text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I made a cash withdrawal and it is still listed as a pending transaction.
|
{
"text": "I made a cash withdrawal and it is still listed as a pending transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.22551420331001282
},
{
"label": "POSITIVE",
"score": 0.7744858264923096
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
There are strange transactions on my account. What should I do if I think someone stole my details?
|
{
"text": "There are strange transactions on my account. What should I do if I think someone stole my details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986143112182617
},
{
"label": "POSITIVE",
"score": 0.0013857294106855989
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
Can I use my account before the identity verification is complete?
|
{
"text": "Can I use my account before the identity verification is complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994539618492126
},
{
"label": "POSITIVE",
"score": 0.0005460956017486751
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
What are my payment options for topping off my account?
|
{
"text": "What are my payment options for topping off my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980496168136597
},
{
"label": "POSITIVE",
"score": 0.0019503578078001738
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
What reasons would a topup fail?
|
{
"text": "What reasons would a topup fail?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997273087501526
},
{
"label": "POSITIVE",
"score": 0.00027273205341771245
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
want to know where funds come from
|
{
"text": "want to know where funds come from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749248027801514
},
{
"label": "POSITIVE",
"score": 0.025075213983654976
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.
|
{
"text": "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981154203414917
},
{
"label": "POSITIVE",
"score": 0.0018846034072339535
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
I've made a transfer, how long until the money reaches my account?
|
{
"text": "I've made a transfer, how long until the money reaches my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989935755729675
},
{
"label": "POSITIVE",
"score": 0.0010064768139272928
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
There is a payment with my card which i definitely did not do.
|
{
"text": "There is a payment with my card which i definitely did not do."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9887710213661194
},
{
"label": "POSITIVE",
"score": 0.0112289534881711
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
I've never been to that store. That's a fraudulent charge.
|
{
"text": "I've never been to that store. That's a fraudulent charge."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956272840499878
},
{
"label": "POSITIVE",
"score": 0.004372664261609316
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
I couldn't complete card activation.
|
{
"text": "I couldn't complete card activation."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995753169059753
},
{
"label": "POSITIVE",
"score": 0.00042473257053643465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
i would like to dispute a direct debit payment
|
{
"text": "i would like to dispute a direct debit payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945646524429321
},
{
"label": "POSITIVE",
"score": 0.005435303784906864
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?
|
{
"text": "I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.0008375132456421852
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
Can you tell me the names of the fiat currencies that I can use at your institution?
|
{
"text": "Can you tell me the names of the fiat currencies that I can use at your institution?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980321526527405
},
{
"label": "POSITIVE",
"score": 0.0019678964745253325
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
My payment had a wrong exchange rate.
|
{
"text": "My payment had a wrong exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992177486419678
},
{
"label": "POSITIVE",
"score": 0.0007822679472155869
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
|
{
"text": "I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999278724193573
},
{
"label": "POSITIVE",
"score": 0.000721338321454823
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
I need my PIN, where is it?
|
{
"text": "I need my PIN, where is it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995405673980713
},
{
"label": "POSITIVE",
"score": 0.00045950626372359693
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
Whats the limit on my top up
|
{
"text": "Whats the limit on my top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9526826739311218
},
{
"label": "POSITIVE",
"score": 0.04731731116771698
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
What is the $1 transaction on my account?
|
{
"text": "What is the $1 transaction on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980161190032959
},
{
"label": "POSITIVE",
"score": 0.0019838239531964064
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
why hasnt my card come in yet?
|
{
"text": "why hasnt my card come in yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.002127458108589053
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
I am unsuccessfully trying to make a transfer can you help?
|
{
"text": "I am unsuccessfully trying to make a transfer can you help?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911393768154085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
Can you please refund my item?
|
{
"text": "Can you please refund my item?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937347769737244
},
{
"label": "POSITIVE",
"score": 0.006265266798436642
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
I found my card, am I able to put it back into the app?
|
{
"text": "I found my card, am I able to put it back into the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979294538497925
},
{
"label": "POSITIVE",
"score": 0.0020705440547317266
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
Why is the payment on my card still pending?
|
{
"text": "Why is the payment on my card still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999165415763855
},
{
"label": "POSITIVE",
"score": 0.0008346455870196223
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
I answered so many questions about my identity. Why do you need this info?
|
{
"text": "I answered so many questions about my identity. Why do you need this info?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969834685325623
},
{
"label": "POSITIVE",
"score": 0.0030165049247443676
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?
|
{
"text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9868309497833252
},
{
"label": "POSITIVE",
"score": 0.01316907536238432
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
What do you demand for identity verification?
|
{
"text": "What do you demand for identity verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945775270462036
},
{
"label": "POSITIVE",
"score": 0.0054224696941673756
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
What's the limit for auto top-up?
|
{
"text": "What's the limit for auto top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915874600410461
},
{
"label": "POSITIVE",
"score": 0.00841248407959938
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?
|
{
"text": "My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990745782852173
},
{
"label": "POSITIVE",
"score": 0.0009254514588974416
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
How come there is an extra fee on my statement?
|
{
"text": "How come there is an extra fee on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960586131550372
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
If my salary is in GBP, do I need to do something?
|
{
"text": "If my salary is in GBP, do I need to do something?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989784955978394
},
{
"label": "POSITIVE",
"score": 0.0010215621441602707
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
I would like to change my name after marriage.
|
{
"text": "I would like to change my name after marriage."
}
|
[
{
"label": "NEGATIVE",
"score": 0.4499092102050781
},
{
"label": "POSITIVE",
"score": 0.5500907897949219
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
What is the charge to make a transfer
|
{
"text": "What is the charge to make a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.020977025851607323
},
{
"label": "POSITIVE",
"score": 0.9790230393409729
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
Where do we mail the card?
|
{
"text": "Where do we mail the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974821209907532
},
{
"label": "POSITIVE",
"score": 0.002517912769690156
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Can you send me the actual card?
|
{
"text": "Can you send me the actual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9938924312591553
},
{
"label": "POSITIVE",
"score": 0.0061075747944414616
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Is there any fees for top ups?
|
{
"text": "Is there any fees for top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012182026403024793
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
Fix my top up
|
{
"text": "Fix my top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8349663615226746
},
{
"label": "POSITIVE",
"score": 0.16503368318080902
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
I want to use a payment card to top up my account. How can I do this?
|
{
"text": "I want to use a payment card to top up my account. How can I do this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995843768119812
},
{
"label": "POSITIVE",
"score": 0.0004156064533162862
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
How do I top up my account with a bank transfer?
|
{
"text": "How do I top up my account with a bank transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990667700767517
},
{
"label": "POSITIVE",
"score": 0.0009331994806416333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
I deactivated my card but would like to reactivate it.
|
{
"text": "I deactivated my card but would like to reactivate it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.010522615164518356
},
{
"label": "POSITIVE",
"score": 0.9894773364067078
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
Why am I being charged for withdrawing cash but haven't in the past?
|
{
"text": "Why am I being charged for withdrawing cash but haven't in the past?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9720865488052368
},
{
"label": "POSITIVE",
"score": 0.027913497760891914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Can you please disable my current account.
|
{
"text": "Can you please disable my current account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990423321723938
},
{
"label": "POSITIVE",
"score": 0.000957593962084502
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
Why do I still have a pending cash withdrawal?
|
{
"text": "Why do I still have a pending cash withdrawal?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993159770965576
},
{
"label": "POSITIVE",
"score": 0.0006840484566055238
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.
|
{
"text": "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992882609367371
},
{
"label": "POSITIVE",
"score": 0.0007117395289242268
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Where is the top-up verification code located?
|
{
"text": "Where is the top-up verification code located?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993257522583008
},
{
"label": "POSITIVE",
"score": 0.0006742335390299559
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
I'm waiting for my transaction to complete.
|
{
"text": "I'm waiting for my transaction to complete."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979221224784851
},
{
"label": "POSITIVE",
"score": 0.0020778633188456297
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
|
{
"text": "Could you inform me as to why I have been charged a higher fee for doing banking abroad."
}
|
[
{
"label": "NEGATIVE",
"score": 0.992925763130188
},
{
"label": "POSITIVE",
"score": 0.007074277848005295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I am wanting to refill my card, is there a charge?
|
{
"text": "I am wanting to refill my card, is there a charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997787594795227
},
{
"label": "POSITIVE",
"score": 0.002212340710684657
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
Could google pay and top up be together?
|
{
"text": "Could google pay and top up be together?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978164434432983
},
{
"label": "POSITIVE",
"score": 0.0021835672669112682
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.
|
{
"text": "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992800354957581
},
{
"label": "POSITIVE",
"score": 0.0007199400570243597
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
Is there an age limit for opening an account?
|
{
"text": "Is there an age limit for opening an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9943364262580872
},
{
"label": "POSITIVE",
"score": 0.005663607735186815
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
I took out money and there is a fee. Why?
|
{
"text": "I took out money and there is a fee. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961353540420532
},
{
"label": "POSITIVE",
"score": 0.003864705329760909
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
My cash withdrawal says pending, why?
|
{
"text": "My cash withdrawal says pending, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965309500694275
},
{
"label": "POSITIVE",
"score": 0.0034691160544753075
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
where do I go to top up with cash?
|
{
"text": "where do I go to top up with cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9932042360305786
},
{
"label": "POSITIVE",
"score": 0.00679577374830842
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
How do I get a new expiration date?
|
{
"text": "How do I get a new expiration date?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996956586837769
},
{
"label": "POSITIVE",
"score": 0.0003043752512894571
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
Is there a limit to how much I can top up?
|
{
"text": "Is there a limit to how much I can top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980340600013733
},
{
"label": "POSITIVE",
"score": 0.0019659558311104774
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
I did not charge my account for that transaction. That's an error.
|
{
"text": "I did not charge my account for that transaction. That's an error."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988142251968384
},
{
"label": "POSITIVE",
"score": 0.0011858156649395823
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
Is there a way to order a new card while in China?
|
{
"text": "Is there a way to order a new card while in China?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990894794464111
},
{
"label": "POSITIVE",
"score": 0.0009105826029554009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
Which countries do you currently support?
|
{
"text": "Which countries do you currently support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.6482043266296387
},
{
"label": "POSITIVE",
"score": 0.35179564356803894
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
How do I dispute a direct debit that I didn't do?
|
{
"text": "How do I dispute a direct debit that I didn't do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962397813796997
},
{
"label": "POSITIVE",
"score": 0.0037601871881633997
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
Where do I pay with my debit or credit card?
|
{
"text": "Where do I pay with my debit or credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992260932922363
},
{
"label": "POSITIVE",
"score": 0.000773930863942951
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 10
}
|
Default
| null | null |
Where are my funds? I topped off my car but it didn't seem to complete.
|
{
"text": "Where are my funds? I topped off my car but it didn't seem to complete."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995326995849609
},
{
"label": "POSITIVE",
"score": 0.000467320263851434
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
Where do you deliver cards to?
|
{
"text": "Where do you deliver cards to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9917987585067749
},
{
"label": "POSITIVE",
"score": 0.008201226592063904
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
I was not distributed the correct amount of cash that I asked for
|
{
"text": "I was not distributed the correct amount of cash that I asked for"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997528195381165
},
{
"label": "POSITIVE",
"score": 0.0002471876214258373
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
Hi, would you please activate my card?
|
{
"text": "Hi, would you please activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.12134344130754471
},
{
"label": "POSITIVE",
"score": 0.8786565661430359
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Why does my transfer keep generating an error message?
|
{
"text": "Why does my transfer keep generating an error message?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994953870773315
},
{
"label": "POSITIVE",
"score": 0.0005045797443017364
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
Where is the closest ATM I can use?
|
{
"text": "Where is the closest ATM I can use?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976239800453186
},
{
"label": "POSITIVE",
"score": 0.0023760772310197353
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
My transfer hasn't appeared yet
|
{
"text": "My transfer hasn't appeared yet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9936896562576294
},
{
"label": "POSITIVE",
"score": 0.006310320924967527
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
Why can I not take out cash?
|
{
"text": "Why can I not take out cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965795874595642
},
{
"label": "POSITIVE",
"score": 0.003420421155169606
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
I tried to used my card in a shop and the transaction was declined.
|
{
"text": "I tried to used my card in a shop and the transaction was declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.000533571292180568
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
How do I find out my source of funds?
|
{
"text": "How do I find out my source of funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989156723022461
},
{
"label": "POSITIVE",
"score": 0.0010843627387657762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
What reasons could cause my top up to be reverted
|
{
"text": "What reasons could cause my top up to be reverted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987407326698303
},
{
"label": "POSITIVE",
"score": 0.0012592743150889874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
I can't find my phone; what can I do to prevent someone from accessing my account on it?
|
{
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111825790256262
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Why am I being charged again?
|
{
"text": "Why am I being charged again?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937611222267151
},
{
"label": "POSITIVE",
"score": 0.006238911766558886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
I bought something and received it, but the payment went back to my account. Is the seller okay?
|
{
"text": "I bought something and received it, but the payment went back to my account. Is the seller okay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.0031526542734354734
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
How do I replace a stolen card?
|
{
"text": "How do I replace a stolen card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991173148155212
},
{
"label": "POSITIVE",
"score": 0.0008826462435536087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
The amount of cash I selected to withdraw is different than what I received.
|
{
"text": "The amount of cash I selected to withdraw is different than what I received."
}
|
[
{
"label": "NEGATIVE",
"score": 0.011123244650661945
},
{
"label": "POSITIVE",
"score": 0.9888767600059509
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
Am I gonna be charged for sending out more cards?
|
{
"text": "Am I gonna be charged for sending out more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996289849281311
},
{
"label": "POSITIVE",
"score": 0.0037101758643984795
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
How come I can't seem to verify my id?
|
{
"text": "How come I can't seem to verify my id?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997082352638245
},
{
"label": "POSITIVE",
"score": 0.00029173781513236463
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
What process should I use to transfer money into my account?
|
{
"text": "What process should I use to transfer money into my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263729253783822
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
I didn't get the correct amount of money from the ATM machine
|
{
"text": "I didn't get the correct amount of money from the ATM machine"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999775230884552
},
{
"label": "POSITIVE",
"score": 0.00022480958432424814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
Is there an age limit to open an account
|
{
"text": "Is there an age limit to open an account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9738606810569763
},
{
"label": "POSITIVE",
"score": 0.02613934874534607
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
Why check my identity?
|
{
"text": "Why check my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983829259872437
},
{
"label": "POSITIVE",
"score": 0.0016170855378732085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
The ATM won't let me take out cash
|
{
"text": "The ATM won't let me take out cash"
}
|
[
{
"label": "NEGATIVE",
"score": 0.6954038739204407
},
{
"label": "POSITIVE",
"score": 0.3045961558818817
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
how can i get it to add money automatically while travelling
|
{
"text": "how can i get it to add money automatically while travelling"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984285235404968
},
{
"label": "POSITIVE",
"score": 0.0015713971806690097
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
The item i bought exchanged rate was incorrect.
|
{
"text": "The item i bought exchanged rate was incorrect."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999464213848114
},
{
"label": "POSITIVE",
"score": 0.0005357790505513549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
I checked the app and there is a payment that I don't recognize.
|
{
"text": "I checked the app and there is a payment that I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956932663917542
},
{
"label": "POSITIVE",
"score": 0.00430681649595499
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
After I attempted a transfer, it failed.
|
{
"text": "After I attempted a transfer, it failed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996837377548218
},
{
"label": "POSITIVE",
"score": 0.0003163364890497178
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
I can't remember my passcode.
|
{
"text": "I can't remember my passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992098808288574
},
{
"label": "POSITIVE",
"score": 0.000790061370935291
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
What do I do if someone used my card without my permission?
|
{
"text": "What do I do if someone used my card without my permission?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017212824895978
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
|
{
"text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly."
}
|
[
{
"label": "NEGATIVE",
"score": 0.45768415927886963
},
{
"label": "POSITIVE",
"score": 0.5423158407211304
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
Can my friends top up my account?
|
{
"text": "Can my friends top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9930596351623535
},
{
"label": "POSITIVE",
"score": 0.006940336897969246
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
Can you tell me why my card payment was cancelled?
|
{
"text": "Can you tell me why my card payment was cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.0004984826664440334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
My transfer was declined. What might the reason be?
|
{
"text": "My transfer was declined. What might the reason be?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985935091972351
},
{
"label": "POSITIVE",
"score": 0.0014064795104786754
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
If I was travelling abroad, would I be able to hold currencies in euros?
|
{
"text": "If I was travelling abroad, would I be able to hold currencies in euros?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990962743759155
},
{
"label": "POSITIVE",
"score": 0.0009037998970597982
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
|
{
"text": "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993613362312317
},
{
"label": "POSITIVE",
"score": 0.0006386744207702577
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
What's up with the extra fee I got?
|
{
"text": "What's up with the extra fee I got?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968097805976868
},
{
"label": "POSITIVE",
"score": 0.003190148388966918
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Can I obtained a Visa Card
|
{
"text": "Can I obtained a Visa Card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.4296210706233978
},
{
"label": "POSITIVE",
"score": 0.5703789591789246
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
There is an unexplained $1 charge on my statement, can you please explain this to me?
|
{
"text": "There is an unexplained $1 charge on my statement, can you please explain this to me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979150891304016
},
{
"label": "POSITIVE",
"score": 0.0020848726853728294
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I had to pay a fee when buying items with my card.
|
{
"text": "I had to pay a fee when buying items with my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.0014951233752071857
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
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