text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I get a card? I live in the US. | {
"text": "Can I get a card? I live in the US."
} | [
{
"label": "NEGATIVE",
"score": 0.5889262557029724
},
{
"label": "POSITIVE",
"score": 0.4110737144947052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How do I go about ordering another card? | {
"text": "How do I go about ordering another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983262419700623
},
{
"label": "POSITIVE",
"score": 0.0016737091355025768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
There's a card payment with a name I don't recognize | {
"text": "There's a card payment with a name I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9991775155067444
},
{
"label": "POSITIVE",
"score": 0.000822413363493979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why is it necessary to verify the top up? | {
"text": "Why is it necessary to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975456595420837
},
{
"label": "POSITIVE",
"score": 0.0024542754981666803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I make a currency exchange? | {
"text": "How do I make a currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.998879611492157
},
{
"label": "POSITIVE",
"score": 0.0011203837348148227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can you do exchanges of EUR? | {
"text": "Can you do exchanges of EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.15146252512931824
},
{
"label": "POSITIVE",
"score": 0.8485374450683594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I paid with my card and ended up being charged a fee. | {
"text": "I paid with my card and ended up being charged a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9930711388587952
},
{
"label": "POSITIVE",
"score": 0.006928807590156794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take? | {
"text": "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965797066688538
},
{
"label": "POSITIVE",
"score": 0.0034202749375253916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you explain why my Google Pay Top isn't working? | {
"text": "Can you explain why my Google Pay Top isn't working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994202852249146
},
{
"label": "POSITIVE",
"score": 0.0005796909681521356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My card is about to expire, what do I do? | {
"text": "My card is about to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.990517795085907
},
{
"label": "POSITIVE",
"score": 0.009482165798544884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I thought transfers were free. Why was I charged to transfer? | {
"text": "I thought transfers were free. Why was I charged to transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977419376373291
},
{
"label": "POSITIVE",
"score": 0.002258035121485591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How much can I withdrawal in one month without incurring fees? | {
"text": "How much can I withdrawal in one month without incurring fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950656294822693
},
{
"label": "POSITIVE",
"score": 0.004934347700327635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why would my transfer result in a decline message? | {
"text": "Why would my transfer result in a decline message?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994795918464661
},
{
"label": "POSITIVE",
"score": 0.0005203800974413753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My new card is here, what's the process for activating it? | {
"text": "My new card is here, what's the process for activating it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9813917875289917
},
{
"label": "POSITIVE",
"score": 0.018608229234814644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
When are you going to activate my card? | {
"text": "When are you going to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915760159492493
},
{
"label": "POSITIVE",
"score": 0.008424042724072933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How long does transfer from the US take? | {
"text": "How long does transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958531856536865
},
{
"label": "POSITIVE",
"score": 0.004146873950958252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
When I got cash I was charged an extra fee! Explain! | {
"text": "When I got cash I was charged an extra fee! Explain!"
} | [
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.0031526933889836073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened | {
"text": "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened"
} | [
{
"label": "NEGATIVE",
"score": 0.9995312690734863
},
{
"label": "POSITIVE",
"score": 0.00046875260886736214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How long do I have to wait until the transferred money shows up? | {
"text": "How long do I have to wait until the transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993301630020142
},
{
"label": "POSITIVE",
"score": 0.0006698613287881017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I get a refund for an unauthorized direct debit payment? | {
"text": "How do I get a refund for an unauthorized direct debit payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005009235464967787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is this open to residents of all countries? | {
"text": "Is this open to residents of all countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.003994387108832598
},
{
"label": "POSITIVE",
"score": 0.9960055947303772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How long does it take to get my money | {
"text": "How long does it take to get my money"
} | [
{
"label": "NEGATIVE",
"score": 0.9990574717521667
},
{
"label": "POSITIVE",
"score": 0.000942522136028856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I have been charged an extra fee when buying from your store. Why is this? | {
"text": "I have been charged an extra fee when buying from your store. Why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981712102890015
},
{
"label": "POSITIVE",
"score": 0.0018288219580426812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
When will my top-up be completed? | {
"text": "When will my top-up be completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.996903121471405
},
{
"label": "POSITIVE",
"score": 0.0030967998318374157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
My funds must be verified | {
"text": "My funds must be verified"
} | [
{
"label": "NEGATIVE",
"score": 0.9711771607398987
},
{
"label": "POSITIVE",
"score": 0.02882276102900505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why does my transfer say it is pending? | {
"text": "Why does my transfer say it is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972773194313049
},
{
"label": "POSITIVE",
"score": 0.0027227289974689484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Which currencies can I use to add money? | {
"text": "Which currencies can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985654950141907
},
{
"label": "POSITIVE",
"score": 0.0014345147646963596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
If US cards have a top up charge, what is it? | {
"text": "If US cards have a top up charge, what is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494596980512142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
How do I top up? | {
"text": "How do I top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.3132307827472687
},
{
"label": "POSITIVE",
"score": 0.6867692470550537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund. | {
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9960921406745911
},
{
"label": "POSITIVE",
"score": 0.003907894250005484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
how do i get a new card | {
"text": "how do i get a new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9965348243713379
},
{
"label": "POSITIVE",
"score": 0.003465112065896392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why am I charged whenever I withdraw cash? | {
"text": "Why am I charged whenever I withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971932768821716
},
{
"label": "POSITIVE",
"score": 0.0028067331295460463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Card activation is not working. What do i do? | {
"text": "Card activation is not working. What do i do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997976422309875
},
{
"label": "POSITIVE",
"score": 0.00020243090693838894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Will there be a charge for sending out more cards? | {
"text": "Will there be a charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.998143196105957
},
{
"label": "POSITIVE",
"score": 0.0018568417290225625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How long is a transfer in the pending status? | {
"text": "How long is a transfer in the pending status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966508746147156
},
{
"label": "POSITIVE",
"score": 0.0033490906935185194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
IS there a fee to exchange currency? | {
"text": "IS there a fee to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981891512870789
},
{
"label": "POSITIVE",
"score": 0.0018107839860022068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why was I charged an additional $1? | {
"text": "Why was I charged an additional $1?"
} | [
{
"label": "NEGATIVE",
"score": 0.997938334941864
},
{
"label": "POSITIVE",
"score": 0.0020616946276277304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Am I able to modify my account details? | {
"text": "Am I able to modify my account details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991857409477234
},
{
"label": "POSITIVE",
"score": 0.000814209517557174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Please explain why my top-up didn't go through. | {
"text": "Please explain why my top-up didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9900017976760864
},
{
"label": "POSITIVE",
"score": 0.00999815296381712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What is the exchange fee that is charged? | {
"text": "What is the exchange fee that is charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899641871452332
},
{
"label": "POSITIVE",
"score": 0.010035845451056957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My card isn't letting me purchase something and I wanted to know why. | {
"text": "My card isn't letting me purchase something and I wanted to know why."
} | [
{
"label": "NEGATIVE",
"score": 0.9986497759819031
},
{
"label": "POSITIVE",
"score": 0.0013502486981451511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why isn't my topup working? | {
"text": "Why isn't my topup working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988652467727661
},
{
"label": "POSITIVE",
"score": 0.0011348148109391332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why hasn't my cash arrived from a deposited check? | {
"text": "Why hasn't my cash arrived from a deposited check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990965127944946
},
{
"label": "POSITIVE",
"score": 0.0009035329567268491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is there a daily auto top-up limit? | {
"text": "Is there a daily auto top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969635605812073
},
{
"label": "POSITIVE",
"score": 0.003036458045244217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I returned something to a store but can't see my refund. | {
"text": "I returned something to a store but can't see my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529697174206376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Did you deactivate my card it's not working anymore | {
"text": "Did you deactivate my card it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9995474219322205
},
{
"label": "POSITIVE",
"score": 0.0004526098200585693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why can't the recepient of my money transaction see it? | {
"text": "Why can't the recepient of my money transaction see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.99636310338974
},
{
"label": "POSITIVE",
"score": 0.00363695970736444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Will you tell me how I am supposed to use the disposable cards? | {
"text": "Will you tell me how I am supposed to use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994890689849854
},
{
"label": "POSITIVE",
"score": 0.0005109349149279296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
my money, where is it coming from? | {
"text": "my money, where is it coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.998665452003479
},
{
"label": "POSITIVE",
"score": 0.0013345477636903524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Please list what fiat currencies are supported for both holding and exchanging. | {
"text": "Please list what fiat currencies are supported for both holding and exchanging."
} | [
{
"label": "NEGATIVE",
"score": 0.8713436126708984
},
{
"label": "POSITIVE",
"score": 0.12865643203258514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Where do i find my PIN? | {
"text": "Where do i find my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986398816108704
},
{
"label": "POSITIVE",
"score": 0.0013601247919723392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
There's an extra fee on my statement, why is that? | {
"text": "There's an extra fee on my statement, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.996864378452301
},
{
"label": "POSITIVE",
"score": 0.003135573584586382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I need to move money to another beneficiary. Why is it not working? | {
"text": "I need to move money to another beneficiary. Why is it not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997827410697937
},
{
"label": "POSITIVE",
"score": 0.0002173051907448098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
There is a direct debit charge that I don't recognize, what can I do? | {
"text": "There is a direct debit charge that I don't recognize, what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973078966140747
},
{
"label": "POSITIVE",
"score": 0.002692141802981496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can I get support? | {
"text": "Can I get support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945036172866821
},
{
"label": "POSITIVE",
"score": 0.005496377591043711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What are these fees i am paying? | {
"text": "What are these fees i am paying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972299933433533
},
{
"label": "POSITIVE",
"score": 0.0027700236532837152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are currency exchanges free? | {
"text": "Are currency exchanges free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953161478042603
},
{
"label": "POSITIVE",
"score": 0.004683887120336294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I received my card. How do I link it to the app? | {
"text": "I received my card. How do I link it to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.997060239315033
},
{
"label": "POSITIVE",
"score": 0.002939764177426696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can anyone else top-up for me? | {
"text": "Can anyone else top-up for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989731311798096
},
{
"label": "POSITIVE",
"score": 0.0010268805781379342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I tried to transfer funds to a beneficiary and was denied. Can you tell me why? | {
"text": "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993582367897034
},
{
"label": "POSITIVE",
"score": 0.0006417955155484378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Please delete my account immediately. | {
"text": "Please delete my account immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9995707869529724
},
{
"label": "POSITIVE",
"score": 0.0004291705845389515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is the top-up limit? | {
"text": "What is the top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918730854988098
},
{
"label": "POSITIVE",
"score": 0.00812689121812582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Please let me know how to place an order for a virtual card | {
"text": "Please let me know how to place an order for a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9099330306053162
},
{
"label": "POSITIVE",
"score": 0.09006692469120026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I exchange currencies a lot. Can I get a discount? | {
"text": "I exchange currencies a lot. Can I get a discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9844951033592224
},
{
"label": "POSITIVE",
"score": 0.015504935756325722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message | {
"text": "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message"
} | [
{
"label": "NEGATIVE",
"score": 0.9995821118354797
},
{
"label": "POSITIVE",
"score": 0.0004178342060185969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I add money to my card automatically during a trip? | {
"text": "Can I add money to my card automatically during a trip?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978334307670593
},
{
"label": "POSITIVE",
"score": 0.0021665298845618963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I didn't get the right amount of cash because of the exchange rate. | {
"text": "I didn't get the right amount of cash because of the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997379183769226
},
{
"label": "POSITIVE",
"score": 0.00026211884687654674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I deposited money in the form of a cheque, but my balance has not increased. | {
"text": "I deposited money in the form of a cheque, but my balance has not increased."
} | [
{
"label": "NEGATIVE",
"score": 0.9983341097831726
},
{
"label": "POSITIVE",
"score": 0.0016659556422382593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I'm trying to take money from my account but its not letting me. Help! | {
"text": "I'm trying to take money from my account but its not letting me. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9897841811180115
},
{
"label": "POSITIVE",
"score": 0.010215830989181995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card payment has been cancelled | {
"text": "My card payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9995317459106445
},
{
"label": "POSITIVE",
"score": 0.00046828881022520363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need a new login code | {
"text": "I need a new login code"
} | [
{
"label": "NEGATIVE",
"score": 0.9992902278900146
},
{
"label": "POSITIVE",
"score": 0.0007097816560417414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I asked for more cash than what was received | {
"text": "I asked for more cash than what was received"
} | [
{
"label": "NEGATIVE",
"score": 0.9983489513397217
},
{
"label": "POSITIVE",
"score": 0.0016510148998349905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I go about getting hold of a virtual card? | {
"text": "How do I go about getting hold of a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981010556221008
},
{
"label": "POSITIVE",
"score": 0.0018989959498867393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good. | {
"text": "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good."
} | [
{
"label": "NEGATIVE",
"score": 0.006383655592799187
},
{
"label": "POSITIVE",
"score": 0.9936163425445557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What do I need to do in order to get a new card? | {
"text": "What do I need to do in order to get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989914298057556
},
{
"label": "POSITIVE",
"score": 0.0010085265384986997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this? | {
"text": "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?"
} | [
{
"label": "NEGATIVE",
"score": 0.0008643586188554764
},
{
"label": "POSITIVE",
"score": 0.9991356730461121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I froze my account, but how do I order a replacement card? | {
"text": "I froze my account, but how do I order a replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.0004311423690523952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What do I do to get ahold of my own card? | {
"text": "What do I do to get ahold of my own card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993423819541931
},
{
"label": "POSITIVE",
"score": 0.000657595694065094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
After a transfer, I see an extra fee. Why? | {
"text": "After a transfer, I see an extra fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951413869857788
},
{
"label": "POSITIVE",
"score": 0.004858630243688822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What does it cost to receive a SEPA transfer? | {
"text": "What does it cost to receive a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986696243286133
},
{
"label": "POSITIVE",
"score": 0.0013303622836247087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How do I know if i need a disposable card? | {
"text": "How do I know if i need a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995579123497009
},
{
"label": "POSITIVE",
"score": 0.00044211416388861835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I can't see a top-up top-up verification code. | {
"text": "I can't see a top-up top-up verification code."
} | [
{
"label": "NEGATIVE",
"score": 0.9985106587409973
},
{
"label": "POSITIVE",
"score": 0.0014893842162564397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How can I activate my new card? I didn't recieve any information with it about how to do so. | {
"text": "How can I activate my new card? I didn't recieve any information with it about how to do so."
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.0004716444236692041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why was there an extra charge because I used my card to pay? | {
"text": "Why was there an extra charge because I used my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.0007914172601886094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What do I need to do to receive my payroll in the account? | {
"text": "What do I need to do to receive my payroll in the account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991793036460876
},
{
"label": "POSITIVE",
"score": 0.0008206645143218338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
What caused my top up to be reverted? | {
"text": "What caused my top up to be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.997373104095459
},
{
"label": "POSITIVE",
"score": 0.0026268446817994118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
You advertise no fee when paying with a card then my statement shows a fee. | {
"text": "You advertise no fee when paying with a card then my statement shows a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9942875504493713
},
{
"label": "POSITIVE",
"score": 0.005712498445063829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok | {
"text": "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok"
} | [
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.0004744796606246382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I am confused about your fee structure and was disappointed to see a fee for my transfer. | {
"text": "I am confused about your fee structure and was disappointed to see a fee for my transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994561076164246
},
{
"label": "POSITIVE",
"score": 0.000543902104254812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My card didn't work at the ATM in Notting Hill. Is my card working? | {
"text": "My card didn't work at the ATM in Notting Hill. Is my card working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995835423469543
},
{
"label": "POSITIVE",
"score": 0.000416471651988104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I transfer funds directly from my credit card? | {
"text": "How do I transfer funds directly from my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988613128662109
},
{
"label": "POSITIVE",
"score": 0.0011386555852368474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened? | {
"text": "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989528656005859
},
{
"label": "POSITIVE",
"score": 0.0010470717679709196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Tell me why my card payment was declined. | {
"text": "Tell me why my card payment was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9984090924263
},
{
"label": "POSITIVE",
"score": 0.0015909593785181642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency? | {
"text": "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995148181915283
},
{
"label": "POSITIVE",
"score": 0.0004851706326007843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Are there limits on the virtual cards? | {
"text": "Are there limits on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9901109337806702
},
{
"label": "POSITIVE",
"score": 0.009889082051813602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Will you guys charge me for topping up by transfer? | {
"text": "Will you guys charge me for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.363967627286911
},
{
"label": "POSITIVE",
"score": 0.6360323429107666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How can I change my address? | {
"text": "How can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017818766646087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
A duplicated payment was made for something. | {
"text": "A duplicated payment was made for something."
} | [
{
"label": "NEGATIVE",
"score": 0.9985193610191345
},
{
"label": "POSITIVE",
"score": 0.0014806730905547738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Please tell me how to get a refund for something I bought. | {
"text": "Please tell me how to get a refund for something I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9959306120872498
},
{
"label": "POSITIVE",
"score": 0.0040693762712180614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can you please explain why the exchange rate for the item I bought is wrong? | {
"text": "Can you please explain why the exchange rate for the item I bought is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995864033699036
},
{
"label": "POSITIVE",
"score": 0.00041366004734300077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
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