text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I need help fixing my contactless. It's not working anywhere I go today. | {
"text": "I need help fixing my contactless. It's not working anywhere I go today."
} | [
{
"label": "NEGATIVE",
"score": 0.999743640422821
},
{
"label": "POSITIVE",
"score": 0.0002564038732089102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I still do not see the cash deposit in my account from last week. Why? | {
"text": "I still do not see the cash deposit in my account from last week. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995792508125305
},
{
"label": "POSITIVE",
"score": 0.0004208004102110863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can I add money to my account with cash? | {
"text": "Can I add money to my account with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985950589179993
},
{
"label": "POSITIVE",
"score": 0.0014049004530534148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I was charged an extra fee for a card payment. I was unaware of these fees beforehand. | {
"text": "I was charged an extra fee for a card payment. I was unaware of these fees beforehand."
} | [
{
"label": "NEGATIVE",
"score": 0.9971655011177063
},
{
"label": "POSITIVE",
"score": 0.0028344630263745785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why was I charged an extra fee when doing a transfer? | {
"text": "Why was I charged an extra fee when doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978456497192383
},
{
"label": "POSITIVE",
"score": 0.002154379617422819
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
When will it get delivered? | {
"text": "When will it get delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981631636619568
},
{
"label": "POSITIVE",
"score": 0.0018368336604908109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
The card payment I attempted to make failed. | {
"text": "The card payment I attempted to make failed."
} | [
{
"label": "NEGATIVE",
"score": 0.999722421169281
},
{
"label": "POSITIVE",
"score": 0.00027753462200053036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I want to shut down my account as soon as possible. | {
"text": "I want to shut down my account as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9997596144676208
},
{
"label": "POSITIVE",
"score": 0.00024039405980147421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Who do I contact if there is a direct debit that I did not create. | {
"text": "Who do I contact if there is a direct debit that I did not create."
} | [
{
"label": "NEGATIVE",
"score": 0.9972625970840454
},
{
"label": "POSITIVE",
"score": 0.0027374536730349064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How can I reset my PIN? | {
"text": "How can I reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992696642875671
},
{
"label": "POSITIVE",
"score": 0.000730375642888248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Where is the verification code display? | {
"text": "Where is the verification code display?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993526339530945
},
{
"label": "POSITIVE",
"score": 0.000647377863060683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why did the app deny my top-up? | {
"text": "Why did the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997998058795929
},
{
"label": "POSITIVE",
"score": 0.002001896034926176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My cash withdrawl has the wrong rate of exchange. | {
"text": "My cash withdrawl has the wrong rate of exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9996744394302368
},
{
"label": "POSITIVE",
"score": 0.0003256145864725113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
When will my transfer move from pending to confirmed? | {
"text": "When will my transfer move from pending to confirmed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970002770423889
},
{
"label": "POSITIVE",
"score": 0.0029996559023857117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I see a charge for a direct debit that was not me. | {
"text": "I see a charge for a direct debit that was not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9978400468826294
},
{
"label": "POSITIVE",
"score": 0.002159948693588376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
If my card becomes expired what can I do? | {
"text": "If my card becomes expired what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987443685531616
},
{
"label": "POSITIVE",
"score": 0.0012556309811770916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
An extra fee has been added to my card payment is this correct? | {
"text": "An extra fee has been added to my card payment is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916760921478271
},
{
"label": "POSITIVE",
"score": 0.008323854766786098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
No Visa please. I want to continue with Mastercard. | {
"text": "No Visa please. I want to continue with Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9976407289505005
},
{
"label": "POSITIVE",
"score": 0.00235933531075716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How is an exchange rate calculated? | {
"text": "How is an exchange rate calculated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991555213928223
},
{
"label": "POSITIVE",
"score": 0.0008444765699096024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I am angry that I got charged for using my card. | {
"text": "I am angry that I got charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9995163679122925
},
{
"label": "POSITIVE",
"score": 0.0004836180596612394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
When will my transfer be in my account? | {
"text": "When will my transfer be in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987353682518005
},
{
"label": "POSITIVE",
"score": 0.0012646924005821347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I am unable to prove my identity | {
"text": "I am unable to prove my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.00026500356034375727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
My card has been stolen. I reported it with the police, but I need to report it with you as well. | {
"text": "My card has been stolen. I reported it with the police, but I need to report it with you as well."
} | [
{
"label": "NEGATIVE",
"score": 0.9782779216766357
},
{
"label": "POSITIVE",
"score": 0.0217220988124609
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Can i have the item refunded? | {
"text": "Can i have the item refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990205764770508
},
{
"label": "POSITIVE",
"score": 0.0009794029174372554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How can I change my old pin to a new one? | {
"text": "How can I change my old pin to a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.0004889590782113373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
My card payment has the wrong exchange rate | {
"text": "My card payment has the wrong exchange rate"
} | [
{
"label": "NEGATIVE",
"score": 0.9995636343955994
},
{
"label": "POSITIVE",
"score": 0.000436325412010774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
how much to get my card in 2 days? | {
"text": "how much to get my card in 2 days?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962922930717468
},
{
"label": "POSITIVE",
"score": 0.0037076612934470177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How many disposable virtual cards can you have? | {
"text": "How many disposable virtual cards can you have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005208842922002077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
There is a refund missing. | {
"text": "There is a refund missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.0003975644940510392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I want a refund on this. | {
"text": "I want a refund on this."
} | [
{
"label": "NEGATIVE",
"score": 0.9962963461875916
},
{
"label": "POSITIVE",
"score": 0.003703707829117775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why do I need to have my identity verified? | {
"text": "Why do I need to have my identity verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993199110031128
},
{
"label": "POSITIVE",
"score": 0.0006800625706091523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem? | {
"text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.999680757522583
},
{
"label": "POSITIVE",
"score": 0.0003192848525941372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why can't I withdraw money? | {
"text": "Why can't I withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9886410236358643
},
{
"label": "POSITIVE",
"score": 0.011358982883393764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
please help my transfer go through | {
"text": "please help my transfer go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9631847143173218
},
{
"label": "POSITIVE",
"score": 0.03681522607803345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My ATM withdrawal was declined. | {
"text": "My ATM withdrawal was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9917830228805542
},
{
"label": "POSITIVE",
"score": 0.008217004127800465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I was unable to transfer money to a beneficiary. | {
"text": "I was unable to transfer money to a beneficiary."
} | [
{
"label": "NEGATIVE",
"score": 0.9995354413986206
},
{
"label": "POSITIVE",
"score": 0.00046463808394037187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My transfer was rejected | {
"text": "My transfer was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.997488260269165
},
{
"label": "POSITIVE",
"score": 0.002511689206585288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I see a direct debit that I didn't authorize | {
"text": "I see a direct debit that I didn't authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9844927787780762
},
{
"label": "POSITIVE",
"score": 0.015507228672504425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is there a reason that my top-up is still pending? | {
"text": "Is there a reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008582076989114285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I tried to make a transfer and it didn't work. | {
"text": "I tried to make a transfer and it didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999738872051239
},
{
"label": "POSITIVE",
"score": 0.0002611375239212066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Could you tell me the fiat currencies that you work with? | {
"text": "Could you tell me the fiat currencies that you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973037242889404
},
{
"label": "POSITIVE",
"score": 0.002696226118132472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I transferred money but the balance did not update. | {
"text": "I transferred money but the balance did not update."
} | [
{
"label": "NEGATIVE",
"score": 0.9987632036209106
},
{
"label": "POSITIVE",
"score": 0.0012367687886580825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Can my children get an account? | {
"text": "Can my children get an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983866214752197
},
{
"label": "POSITIVE",
"score": 0.0016133999451994896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
is there a limit to top up | {
"text": "is there a limit to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.988235592842102
},
{
"label": "POSITIVE",
"score": 0.011764486320316792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How long does it take for a top up to be approved? | {
"text": "How long does it take for a top up to be approved?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989816546440125
},
{
"label": "POSITIVE",
"score": 0.0010183568811044097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why would my card payment be reverted? | {
"text": "Why would my card payment be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983287453651428
},
{
"label": "POSITIVE",
"score": 0.001671218778938055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I use bank transfer to top up my account? | {
"text": "How do I use bank transfer to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992167949676514
},
{
"label": "POSITIVE",
"score": 0.0007831569528207183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why was I not able to take cash from the ATM? | {
"text": "Why was I not able to take cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995286464691162
},
{
"label": "POSITIVE",
"score": 0.00047141878167167306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card is stolen. Help! | {
"text": "My card is stolen. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9967610239982605
},
{
"label": "POSITIVE",
"score": 0.003238989971578121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How long does it take for money to transfer? | {
"text": "How long does it take for money to transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998964786529541
},
{
"label": "POSITIVE",
"score": 0.0010351972887292504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Am I limited on the amount of disposable cards I can possess? | {
"text": "Am I limited on the amount of disposable cards I can possess?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985951781272888
},
{
"label": "POSITIVE",
"score": 0.0014048503944650292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How much does it cost for additional cards? | {
"text": "How much does it cost for additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006844247109256685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I got some cash in the ATM but its still pending | {
"text": "I got some cash in the ATM but its still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9855633974075317
},
{
"label": "POSITIVE",
"score": 0.01443665474653244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why and I being charged this fee? | {
"text": "Why and I being charged this fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.995545506477356
},
{
"label": "POSITIVE",
"score": 0.00445448886603117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How can a payment be declined | {
"text": "How can a payment be declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9919493198394775
},
{
"label": "POSITIVE",
"score": 0.008050658740103245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How can I tell where the money came from? | {
"text": "How can I tell where the money came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993534684181213
},
{
"label": "POSITIVE",
"score": 0.0006465594051405787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Do you know the process how to activate my card? | {
"text": "Do you know the process how to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994269847869873
},
{
"label": "POSITIVE",
"score": 0.005730134900659323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I've forgotten my passcode. Can I reset? | {
"text": "I've forgotten my passcode. Can I reset?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995976090431213
},
{
"label": "POSITIVE",
"score": 0.00040243729017674923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804427830502391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can you tell me the limit for top ups? | {
"text": "Can you tell me the limit for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.918868899345398
},
{
"label": "POSITIVE",
"score": 0.08113112300634384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees. | {
"text": "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9993938207626343
},
{
"label": "POSITIVE",
"score": 0.0006061710882931948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Are there topping up fees if I have to transfer? | {
"text": "Are there topping up fees if I have to transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961405396461487
},
{
"label": "POSITIVE",
"score": 0.0038594198413193226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I made a cash deposit going to my account but it is not there | {
"text": "I made a cash deposit going to my account but it is not there"
} | [
{
"label": "NEGATIVE",
"score": 0.9995280504226685
},
{
"label": "POSITIVE",
"score": 0.000471923645818606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
It appears my transfer was declined. | {
"text": "It appears my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9992362260818481
},
{
"label": "POSITIVE",
"score": 0.000763750693295151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What proof do you need for my identification? | {
"text": "What proof do you need for my identification?"
} | [
{
"label": "NEGATIVE",
"score": 0.997044026851654
},
{
"label": "POSITIVE",
"score": 0.002955988049507141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I found my old card. Can I link it back into the app? | {
"text": "I found my old card. Can I link it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988415837287903
},
{
"label": "POSITIVE",
"score": 0.0011584493331611156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
There is a payment that I was charged two times for. | {
"text": "There is a payment that I was charged two times for."
} | [
{
"label": "NEGATIVE",
"score": 0.9175792932510376
},
{
"label": "POSITIVE",
"score": 0.0824207216501236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
is there a reason that my payment didnt go through | {
"text": "is there a reason that my payment didnt go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9989936947822571
},
{
"label": "POSITIVE",
"score": 0.0010062993969768286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending. | {
"text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.98459792137146
},
{
"label": "POSITIVE",
"score": 0.015402089804410934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can I choose what card I can use | {
"text": "Can I choose what card I can use"
} | [
{
"label": "NEGATIVE",
"score": 0.9876664876937866
},
{
"label": "POSITIVE",
"score": 0.01233347412198782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out? | {
"text": "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992384910583496
},
{
"label": "POSITIVE",
"score": 0.0007615507929585874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can it specifically be delivered on a certain date? | {
"text": "Can it specifically be delivered on a certain date?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980556964874268
},
{
"label": "POSITIVE",
"score": 0.001944331219419837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can I convert money into different currencies? | {
"text": "Can I convert money into different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984862804412842
},
{
"label": "POSITIVE",
"score": 0.001513654482550919
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I am worried about fees for top up cards? | {
"text": "I am worried about fees for top up cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987795948982239
},
{
"label": "POSITIVE",
"score": 0.0012203825172036886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer. | {
"text": "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9991890788078308
},
{
"label": "POSITIVE",
"score": 0.0008109196205623448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Please help. The card won't work. | {
"text": "Please help. The card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997865557670593
},
{
"label": "POSITIVE",
"score": 0.0002134383248630911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What is your exchange rate between UK pounds and Russian rubles for my last transaction | {
"text": "What is your exchange rate between UK pounds and Russian rubles for my last transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9920279383659363
},
{
"label": "POSITIVE",
"score": 0.007972072809934616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
i put money on my card and i dont see it on the balance | {
"text": "i put money on my card and i dont see it on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9994876384735107
},
{
"label": "POSITIVE",
"score": 0.0005123790469951928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
when does my balance update for a transfer | {
"text": "when does my balance update for a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9854699373245239
},
{
"label": "POSITIVE",
"score": 0.0145300617441535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working? | {
"text": "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?"
} | [
{
"label": "NEGATIVE",
"score": 0.998863697052002
},
{
"label": "POSITIVE",
"score": 0.001136337872594595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My transfer to my account is missing. | {
"text": "My transfer to my account is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997571110725403
},
{
"label": "POSITIVE",
"score": 0.0002429336600471288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I have a payment that I didn't make. | {
"text": "I have a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.8282467126846313
},
{
"label": "POSITIVE",
"score": 0.17175330221652985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
In what places can I use my card? | {
"text": "In what places can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981448650360107
},
{
"label": "POSITIVE",
"score": 0.00185514020267874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
What was the extra charge for withdrawing money? | {
"text": "What was the extra charge for withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985112547874451
},
{
"label": "POSITIVE",
"score": 0.001488767215050757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What do you need my identity details for? | {
"text": "What do you need my identity details for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977732300758362
},
{
"label": "POSITIVE",
"score": 0.0022267489694058895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What other currencies can I hang onto? | {
"text": "What other currencies can I hang onto?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954062700271606
},
{
"label": "POSITIVE",
"score": 0.004593741614371538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I sent some money but the intended recipient says it hasn't arrived | {
"text": "I sent some money but the intended recipient says it hasn't arrived"
} | [
{
"label": "NEGATIVE",
"score": 0.9996477365493774
},
{
"label": "POSITIVE",
"score": 0.00035231534275226295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I am not satisfied with your company and wish to delete all accounts immediately. | {
"text": "I am not satisfied with your company and wish to delete all accounts immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9997897744178772
},
{
"label": "POSITIVE",
"score": 0.00021028451737947762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I get a "decline" message when doing a transfer | {
"text": "I get a \"decline\" message when doing a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.999157190322876
},
{
"label": "POSITIVE",
"score": 0.0008428004803135991
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I'm concerned because my cash withdrawal is pending. | {
"text": "I'm concerned because my cash withdrawal is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9529873132705688
},
{
"label": "POSITIVE",
"score": 0.04701272025704384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Card has been received, how will it show up on the app? | {
"text": "Card has been received, how will it show up on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960440397262573
},
{
"label": "POSITIVE",
"score": 0.003955974709242582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My money disappeared right when I tried to top up | {
"text": "My money disappeared right when I tried to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9995169639587402
},
{
"label": "POSITIVE",
"score": 0.00048308662371709943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I got a fee when paying with my card | {
"text": "I got a fee when paying with my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9737309217453003
},
{
"label": "POSITIVE",
"score": 0.026269135996699333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
can the delivery be specific to my needs? | {
"text": "can the delivery be specific to my needs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968032836914062
},
{
"label": "POSITIVE",
"score": 0.003196719568222761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can you track my card for me? | {
"text": "Can you track my card for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962288737297058
},
{
"label": "POSITIVE",
"score": 0.003771133255213499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My card payment has been declined | {
"text": "My card payment has been declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9959539175033569
},
{
"label": "POSITIVE",
"score": 0.004046094138175249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How to verify top up card? | {
"text": "How to verify top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914297461509705
},
{
"label": "POSITIVE",
"score": 0.008570278063416481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why is the ATM not allowing me to get cash? | {
"text": "Why is the ATM not allowing me to get cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985625147819519
},
{
"label": "POSITIVE",
"score": 0.001437447965145111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this? | {
"text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?"
} | [
{
"label": "NEGATIVE",
"score": 0.995326042175293
},
{
"label": "POSITIVE",
"score": 0.004673892166465521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I tried my PIN too many times | {
"text": "I tried my PIN too many times"
} | [
{
"label": "NEGATIVE",
"score": 0.9989410042762756
},
{
"label": "POSITIVE",
"score": 0.0010590441524982452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
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