Update app.py

app.py

@@ -3,61 +3,85 @@ import torch
 from transformers import pipeline, AutoTokenizer, AutoModelForSequenceClassification
 import torchaudio
 import os
-import jieba
-import magic
+import re
+from difflib import SequenceMatcher
+import numpy as np
 
-# Device setup: automatically selects CUDA or CPU
+# Device setup
 device = "cuda" if torch.cuda.is_available() else "cpu"
 
-# Load Whisper model for Cantonese audio transcription
+# Load Whisper model with adjusted parameters for better memory handling
 MODEL_NAME = "alvanlii/whisper-small-cantonese"
 language = "zh"
-pipe = pipeline(task="automatic-speech-recognition", model=MODEL_NAME, chunk_length_s=60, device=device)
+pipe = pipeline(
+    task="automatic-speech-recognition",
+    model=MODEL_NAME,
+    chunk_length_s=30,
+    device=device,
+    generate_kwargs={
+        "no_repeat_ngram_size": 3,
+        "repetition_penalty": 1.3,
+        "temperature": 0.7,
+        "top_p": 0.9,
+        "top_k": 50
+    }
+)
 pipe.model.config.forced_decoder_ids = pipe.tokenizer.get_decoder_prompt_ids(language=language, task="transcribe")
 
-# Transcription function (supports long audio)
+# Similarity check to remove repeated phrases
+def is_similar(a, b, threshold=0.8):
+    return SequenceMatcher(None, a, b).ratio() > threshold
+
+def remove_repeated_phrases(text):
+    sentences = re.split(r'(?<=[。！？])', text)
+    cleaned_sentences = []
+    for sentence in sentences:
+        if not cleaned_sentences or not is_similar(sentence.strip(), cleaned_sentences[-1].strip()):
+            cleaned_sentences.append(sentence.strip())
+    return " ".join(cleaned_sentences)
+
+# Remove punctuation
+def remove_punctuation(text):
+    return re.sub(r'[^\w\s]', '', text)
+
+# Transcription function (adjusted for punctuation and repetition removal)
 def transcribe_audio(audio_path):
     waveform, sample_rate = torchaudio.load(audio_path)
-    duration = waveform.shape[1] / sample_rate
+
+    if waveform.shape[0] > 1:
+        waveform = torch.mean(waveform, dim=0, keepdim=True)
+
+    waveform = waveform.squeeze(0).numpy()
+
+    duration = waveform.shape[0] / sample_rate
     if duration > 60:
+        chunk_size = sample_rate * 55
+        step_size = sample_rate * 50
         results = []
-        for start in range(0, int(duration), 50):
-            end = min(start + 60, int(duration))
-            chunk = waveform[:, start * sample_rate:end * sample_rate]
-            temp_filename = f"temp_chunk_{start}.wav"
-            torchaudio.save(temp_filename, chunk, sample_rate)
-            result = pipe(temp_filename)["text"]
-            results.append(result)
-            os.remove(temp_filename)
-        return " ".join(results)
-    return pipe(audio_path)["text"]
-
-# Load sentiment analysis model
+
+        for start in range(0, waveform.shape[0], step_size):
+            chunk = waveform[start:start + chunk_size]
+            if chunk.shape[0] == 0:
+                break
+            transcript = pipe({"sampling_rate": sample_rate, "raw": chunk})["text"]
+            results.append(remove_punctuation(transcript))
+
+        return remove_punctuation(remove_repeated_phrases(" ".join(results)))
+
+    return remove_punctuation(remove_repeated_phrases(pipe({"sampling_rate": sample_rate, "raw": waveform})["text"]))
+
+# Sentiment analysis model
 sentiment_pipe = pipeline("text-classification", model="Leo0129/CustomModel-multilingual-sentiment-analysis", device=device)
 
-# Text splitting function (using jieba for Chinese text)
-def split_text(text, max_length=512):
-    words = list(jieba.cut(text))
-    chunks, current_chunk = [], ""
-    for word in words:
-        if len(current_chunk) + len(word) < max_length:
-            current_chunk += word
-        else:
-            chunks.append(current_chunk)
-            current_chunk = word
-    if current_chunk:
-        chunks.append(current_chunk)
-    return chunks
-
-# Function to rate sentiment quality based on most frequent result
+# Rate sentiment with batch processing
 def rate_quality(text):
-    chunks = split_text(text)
-    results = []
-    for chunk in chunks:
-        result = sentiment_pipe(chunk)[0]
-        label_map = {"Very Negative": "Very Poor", "Negative": "Poor", "Neutral": "Neutral", "Positive": "Good", "Very Positive": "Very Good"}
-        results.append(label_map.get(result["label"], "Unknown"))
-    return max(set(results), key=results.count)
+    chunks = [text[i:i+512] for i in range(0, len(text), 512)]
+    results = sentiment_pipe(chunks, batch_size=4)
+
+    label_map = {"Very Negative": "Very Poor", "Negative": "Poor", "Neutral": "Neutral", "Positive": "Good", "Very Positive": "Very Good"}
+    processed_results = [label_map.get(res["label"], "Unknown") for res in results]
+
+    return max(set(processed_results), key=processed_results.count)
 
 # Streamlit main interface
 def main():
@@ -66,7 +90,6 @@ def main():
     # Custom CSS styling
     st.markdown("""
     <style>
-    @import url('https://fonts.googleapis.com/css2?family=Comic+Neue:wght@700&display=swap');
     .header {
         background: linear-gradient(45deg, #FF9A6C, #FF6B6B);
         border-radius: 15px;
@@ -75,38 +98,19 @@ def main():
         box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
         margin-bottom: 2rem;
     }
-    .subtitle {
-        font-family: 'Comic Neue', cursive;
-        color: #4B4B4B;
-        font-size: 1.2rem;
-        margin: 1rem 0;
-        padding: 1rem;
-        background: rgba(255,255,255,0.9);
-        border-radius: 10px;
-        border-left: 5px solid #FF6B6B;
-    }
     </style>
     """, unsafe_allow_html=True)
 
-    # Header
     st.markdown("""
     <div class="header">
         <h1 style='margin:0;'>🎙️ Customer Service Quality Analyzer</h1>
-        <p style='color: white; font-size: 1.2rem;'>Evaluate the service quality with simple uploading!</p>
+        <p style='color: white;'>Evaluate the service quality with simple uploading!</p>
     </div>
     """, unsafe_allow_html=True)
 
-    # Audio file uploader
-    uploaded_file = st.file_uploader("📤  Please upload your Cantonese customer service audio file", type=["wav", "mp3", "flac"])
+    uploaded_file = st.file_uploader("📤 Please upload your Cantonese customer service audio file", type=["wav", "mp3", "flac"])
 
     if uploaded_file is not None:
-        file_type = magic.from_buffer(uploaded_file.read(), mime=True)
-        uploaded_file.seek(0)
-        if not file_type.startswith("audio/"):
-            st.error("⚠️ Sorry, the uploaded file format is not supported. Please upload an audio file.")
-            return
-
-        st.audio(uploaded_file, format="audio/wav")
         temp_audio_path = "uploaded_audio.wav"
         with open(temp_audio_path, "wb") as f:
             f.write(uploaded_file.getbuffer())
@@ -114,25 +118,23 @@ def main():
         progress_bar = st.progress(0)
 
         # Step 1: Audio transcription
-        with st.spinner('📝 Step 1: Transcribing audio, please wait... '):
+        with st.spinner('📝 Step 1: Transcribing audio, please wait...'):
             transcript = transcribe_audio(temp_audio_path)
         progress_bar.progress(50)
         st.write("**Transcript:**", transcript)
 
         # Step 2: Sentiment Analysis
-        with st.spinner('🧑‍⚖️ Step 2: Analyzing sentiment, please wait... '):
+        with st.spinner('🧑‍⚖️ Step 2: Analyzing sentiment, please wait...'):
             quality_rating = rate_quality(transcript)
         progress_bar.progress(100)
         st.write("**Sentiment Analysis Result:**", quality_rating)
 
-        # Download analysis results
         result_text = f"Transcript:\n{transcript}\n\nSentiment Analysis Result: {quality_rating}"
         st.download_button(label="📥 Download Analysis Report", data=result_text, file_name="analysis_report.txt")
 
-        # Customer support info
-        st.markdown("❓If you encounter any issues, please contact customer support:  📧 **support@hellotoby.com**")
+        st.markdown("❓If you encounter any issues, please contact customer support: 📧 **abc@hellotoby.com**")
 
         os.remove(temp_audio_path)
 
 if __name__ == "__main__":
-    main()
+    main()