How long before transferred money shows up? | {
"text": "How long before transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988788962364197
},
{
"label": "POSITIVE",
"score": 0.0011211353121325374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I'd like like to know where I can order a virtual card? | {
"text": "I'd like like to know where I can order a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.6440556049346924
},
{
"label": "POSITIVE",
"score": 0.35594433546066284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
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