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This dataset features natural Thai-language conversations between human speakers and machine agents, simulating real-world call center interactions across a variety of customer service domains. All dialogues are non-scripted and performed as role-play scenarios, capturing spontaneous, realistic exchanges.
🗣️ Speech Type: Human-to-machine conversations, simulating AI agents and human customers' dialogues.
🎭 Style: Spontaneous, unscripted role-playing, designed to reflect actual customer service situations.
🎧 Audio Format: High-quality stereo WAV recordings with separated speaker channels, captured in a quiet environment.
📝 Transcriptions: Fully human-verified transcripts with 99%+ accuracy.
📑 Metadata: Includes an accompanying metadata file detailing speaker attributes, topics, and recording conditions for each session.
🔐 License: This dataset is intended strictly for research and AI model fine-tuning. Commercial use, resale, or redistribution is prohibited.
🎓 Brought to you by AIxBlock – a decentralized platform for AI development and workflow automations, with a commitment to enabling the development of fair, accurate, and responsible AI systems through high-quality open datasets.
Link to download full data (22GB): https://drive.google.com/drive/folders/1kxm9WI1temiXOUA-FQGhWFrQsMCSzNWC?usp=sharing
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