Dataset Viewer
Question
stringlengths 25
56
| Answer
stringlengths 83
160
|
|---|---|
How can I track my order?
|
You can track your order by clicking on the tracking link sent to your email or by entering your order number on our Order Tracking Page.
|
Where can I find my order number?
|
Your order number is in the confirmation email or under the 'My Orders' section in your account.
|
My tracking number isn鈥檛 working. What should I do?
|
Tracking updates can take 24-48 hours to reflect. If it still doesn鈥檛 work, contact our support team for assistance.
|
What does 'Order Processing' mean?
|
This means your order is being prepared for shipment. It usually takes 1-3 business days before it is shipped.
|
How long will my order take to arrive?
|
Delivery times vary based on location and shipping method:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
|
My order is delayed. What should I do?
|
Delays can happen due to weather, customs, or high demand. Please check your tracking link for updates or contact us if it鈥檚 beyond the estimated delivery date.
|
My package says 'Delivered,' but I haven鈥檛 received it.
|
Try checking with neighbors, your mailbox, or building security. If you still can't find it, contact us within 48 hours.
|
Can I change my shipping address after placing an order?
|
If your order hasn鈥檛 shipped yet, we may be able to update the address. Contact our support team ASAP.
|
Can I cancel my order after placing it?
|
Orders can only be canceled within 1 hour of placing them. After that, they move into processing.
|
Can I change the items in my order?
|
Once an order is placed, we can't modify items. You can cancel within the allowed time and place a new order.
|
How do I return an order?
|
You can request a return through our Returns Portal within 30 days of delivery. Items must be unused and in original packaging.
|
When will I get my refund?
|
Refunds are processed within 5-7 business days after we receive your returned item.
|
No dataset card yet
- Downloads last month
- 10