text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
How do I unblock my card? | {
"text": "How do I unblock my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966867566108704
},
{
"label": "POSITIVE",
"score": 0.0033132191747426987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
The top-up card is verified how? | {
"text": "The top-up card is verified how?"
} | [
{
"label": "NEGATIVE",
"score": 0.9851632714271545
},
{
"label": "POSITIVE",
"score": 0.014836736023426056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What is the virtual card and how can i get one? | {
"text": "What is the virtual card and how can i get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991833567619324
},
{
"label": "POSITIVE",
"score": 0.0008166634361259639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Is getting my identity verified required before I can use my account? | {
"text": "Is getting my identity verified required before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995668530464172
},
{
"label": "POSITIVE",
"score": 0.00043311589979566634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Please help. There is a payment in the app that isn't mine. | {
"text": "Please help. There is a payment in the app that isn't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.99874347448349
},
{
"label": "POSITIVE",
"score": 0.0012565942015498877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is it possible to give a second card from my account to my daughter? | {
"text": "Is it possible to give a second card from my account to my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999226450920105
},
{
"label": "POSITIVE",
"score": 0.0007735304534435272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How do I exchange USD to GBP? | {
"text": "How do I exchange USD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.998418927192688
},
{
"label": "POSITIVE",
"score": 0.0015811191406100988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why is top up not working for my apple pay app | {
"text": "Why is top up not working for my apple pay app"
} | [
{
"label": "NEGATIVE",
"score": 0.9983515739440918
},
{
"label": "POSITIVE",
"score": 0.0016483957879245281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What US credit cards do you accept? | {
"text": "What US credit cards do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.49750468134880066
},
{
"label": "POSITIVE",
"score": 0.502495288848877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What kind of fee is there to top-up my account? | {
"text": "What kind of fee is there to top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983147382736206
},
{
"label": "POSITIVE",
"score": 0.0016853164415806532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I forgot my phone at the hotel, so I can't access the app. | {
"text": "I forgot my phone at the hotel, so I can't access the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994729161262512
},
{
"label": "POSITIVE",
"score": 0.0005271401605568826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I'm trying to use a cheque to top up | {
"text": "I'm trying to use a cheque to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9996115565299988
},
{
"label": "POSITIVE",
"score": 0.0003884447505697608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem? | {
"text": "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986485838890076
},
{
"label": "POSITIVE",
"score": 0.0013514593010768294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I have a payment I didnt make on my account | {
"text": "I have a payment I didnt make on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.994938850402832
},
{
"label": "POSITIVE",
"score": 0.005061104893684387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My card couldn't pay in a shop. | {
"text": "My card couldn't pay in a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9988272786140442
},
{
"label": "POSITIVE",
"score": 0.0011727599194273353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen? | {
"text": "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996658563613892
},
{
"label": "POSITIVE",
"score": 0.0003340928233228624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can you tell me what the exchange fee is? | {
"text": "Can you tell me what the exchange fee is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974411725997925
},
{
"label": "POSITIVE",
"score": 0.00255880830809474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My refund is not showing. | {
"text": "My refund is not showing."
} | [
{
"label": "NEGATIVE",
"score": 0.999347984790802
},
{
"label": "POSITIVE",
"score": 0.0006519606104120612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I find my PIN? | {
"text": "How do I find my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984371066093445
},
{
"label": "POSITIVE",
"score": 0.0015629305271431804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What is the formula for your exchange rate? | {
"text": "What is the formula for your exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.997907280921936
},
{
"label": "POSITIVE",
"score": 0.0020927328150719404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
In my app, a direct debit payment that I didn't do shows up. | {
"text": "In my app, a direct debit payment that I didn't do shows up."
} | [
{
"label": "NEGATIVE",
"score": 0.9948554039001465
},
{
"label": "POSITIVE",
"score": 0.005144582130014896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need to update my phone number. | {
"text": "I need to update my phone number."
} | [
{
"label": "NEGATIVE",
"score": 0.9995177984237671
},
{
"label": "POSITIVE",
"score": 0.0004822133923880756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I have arranged a transfer, but no longer need to send it. How do I stop the transfer? | {
"text": "I have arranged a transfer, but no longer need to send it. How do I stop the transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978019595146179
},
{
"label": "POSITIVE",
"score": 0.0021980467718094587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I'm not happy, I want to close my account. | {
"text": "I'm not happy, I want to close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.00022353269741870463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Your company is lame. Shut down all my account services right now. | {
"text": "Your company is lame. Shut down all my account services right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.00019596990023273975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
My card expires soon | {
"text": "My card expires soon"
} | [
{
"label": "NEGATIVE",
"score": 0.17570860683918
},
{
"label": "POSITIVE",
"score": 0.824291467666626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What are the fees for using transfer to top off my account? | {
"text": "What are the fees for using transfer to top off my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986554384231567
},
{
"label": "POSITIVE",
"score": 0.0013445863733068109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is there a fee for sending out more cards? | {
"text": "Is there a fee for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984960556030273
},
{
"label": "POSITIVE",
"score": 0.0015038913115859032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I tried to withdraw $100, all it gave me was $20. | {
"text": "I tried to withdraw $100, all it gave me was $20."
} | [
{
"label": "NEGATIVE",
"score": 0.9990967512130737
},
{
"label": "POSITIVE",
"score": 0.0009033190435729921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Is there any fees associated with receiving money with this account? | {
"text": "Is there any fees associated with receiving money with this account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992995262145996
},
{
"label": "POSITIVE",
"score": 0.0007004156359471381
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why can I not do a transfer | {
"text": "Why can I not do a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9972436428070068
},
{
"label": "POSITIVE",
"score": 0.0027563401963561773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money. | {
"text": "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9996623992919922
},
{
"label": "POSITIVE",
"score": 0.00033765737316571176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
i made a payment with my card and was charged a fee, why would you do that | {
"text": "i made a payment with my card and was charged a fee, why would you do that"
} | [
{
"label": "NEGATIVE",
"score": 0.99620121717453
},
{
"label": "POSITIVE",
"score": 0.003798820311203599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I still access the app even though my phone was stolen? | {
"text": "Can I still access the app even though my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9823640584945679
},
{
"label": "POSITIVE",
"score": 0.01763598620891571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
where do you find your exchange rates? | {
"text": "where do you find your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.998853325843811
},
{
"label": "POSITIVE",
"score": 0.0011466098949313164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
My pin isn't here yet | {
"text": "My pin isn't here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9979634284973145
},
{
"label": "POSITIVE",
"score": 0.002036611083894968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Where are cards available to order? | {
"text": "Where are cards available to order?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990373849868774
},
{
"label": "POSITIVE",
"score": 0.0009625958045944571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What's the youngest I can be to open an account? | {
"text": "What's the youngest I can be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.08337769657373428
},
{
"label": "POSITIVE",
"score": 0.9166222810745239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What's the cost for exchanges? | {
"text": "What's the cost for exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.997309684753418
},
{
"label": "POSITIVE",
"score": 0.0026902782265096903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Is it possible to get a refund? | {
"text": "Is it possible to get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982591271400452
},
{
"label": "POSITIVE",
"score": 0.0017408709973096848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is there a specific date it can be delivered by? | {
"text": "Is there a specific date it can be delivered by?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979263544082642
},
{
"label": "POSITIVE",
"score": 0.002073644893243909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened? | {
"text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.0003412761725485325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I withdraw money? | {
"text": "How do I withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985130429267883
},
{
"label": "POSITIVE",
"score": 0.001486954395659268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
how do I get my card to show in the app? | {
"text": "how do I get my card to show in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999087929725647
},
{
"label": "POSITIVE",
"score": 0.0009120373870246112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What ID do I need to verify my identity? | {
"text": "What ID do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984967708587646
},
{
"label": "POSITIVE",
"score": 0.0015031942166388035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Tell me where I can find the auto top up feature and a little bit about it please. | {
"text": "Tell me where I can find the auto top up feature and a little bit about it please."
} | [
{
"label": "NEGATIVE",
"score": 0.009294653311371803
},
{
"label": "POSITIVE",
"score": 0.9907053112983704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
how to change name on account | {
"text": "how to change name on account"
} | [
{
"label": "NEGATIVE",
"score": 0.6145303249359131
},
{
"label": "POSITIVE",
"score": 0.3854696750640869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I could not get the top-up to go through | {
"text": "I could not get the top-up to go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.0003301357210148126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I topped up my account but the money isn't there now. | {
"text": "I topped up my account but the money isn't there now."
} | [
{
"label": "NEGATIVE",
"score": 0.998292863368988
},
{
"label": "POSITIVE",
"score": 0.0017071969341486692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why do I get declined when I try to withdraw cash? | {
"text": "Why do I get declined when I try to withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976340532302856
},
{
"label": "POSITIVE",
"score": 0.0023659325670450926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I add money to my card? | {
"text": "How do I add money to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979923963546753
},
{
"label": "POSITIVE",
"score": 0.0020075952634215355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How many physical cards am I allowed to have? | {
"text": "How many physical cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926338791847229
},
{
"label": "POSITIVE",
"score": 0.007366097532212734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
On my transfer there was a "decline" message | {
"text": "On my transfer there was a \"decline\" message"
} | [
{
"label": "NEGATIVE",
"score": 0.9990972280502319
},
{
"label": "POSITIVE",
"score": 0.0009027390042319894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied. | {
"text": "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9997329115867615
},
{
"label": "POSITIVE",
"score": 0.00026711737154982984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What documents do I need for the identity check? | {
"text": "What documents do I need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981784820556641
},
{
"label": "POSITIVE",
"score": 0.0018215299351140857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Am I supposed to verify my identity? | {
"text": "Am I supposed to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007505406392738223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through? | {
"text": "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.999699592590332
},
{
"label": "POSITIVE",
"score": 0.00030038284603506327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How dp i top up with a cheque ? | {
"text": "How dp i top up with a cheque ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955774545669556
},
{
"label": "POSITIVE",
"score": 0.0044225482270121574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong? | {
"text": "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995667338371277
},
{
"label": "POSITIVE",
"score": 0.0004332703538239002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What are the acceptable currencies for adding funds? | {
"text": "What are the acceptable currencies for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.0035198424011468887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
how soon will my card arrive? | {
"text": "how soon will my card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955006241798401
},
{
"label": "POSITIVE",
"score": 0.004499420057982206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Even though I added money ey to the card, I couldn't use it | {
"text": "Even though I added money ey to the card, I couldn't use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9989699125289917
},
{
"label": "POSITIVE",
"score": 0.0010300668654963374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
what is the fee for topping up by card? | {
"text": "what is the fee for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9930163621902466
},
{
"label": "POSITIVE",
"score": 0.006983674596995115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
The app reverted after I topped-up | {
"text": "The app reverted after I topped-up"
} | [
{
"label": "NEGATIVE",
"score": 0.9949787259101868
},
{
"label": "POSITIVE",
"score": 0.005021211691200733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My phone was stolen, help! | {
"text": "My phone was stolen, help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9975904226303101
},
{
"label": "POSITIVE",
"score": 0.0024096304550766945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I saw a payment come out of my account for a merchant I don't remember. | {
"text": "I saw a payment come out of my account for a merchant I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.00195488054305315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can you tell me why I haven't received my new card yet? | {
"text": "Can you tell me why I haven't received my new card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189524963498116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
The app is saying I made a withdrawl but I didn't. | {
"text": "The app is saying I made a withdrawl but I didn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9934338331222534
},
{
"label": "POSITIVE",
"score": 0.006566186901181936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I don't want to give you all my identify details. | {
"text": "I don't want to give you all my identify details."
} | [
{
"label": "NEGATIVE",
"score": 0.999439537525177
},
{
"label": "POSITIVE",
"score": 0.0005604337202385068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My card has an expiration date, will you send a new one automatically? | {
"text": "My card has an expiration date, will you send a new one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999471127986908
},
{
"label": "POSITIVE",
"score": 0.0005289107793942094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why do I see extra charges for withdrawing my money? | {
"text": "Why do I see extra charges for withdrawing my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986428618431091
},
{
"label": "POSITIVE",
"score": 0.0013571525923907757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why was I charged extra on my last UK pound to Russian ruble exchange? | {
"text": "Why was I charged extra on my last UK pound to Russian ruble exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375324102118611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I sees some suspicious spending on my credit card that I don't recall I had made. What should I do? | {
"text": "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988904595375061
},
{
"label": "POSITIVE",
"score": 0.0011095713125541806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
The expiration of my card is near, how do I order a new card? | {
"text": "The expiration of my card is near, how do I order a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989047050476074
},
{
"label": "POSITIVE",
"score": 0.0010952437296509743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I want to close my account now. | {
"text": "I want to close my account now."
} | [
{
"label": "NEGATIVE",
"score": 0.9996132254600525
},
{
"label": "POSITIVE",
"score": 0.00038682454032823443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I want to know your exchange rates. | {
"text": "I want to know your exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.058878395706415176
},
{
"label": "POSITIVE",
"score": 0.9411215782165527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I noticed a charge for a transfer. Why is this? Is it because I did an international transfer? | {
"text": "I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987155199050903
},
{
"label": "POSITIVE",
"score": 0.0012845314340665936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where can I find information about where my money came from? | {
"text": "Where can I find information about where my money came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994919300079346
},
{
"label": "POSITIVE",
"score": 0.0005080236005596817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do I delete an account? | {
"text": "How do I delete an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995586276054382
},
{
"label": "POSITIVE",
"score": 0.0004413456772454083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What should I do if my card payment was cancelled? | {
"text": "What should I do if my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996121525764465
},
{
"label": "POSITIVE",
"score": 0.00038782457704655826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I made a payment with my card and it hasn't changed. How long do you think this will take? | {
"text": "I made a payment with my card and it hasn't changed. How long do you think this will take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911978840827942
},
{
"label": "POSITIVE",
"score": 0.008802047930657864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I use American express to top up my account? | {
"text": "How do I use American express to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994509816169739
},
{
"label": "POSITIVE",
"score": 0.0005490226903930306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why am I being asked to verify my identity? | {
"text": "Why am I being asked to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985490441322327
},
{
"label": "POSITIVE",
"score": 0.0014509104657918215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My top-up was cancelled, could my bank be the problem? | {
"text": "My top-up was cancelled, could my bank be the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606068785302341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can I top-up any amount I wish on any given day? | {
"text": "Can I top-up any amount I wish on any given day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9761550426483154
},
{
"label": "POSITIVE",
"score": 0.023844897747039795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Where is my top-up generated from? | {
"text": "Where is my top-up generated from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.0004889777046628296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
what currencies can i use to add money to my account | {
"text": "what currencies can i use to add money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9924649000167847
},
{
"label": "POSITIVE",
"score": 0.007535089273005724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How can I get my money back for a payment i didnt make | {
"text": "How can I get my money back for a payment i didnt make"
} | [
{
"label": "NEGATIVE",
"score": 0.9996188879013062
},
{
"label": "POSITIVE",
"score": 0.0003810468188021332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why wouldn't my withdrawal go through? | {
"text": "Why wouldn't my withdrawal go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958529472351074
},
{
"label": "POSITIVE",
"score": 0.004147104453295469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My transfer seems to be too expensive. | {
"text": "My transfer seems to be too expensive."
} | [
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.00021088325593154877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I submitted a transaction but it was for the incorrect account. | {
"text": "I submitted a transaction but it was for the incorrect account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992092251777649
},
{
"label": "POSITIVE",
"score": 0.0007907677791081369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Was I charged more than I should of been for a currency exchange? | {
"text": "Was I charged more than I should of been for a currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.996747612953186
},
{
"label": "POSITIVE",
"score": 0.003252366092056036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I add a card on to the app? | {
"text": "How do I add a card on to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975878000259399
},
{
"label": "POSITIVE",
"score": 0.00241225678473711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Is it possible to link a new card? | {
"text": "Is it possible to link a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973050355911255
},
{
"label": "POSITIVE",
"score": 0.0026949443854391575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I am not sure but someone else might be using my card | {
"text": "I am not sure but someone else might be using my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9987810254096985
},
{
"label": "POSITIVE",
"score": 0.001218936056829989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate? | {
"text": "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995262622833252
},
{
"label": "POSITIVE",
"score": 0.00047373102279379964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why am I being charged extra when I withdrew money? | {
"text": "Why am I being charged extra when I withdrew money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986156225204468
},
{
"label": "POSITIVE",
"score": 0.0013843878405168653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Are there restrictions to transfers to certain accounts? | {
"text": "Are there restrictions to transfers to certain accounts?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942650198936462
},
{
"label": "POSITIVE",
"score": 0.005734975449740887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Are there any fees associated with receiving money? | {
"text": "Are there any fees associated with receiving money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998860239982605
},
{
"label": "POSITIVE",
"score": 0.0011397612979635596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me? | {
"text": "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993683695793152
},
{
"label": "POSITIVE",
"score": 0.0006315978826023638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
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