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Aug 20

Are Multilingual Models the Best Choice for Moderately Under-resourced Languages? A Comprehensive Assessment for Catalan

Multilingual language models have been a crucial breakthrough as they considerably reduce the need of data for under-resourced languages. Nevertheless, the superiority of language-specific models has already been proven for languages having access to large amounts of data. In this work, we focus on Catalan with the aim to explore to what extent a medium-sized monolingual language model is competitive with state-of-the-art large multilingual models. For this, we: (1) build a clean, high-quality textual Catalan corpus (CaText), the largest to date (but only a fraction of the usual size of the previous work in monolingual language models), (2) train a Transformer-based language model for Catalan (BERTa), and (3) devise a thorough evaluation in a diversity of settings, comprising a complete array of downstream tasks, namely, Part of Speech Tagging, Named Entity Recognition and Classification, Text Classification, Question Answering, and Semantic Textual Similarity, with most of the corresponding datasets being created ex novo. The result is a new benchmark, the Catalan Language Understanding Benchmark (CLUB), which we publish as an open resource, together with the clean textual corpus, the language model, and the cleaning pipeline. Using state-of-the-art multilingual models and a monolingual model trained only on Wikipedia as baselines, we consistently observe the superiority of our model across tasks and settings.

Hopular: Modern Hopfield Networks for Tabular Data

While Deep Learning excels in structured data as encountered in vision and natural language processing, it failed to meet its expectations on tabular data. For tabular data, Support Vector Machines (SVMs), Random Forests, and Gradient Boosting are the best performing techniques with Gradient Boosting in the lead. Recently, we saw a surge of Deep Learning methods that were tailored to tabular data but still underperform compared to Gradient Boosting on small-sized datasets. We suggest "Hopular", a novel Deep Learning architecture for medium- and small-sized datasets, where each layer is equipped with continuous modern Hopfield networks. The modern Hopfield networks use stored data to identify feature-feature, feature-target, and sample-sample dependencies. Hopular's novelty is that every layer can directly access the original input as well as the whole training set via stored data in the Hopfield networks. Therefore, Hopular can step-wise update its current model and the resulting prediction at every layer like standard iterative learning algorithms. In experiments on small-sized tabular datasets with less than 1,000 samples, Hopular surpasses Gradient Boosting, Random Forests, SVMs, and in particular several Deep Learning methods. In experiments on medium-sized tabular data with about 10,000 samples, Hopular outperforms XGBoost, CatBoost, LightGBM and a state-of-the art Deep Learning method designed for tabular data. Thus, Hopular is a strong alternative to these methods on tabular data.

E-Semiotics

E-Semiotics is a conceptual and practical framework for designing, developing, and managing digital information and knowledge products. It applies semiotic principles to digital environments, focusing on the structural, contextual, and narrative organization of information. Central to E-Semiotics is the concept of ''scenario building,'' which acts as a template or guide for creating and maintaining digital products and services, ensuring usability, adaptability, and efficiency.This approach distinguishes itself from traditional semiotics by addressing the unique features of digital media, such as interactivity, hypertextuality, and modularity. It requires a dual competency in semiotics and technology, making it particularly relevant for developing interactive digital products like e-learning systems, digital libraries, and web portals. E-Semiotics also integrates seamlessly with knowledge management, offering conceptual models and technological tools to optimize the storage, retrieval, and dissemination of information.The methodology includes both a semiotic approach, which focuses on understanding the structural and contextual dimensions of information, and a technological approach, which ensures interoperability, reusability, and scalability of digital tools. It has broad applications in areas such as multi-support publishing, semantic web development, and the creation of dynamic websites and web services. These applications empower organizations, particularly small and medium-sized ones, to leverage digital technologies without extensive technical expertise.E-Semiotics faces challenges like conceptual complexity and economic barriers, but its potential lies in democratizing access to digital tools and fostering innovation. It bridges the gap between theory and practice, offering scalable solutions that respond to evolving user needs. This framework is poised to play a critical role in the digital transformation of communication and knowledge systems, supporting organizations in adapting to the demands of a rapidly changing digital landscape.

SWE-RL: Advancing LLM Reasoning via Reinforcement Learning on Open Software Evolution

The recent DeepSeek-R1 release has demonstrated the immense potential of reinforcement learning (RL) in enhancing the general reasoning capabilities of large language models (LLMs). While DeepSeek-R1 and other follow-up work primarily focus on applying RL to competitive coding and math problems, this paper introduces SWE-RL, the first approach to scale RL-based LLM reasoning for real-world software engineering. Leveraging a lightweight rule-based reward (e.g., the similarity score between ground-truth and LLM-generated solutions), SWE-RL enables LLMs to autonomously recover a developer's reasoning processes and solutions by learning from extensive open-source software evolution data -- the record of a software's entire lifecycle, including its code snapshots, code changes, and events such as issues and pull requests. Trained on top of Llama 3, our resulting reasoning model, Llama3-SWE-RL-70B, achieves a 41.0% solve rate on SWE-bench Verified -- a human-verified collection of real-world GitHub issues. To our knowledge, this is the best performance reported for medium-sized (<100B) LLMs to date, even comparable to leading proprietary LLMs like GPT-4o. Surprisingly, despite performing RL solely on software evolution data, Llama3-SWE-RL has even emerged with generalized reasoning skills. For example, it shows improved results on five out-of-domain tasks, namely, function coding, library use, code reasoning, mathematics, and general language understanding, whereas a supervised-finetuning baseline even leads to performance degradation on average. Overall, SWE-RL opens up a new direction to improve the reasoning capabilities of LLMs through reinforcement learning on massive software engineering data.

DeepSeek vs. o3-mini: How Well can Reasoning LLMs Evaluate MT and Summarization?

Reasoning-enabled large language models (LLMs) have recently demonstrated impressive performance in complex logical and mathematical tasks, yet their effectiveness in evaluating natural language generation remains unexplored. This study systematically compares reasoning-based LLMs (DeepSeek-R1 and OpenAI o3) with their non-reasoning counterparts across machine translation (MT) and text summarization (TS) evaluation tasks. We evaluate eight models across three architectural categories, including state-of-the-art reasoning models, their distilled variants (ranging from 8B to 70B parameters), and equivalent conventional, non-reasoning LLMs. Our experiments on WMT23 and SummEval benchmarks reveal that the benefits of reasoning capabilities are highly model and task-dependent: while OpenAI o3-mini models show consistent performance improvements with increased reasoning intensity, DeepSeek-R1 underperforms compared to its non-reasoning variant, with exception to certain aspects of TS evaluation. Correlation analysis demonstrates that increased reasoning token usage positively correlates with evaluation quality in o3-mini models. Furthermore, our results show that distillation of reasoning capabilities maintains reasonable performance in medium-sized models (32B) but degrades substantially in smaller variants (8B). This work provides the first comprehensive assessment of reasoning LLMs for NLG evaluation and offers insights into their practical use.

On Learning Meaningful Code Changes via Neural Machine Translation

Recent years have seen the rise of Deep Learning (DL) techniques applied to source code. Researchers have exploited DL to automate several development and maintenance tasks, such as writing commit messages, generating comments and detecting vulnerabilities among others. One of the long lasting dreams of applying DL to source code is the possibility to automate non-trivial coding activities. While some steps in this direction have been taken (e.g., learning how to fix bugs), there is still a glaring lack of empirical evidence on the types of code changes that can be learned and automatically applied by DL. Our goal is to make this first important step by quantitatively and qualitatively investigating the ability of a Neural Machine Translation (NMT) model to learn how to automatically apply code changes implemented by developers during pull requests. We train and experiment with the NMT model on a set of 236k pairs of code components before and after the implementation of the changes provided in the pull requests. We show that, when applied in a narrow enough context (i.e., small/medium-sized pairs of methods before/after the pull request changes), NMT can automatically replicate the changes implemented by developers during pull requests in up to 36% of the cases. Moreover, our qualitative analysis shows that the model is capable of learning and replicating a wide variety of meaningful code changes, especially refactorings and bug-fixing activities. Our results pave the way for novel research in the area of DL on code, such as the automatic learning and applications of refactoring.

SRL: Scaling Distributed Reinforcement Learning to Over Ten Thousand Cores

The ever-growing complexity of reinforcement learning (RL) tasks demands a distributed RL system to efficiently generate and process a massive amount of data to train intelligent agents. However, existing open-source libraries suffer from various limitations, which impede their practical use in challenging scenarios where large-scale training is necessary. While industrial systems from OpenAI and DeepMind have achieved successful large-scale RL training, their system architecture and implementation details remain undisclosed to the community. In this paper, we present a novel abstraction on the dataflows of RL training, which unifies practical RL training across diverse applications into a general framework and enables fine-grained optimizations. Following this abstraction, we develop a scalable, efficient, and extensible distributed RL system called ReaLly Scalable RL (SRL). The system architecture of SRL separates major RL computation components and allows massively parallelized training. Moreover, SRL offers user-friendly and extensible interfaces for customized algorithms. Our evaluation shows that SRL outperforms existing academic libraries in both a single machine and a medium-sized cluster. In a large-scale cluster, the novel architecture of SRL leads to up to 3.7x speedup compared to the design choices adopted by the existing libraries. We also conduct a direct benchmark comparison to OpenAI's industrial system, Rapid, in the challenging hide-and-seek environment. SRL reproduces the same solution as reported by OpenAI with up to 5x speedup in wall-clock time. Furthermore, we also examine the performance of SRL in a much harder variant of the hide-and-seek environment and achieve substantial learning speedup by scaling SRL to over 15k CPU cores and 32 A100 GPUs. Notably, SRL is the first in the academic community to perform RL experiments at such a large scale.

Data-Efficient Augmentation for Training Neural Networks

Data augmentation is essential to achieve state-of-the-art performance in many deep learning applications. However, the most effective augmentation techniques become computationally prohibitive for even medium-sized datasets. To address this, we propose a rigorous technique to select subsets of data points that when augmented, closely capture the training dynamics of full data augmentation. We first show that data augmentation, modeled as additive perturbations, improves learning and generalization by relatively enlarging and perturbing the smaller singular values of the network Jacobian, while preserving its prominent directions. This prevents overfitting and enhances learning the harder to learn information. Then, we propose a framework to iteratively extract small subsets of training data that when augmented, closely capture the alignment of the fully augmented Jacobian with labels/residuals. We prove that stochastic gradient descent applied to the augmented subsets found by our approach has similar training dynamics to that of fully augmented data. Our experiments demonstrate that our method achieves 6.3x speedup on CIFAR10 and 2.2x speedup on SVHN, and outperforms the baselines by up to 10% across various subset sizes. Similarly, on TinyImageNet and ImageNet, our method beats the baselines by up to 8%, while achieving up to 3.3x speedup across various subset sizes. Finally, training on and augmenting 50% subsets using our method on a version of CIFAR10 corrupted with label noise even outperforms using the full dataset. Our code is available at: https://github.com/tianyu139/data-efficient-augmentation

M3: 3D-Spatial MultiModal Memory

We present 3D Spatial MultiModal Memory (M3), a multimodal memory system designed to retain information about medium-sized static scenes through video sources for visual perception. By integrating 3D Gaussian Splatting techniques with foundation models, M3 builds a multimodal memory capable of rendering feature representations across granularities, encompassing a wide range of knowledge. In our exploration, we identify two key challenges in previous works on feature splatting: (1) computational constraints in storing high-dimensional features for each Gaussian primitive, and (2) misalignment or information loss between distilled features and foundation model features. To address these challenges, we propose M3 with key components of principal scene components and Gaussian memory attention, enabling efficient training and inference. To validate M3, we conduct comprehensive quantitative evaluations of feature similarity and downstream tasks, as well as qualitative visualizations to highlight the pixel trace of Gaussian memory attention. Our approach encompasses a diverse range of foundation models, including vision-language models (VLMs), perception models, and large multimodal and language models (LMMs/LLMs). Furthermore, to demonstrate real-world applicability, we deploy M3's feature field in indoor scenes on a quadruped robot. Notably, we claim that M3 is the first work to address the core compression challenges in 3D feature distillation.

AITEE -- Agentic Tutor for Electrical Engineering

Intelligent tutoring systems combined with large language models offer a promising approach to address students' diverse needs and promote self-efficacious learning. While large language models possess good foundational knowledge of electrical engineering basics, they remain insufficiently capable of addressing specific questions about electrical circuits. In this paper, we present AITEE, an agent-based tutoring system for electrical engineering designed to accompany students throughout their learning process, offer individualized support, and promote self-directed learning. AITEE supports both hand-drawn and digital circuits through an adapted circuit reconstruction process, enabling natural interaction with students. Our novel graph-based similarity measure identifies relevant context from lecture materials through a retrieval augmented generation approach, while parallel Spice simulation further enhances accuracy in applying solution methodologies. The system implements a Socratic dialogue to foster learner autonomy through guided questioning. Experimental evaluations demonstrate that AITEE significantly outperforms baseline approaches in domain-specific knowledge application, with even medium-sized LLM models showing acceptable performance. Our results highlight the potential of agentic tutors to deliver scalable, personalized, and effective learning environments for electrical engineering education.

Benchmarking Graph Neural Networks

In the last few years, graph neural networks (GNNs) have become the standard toolkit for analyzing and learning from data on graphs. This emerging field has witnessed an extensive growth of promising techniques that have been applied with success to computer science, mathematics, biology, physics and chemistry. But for any successful field to become mainstream and reliable, benchmarks must be developed to quantify progress. This led us in March 2020 to release a benchmark framework that i) comprises of a diverse collection of mathematical and real-world graphs, ii) enables fair model comparison with the same parameter budget to identify key architectures, iii) has an open-source, easy-to-use and reproducible code infrastructure, and iv) is flexible for researchers to experiment with new theoretical ideas. As of December 2022, the GitHub repository has reached 2,000 stars and 380 forks, which demonstrates the utility of the proposed open-source framework through the wide usage by the GNN community. In this paper, we present an updated version of our benchmark with a concise presentation of the aforementioned framework characteristics, an additional medium-sized molecular dataset AQSOL, similar to the popular ZINC, but with a real-world measured chemical target, and discuss how this framework can be leveraged to explore new GNN designs and insights. As a proof of value of our benchmark, we study the case of graph positional encoding (PE) in GNNs, which was introduced with this benchmark and has since spurred interest of exploring more powerful PE for Transformers and GNNs in a robust experimental setting.

MemTool: Optimizing Short-Term Memory Management for Dynamic Tool Calling in LLM Agent Multi-Turn Conversations

Large Language Model (LLM) agents have shown significant autonomous capabilities in dynamically searching and incorporating relevant tools or Model Context Protocol (MCP) servers for individual queries. However, fixed context windows limit effectiveness in multi-turn interactions requiring repeated, independent tool usage. We introduce MemTool, a short-term memory framework enabling LLM agents to dynamically manage tools or MCP server contexts across multi-turn conversations. MemTool offers three agentic architectures: 1) Autonomous Agent Mode, granting full tool management autonomy, 2) Workflow Mode, providing deterministic control without autonomy, and 3) Hybrid Mode, combining autonomous and deterministic control. Evaluating each MemTool mode across 13+ LLMs on the ScaleMCP benchmark, we conducted experiments over 100 consecutive user interactions, measuring tool removal ratios (short-term memory efficiency) and task completion accuracy. In Autonomous Agent Mode, reasoning LLMs achieve high tool-removal efficiency (90-94% over a 3-window average), while medium-sized models exhibit significantly lower efficiency (0-60%). Workflow and Hybrid modes consistently manage tool removal effectively, whereas Autonomous and Hybrid modes excel at task completion. We present trade-offs and recommendations for each MemTool mode based on task accuracy, agency, and model capabilities.

Fairness Definitions in Language Models Explained

Language Models (LMs) have demonstrated exceptional performance across various Natural Language Processing (NLP) tasks. Despite these advancements, LMs can inherit and amplify societal biases related to sensitive attributes such as gender and race, limiting their adoption in real-world applications. Therefore, fairness has been extensively explored in LMs, leading to the proposal of various fairness notions. However, the lack of clear agreement on which fairness definition to apply in specific contexts (e.g., medium-sized LMs versus large-sized LMs) and the complexity of understanding the distinctions between these definitions can create confusion and impede further progress. To this end, this paper proposes a systematic survey that clarifies the definitions of fairness as they apply to LMs. Specifically, we begin with a brief introduction to LMs and fairness in LMs, followed by a comprehensive, up-to-date overview of existing fairness notions in LMs and the introduction of a novel taxonomy that categorizes these concepts based on their foundational principles and operational distinctions. We further illustrate each definition through experiments, showcasing their practical implications and outcomes. Finally, we discuss current research challenges and open questions, aiming to foster innovative ideas and advance the field. The implementation and additional resources are publicly available at https://github.com/LavinWong/Fairness-in-Large-Language-Models/tree/main/definitions.

Beyond Inference: Performance Analysis of DNN Server Overheads for Computer Vision

Deep neural network (DNN) inference has become an important part of many data-center workloads. This has prompted focused efforts to design ever-faster deep learning accelerators such as GPUs and TPUs. However, an end-to-end DNN-based vision application contains more than just DNN inference, including input decompression, resizing, sampling, normalization, and data transfer. In this paper, we perform a thorough evaluation of computer vision inference requests performed on a throughput-optimized serving system. We quantify the performance impact of server overheads such as data movement, preprocessing, and message brokers between two DNNs producing outputs at different rates. Our empirical analysis encompasses many computer vision tasks including image classification, segmentation, detection, depth-estimation, and more complex processing pipelines with multiple DNNs. Our results consistently demonstrate that end-to-end application performance can easily be dominated by data processing and data movement functions (up to 56% of end-to-end latency in a medium-sized image, and sim 80% impact on system throughput in a large image), even though these functions have been conventionally overlooked in deep learning system design. Our work identifies important performance bottlenecks in different application scenarios, achieves 2.25times better throughput compared to prior work, and paves the way for more holistic deep learning system design.

The Noisy Path from Source to Citation: Measuring How Scholars Engage with Past Research

Academic citations are widely used for evaluating research and tracing knowledge flows. Such uses typically rely on raw citation counts and neglect variability in citation types. In particular, citations can vary in their fidelity as original knowledge from cited studies may be paraphrased, summarized, or reinterpreted, possibly wrongly, leading to variation in how much information changes from cited to citing paper. In this study, we introduce a computational pipeline to quantify citation fidelity at scale. Using full texts of papers, the pipeline identifies citations in citing papers and the corresponding claims in cited papers, and applies supervised models to measure fidelity at the sentence level. Analyzing a large-scale multi-disciplinary dataset of approximately 13 million citation sentence pairs, we find that citation fidelity is higher when authors cite papers that are 1) more recent and intellectually close, 2) more accessible, and 3) the first author has a lower H-index and the author team is medium-sized. Using a quasi-experiment, we establish the "telephone effect" - when citing papers have low fidelity to the original claim, future papers that cite the citing paper and the original have lower fidelity to the original. Our work reveals systematic differences in citation fidelity, underscoring the limitations of analyses that rely on citation quantity alone and the potential for distortion of evidence.

Unfolding AIS transmission behavior for vessel movement modeling on noisy data leveraging machine learning

The oceans are a source of an impressive mixture of complex data that could be used to uncover relationships yet to be discovered. Such data comes from the oceans and their surface, such as Automatic Identification System (AIS) messages used for tracking vessels' trajectories. AIS messages are transmitted over radio or satellite at ideally periodic time intervals but vary irregularly over time. As such, this paper aims to model the AIS message transmission behavior through neural networks for forecasting upcoming AIS messages' content from multiple vessels, particularly in a simultaneous approach despite messages' temporal irregularities as outliers. We present a set of experiments comprising multiple algorithms for forecasting tasks with horizon sizes of varying lengths. Deep learning models (e.g., neural networks) revealed themselves to adequately preserve vessels' spatial awareness regardless of temporal irregularity. We show how convolutional layers, feed-forward networks, and recurrent neural networks can improve such tasks by working together. Experimenting with short, medium, and large-sized sequences of messages, our model achieved 36/37/38% of the Relative Percentage Difference - the lower, the better, whereas we observed 92/45/96% on the Elman's RNN, 51/52/40% on the GRU, and 129/98/61% on the LSTM. These results support our model as a driver for improving the prediction of vessel routes when analyzing multiple vessels of diverging types simultaneously under temporally noise data.

Copyright Traps for Large Language Models

Questions of fair use of copyright-protected content to train Large Language Models (LLMs) are being very actively debated. Document-level inference has been proposed as a new task: inferring from black-box access to the trained model whether a piece of content has been seen during training. SOTA methods however rely on naturally occurring memorization of (part of) the content. While very effective against models that memorize a lot, we hypothesize--and later confirm--that they will not work against models that do not naturally memorize, e.g. medium-size 1B models. We here propose to use copyright traps, the inclusion of fictitious entries in original content, to detect the use of copyrighted materials in LLMs with a focus on models where memorization does not naturally occur. We carefully design an experimental setup, randomly inserting traps into original content (books) and train a 1.3B LLM. We first validate that the use of content in our target model would be undetectable using existing methods. We then show, contrary to intuition, that even medium-length trap sentences repeated a significant number of times (100) are not detectable using existing methods. However, we show that longer sequences repeated a large number of times can be reliably detected (AUC=0.75) and used as copyright traps. We further improve these results by studying how the number of times a sequence is seen improves detectability, how sequences with higher perplexity tend to be memorized more, and how taking context into account further improves detectability.

Embedding Models for Supervised Automatic Extraction and Classification of Named Entities in Scientific Acknowledgements

Acknowledgments in scientific papers may give an insight into aspects of the scientific community, such as reward systems, collaboration patterns, and hidden research trends. The aim of the paper is to evaluate the performance of different embedding models for the task of automatic extraction and classification of acknowledged entities from the acknowledgment text in scientific papers. We trained and implemented a named entity recognition (NER) task using the Flair NLP framework. The training was conducted using three default Flair NER models with four differently-sized corpora and different versions of the Flair NLP framework. The Flair Embeddings model trained on the medium corpus with the latest FLAIR version showed the best accuracy of 0.79. Expanding the size of a training corpus from very small to medium size massively increased the accuracy of all training algorithms, but further expansion of the training corpus did not bring further improvement. Moreover, the performance of the model slightly deteriorated. Our model is able to recognize six entity types: funding agency, grant number, individuals, university, corporation, and miscellaneous. The model works more precisely for some entity types than for others; thus, individuals and grant numbers showed a very good F1-Score over 0.9. Most of the previous works on acknowledgment analysis were limited by the manual evaluation of data and therefore by the amount of processed data. This model can be applied for the comprehensive analysis of acknowledgment texts and may potentially make a great contribution to the field of automated acknowledgment analysis.

SegBook: A Simple Baseline and Cookbook for Volumetric Medical Image Segmentation

Computed Tomography (CT) is one of the most popular modalities for medical imaging. By far, CT images have contributed to the largest publicly available datasets for volumetric medical segmentation tasks, covering full-body anatomical structures. Large amounts of full-body CT images provide the opportunity to pre-train powerful models, e.g., STU-Net pre-trained in a supervised fashion, to segment numerous anatomical structures. However, it remains unclear in which conditions these pre-trained models can be transferred to various downstream medical segmentation tasks, particularly segmenting the other modalities and diverse targets. To address this problem, a large-scale benchmark for comprehensive evaluation is crucial for finding these conditions. Thus, we collected 87 public datasets varying in modality, target, and sample size to evaluate the transfer ability of full-body CT pre-trained models. We then employed a representative model, STU-Net with multiple model scales, to conduct transfer learning across modalities and targets. Our experimental results show that (1) there may be a bottleneck effect concerning the dataset size in fine-tuning, with more improvement on both small- and large-scale datasets than medium-size ones. (2) Models pre-trained on full-body CT demonstrate effective modality transfer, adapting well to other modalities such as MRI. (3) Pre-training on the full-body CT not only supports strong performance in structure detection but also shows efficacy in lesion detection, showcasing adaptability across target tasks. We hope that this large-scale open evaluation of transfer learning can direct future research in volumetric medical image segmentation.

Polaris: A Safety-focused LLM Constellation Architecture for Healthcare

We develop Polaris, the first safety-focused LLM constellation for real-time patient-AI healthcare conversations. Unlike prior LLM works in healthcare focusing on tasks like question answering, our work specifically focuses on long multi-turn voice conversations. Our one-trillion parameter constellation system is composed of several multibillion parameter LLMs as co-operative agents: a stateful primary agent that focuses on driving an engaging conversation and several specialist support agents focused on healthcare tasks performed by nurses to increase safety and reduce hallucinations. We develop a sophisticated training protocol for iterative co-training of the agents that optimize for diverse objectives. We train our models on proprietary data, clinical care plans, healthcare regulatory documents, medical manuals, and other medical reasoning documents. We align our models to speak like medical professionals, using organic healthcare conversations and simulated ones between patient actors and experienced nurses. This allows our system to express unique capabilities such as rapport building, trust building, empathy and bedside manner. Finally, we present the first comprehensive clinician evaluation of an LLM system for healthcare. We recruited over 1100 U.S. licensed nurses and over 130 U.S. licensed physicians to perform end-to-end conversational evaluations of our system by posing as patients and rating the system on several measures. We demonstrate Polaris performs on par with human nurses on aggregate across dimensions such as medical safety, clinical readiness, conversational quality, and bedside manner. Additionally, we conduct a challenging task-based evaluation of the individual specialist support agents, where we demonstrate our LLM agents significantly outperform a much larger general-purpose LLM (GPT-4) as well as from its own medium-size class (LLaMA-2 70B).

A Mixture-of-Expert Approach to RL-based Dialogue Management

Despite recent advancements in language models (LMs), their application to dialogue management (DM) problems and ability to carry on rich conversations remain a challenge. We use reinforcement learning (RL) to develop a dialogue agent that avoids being short-sighted (outputting generic utterances) and maximizes overall user satisfaction. Most existing RL approaches to DM train the agent at the word-level, and thus, have to deal with a combinatorially complex action space even for a medium-size vocabulary. As a result, they struggle to produce a successful and engaging dialogue even if they are warm-started with a pre-trained LM. To address this issue, we develop a RL-based DM using a novel mixture of expert language model (MoE-LM) that consists of (i) a LM capable of learning diverse semantics for conversation histories, (ii) a number of {\em specialized} LMs (or experts) capable of generating utterances corresponding to a particular attribute or personality, and (iii) a RL-based DM that performs dialogue planning with the utterances generated by the experts. Our MoE approach provides greater flexibility to generate sensible utterances with different intents and allows RL to focus on conversational-level DM. We compare it with SOTA baselines on open-domain dialogues and demonstrate its effectiveness both in terms of the diversity and sensibility of the generated utterances and the overall DM performance.