text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Will I see the transfer in my account within the week? | {
"text": "Will I see the transfer in my account within the week?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941281080245972
},
{
"label": "POSITIVE",
"score": 0.005871923640370369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
What happens after my card expires? | {
"text": "What happens after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.996156632900238
},
{
"label": "POSITIVE",
"score": 0.0038434092421084642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Is my card denied anywhere? | {
"text": "Is my card denied anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984384179115295
},
{
"label": "POSITIVE",
"score": 0.0015615656739100814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Which countries are supported | {
"text": "Which countries are supported"
} | [
{
"label": "NEGATIVE",
"score": 0.003462613793089986
},
{
"label": "POSITIVE",
"score": 0.996537446975708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My Google pay top up isn't working. | {
"text": "My Google pay top up isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997803568840027
},
{
"label": "POSITIVE",
"score": 0.00021971150999888778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why did I only get $20 now the full amount I wanted? | {
"text": "Why did I only get $20 now the full amount I wanted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994379878044128
},
{
"label": "POSITIVE",
"score": 0.0005620532901957631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative | {
"text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative"
} | [
{
"label": "NEGATIVE",
"score": 0.9993077516555786
},
{
"label": "POSITIVE",
"score": 0.0006922694738022983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can I top up my card with other cards? | {
"text": "Can I top up my card with other cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956153631210327
},
{
"label": "POSITIVE",
"score": 0.004384608939290047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why did the bank reject my transfer? | {
"text": "Why did the bank reject my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985857009887695
},
{
"label": "POSITIVE",
"score": 0.0014143221778795123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending. | {
"text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9981650710105896
},
{
"label": "POSITIVE",
"score": 0.0018349584424868226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out. | {
"text": "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out."
} | [
{
"label": "NEGATIVE",
"score": 0.9958252906799316
},
{
"label": "POSITIVE",
"score": 0.004174781497567892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I go about ordering a new bank card? | {
"text": "How do I go about ordering a new bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988330006599426
},
{
"label": "POSITIVE",
"score": 0.0011670519597828388
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do i top up my google pay? | {
"text": "How do i top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987537860870361
},
{
"label": "POSITIVE",
"score": 0.0012462664162740111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
A shop I go to didn't let me pay. | {
"text": "A shop I go to didn't let me pay."
} | [
{
"label": "NEGATIVE",
"score": 0.9991163611412048
},
{
"label": "POSITIVE",
"score": 0.0008836046908982098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How much for an actual card? | {
"text": "How much for an actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976601600646973
},
{
"label": "POSITIVE",
"score": 0.002339879749342799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I order my card? | {
"text": "How can I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989396929740906
},
{
"label": "POSITIVE",
"score": 0.0010603084228932858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What is the maximum number of transactions I can do with a disposable card? | {
"text": "What is the maximum number of transactions I can do with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997797966003418
},
{
"label": "POSITIVE",
"score": 0.0022020956967025995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank? | {
"text": "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978942275047302
},
{
"label": "POSITIVE",
"score": 0.0021058034617453814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why did my top-up fail? | {
"text": "Why did my top-up fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997374415397644
},
{
"label": "POSITIVE",
"score": 0.0002625279885251075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is there a longer processing time for international bank transfers? | {
"text": "Is there a longer processing time for international bank transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993953704833984
},
{
"label": "POSITIVE",
"score": 0.0006045788177289069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I want to get a virtual card! | {
"text": "I want to get a virtual card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9837798476219177
},
{
"label": "POSITIVE",
"score": 0.01622014306485653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why did I get declined during a transfer? | {
"text": "Why did I get declined during a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956901669502258
},
{
"label": "POSITIVE",
"score": 0.004309778101742268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I don't think my transfer wen through. Why? | {
"text": "I don't think my transfer wen through. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.997183084487915
},
{
"label": "POSITIVE",
"score": 0.0028169171418994665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can I use my Apple Watch to pay for gas? | {
"text": "Can I use my Apple Watch to pay for gas?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994418025016785
},
{
"label": "POSITIVE",
"score": 0.0005581970908679068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How do I contact customer support about my declined transfer? | {
"text": "How do I contact customer support about my declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988850951194763
},
{
"label": "POSITIVE",
"score": 0.001114872982725501
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Should I complete my security verification before I can use my account? | {
"text": "Should I complete my security verification before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.0003606659884098917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Help! I forgot my password. | {
"text": "Help! I forgot my password."
} | [
{
"label": "NEGATIVE",
"score": 0.9995765089988708
},
{
"label": "POSITIVE",
"score": 0.00042351477895863354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
There is an odd payment in my statement | {
"text": "There is an odd payment in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9757269024848938
},
{
"label": "POSITIVE",
"score": 0.024273082613945007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Does transferring money have a fee? | {
"text": "Does transferring money have a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977066516876221
},
{
"label": "POSITIVE",
"score": 0.002293278928846121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I deposited cash into my account, why do I not see it? | {
"text": "I deposited cash into my account, why do I not see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981294274330139
},
{
"label": "POSITIVE",
"score": 0.0018706182017922401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I would like to request a card. | {
"text": "I would like to request a card."
} | [
{
"label": "NEGATIVE",
"score": 0.8304088711738586
},
{
"label": "POSITIVE",
"score": 0.16959108412265778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Will I be charged for receiving money? | {
"text": "Will I be charged for receiving money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965870380401611
},
{
"label": "POSITIVE",
"score": 0.003413011087104678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can I top up with Google Pay? | {
"text": "Can I top up with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956037998199463
},
{
"label": "POSITIVE",
"score": 0.004396164324134588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What is the expected delivery date for my card? | {
"text": "What is the expected delivery date for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.99664705991745
},
{
"label": "POSITIVE",
"score": 0.0033529626671224833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why does my account show as pending a cash withdrawal from the ATM that I have already made? | {
"text": "Why does my account show as pending a cash withdrawal from the ATM that I have already made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993888139724731
},
{
"label": "POSITIVE",
"score": 0.0006112075061537325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What are the reasons to be charged a fee on card payments? | {
"text": "What are the reasons to be charged a fee on card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977194666862488
},
{
"label": "POSITIVE",
"score": 0.0022804876789450645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to exchange a currency - can I do that here? | {
"text": "I need to exchange a currency - can I do that here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994100332260132
},
{
"label": "POSITIVE",
"score": 0.0005899221287108958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Is my PIN the same thing as my passcode? | {
"text": "Is my PIN the same thing as my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.99896240234375
},
{
"label": "POSITIVE",
"score": 0.0010375471320003271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why is my refund not visible on my statement? | {
"text": "Why is my refund not visible on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995235204696655
},
{
"label": "POSITIVE",
"score": 0.00047652568900957704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why won't the machine accept my card anymore? | {
"text": "Why won't the machine accept my card anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987753033638
},
{
"label": "POSITIVE",
"score": 0.001224711537361145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I heard you have an auto-top up option, where do I find that? | {
"text": "I heard you have an auto-top up option, where do I find that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977078437805176
},
{
"label": "POSITIVE",
"score": 0.0022921948693692684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate? | {
"text": "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994300007820129
},
{
"label": "POSITIVE",
"score": 0.0005700304172933102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I put cash in my account, but I don't see it. | {
"text": "I put cash in my account, but I don't see it."
} | [
{
"label": "NEGATIVE",
"score": 0.9992117881774902
},
{
"label": "POSITIVE",
"score": 0.000788186676800251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why was there a transfer fee on my account? | {
"text": "Why was there a transfer fee on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993459582328796
},
{
"label": "POSITIVE",
"score": 0.0006540162139572203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I was charged and shouldn't have been charged when using my card! | {
"text": "I was charged and shouldn't have been charged when using my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9933807849884033
},
{
"label": "POSITIVE",
"score": 0.006619257852435112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My transfer didn't work how come? | {
"text": "My transfer didn't work how come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003754171193577349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I withdraw money abroad but I didn't get the right amount. | {
"text": "I withdraw money abroad but I didn't get the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.999527096748352
},
{
"label": "POSITIVE",
"score": 0.00047294842079281807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How long is the wait for a money transfer to show up? | {
"text": "How long is the wait for a money transfer to show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993983507156372
},
{
"label": "POSITIVE",
"score": 0.0006016415427438915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I use my card at an ATM? | {
"text": "Can I use my card at an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982542395591736
},
{
"label": "POSITIVE",
"score": 0.0017457129433751106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Can you tell me what I need for identity validation? | {
"text": "Can you tell me what I need for identity validation?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983128309249878
},
{
"label": "POSITIVE",
"score": 0.0016871376428753138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I need to have an item refunded. | {
"text": "I need to have an item refunded."
} | [
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.0005335002788342535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Will you please help me get my card back? | {
"text": "Will you please help me get my card back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948934316635132
},
{
"label": "POSITIVE",
"score": 0.005106604658067226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I think I lost my phone. Is there a way to prevent anyone from getting into my account on it? | {
"text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997212290763855
},
{
"label": "POSITIVE",
"score": 0.0002787491830531508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How can I link the new card? | {
"text": "How can I link the new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981132745742798
},
{
"label": "POSITIVE",
"score": 0.0018867547623813152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How to I switch my money for the money used in another country? | {
"text": "How to I switch my money for the money used in another country?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.00043115264270454645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What is taking so long on my transfer from the US? | {
"text": "What is taking so long on my transfer from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994606375694275
},
{
"label": "POSITIVE",
"score": 0.0005393564351834357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
how come i was declined | {
"text": "how come i was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9982702732086182
},
{
"label": "POSITIVE",
"score": 0.0017297478625550866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My transfer is stuck pending? How do we fix it to it goes through? | {
"text": "My transfer is stuck pending? How do we fix it to it goes through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997614026069641
},
{
"label": "POSITIVE",
"score": 0.00023859630164224654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I am trying to revert a transcation I did this morning | {
"text": "I am trying to revert a transcation I did this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9975525736808777
},
{
"label": "POSITIVE",
"score": 0.00244746170938015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Are there any limits to were my card is accepted? | {
"text": "Are there any limits to were my card is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976130723953247
},
{
"label": "POSITIVE",
"score": 0.0023869185242801905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I was wondering if I could get a second card on this account? I would like my daughter to have one. | {
"text": "I was wondering if I could get a second card on this account? I would like my daughter to have one."
} | [
{
"label": "NEGATIVE",
"score": 0.9922420978546143
},
{
"label": "POSITIVE",
"score": 0.007757877465337515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Do I get charged if I top up with my European bank card? | {
"text": "Do I get charged if I top up with my European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927206039428711
},
{
"label": "POSITIVE",
"score": 0.007279370911419392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Where do I go to activate my card? | {
"text": "Where do I go to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975470900535583
},
{
"label": "POSITIVE",
"score": 0.0024528750218451023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I don't understand why I'm being charged for using my card. | {
"text": "I don't understand why I'm being charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006892731762491167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I've been waiting a while for my card, is there a way to know when it will arrive? | {
"text": "I've been waiting a while for my card, is there a way to know when it will arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991405010223389
},
{
"label": "POSITIVE",
"score": 0.0008594707469455898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why did my transfer to a beneficiary fail? | {
"text": "Why did my transfer to a beneficiary fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995525479316711
},
{
"label": "POSITIVE",
"score": 0.0004474640591070056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How do I get my money back for a duplicated charge? | {
"text": "How do I get my money back for a duplicated charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.00033745719701983035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My credit card was just denied for top up! Can you tell me why this happened and what's going on? | {
"text": "My credit card was just denied for top up! Can you tell me why this happened and what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991707801818848
},
{
"label": "POSITIVE",
"score": 0.000829305499792099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is there a reason my top-up has been cancelled? | {
"text": "Is there a reason my top-up has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.0003301517863292247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why does top-up require verification? | {
"text": "Why does top-up require verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966065883636475
},
{
"label": "POSITIVE",
"score": 0.003393422579392791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
my statement contains an unknown payment | {
"text": "my statement contains an unknown payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9875681400299072
},
{
"label": "POSITIVE",
"score": 0.012431849725544453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My transfer failed | {
"text": "My transfer failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9996272325515747
},
{
"label": "POSITIVE",
"score": 0.00037272117333486676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I did not get the right exchange rate while getting my cash out. | {
"text": "I did not get the right exchange rate while getting my cash out."
} | [
{
"label": "NEGATIVE",
"score": 0.9998021721839905
},
{
"label": "POSITIVE",
"score": 0.00019788926874753088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
There is a strange card payment I don't recognise. | {
"text": "There is a strange card payment I don't recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9960014224052429
},
{
"label": "POSITIVE",
"score": 0.003998517524451017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I would like to better understand why my pass-code is not working. | {
"text": "I would like to better understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997547268867493
},
{
"label": "POSITIVE",
"score": 0.00024525978369638324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete. | {
"text": "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9806226491928101
},
{
"label": "POSITIVE",
"score": 0.019377311691641808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What is your refund policy for products I have purchased? | {
"text": "What is your refund policy for products I have purchased?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972689747810364
},
{
"label": "POSITIVE",
"score": 0.0027310005389153957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I'm having trouble with proving my identity. | {
"text": "I'm having trouble with proving my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997677206993103
},
{
"label": "POSITIVE",
"score": 0.00023223644529934973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Can I have a discount if I exchange currency often? | {
"text": "Can I have a discount if I exchange currency often?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942649006843567
},
{
"label": "POSITIVE",
"score": 0.005735067650675774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I live in the US and I would like to get a card. How do I go about getting one? | {
"text": "I live in the US and I would like to get a card. How do I go about getting one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9823435544967651
},
{
"label": "POSITIVE",
"score": 0.017656434327363968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How long does it take for a purchase to go from pending to authorised? | {
"text": "How long does it take for a purchase to go from pending to authorised?"
} | [
{
"label": "NEGATIVE",
"score": 0.999032735824585
},
{
"label": "POSITIVE",
"score": 0.0009672517771832645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why do I need to verify my identity? | {
"text": "Why do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992850422859192
},
{
"label": "POSITIVE",
"score": 0.0007149625453166664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I need to know where my funds come from. | {
"text": "I need to know where my funds come from."
} | [
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478398572653532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer. | {
"text": "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994022846221924
},
{
"label": "POSITIVE",
"score": 0.0005977428518235683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I made a transfer and was charged an extra fee! | {
"text": "I made a transfer and was charged an extra fee!"
} | [
{
"label": "NEGATIVE",
"score": 0.09067955613136292
},
{
"label": "POSITIVE",
"score": 0.9093204140663147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Is the PIN sent in another message? | {
"text": "Is the PIN sent in another message?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987350106239319
},
{
"label": "POSITIVE",
"score": 0.0012650219723582268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Where is my money that I transfered?! | {
"text": "Where is my money that I transfered?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9992815852165222
},
{
"label": "POSITIVE",
"score": 0.0007184370188042521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Card payment has be declined. | {
"text": "Card payment has be declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9741432666778564
},
{
"label": "POSITIVE",
"score": 0.02585674822330475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why would a transfer to a beneficiary not go through? | {
"text": "Why would a transfer to a beneficiary not go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977931976318359
},
{
"label": "POSITIVE",
"score": 0.002206790028139949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I use your app to exchange USD for GBP? | {
"text": "Can I use your app to exchange USD for GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986055493354797
},
{
"label": "POSITIVE",
"score": 0.001394425518810749
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Is there a way to reset my PIN? | {
"text": "Is there a way to reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995392560958862
},
{
"label": "POSITIVE",
"score": 0.0004607646551448852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I tried to withdraw cash, but got declined! | {
"text": "I tried to withdraw cash, but got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.989200234413147
},
{
"label": "POSITIVE",
"score": 0.010799717158079147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Do you receive SWIFT transfers? | {
"text": "Do you receive SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927337169647217
},
{
"label": "POSITIVE",
"score": 0.007266275119036436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can I receive my card anywhere? | {
"text": "Can I receive my card anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9781497120857239
},
{
"label": "POSITIVE",
"score": 0.021850287914276123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up? | {
"text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993181228637695
},
{
"label": "POSITIVE",
"score": 0.0006818410474807024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I need to deposit my virtual card, how do i do that. | {
"text": "I need to deposit my virtual card, how do i do that."
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007506064721383154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Is there a fee for a SEPA transfer | {
"text": "Is there a fee for a SEPA transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9896830320358276
},
{
"label": "POSITIVE",
"score": 0.010316938161849976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I no longer have my phone, what should I do? | {
"text": "I no longer have my phone, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999596893787384
},
{
"label": "POSITIVE",
"score": 0.0004030963173136115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What does it mean when it says that I have a payment that is pending? | {
"text": "What does it mean when it says that I have a payment that is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985920786857605
},
{
"label": "POSITIVE",
"score": 0.0014079570537433028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
My card won't let me withdraw money. | {
"text": "My card won't let me withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.0019732145592570305
},
{
"label": "POSITIVE",
"score": 0.9980267882347107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
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