DialogSum Challenge: Results of the Dialogue Summarization Shared Task
Abstract
The shared task in INLG 2022 on summarizing real-life dialogues shows improved automatic metrics for dialogue summarization but reveals significant gaps between model outputs and human summaries, suggesting the need for better evaluation metrics.
We report the results of DialogSum Challenge, the shared task on summarizing real-life scenario dialogues at INLG 2022. Four teams participate in this shared task and three submit their system reports, exploring different methods to improve the performance of dialogue summarization. Although there is a great improvement over the baseline models regarding automatic evaluation metrics, such as Rouge scores, we find that there is a salient gap between model generated outputs and human annotated summaries by human evaluation from multiple aspects. These findings demonstrate the difficulty of dialogue summarization and suggest that more fine-grained evaluatuion metrics are in need.
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